Customer Service Center Inquiry Clerk Jobs in Riyadh

• Process and manage guest reservations through multiple channels including phone, email, and online booking systems.
• Provide accurate information about room availability, rates, amenities, and special offers to potential guests.
• Maintain detailed and organized reservation records, ensuring all guest information is entered correctly and securely.
• Handle guest inquiries and special requests with professionalism and empathy, offering customized solutions when possible.
• Manage cancellations and modifications to existing reservations in a timely manner.
• Coordinate with other departments to ensure guest preferences and special requirements are communicated effectively.
• Resolve booking discrepancies and guest concerns with problem-solving skills and a supportive approach.
• Multitask efficiently during peak booking periods while maintaining accuracy and attention to detail.
• Follow company policies and procedures to ensure compliance and consistency in all reservation operations.
• Contribute to achieving occupancy targets and revenue goals through effective sales techniques and upselling opportunities.

• Proven experience as a Reservations Agent, customer service representative, or similar role in the hospitality or travel industry.
• Proficiency with reservation management systems and booking platforms.
• Strong verbal and written communication skills in English; Arabic language skills are highly preferred.
• Excellent organizational abilities with strong attention to detail and accuracy in data entry.
• Demonstrated time management skills with the ability to prioritize multiple tasks simultaneously.
• Customer-focused mindset with the ability to remain calm and professional under pressure.
• Problem-solving skills and the ability to handle guest concerns with empathy and support.
• Proficiency with computer systems and Microsoft Office applications.
• Familiarity with Customer Relationship Management (CRM) systems is preferred.
• Knowledge of the hospitality industry and guest service standards is advantageous.
• Ability to work flexible schedules, including weekends and holidays as required.

We are looking for an outstanding employee

to work in customer service and manage a photography studio

Requirements:
• Smart and has a strong personality
• Tolerates work pressure and knows how to act
• Excellent style in dealing with customers
• Organized and quick to accomplish
• Manages theme coordination, the team, and daily work
• Available and committed to work
• Flexible and fulfills all work requirements responsibly

• Solves problems and knows how to manage situations

Location:

Al-Narjis neighborhood – Riyadh

Working hours:

From 2:00 PM to 10:00 PM

Salary:
Starts from 3000 Riyals

Increases after the first month based on experience and commitment

For communication:
Please send your CV via WhatsApp

05********

We are looking for a person to be

the right hand in managing and organizing the studio

• Receiving clients and visitors and welcoming them.
• Answering phone calls, WhatsApp messages, and emails.
• Registering new members and renewing subscriptions.
• Monitoring client attendance and managing bookings and appointments.
• Collecting fees and issuing invoices according to approved procedures.
• Providing information about courses, sports programs, and offers.
• Coordinating with trainers and management regarding schedules and updates.
• Maintaining the confidentiality of client data.
• Preparing daily reports regarding attendance and sales.
• Maintaining cleanliness and organization.