Labor Contractor Jobs in Riyadh

About the Role

2P Perfect Presentation is seeking an Information Technology Operations Team Lead to join our team in Riyadh, Saudi Arabia. This role is responsible for overseeing the organization's IT infrastructure and operations to ensure optimal system performance, robust security, and overall stability. The position requires driving continuous improvement initiatives across all IT services.

Role Overview

As the IT Operations Team Lead, you will manage a technical team focused on supporting and operating the company's infrastructure, operating systems, system software, and electronic services. This role demands a proactive approach to problem-solving, strong leadership capabilities, and a commitment to maintaining high standards of IT service delivery.

Key Responsibilities

• Lead the technical team in providing support for infrastructure, operating systems, system software, and electronic services.
• Communicate effectively with stakeholders regarding IT operations and projects.
• Manage the controlled and efficient deployment of technical changes to the IT infrastructure.
• Oversee the implementation of regular and security updates for operating systems and software.
• Supervise preventive maintenance activities to ensure service continuity and minimize downtime.
• Monitor system and service performance to ensure optimal stability and availability.
• Handle incidents and issues related to system operations and electronic services, coordinating team resolution.
• Escalate major issues to appropriate support teams and follow up on their resolution.
• Provide periodic and on-demand reports on the status of infrastructure, operating systems, system software, and electronic services.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Computer Engineering, or a related IT field.
• A minimum of 7 years of experience in managing the operations, maintenance, and support of large-scale IT systems.
• 5-10 years of relevant experience is required for this contract position.

Required Skills and Expertise

• Strong knowledge of IT infrastructure, networks, and cloud platforms, including AWS and Azure.
• Proven experience with system administration for both Windows and Linux environments.
• Expertise in cybersecurity best practices and implementation.
• Familiarity with ITIL and other service management frameworks.
• Demonstrated project management capabilities and experience leading technical teams.
• Excellent problem-solving and analytical thinking skills.
• Strong communication and interpersonal skills for effective collaboration.
• Experience in vendor management and budgeting for IT operations.

Work Location

This is a contract position based in Riyadh, Saudi Arabia.

About the Role

NANCO Group is seeking a motivated and experienced Warehouse Manager to oversee all warehouse operations within the fleet division. This role is responsible for the efficient management of vehicle spare parts, consumables, and company assets, directly supporting fleet readiness and business continuity. The position requires maintaining operational efficiency, ensuring inventory accuracy, upholding safety and quality standards, and optimizing warehouse resource utilization.

Key Responsibilities

• Manage daily warehouse operations to ensure a smooth workflow.
• Supervise the storage, classification, and organization of spare parts and materials according to approved standards.
• Oversee receiving, storage, and dispatch processes in line with best practices.
• Ensure the warehouse is maintained in a clean, safe, and compliant manner with company standards.
• Monitor inventory levels and ensure the accuracy of stock records.
• Conduct periodic and annual stock counts and reconcile discrepancies.
• Track slow-moving and obsolete inventory and recommend corrective actions.
• Maintain optimal stock levels and define reorder points to ensure adequate supply.
• Support fleet operations by ensuring the timely availability of spare parts and consumables.
• Monitor material utilization and coordinate with relevant departments to ensure operational readiness.
• Ensure the proper handling and tracking of company assets stored within the warehouse.
• Prepare periodic reports related to warehouse performance and inventory status.
• Analyze inventory trends and operational performance indicators to identify areas for improvement.
• Provide insights to management to support informed decision-making.
• Supervise warehouse staff, including storekeepers and assistants, assigning tasks and monitoring performance.
• Ensure productivity targets are achieved by the warehouse team.
• Train and develop team members on warehouse procedures, safety standards, and operational best practices.
• Ensure compliance with all health, safety, and regulatory requirements.
• Maintain adherence to company policies and quality standards.
• Identify and implement process improvements to enhance efficiency and reduce operational costs.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• A minimum of 5 years of experience in warehouse management, preferably within automotive or fleet environments.
• Proven leadership and team management capabilities.
• Strong analytical, organizational, and problem-solving skills.
• Excellent reporting and communication skills.
• Ability to work under pressure and manage priorities effectively.
• Ability to join immediately or within a short notice period.

Required Skills

• Proficiency in Warehouse Management Systems (WMS) and ERP Systems.
• Strong leadership and team management abilities.
• Excellent analytical, organizational, and problem-solving skills.
• Effective reporting and communication skills.
• Proficiency in Microsoft Office applications, particularly Excel.

Work Location and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Experience in transportation, logistics, or field operations is considered an advantage.

About the Role

REEF GROUP is seeking a proactive and detail-oriented E-commerce Operations Supervisor to join their dynamic team in Riyadh, Saudi Arabia. This full-time role is pivotal in shaping the future of digital retail by blending operational excellence with innovation. The E-commerce Operations Supervisor will oversee the day-to-day activities of e-commerce, ensuring seamless order processing, efficient logistics coordination, and a world-class customer experience. This role will be instrumental in aligning operational efficiency with strategic digital sales objectives.

Key Tasks and Responsibilities

• Monitor and manage the entire order fulfillment lifecycle, from order placement to final delivery.
• Coordinate closely with supply chain and warehouse teams to ensure optimal inventory availability.
• Oversee returns and exchanges processes to ensure a smooth and satisfactory customer experience.
• Supervise customer service operations, ensuring all inquiries and complaints are resolved promptly and effectively.
• Analyze customer feedback to identify trends and implement improvements that enhance the overall e-commerce journey.
• Liaise with shipping providers to ensure high-quality and timely deliveries to customers.
• Monitor logistics Key Performance Indicators (KPIs) and implement strategies to enhance efficiency and accuracy.
• Analyze daily and weekly performance reports to identify operational gaps and opportunities for improvement.
• Lead process automation initiatives and implement cost-effective measures across operations.
• Collaborate closely with the marketing team to support promotional campaigns and launches.
• Work with the IT department to promptly resolve any technical issues related to the platform.
• Coordinate with the finance department for invoice and payment reconciliations.
• Ensure strict adherence to all company policies and relevant local regulations for e-commerce operations.
• Stay updated on evolving e-commerce laws in Saudi Arabia and ensure continuous compliance.
• Oversee team performance, delegate tasks effectively, and ensure operational consistency.
• Train and motivate team members on best practices, new systems, and operational procedures.

Qualifications and Requirements

• Proven experience in e-commerce operations management, with a preference for experience within the Saudi market.
• Strong understanding of inventory systems, logistics operations, and order management workflows.
• Familiarity with various logistics providers and effective shipping coordination strategies.
• Solid knowledge of local e-commerce laws and compliance requirements in Saudi Arabia.

Required Skills

• Order Processing
• Inventory Management
• Logistics Coordination
• Customer Experience Optimization
• Customer Service Operations
• Logistics KPI Monitoring
• Performance Analysis
• Process Automation
• Cost-Effectiveness Initiatives
• Cross-functional Collaboration
• Compliance Management
• Quality Assurance
• Team Management
• Proficiency in Inventory Systems
• Proficiency in Order Management Systems
• Logistics Provider Relations
• Shipping Coordination
• Analytical Skills
• Operational Problem-Solving
• Communication Skills
• Team Leadership

Additional Information

This full-time position, located in Riyadh, Saudi Arabia, requires 2-5 years of experience in e-commerce operations management. A Bachelor's degree in Marketing, E-commerce, or a related field is required. Proficiency in Arabic is essential, with English proficiency being a plus.

Join REEF GROUP to be part of a forward-thinking team driving digital transformation in the Saudi retail sector. Your operational vision will directly impact success and customer satisfaction in the rapidly growing e-commerce landscape.

About the Role

Sirar by stc, an advanced technology and cybersecurity company established by stc, is seeking a Network Security Back Office Manager. This role is integral to empowering organizations with enhanced cyber capabilities and digital environment control. As specialists in business security and privacy, Sirar by stc provides comprehensive solutions for secure and efficient online operations. The Network Security Back Office Manager will act as a subject matter expert, overseeing IT system security and delivering up to Level-3 support to ensure the robust protection of client digital assets. This position is based in Riyadh, Saudi Arabia.

Key Responsibilities

• Oversee IT system security as a subject matter expert, providing up to Level-3 support.
• Manage escalations and provide advisory and support functions to front office and back office teams.
• Act as a technical reviewer in the change management process, contributing to continuous improvement.
• Act as a technical reviewer in the fault management process, contributing to continuous improvement.
• Engage in problem determination, analysis, and resolution techniques.
• Verify root cause analysis and incident reports prepared by L1/L2 engineers, and perform root cause analysis for complex issues, generating incident reports as needed.
• Open client trouble tickets with vendors' Technical Support Services (TSS).
• Coordinate system changes with appropriate teams to minimize disruption.
• Coordinate and communicate issues requiring escalation to different teams and initiate follow-up procedures.
• Handle and resolve support tickets, including new configurations, change requests, and troubleshooting issues.
• Monitor security incidents and breaches.
• Harden security systems configurations and settings.
• Provide technical consultation for onboarding new clients.
• Maintain a subject matter expert level of expertise on technologies and platforms deployed in managed networks.
• Advise on actions to take regarding the latest vulnerabilities.
• Contribute to the overall success of the company by performing all other duties and responsibilities as assigned by the line manager.

Qualifications and Experience

• Bachelor's degree in Cybersecurity, Computer Science/Engineering, Information Technology, or a related discipline.
• 7+ years of relevant experience in network security operations, preferably within a telecommunications environment.
• Proven experience in managing IT system security and providing advanced support.
• Demonstrated ability to perform root cause analysis for complex security incidents.
• Experience in coordinating system changes and managing escalations.
• Familiarity with ITIL fundamentals, including Problem Management, Incident Management, Change Management, and Release Management.
• Solid understanding of Virtualization and Storage technologies.
• Comprehensive understanding of information security policies and best practices in identity management.
• Advanced troubleshooting and diagnostic skills to efficiently resolve complex issues.
• Excellent communication, reporting, and time management skills.

Technical Skills

• Strong understanding of next-generation firewalls (*, FortiGate, Palo Alto, Cisco-FTDs), Intrusion Prevention Systems (IPS), Network Access Control (NAC), Virtual Private Networks (VPNs - IPSEC, Dial-up, SSL etc), and Network Address Translation (NAT).
• Advanced knowledge of IT security infrastructure.
• Proficiency in endpoint security solutions including Data Loss Prevention (DLP), Antivirus (AV), Database Activity Monitoring (DAM), Endpoint Detection and Response (EDR/NDR), and Extended Detection and Response (XDR).
• Strong understanding of web and email security.
• Knowledge of Advanced Persistent Threats (APT), sandboxing, SSLV offloading, and Public Key Infrastructure (PKI) fundamentals and concepts.
• Advanced proficiency in communicating effectively with various security professionals and simplifying complex technical issues.
• In-depth knowledge of security protocols and principles.
• Proficiency in networking technologies, network security, and network monitoring solutions.
• In-depth understanding of TCP/IP, network protocols, packet capture, Wireshark, and tcpdump.

Additional Information

Industry-recognized security certifications such as CCNP Security, CCIE, CISSP, or equivalent related certifications are preferred. Technology/vendor-based certifications are preferred. Operating systems certifications such as MCSE and RHCSA are preferred. The role is full-time and based in Riyadh, Saudi Arabia. Experience required is 5-10 years.

About the Role

Dr. Nutrition is seeking a Q-Commerce and E-Commerce Specialist to join its team in Riyadh, Saudi Arabia. This role is designed for a professional with a solid understanding of both quick commerce and broader e-commerce environments, aiming to contribute to the company's online sales and operational efficiency.

As a Q-Commerce and E-Commerce Specialist, you will be responsible for managing and optimizing the company's presence on key platforms, ensuring efficient order fulfillment, and driving sales through strategic promotional activities. Your expertise in e-commerce trends and customer behavior will be utilized to enhance the digital strategy.

Key Responsibilities

• Manage and optimize operations on the Talabat and Instashop platforms.
• Resolve order issues efficiently to maintain smooth operations.
• Develop and implement promotional offers to drive sales and improve platform performance.
• Apply knowledge of quick commerce operations, including inventory management, rapid fulfillment processes, and customer satisfaction strategies.
• Utilize understanding of e-commerce trends, customer behavior analytics, and online marketing strategies for decision-making.
• Streamline operations and enhance efficiency by staying informed about the latest e-commerce tools and technologies.
• Collaborate with team members, vendors, and customers through effective communication.

Qualifications and Requirements

• More than 2 years of hands-on experience in Q-commerce and E-commerce.
• Proficiency in managing and optimizing operations on Talabat and Instashop.
• Demonstrated ability to efficiently resolve order issues.
• Skilled in developing and implementing promotional offers.
• In-depth understanding of quick commerce operations, including inventory management, rapid fulfillment, and customer satisfaction strategies.
• Strong grasp of E-commerce trends, customer behavior analytics, and online marketing strategies.
• Familiarity with current E-commerce tools and technologies.
• Excellent communication skills.

Required Skills

• Q-commerce
• E-commerce
• Talabat platform management
• Instashop platform management
• Order issue resolution
• Promotional offer creation and implementation
• Inventory management
• Rapid fulfillment strategies
• Customer satisfaction strategies
• E-commerce trends analysis
• Customer behavior analytics
• Online marketing strategies
• E-commerce tools and technologies
• Communication skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience in Q-commerce and E-commerce. The specialist will work within a team environment, contributing to the company's online operations.

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

• Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
• Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
• Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
• Manage ERP implementation and improvement projects from initial planning through to successful execution.
• Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
• Monitor project progress and provide regular updates to senior management.
• Develop and deliver training programs for end-users to maximize system adoption and proficiency.
• Provide ongoing support, issue resolution, and guidance to end-users.
• Analyze existing business processes to identify opportunities for automation and operational optimization.
• Lead ERP-driven process improvement initiatives across relevant departments.
• Drive digital transformation and foster technology innovation through ERP strategies.
• Oversee data migration and integration from legacy systems, ensuring data integrity.
• Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
• Support internal and external audits by providing accurate reporting and documentation.
• Ensure all ERP operations comply with company policies, regulations, and industry best practices.
• Manage user access controls, data governance, backup processes, and implement information security measures.
• Protect sensitive business data through strong security controls and governance frameworks.
• Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
• Develop and implement long-term ERP strategies aligned with business objectives.
• Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
• Establish clear team KPIs and performance standards.
• Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
• A Master's Degree in a relevant field is preferred.
• Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
• Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
• Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

• Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
• Deep understanding of ERP architecture, business process integration, and data governance principles.
• Demonstrated experience in managing ERP vendors and technology partners.
• Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
• Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
• Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
• Leadership and team management capabilities.
• Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

About the Role

Blooming Wear is seeking a strategic and results-oriented Regional Sales Manager to lead comprehensive sales performance within a designated geographic region in Riyadh, Saudi Arabia. This full-time position is responsible for maximizing regional profitability and brand presence by implementing sophisticated sales strategies, coordinating marketing efforts, and ensuring a premium customer experience across multiple retail locations. The ideal candidate will be a seasoned leader with a proven track record in sales management, team development, and financial oversight within the retail sector, aiming to make a significant impact on the growth of Blooming Wear in the Saudi Arabian market.

Key Responsibilities

• Lead and mentor Area Sales Managers and store teams to ensure optimal and consistent performance across the region.
• Oversee formal performance reviews and provide coaching to develop the regional leadership pipeline and professional talent.
• Drive a positive regional culture and maintain high levels of motivation, ensuring team members are synchronized with corporate objectives.
• Ensure regional leadership strategies are translated into actionable goals at the store level.
• Coordinate the regional implementation of promotional events and marketing activities to maximize store traffic and brand engagement.
• Oversee store operations to ensure peak day-to-day efficiency and a seamless customer environment.
• Ensure new stores meet all brand standards from launch, guaranteeing a high-quality first impression in new markets.
• Set and manage ambitious sales targets for each geographic area and individual store within the region to drive revenue growth.
• Analyze sales data and market trends to identify opportunities and implement corrective actions.
• Directly manage regional Profit and Loss (P&L) statements, monitoring operational expenses to ensure alignment with budget targets.
• Provide detailed, data-driven reports to the Head of Department regarding regional sales performance, financial health, and market dynamics.
• Ensure full regional compliance with health, safety, and legal regulations through rigorous audit schedules.
• Maintain regional standards for inventory levels, visual merchandising (VM), and stock replenishment to support sales velocity and brand integrity.
• Provide strategic support for the launch of new showrooms, ensuring they are fully operational and compliant with technical requirements.
• Utilize store visits and audits to verify that all locations are operating at peak efficiency and adhering to brand standards.

Qualifications and Requirements

• Experience in a regional sales management role.
• Proven ability to manage and develop sales teams.
• Experience with P&L management and financial oversight.
• Familiarity with retail operations and customer experience standards.
• Knowledge of inventory management and visual merchandising principles.
• Experience in analyzing sales data and market trends.
• Ability to implement and ensure compliance with company standards and regulations.
• 5-10 years of relevant experience.

Required Skills

• Sales Strategies
• Marketing
• Customer Experience
• Team Leadership
• Performance Management
• Sales Data Analytics
• P&L Management
• Inventory Management
• Visual Merchandising

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia, with responsibilities covering the Riyadh region.

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

• Support the Store-in-Charge in managing sales operations and driving store performance.
• Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
• Assist in the creation and management of staff rosters to ensure optimal store coverage.
• Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
• Contribute to the development and execution of customer relationship management (CRM) strategies.
• Participate actively in team management, fostering a positive and productive work environment.
• Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
• Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

• A genuine passion for the APM Monaco brand.
• A minimum of 5 years of professional experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial position within the retail sector.
• A proven track record of achieving outstanding sales performance.
• Demonstrated experience in customer relationship management (CRM).
• Fluency in English is essential.
• An approachable personality with a strong orientation towards customer service.

Required Skills

• Sales Performance
• Customer Relationship Management (CRM)
• Sales Management
• Operation Management
• KPI Analysis
• Rostering
• Visual Merchandising
• Team Management
• Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

About the Role

Burjline Builders is seeking a General Manager to lead a marketing agency based in Riyadh, Saudi Arabia. This role requires a strategic leader with a strong background in the marketing or advertising industry, possessing significant business acumen and a proven record of driving growth and operational excellence. The General Manager will oversee the agency's operations, including strategic planning, financial management, team leadership, and client satisfaction, blending creative industry knowledge with commercial skills to ensure sustained success and profitability.

Key Responsibilities

• Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth.
• Assume full Profit & Loss (P&L) responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximize profitability and ensure financial health.
• Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture.
• Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilization.
• Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches.
• Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships.
• Analyze market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge.
• Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement.

Qualifications and Requirements

• Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency.
• A Bachelor's degree in Business Administration, Marketing, or a related discipline.
• Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&L.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team.
• Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape.
• Excellent financial literacy and commercial acumen.
• Experience working within the Saudi Arabian or wider GCC market is highly desirable.

Required Skills

• Strategic Planning
• Financial Management
• Team Leadership
• Client Satisfaction
• Business Acumen
• Business Development
• Market Trend Analysis
• Key Performance Indicators (KPIs)
• Leadership
• Communication
• Interpersonal Skills
• Problem-Solving
• Financial Literacy

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.

About the Role

AstroLabs is a leading organization focused on facilitating market entry for high-growth companies into Saudi Arabia and the UAE. We provide comprehensive growth services, including business setup, co-working spaces, and recruitment, in collaboration with government and private sector partners to support key regional sectors and industry digitization. Our Riyadh office is a central hub for our operations and hosts a significant portion of our workforce. As a Community Ops Coordinator, you will be the primary point of contact for AstroLabs members and visitors at the main reception, playing a crucial role in delivering excellent customer service, resolving member issues, identifying potential leads, and ensuring the smooth operational flow of our space. We are looking for a proactive and engaging individual who embodies our motto, "Make it Happen," and is eager to contribute to our dynamic environment.

Key Responsibilities

• Manage the effective operation of the front of house and daily space operations.
• Operate the front desk, ensuring all members, prospective members, and guests receive a warm and professional greeting.
• Assist members and visitors with inquiries via phone, email, online chat, and walk-ins, as well as with deliveries, appointments, and requests.
• Provide members with the necessary tools and support for a seamless experience.
• Respond to and follow up on inquiries about AstroLabs, escalating issues and connecting individuals to the appropriate internal teams.
• Capture leads from calls, chat, and walk-ins, ensuring accurate recording.
• Handle supply purchases and deliveries for AstroLabs, including all consumables such as pantry and office supplies.
• Coordinate with service providers (cleaning, internet, security, maintenance) to ensure all facilities are in working order.
• Conduct routine checks to ensure all resources (printers, shared spaces, meeting rooms) are operational and the space is consistently clean.
• Maintain a concern log to identify and resolve issues promptly.
• Provide basic technology support, including printer setup, meeting room bookings, and account creation.
• Receive, distribute, and manage mail and courier shipments.
• Track and maintain all physical assets, including electronics and other resources.
• Schedule Training Room bookings for meetups and events.
• Manage the schedule of team members to ensure the space is adequately manned and serviced at all times.
• Manage cleaning staff.
• Support AstroLabs members' requests in a timely manner and route out-of-scope requests to the relevant team members.
• Support the Community Manager in managing the logistics of community events and other functions, including room setup, AV requirements, and food/refreshments.

Qualifications and Requirements

• Clear and structured communication with fluency in both Arabic and English (written and spoken).
• A natural people person with a passion for interaction and support.
• A proactive approach to identifying and implementing improvements for efficiency and speed.
• Methodical and organized, with the ability to prioritize activities based on impact and optimize workflows.
• Strong attention to detail.
• Exceptional organizational skills with a proven ability to multitask effectively.
• Extroversion, drive, and enthusiasm, coupled with a serious "make it happen" attitude.
• Ability to act as a brand ambassador for AstroLabs, representing the business professionally and positively at all times.
• Proficiency with the Microsoft Office suite, particularly Excel, Word, and PowerPoint.
• Proficiency with Google Apps, including Drive, Sheets, Docs, and Forms.

Required Skills

• Communication
• Customer Service
• Organizational Skills
• Microsoft Office Suite
• Google Apps

Work Environment and Opportunity

This role is based in Riyadh, Saudi Arabia, and is a full-time position. It offers a chance to learn in a rapidly growing environment and contribute to Saudi Vision 2030. You will gain exposure to diverse teams, both locally and internationally, and work on programs aligned with future development. We provide a dynamic work environment where innovation and proactive actions are encouraged. You will have the opportunity to work closely with colleagues focused on driving impact and to grow, develop, and learn through collaboration and leadership opportunities.

About the Role

Jeeny, a mobile application focused on making daily commuting and transportation accessible, affordable, and flexible, is seeking a dynamic Planning & Performance Manager. This role is critical in enabling Jeeny's business teams to optimize decision-making, strategic planning, and performance management across all operational markets. Reporting directly to the CFO, the Planning & Performance Manager will lead a team of two analysts to drive efficiency and strategic alignment within the organization. The position involves overseeing end-to-end performance tracking, financial planning, and strategic reporting to ensure ridehailing operations function at peak efficiency, aligned with business objectives, while also fostering team growth.

Key Responsibilities

• Lead the development and management of quarterly and monthly budgets, including topline and bottom-line financial targets.
• Establish clear quarterly and monthly Key Performance Indicator (KPI) targets for business operations.
• Identify and analyze performance gaps against targets, collaborating with business teams to implement gap closure initiatives.
• Establish and maintain regular communication between business teams and leadership to monitor progress, including weekly performance calls and month-end retrospective meetings.
• Partner with business teams to facilitate informed decision-making on strategic and operational matters.
• Develop and maintain visibility of L0, L1, and L2 KPIs at appropriate frequencies for all business teams.
• Proactively track L1 and L2 KPIs to identify opportunities for improving L0 KPIs and overall operational performance.
• Develop business and financial models in response to ad-hoc requests from cross-functional stakeholders.
• Lead, mentor, and develop a team of strategy, planning, and performance analysts, setting objectives, managing performance, and cultivating a collaborative team culture.
• Collaborate cross-functionally with various departments to enhance overall operational efficiency and effectiveness.

Qualifications and Requirements

• Bachelor of Science (BSc) or Bachelor of Arts (BA) degree in Business Administration, Marketing, Finance, Data Analytics, or a closely related field. A Master of Science (MSc), Master of Arts (MA), or Master of Business Administration (MBA) is considered a strong asset.
• A minimum of 4 years of compulsory experience in Business Finance, Strategy, or Planning roles.
• Demonstrated experience in team management is a mandatory requirement.
• Strong presentation skills, capable of conveying complex information clearly and effectively.
• Fluent in written and spoken English.

Required Skills

• Expert proficiency in Microsoft Excel and PowerPoint.
• Skilled in utilizing data visualization software to present insights effectively.
• Strong expertise in automation and the application of Artificial Intelligence (AI) in business processes.
• Excellent written and verbal communication skills.
• Analytical mind with a strong aptitude for problem-solving.
• Proven ability to lead quarterly and monthly budget development.
• Capability to create quarterly and monthly KPI targets.
• Proficiency in outlining performance gaps and developing bridging initiatives with business teams.
• Experience in establishing communication cadences between business teams and leadership.
• Adept at partnering with business teams to support key decision-making.
• Skilled in creating visibility for L0, L1, and L2 KPIs.
• Ability to proactively identify opportunities for L0 KPI improvement through L1 and L2 KPI tracking.
• Experience in developing business and financial models for ad-hoc requests.
• Proven leadership and development skills for strategy, planning, and performance analysts.
• Strong capability in working cross-functionally to improve operational efficiency and effectiveness.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Jeddah, Medina, Dammam, or Al Khobar, Saudi Arabia. Jeeny offers an environment that encourages ownership and the pursuit of excellent outcomes, with opportunities for collaboration, learning, and skill expansion. Comprehensive health benefits and insurance coverage are provided, alongside flexible working hours to support work-life balance.

About the Role

Talent Blueprint FZ LLC is seeking a Teams Services Manager to oversee the planning, coordination, and delivery of team-related services throughout a major tournament lifecycle. This role ensures participating teams receive a comprehensive operational experience, acting as a liaison between teams and various functional areas of the tournament. The Manager will be responsible for the implementation of all team service operations, including accommodation, transportation, training sites, arrivals, departures, and ongoing support.

This position requires close collaboration with internal departments, host city stakeholders, service providers, and participating teams. The successful candidate will ensure all team requirements are met in accordance with tournament standards and operational plans, contributing to the overall success of the event.

Key Responsibilities

• Support the development and implementation of the overall Team Services operational strategy and delivery plan.
• Act as the primary operational liaison for assigned participating teams throughout tournament preparation and delivery phases.
• Coordinate team accommodation, transportation, training site operations, venue access, accreditation support, and logistical requirements.
• Manage team arrivals, departures, and onboarding processes, ensuring a smooth operational experience.
• Coordinate team site inspections, familiarization visits, and pre-tournament operational planning activities.
• Work closely with Accommodation, Transport, Competition, Security, Accreditation, Medical, Venue Operations, and Protocol teams to ensure integrated service delivery.
• Develop and maintain team operational manuals, schedules, briefing materials, and communication plans.
• Monitor team requirements and resolve operational issues efficiently and proactively.
• Support the planning and delivery of team workshops, briefings, and tournament information sessions.
• Coordinate service providers and operational partners involved in team-related activities.
• Manage operational reporting, risk assessments, issue tracking, and post-event evaluations.
• Ensure all team services are delivered in accordance with tournament regulations, service level agreements, and operational standards.
• Contribute to contingency planning and incident management processes affecting participating teams.

Qualifications and Requirements

• Bachelor's Degree in Sports Management, Event Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in team services, tournament operations, event operations, sports management, hospitality, or client services.
• Proven experience managing multiple stakeholders and operational workstreams simultaneously.
• Ability to work effectively in a fast-paced, high-pressure event environment.
• Fluent in English.

Skills and Experience

• Team Services
• Tournament Operations
• Event Operations
• Sports Management
• Hospitality
• Client Services
• Logistics Coordination
• Stakeholder Management
• Event Delivery
• Excellent Communication skills
• Strong Planning abilities
• Exceptional Organizational Skills

Additional Information

This is a contract position with Talent Blueprint FZ LLC, based in Riyadh, Saudi Arabia. The contract duration is from 1 July 2026 to 28 February 2027. Experience working on major sporting events, international tournaments, or large-scale events is highly desirable. A strong understanding of team operations, logistics coordination, stakeholder management, and event delivery is essential. Arabic language proficiency is advantageous. Preferred experience includes working on international football tournaments, major sporting events, multi-sport games, or elite team environments, as well as supporting national teams, professional sports teams, federations, clubs, or international delegations. Knowledge of tournament operations, team logistics, accreditation, accommodation, and transport planning is beneficial. Experience managing team liaison programs or client-facing event services, and familiarity with event-time operations centers, venue operations, and stakeholder coordination frameworks are considered a plus.

About the Role

Qatar Airways is seeking a Cargo Freighter Operations Officer to join its Cargo Operations team in Riyadh, Kingdom of Saudi Arabia. This full-time position is crucial for ensuring the smooth and efficient operation of freighter services within the region.

Key Responsibilities

• Ensure the smooth and efficient execution of all cargo operational functions related to freighter operations.
• Oversee the safe and compliant building of all Unit Load Devices (ULDs), ensuring Ground Handling Agents (GHAs) adhere to Qatar Airways standards, with personal oversight of all freighter pallets on freighter flights.
• Facilitate effective communication between the Sales department and GHAs, ensuring accurate booking priorities, clear Freighter Bill of Lading (FBL) instructions, correct handling of special cargo, and timely pre-alerts.
• Prioritize the commercial maximization of flight loads and ensure no unnecessary mix loading is sent to the hub.
• Understand the operational interface with the hub and proactively resolve potential issues before flight departure.
• Direct staff and GHAs to achieve high service standards and optimize space and payload utilization through effective coordination.
• Maintain freighter on-time performance and ensure ground operations do not cause delays.
• Implement, establish, and monitor Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) with GHAs in the region to ensure smooth cargo operations.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby improving customer satisfaction and reducing carrier liability.
• Supervise overall cargo operations activities related to passenger flights operating at the station.
• Ensure compliance with all relevant safety, security, quality, and environmental management policies, procedures, and controls.

Qualifications and Requirements

• A Bachelor's Degree or equivalent qualification.
• A minimum of 3 years of experience in the airline or airfreight industry.
• Demonstrated knowledge of air cargo operations.
• Familiarity with regulations concerning dangerous goods, live animals, and perishable cargo.
• A very good command of both written and spoken English.

Required Skills

• Cargo Operations
• Dangerous Goods handling
• Live Animal Regulations
• Perishable Cargo handling
• IATA Regulations
• Safety Management
• Security Management
• Quality Management
• Environmental Management

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in the airline or airfreight industry, with a strong understanding of air cargo operations and relevant regulations.

About the Role

DirectFN, a provider of Financial Technology software and Content for the Capital Market Industry, now part of Saudi Tadawul Group / WAMID, is seeking a Sales Operations Specialist to join their team in Riyadh, Saudi Arabia. This role is designed to enhance the efficiency and effectiveness of the sales organization by optimizing sales processes, managing the CRM system, and providing critical data analysis to support revenue growth. The Sales Operations Specialist will collaborate with Sales, Marketing, Finance, and Product teams to ensure the sales team has the necessary tools, data, and streamlined processes to meet and exceed their targets.

This full-time position offers an opportunity to contribute significantly to the sales function within a prominent financial technology company, supporting its delivery of innovative solutions to financial institutions and individuals.

Key Responsibilities

• Design, implement, and refine sales processes to improve team efficiency and reduce friction throughout the sales cycle.
• Identify and address bottlenecks within the sales pipeline to streamline workflows and enhance conversion rates.
• Manage and maintain the CRM system, ensuring data integrity, proper usage, and consistent adoption by the sales team.
• Develop and manage CRM dashboards, reports, and workflows to provide real-time visibility into sales performance.
• Analyze sales data to identify key trends, forecast revenue, and provide actionable insights to sales leadership for strategic decision-making.
• Prepare regular sales performance reports, pipeline reviews, and KPI dashboards for various stakeholders.
• Support the design and administration of territory assignments and sales quota planning in alignment with business objectives.
• Track quota attainment and promptly report any risks or opportunities to sales leadership.
• Collaborate with marketing and product teams to develop and maintain sales collateral, playbooks, and training materials.
• Onboard new sales team members by providing training on relevant tools, processes, and reporting systems.
• Administer and track sales incentive compensation plans, ensuring accuracy and timely communication.
• Liaise with the Finance department to reconcile commissions and resolve discrepancies.
• Act as a liaison between the sales team and other departments, including Marketing, Finance, and Product, to ensure alignment.
• Participate in strategic planning initiatives and contribute operational insights to enhance overall business performance.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Finance, or a related field is preferred.
• A minimum of 3 years of experience in sales operations, business operations, or a comparable analytical role, with a preference for experience in the fintech or SaaS industry.
• Demonstrated strong analytical skills with the ability to analyze complex data sets, identify patterns, and translate findings into clear, actionable recommendations.
• Hands-on experience with CRM platforms, with Salesforce being preferred, including proficiency in administration, reporting, and workflow automation.
• Excellent verbal and written communication skills, with the ability to articulate data and insights clearly to both technical and non-technical audiences.
• A high level of attention to detail and accuracy in data management, reporting, and process documentation.

Required Skills

• Sales Process Optimization
• CRM Management
• Sales Analytics & Reporting
• Territory & Quota Management
• Sales Enablement
• Compensation & Incentive Tracking
• Cross-Functional Collaboration
• Salesforce
• Data Analysis
• Communication
• Attention to Detail
• Tableau
• Power BI
• Project Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the IT Services and IT Consulting industry. The required experience for this position is between 2-5 years.

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

• Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
• Manage AFC systems at the operator level (AFMC).
• Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
• Test and release new software in the Test & Development Center, including ITS interfaces.
• Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
• Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
• Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
• Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

• A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
• Demonstrated experience with Central Clearing House systems.
• Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
• Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
• Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
• Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
• Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
• Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

• AFC systems operation and maintenance
• Central Clearing House systems operation and maintenance
• Fault report handling and analysis
• Customer complaint management
• Software testing and deployment
• System configuration and administration
• Access rights administration
• Stock supervision and management
• Card administration (blacklists, bulk sales, versions, fares)
• Coordination with finance and contract teams
• Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

TalentHUB is seeking an experienced Production Manager to join a leading Saudi sweets and bakery brand in Riyadh, Saudi Arabia. This is a full-time, on-site position within a high-volume production kitchen serving a multi-branch retail network. The role requires a deep, hands-on understanding of professional pastry and chocolate production, encompassing recipe execution, new product development, team leadership, food safety, and cost control. This position is not suitable for individuals with backgrounds solely in home baking, single-shop production, or hotel banquet pastry without significant daily volume responsibility.

The successful candidate will be a seasoned professional with expertise in commercial-scale pastry and chocolate production. Responsibilities include ensuring consistent taste and appearance across all batches, troubleshooting production challenges, and leading a production team to achieve high standards.

Key Responsibilities

• Oversee the entire pastry and chocolate production line, ensuring daily output, precise recipe execution, and consistent final product quality.
• Lead, mentor, and develop the production team through effective task allocation, technical training, and performance management.
• Manage all aspects of chocolate production, including tempering, creating fillings, developing pralines and bonbons, molding, packaging, and storage.
• Drive innovation by developing new pastry and chocolate products aligned with brand identity and market trends.
• Plan daily production volumes accurately based on sales forecasts and branch orders, focusing on waste minimization.
• Strictly enforce HACCP, food safety, and hygiene standards across the production floor.
• Manage raw material inventory, coordinate with suppliers, and optimize ordering cycles.
• Ensure the proper operation, maintenance, and calibration of all production equipment.
• Collaborate with operations and finance departments to implement cost control measures, accurately cost recipes, and achieve production efficiency targets.

Qualifications and Requirements

• A minimum of 5 years of hands-on production experience specifically in professional pastry and chocolate is mandatory.
• Demonstrated mastery of chocolate tempering techniques, praline and bonbon production, and decorative finishing.
• Advanced working experience in producing mousse, tarts, cakes, and entremets at commercial volumes.
• A proven track record of successfully leading a production team within a high-volume bakery, patisserie, or sweets brand environment.
• Working knowledge of HACCP principles, food safety standards, and relevant Saudi food regulatory requirements.
• A strong understanding of recipe costing, yield management, and effective waste control strategies.
• Hands-on familiarity with commercial pastry and chocolate production equipment.
• A formal culinary or pastry certification from a recognized institution (*, Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is considered a strong advantage.
• Working knowledge of English is required for vendor and brand communication; proficiency in Arabic is a strong advantage, particularly for team interaction.
• Must be based in or willing to relocate to Riyadh.

Required Skills

• Pastry Production
• Chocolate Production
• Recipe Execution
• New Product Development
• Team Leadership
• Food Safety
• Cost Control
• Chocolate Tempering
• Praline Production
• Bonbon Production
• Mousse Production
• Tart Production
• Cake Production
• Entremet Production
• HACCP
• Hygiene Standards
• Inventory Management
• Supplier Coordination
• Production Equipment Maintenance
• Recipe Costing
• Production Efficiency
• English Communication

Work Environment

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role operates within a high-volume production kitchen environment.

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a dedicated AFR Ops Specialist to join its team in Riyadh, Saudi Arabia. As a specialist in air, ocean, and road freight within DHL Group, the company provides cross-border express shipping and end-to-end logistics solutions globally. This role is instrumental in developing and administering air freight operations plans and processes to ensure the seamless flow of goods and information across customer supply chains. The AFR Ops Specialist will proactively engage with customers, manage shipments against expectations, and uphold business strategy and objectives in line with corporate guidelines and policies.

Key Responsibilities

• Serve as the primary point of contact for customers regarding shipment information, incident and complaint management, ad hoc pricing, and claims.
• Ensure accurate capture of costs and revenues against customer profiles and resolve operational issues.
• Administer shipment-level activities, including receipt of customer bookings, management of documentation, and related transport processes.
• Ensure shipment management aligns with customer service commitments.
• Track, record, analyze, and improve operational irregularities and exceptions.
• Maintain high shipment data quality.
• Implement necessary regulatory compliance procedures for all shipments.
• Route and assign shipments to relevant consolidations to meet service commitments and maximize profitability.
• Identify critical shipments and new business opportunities requiring extra support.
• Respond to customer queries, prepare operational information for customer visits, and participate in these visits.
• Execute tasks and activities while adhering to resource management and productivity guidelines.
• Prepare invoices, debit notes, credit notes, and supporting documentation, ensuring timeliness and accuracy.
• Investigate and support invoice disputes.
• Resolve recurring issues and suggest process enhancements for increased effectiveness and efficiency.
• Resolve performance issues with suppliers and propose solutions for improvement.
• Provide functional guidance, advice, or training to less experienced personnel.
• Utilize industry sector or logistics specialist expertise in daily work.
• Connect with and influence other specialist departments and third parties, such as external service providers.
• Convince others to accept new concepts, practices, and approaches.
• Build strong, trusting cross-functional relationships with DHL managers.
• Understand customer and key stakeholder interests and concerns, and advise accordingly.
• Provide technical guidance to line managers and employees.

Qualifications and Requirements

• Bachelor's Degree or equivalent experience/qualification.
• More than 4 years of relevant experience.
• 5-10 years of experience is required for this role.

Required Skills

• Customer Service
• Supply Chain Management
• Logistics
• Problem Solving
• Data Quality
• Regulatory Compliance
• Process Improvement

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the Riyadh Region. DHL Group is a leading logistics provider operating in over 220 countries and territories. The company is committed to fostering a positive work environment and encouraging personal and professional development. DHL Global Forwarding is an equal opportunity employer.

About the Role

BD, a global leader in medical technology, is seeking a highly experienced and strategic Regional Head of Operations & Market Enablement – META to join our team in Riyadh, Saudi Arabia. This role is responsible for managing supply chain execution and performance across the Middle East, Turkey, and Africa (META) region. The objective is to ensure reliable service, resilient supply, compliance, and cost efficiency within a dynamic and complex environment. You will lead regional supply chain and customer service teams, acting as a key enabler of BD’s Integrated Business Planning (IBP) process through collaboration with EMEA Planning, Commercial, Finance, Quality, and Global Supply Chain functions. While planning ownership resides with EMEA Planning, this role is accountable for ensuring robust regional inputs, disciplined execution of approved plans, and strong feedback loops. You will also drive the deployment of BD Excellence, transform go-to-market strategies, and build capabilities aligned with BD’s global operating model. BD's purpose, "Advancing the world of health™," is achieved through transforming possibilities into tangible solutions via innovative and efficient operations.

Key Responsibilities

• Drive META regional supply chain performance across key metrics including On-Time Shipment (OTS), On-Time In-Full (OTIF), service reliability, inventory health, cost-to-serve, and compliance.
• Lead, develop, and mentor regional supply chain teams covering customer service, order management, logistics, distribution, and operational execution.
• Serve as the senior supply chain point of contact for critical customer issues, market disruptions, and geopolitical risks within the region.
• Ensure clear accountability, foster talent development, and maintain succession readiness within the META supply chain organization.
• Act as the primary regional interface to EMEA Planning for demand, supply, and scenario alignment, ensuring high-quality regional inputs into the IBP process.
• Provide crucial regional insights, including market intelligence, demand signals, supply constraints, regulatory or logistics risks, inventory strategies, and working capital trade-offs, with a focus on improving forecast accuracy.
• Drive disciplined execution of IBP-approved plans within the region, managing service levels, inventory deployment, and allocation decisions.
• Deliver structured feedback to the Planning organization on execution gaps, biases, and assumptions to enhance IBP maturity.
• Partner with Commercial leadership to enable growth, support tenders, manage new product launches, and oversee strategic accounts by ensuring supply feasibility and realistic service commitments.
• Embed customer-centric supply chain practices, including proactive communication during periods of constraint or disruption.
• Support Strategic Account Management (SAM) and distributor models by establishing clear supply chain rules of engagement in line with BD standards.
• Drive structured collaboration with Commercial to translate go-to-market (GTM) priorities into effective service, inventory, and logistics strategies, including segmentation where necessary.
• Lead end-to-end logistics and GTM transformation initiatives across META, focusing on network design, 3PL orchestration, and market access acceleration.
• Build and implement fit-for-purpose 3PL distribution networks in priority growth markets, ensuring compliance with local regulations while optimizing cost, service, and scalability.
• Coordinate system, process, and master-data implementations related to 3PL operations, including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and integration with ERP/Control Tower.
• Facilitate the transition from fragmented or distributor-led logistics models to structured, BD-controlled ecosystems to improve visibility, inventory positioning, and service reliability.
• Drive last-mile and customer delivery excellence, aligning with commercial GTM strategies and channel evolution.
• Establish robust governance, performance management, and partner integration models with logistics providers.
• Own the performance of regional logistics, distribution, and 3PL partnerships, monitoring scorecard performance against Service Level Agreements (SLAs).
• Drive resilience against supply chain disruptions, including port congestion, customs delays, and geopolitical instability.
• Lead regional network improvements and footprint optimization in alignment with global strategy.
• Ensure trade compliance and product integrity standards are met across all META markets.
• Drive improvements in inventory turns, reduction of Excess and Obsolete (E&O) inventory, and working capital, aligned with IBP outcomes.
• Balance service levels, risk mitigation, and cost-effectiveness in constrained and emerging market environments.
• Lead regional efficiency and cost competitiveness initiatives, including value engineering in logistics and distribution.
• Champion BD Excellence as the operating system for META Supply Chain, deploying Lean methodologies, problem-solving techniques, and performance management disciplines.
• Establish end-to-end visibility and performance management across internal teams and 3PL partners through standardized metrics, governance cadences, and digital enablement.
• Partner with Quality and Regulatory Affairs to ensure compliance while enabling speed and flexibility.
• Own trade compliance and import/export execution across META, including broker governance, customs performance, and adherence to local country requirements.
• Proactively identify and mitigate supply risks related to regulatory changes, product transitions, or market access constraints.
• Lead crisis management and recovery efforts during material supply disruptions.
• Act as a trusted thought partner to Regional Leadership Teams and EMEA/Global Supply Chain leadership.
• Lead with transparency, resilience, and decisiveness in sophisticated and ambiguous conditions.
• Role-model BD values, ethics, and a One-BD approach across functions and geographies.
• Build strong cross-functional followership without formal authority in a matrix environment.

Qualifications and Requirements

• A minimum of 15 years of progressive supply chain leadership experience in sophisticated, regulated environments, with a preference for MedTech, Pharma, or Healthcare industries.
• Demonstrated experience leading multi-country, culturally diverse regions, including experience with emerging markets.
• A strong background in logistics and end-to-end supply chain execution.
• Proven track record in transformation, standardization, and change leadership within matrix organizations.
• Experience working with mature Integrated Business Planning (IBP) / Sales and Operations Planning (S&OP) operating models.
• Direct experience deploying Lean or BD Excellence-type methodologies.
• Fluency in the Arabic language is a mandatory requirement for this role.

Required Skills

• Supply Chain Execution
• Service Reliability
• Resilient Supply Chain Management
• Compliance Management
• Cost Efficiency Optimization
• Integrated Business Planning (IBP)
• Customer Service Operations
• Order Management
• Logistics and Distribution Management
• Operational Execution
• Market Intelligence Gathering
• Demand Signal Analysis
• Supply Constraint Identification
• Regulatory Risk Assessment
• Inventory Strategy Development
• Working Capital Management
• Forecast Accuracy Improvement
• Tender Management Support
• New Product Launch Support
• Strategic Account Management
• Customer-Centric Supply Chain Practices
• Go-to-Market (GTM) Transformation
• Network Design and Optimization
• 3PL Orchestration and Management
• Market Access Acceleration
• Warehouse Management System (WMS) Proficiency
• Transportation Management System (TMS) Proficiency
• ERP Integration
• Control Tower Integration
• Last-Mile Delivery Excellence
• Performance Management Systems
• Partner Integration Strategies
• Inventory Turns Improvement
• E&O Reduction
• Value Engineering in Logistics
• BD Excellence Deployment
• Lean Methodologies
• Problem-Solving Skills
• End-to-End Visibility Implementation
• Digital Enablement in Supply Chain
• Quality Assurance Principles
• Regulatory Affairs Collaboration
• Trade Compliance and Import/Export Execution
• Broker Governance
• Customs Performance Management
• Crisis Management and Recovery
• Supply Risk Mitigation Strategies
• Critical Thinking
• Execution Rigor
• Comfort Operating in Ambiguity and Volatility
• Ability to Influence Without Direct Authority
• Customer Centricity
• Data-Driven Decision Making
• People Leadership and Talent Development

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, with the primary work location at the Centria Office Building. BD prioritizes on-site collaboration to foster creativity, innovation, and effective problem-solving. For most roles, a minimum of 4 days of in-office presence per week is required to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements as indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Join BD to find purpose in the possibilities, and discover a culture where you can learn, grow, and thrive. To learn more about BD, visit https://************