Jobs in Riyadh

About the Role

Dussmann Ajlan & Bros is seeking a Senior Manager Asset and Maintenance Consultant to join its team at its Headquarters in Riyadh, Saudi Arabia. This role is responsible for providing strategic and technical expertise in asset management and maintenance practices within Facility Management operations. The objective is to optimize asset performance, enhance maintenance efficiency, reduce lifecycle costs, and ensure adherence to industry best practices and international standards. The Senior Consultant will shape and implement effective asset management strategies, conduct assessments, and advise on investment decisions to ensure the long-term value and reliability of assets.

Key Responsibilities

• Develop and implement comprehensive asset management and maintenance strategies aligned with organizational objectives.
• Conduct detailed asset condition assessments, lifecycle analyses, and maintenance audits across Facility Management projects.
• Establish, review, and refine preventive, predictive, and corrective maintenance programs to maximize asset uptime and performance.
• Advise management on critical decisions regarding asset replacement, refurbishment, and capital investment planning.
• Lead asset performance evaluations, identifying opportunities for operational improvements and cost optimization.
• Develop and implement key performance indicators (KPIs), dashboards, and reporting frameworks to monitor asset performance and reliability.
• Support the implementation and continuous improvement of Asset Management Systems and Computerized Maintenance Management Systems (CMMS) / Computer-Aided Facility Management (CAFM) platforms.
• Ensure compliance with all applicable regulations, contractual obligations, and industry standards, including ISO 55001.
• Review and validate technical specifications, maintenance procedures, and service delivery standards.
• Conduct technical due diligence and risk assessments related to assets and maintenance operations.
• Provide technical guidance and mentorship to maintenance teams, engineers, and Facility Management personnel.
• Participate in business development activities, including proposal preparation and client presentations.
• Prepare technical reports, recommendations, and executive-level presentations.

Qualifications and Experience

• A Bachelor's degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Asset Management, or a closely related field is required.
• A Master's degree in a relevant discipline is preferred.
• Professional certifications such as ISO 55001, Certified Maintenance & Reliability Professional (CMRP), Certified Reliability Leader (CRL), Project Management Professional (PMP), or equivalent are highly desirable.
• A minimum of 12 years of progressive experience in Asset Management, Maintenance Management, Facilities Management, or related engineering environments.
• A minimum of 5 years of experience in a senior consulting, advisory, or strategic asset management role.
• Proven experience working within large-scale Facility Management operations, commercial facilities, mixed-use developments, airports, healthcare facilities, or industrial environments.

Required Skills and Expertise

• Expertise in Asset Lifecycle Management.
• Proficiency in Maintenance Strategy Development.
• In-depth understanding of Reliability-Centered Maintenance (RCM) principles.
• Strong capabilities in Risk Assessment & Mitigation.
• Skilled in Budgeting & Cost Optimization.
• Experience with CAFM / CMMS Systems.
• Knowledge of ISO 55001 Asset Management Standards.
• Proficiency in Data Analysis & Performance Reporting.
• Effective Stakeholder Management skills.
• Demonstrated Technical Advisory & Consulting abilities.
• Proven Leadership and Mentoring capabilities.
• Excellent Communication and Presentation Skills.

Work Location and Type

This is a full-time position based at the company's Headquarters in Riyadh, Saudi Arabia.

About Dussmann Ajlan & Bros

Dussmann Ajlan & Bros is a leading organization in its field. The company is committed to maintaining high standards in its operations and is seeking a professional with a track record of success and leadership in asset and maintenance consulting.

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and contributing to guest satisfaction and the hotel's financial performance.

W Hotels operates with a mission to "ignite curiosity, expand worlds," fostering an environment that embraces new experiences and reinvents luxury. As part of Marriott International, W Hotels offers an environment for professional growth and collaboration within a global team.

Key Responsibilities

• Oversee daily shift operations for the Housekeeping department, and potentially Recreation/Health Club and Laundry.
• Direct and manage staff to ensure guestrooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas, ensuring corrective actions are taken.
• Ensure guest satisfaction and assist in managing the operating budget.
• Verify timely and efficient communication of guest room status to the Front Desk.
• Prepare work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
• Manage inventory of supplies to ensure adequate stock levels.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage departmental operations to achieve or exceed budgeted financial goals.
• Verify that employees have the necessary supplies, equipment, and uniforms.
• Communicate areas needing attention to staff and follow up to confirm understanding.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies and procedures.
• Participate in departmental meetings and communicate departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Establish and maintain open, collaborative relationships with employees.
• Schedule employees according to business demands and track attendance.
• Verify that employees understand expectations and parameters.
• Ensure property policies are administered fairly and consistently, and that disciplinary procedures are followed.
• Supervise staffing levels to meet guest service, operational, and financial objectives.
• Observe employee service behaviors and provide feedback.
• Ensure employee recognition is implemented and participate in recognition programs.
• Solicit employee feedback and address employee concerns.
• Participate in employee progressive discipline procedures.
• Publicly recognize team member contributions.
• Set a positive example for guest relations and uphold the brand's service culture.
• Participate in developing and implementing corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction and continuous improvement in departmental meetings.
• Respond to and handle guest problems and complaints.
• Strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable, with no prior work experience required.

Required Skills

• Housekeeping operations
• Laundry operations
• Guest Satisfaction
• Budget Management
• Human Resources management
• Customer Service

Work Environment and Location

This is a full-time management position located in Riyadh, Saudi Arabia. W Hotels is committed to being an equal opportunity employer, valuing diversity and fostering an inclusive environment for all associates.

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is key to setting the tone for guest stays, ensuring each individual feels welcomed and valued from entry to exit. The Welcome Ambassador contributes to crafting the unique experiences that define the W Hotels brand.

This is a full-time, non-management position focused on delivering a range of services to guide guests through their arrival and departure processes. The role involves proactively addressing operational needs, fulfilling guest requests, completing reports, and sharing local area insights, all while ensuring guest interactions are professional and contribute to a memorable experience.

Key Responsibilities

• Deliver services to guide guests through arrival and departure processes.
• Take initiative to ensure guest satisfaction throughout their stay.
• Process operational needs efficiently.
• Address and fulfill guest requests promptly and professionally.
• Complete required reports accurately.
• Share highlights of the local area with guests.
• Ensure all guest interactions are professional and contribute to a memorable experience.

Qualifications and Requirements

• High school diploma or *** equivalent.
• No specific work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Ability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.
• Commitment to creating a safe workplace.
• Adherence to company policies and procedures.
• Maintenance of confidentiality.
• Protection of company assets.
• Upholding quality standards.
• Maintaining a professional uniform, personal appearance, and communications.

Required Skills

• Guest Arrival Experience
• Guest Departure Experience
• Handling Guest Requests
• Knowledge of Local Area Highlights
• Maintaining a Professional Appearance
• Professional Communication

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires 0-1 year of experience. W Hotels is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an inclusive environment.

About the Role

NeoStats Analytics, a data and analytics firm, is seeking a Cards Portfolio Management Specialist to join their team in Riyadh, Saudi Arabia. This role is integral to driving strategic initiatives focused on optimizing the cards portfolio across key performance indicators such as ENR and spend. The specialist will contribute to transforming clients into data-driven organizations by providing contemporary solutions.

This is a 12-month contract position, with the potential for extension. The role offers an opportunity to contribute to a startup environment and develop expertise in card activation, customer engagement, utilization, and balance build through data analytics, merchant partnerships, and lifecycle management.

Key Responsibilities

• Analyze portfolio trends and develop strategic recommendations to improve card activation, usage, and retention rates.
• Support the development and implementation of strategies to grow the credit card portfolio in alignment with business targets.
• Drive customer engagement and balance build initiatives through end-to-end management of campaigns across various channels to increase spends and balances.
• Contribute to the credit card instalment plans strategy, including the design of payment plans, implementation of sales strategies, and revenue optimization.
• Design and implement lifecycle campaigns and customer engagement programs, overseeing campaign management and driving customer communication.
• Collaborate with internal stakeholders and external partners to ensure the execution of campaigns and offers.
• Optimize portfolio performance through segmentation, targeted strategies, and personalized offers.
• Provide execution support for campaign rollout, including tracking, monitoring, and reporting on campaign performance.
• Liaise with internal and external stakeholders to ensure alignment on campaign objectives and key performance indicators (KPIs).
• Ensure compliance with internal approval processes and regulatory requirements.
• Assist in managing the financial performance of the credit card portfolio, including developing financial forecasts and budgets, monitoring performance against targets, and identifying opportunities to mitigate headwinds.
• Drive improvements in plastic activation rates, spend activation rates, and spend per card.
• Enhance card utilization, ENR per card, and installment sales.
• Manage credit limit increase and decrease activities based on data-driven insights.
• Execute data-driven portfolio campaigns, analyzing pre-campaign and post-campaign results to inform future strategies.
• Focus on improving customer engagement and activation metrics.
• Develop new partnerships to enhance value propositions for cardholders.
• Contribute to portfolio growth and retention rates.
• Ensure timely execution of all planned initiatives.

Qualifications and Requirements

• Mandatory experience in Cards Cross-border payments, e-commerce, and merchant partnerships.
• Mandatory experience in Campaign execution, customer segmentation, and performance analytics.
• 8 to 10 years of experience in banking, payments, or consulting, with a specific focus on credit card portfolio optimization, digital engagement, and card product management. Regional experience is preferred.
• A Bachelor's degree or equivalent qualification is required; an advanced degree or MBA is preferred.
• Knowledge of Cards P&L, Revenue, Loyalty programs, and campaign management will be a significant asset.
• Fluent English is required; Arabic fluency is preferred.
• Comfortable with significant client interaction and possess a strong interest in building and nurturing relationships.
• Proven track record in campaign execution, customer segmentation, and performance analytics.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint is essential; knowledge of Project Management tools is preferred.

Required Skills

• Cards Cross-border payments
• E-commerce
• Merchant partnerships
• Campaign execution
• Customer segmentation
• Performance analytics
• Credit card portfolio optimization
• Digital engagement
• Card product management
• Cards P&L management
• Revenue management
• Loyalty programs
• Campaign management
• Client interaction and relationship building
• Project Management tools
• Results-oriented with a strong drive for achieving targets and KPIs
• Creative and innovative thinking
• Team player with strong leadership and project management skills
• Customer-centric mindset
• Cards Portfolio Management (8-10 years relevant experience)
• Customer lifecycle management
• Spend and balance build campaign management

Work Environment and Contract Details

This position is based in Riyadh, Saudi Arabia, and is offered on a 12-month contract basis, with the possibility of extension. The role is within NeoStats, a dynamic firm focused on data and analytics.

About the Role

Mace is a global company specializing in shaping, building, and managing complex projects. This role offers an opportunity to join a significant program in Saudi Arabia, focusing on a mixed-use development that includes sports, entertainment, arts, and associated infrastructure. As an Associate Director - Project Controls, you will play a key role in the delivery of this project, ensuring the efficient execution of project controls across assigned commissions.

Key Responsibilities

• Lead Project Management Office (PMO) and project controls delivery for assigned commissions.
• Provide expert guidance and oversight in cost management, schedule management, risk management, and change management.
• Build and maintain client relationships, driving performance reporting for transparency and accountability.
• Ensure project delivery aligns with Mace's control centre standards and best practices.
• Mentor and develop project teams to foster a collaborative environment.
• Promote and integrate sustainability principles throughout project delivery.
• Contribute to the net-zero carbon transition by identifying and managing associated carbon emissions and reductions during project delivery.

Qualifications and Requirements

• Hold a relevant degree and be progressing towards chartership.
• Possess proven experience in PMO and project controls delivery.
• Demonstrate strong knowledge of project controls tools, techniques, and sector best practices.
• Meet the necessary visa criteria for the Kingdom of Saudi Arabia.
• Have relevant work experience on high-valued projects/programmes within a project management consultancy business, required for immigration and client approval.

Required Skills

• Expertise in PMO and project controls delivery.
• Proficiency in cost management, schedule management, risk management, and change management.
• Strong client relationship management and stakeholder engagement capabilities.
• Skilled in performance reporting and analytical assessment.
• Commitment to promoting sustainability and understanding of net-zero carbon transition principles.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Mace champions a safe, diverse, and inclusive working environment, focusing on well-being and continuous improvement. The company is committed to delivering on its promises, building long-term client relationships with integrity, and influencing positive outcomes within the industry. Mace welcomes interest from a diverse range of candidates and is open to discussing flexible working options if suitable for the role.

About the Role

Najum Advertising & Events Co., a company with over 25 years of experience in advertising, branding, and event solutions, is seeking a Business Development Manager to join its team in Riyadh. The company offers comprehensive services including event production, exhibitions, signage, vehicle branding, printing, retail branding, and corporate event support. This role is essential for expanding the company's commercial reach and developing client partnerships, aligning with Saudi Arabia's Vision 2030.

Role Overview

The Business Development Manager will be responsible for acquiring new business and cultivating strategic relationships across Najum Advertising & Events Co.'s diverse service offerings. This position is suited for a sales professional with a strong network within the Saudi Arabian market, capable of identifying and capitalizing on new opportunities to contribute to the company's growth.

Key Responsibilities

• Generate new business opportunities and achieve sales targets.
• Develop and maintain relationships with key decision-makers, procurement teams, marketing departments, project managers, and government stakeholders.
• Identify client needs and propose tailored advertising, branding, signage, exhibition, and event solutions.
• Prepare quotations, proposals, presentations, and tender submissions.
• Conduct client meetings, deliver presentations, and lead negotiations.
• Build and manage a sales pipeline to convert opportunities into revenue.
• Monitor market trends and competitor activities to identify strategic advantages.
• Collaborate with internal design, production, and operations teams for project delivery.
• Represent the company at industry events and networking functions.
• Maintain accurate sales reports, forecasts, and CRM records.

Qualifications and Requirements

• Minimum of 3-5 years of experience in Business Development, Sales, Account Management, or Client Acquisition.
• Proven ability to generate business through personal relationships, referrals, and direct client engagement.
• Experience selling advertising, signage, branding, printing, exhibitions, events, fit-out, media, or related B2B services.
• Demonstrated track record of achieving sales targets and closing high-value projects.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial awareness and relationship management abilities.
• Ability to work independently and drive business growth proactively.
• Valid driving license and willingness to travel within Saudi Arabia.
• An existing network of corporate, government, procurement, facility management, construction, hospitality, retail, or event industry contacts within Saudi Arabia is a priority.
• Experience working with government entities, Vision 2030 projects, giga-projects, consultants, contractors, and large corporate organizations is preferred.
• Experience using CRM systems and sales tracking tools is preferred.
• A Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
• Fluency in English is required; Arabic language skills are highly advantageous.

Work Environment and Location

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role offers the opportunity to work with leading brands and major projects within a dynamic work environment.

About the Role

WSP in the Middle East is seeking an experienced Project Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for leading the successful delivery of complex infrastructure design and masterplanning projects across Saudi Arabia and the Middle East region. The ideal candidate will have extensive multidisciplinary leadership experience and a proven track record in managing large-scale urban, transport, and infrastructure developments from concept through to final delivery.

Key Responsibilities

• Lead and manage multidisciplinary design teams on infrastructure and masterplanning projects.
• Serve as the primary point of contact for clients, authorities, and key project stakeholders.
• Oversee project scope, timelines, budget adherence, resource allocation, and risk mitigation.
• Coordinate and integrate inputs from various disciplines including roads, utilities, water, structures, and public realm.
• Ensure strict compliance with all local standards, codes of practice, and approval requirements.
• Monitor project performance to ensure high quality standards and positive commercial outcomes.
• Support bid and proposal efforts and contribute to business development initiatives.
• Mentor junior team members and contribute to enhancing WSP's project management capabilities in the region.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering or a closely related technical discipline.
• Fluency in Arabic is essential.
• Chartered Engineer status or Project Management Professional (PMP) accreditation is preferred.
• A minimum of 10 to 15 years of progressive experience in delivering infrastructure and masterplanning projects within a consultancy environment.
• Demonstrated experience in leading and managing multidisciplinary infrastructure design teams.
• A strong background in delivering projects within Saudi Arabia and/or the wider Middle East region is required.
• Proven experience working with Saudi authorities and navigating their approval processes.
• Excellent leadership, client management, and communication skills are critical.
• Preference will be given to candidates with direct Saudi project experience, particularly those familiar with local authorities, approval procedures, and stakeholder environments.

Required Skills

• Project Management
• Multidisciplinary Leadership
• Infrastructure Design
• Masterplanning
• Client Management
• Communication
• Risk Management
• Budget Management
• Resource Management
• Compliance
• Business Development
• Mentoring

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of relevant professional experience.

About the Role

Badger Meter, a global water technology company, is seeking a customer-focused Field Services Engineer to join its team in Riyadh, Saudi Arabia. For over 120 years, Badger Meter has provided solutions to enhance operational efficiency and conserve water. In this customer-facing role, you will deliver onsite and office-based support, ensuring the successful installation, commissioning, calibration, troubleshooting, and maintenance of Badger Meter products and solutions. This position requires strong technical expertise, excellent communication skills, and a commitment to professional representation in the field.

Key Responsibilities

• Install, configure, and commission flow meters, water quality sensors, smart covers, network monitoring systems, leak detection solutions, and related software integrations.
• Implement and integrate devices using various industrial communication protocols.
• Manage repairs and the global RMA process.
• Perform preventive and corrective maintenance on installed equipment.
• Conduct on-site calibration and verification in accordance with regional standards and project requirements.
• Maintain accurate service logs, calibration reports, and field documentation.
• Prepare sales and service quotations in collaboration with the commercial team.
• Support site surveys, technical evaluations, product demonstrations, and provide clarifications for tenders and projects.
• Train channel partners, contractors, and end-users on product operation, maintenance, and software usage.
• Conduct workshops across the region to enhance customer and partner capabilities.
• Develop training materials and customized technical documentation with support from product marketing and management teams.
• Provide market insights and customer feedback for product and service enhancements.
• Coordinate with internal departments to ensure timely closure of service tickets and customer requests.
• Maintain proficiency with meter and system technology, including software, for both Badger Meter products and competitive offerings.

Qualifications and Requirements

• Bachelor's degree in Electrical Engineering, Instrumentation, Electronics, Mechanical Engineering, Mechatronics, or a closely related discipline.
• A minimum of 5 years of professional experience in field service roles within the instrumentation, flow metering, analytical instruments, or industrial automation sectors.
• Experience working with Saudi Arabian water utilities, contractors, or industrial clients is a significant advantage.
• Fluency in both English and Arabic is essential.
• Strong knowledge of metering technologies, including flow and energy meters, water quality sensors, and network monitoring solutions.
• Familiarity with industrial communication protocols such as Modbus RS485, HART, Mbus, and NB-IoT.
• Ability to interpret wiring diagrams and technical drawings accurately.
• A strong willingness to learn new products and solutions.
• Excellent communication and customer interaction skills.
• Proven ability to work independently in field conditions.
• Demonstrated interdisciplinary thinking, problem-solving, and analytical thinking capabilities.
• Intermediate knowledge of Microsoft Office Suite and CRM software.
• A transparent, structured, and proactive approach to work, including meticulous documentation.
• Willingness to travel approximately 60% of the time.
• Possession of a valid Saudi Arabian driver's license.

Required Skills

• Installation
• Commissioning
• Calibration
• Troubleshooting
• Maintenance
• Technical Expertise
• Communication Skills
• Industrial Communication Protocols (Modbus RS485, HART, Mbus, NB-IoT)
• Reading Wiring Diagrams and Technical Drawings
• Customer Interaction
• Independent Work Ethic
• Problem-Solving
• Analytical Thinking
• Microsoft Office Proficiency
• CRM Software Usage
• Documentation
• Collaboration
• Initiating Action
• Work Standards

Work Environment and Company Culture

This is a full-time Field Services Engineer position based in Riyadh, Saudi Arabia. Badger Meter offers a motivating work environment within an internationally active, innovative, and growing company. The role involves interesting and challenging tasks with significant responsibility. The company fosters an open and welcoming environment with great teamwork, and provides opportunities for further training and development. Badger Meter values diversity and inclusion, recognizing them as a core strength of its globally operating organization, and operates as an equal opportunity employer.

About the Role

2P Perfect Presentation, a leader in Saudi Arabia's ICT sector since 2004, specializes in delivering integrated technology solutions to support organizational digital transformation and operational efficiency. The company is seeking a skilled IT Digital Transformation Specialist to lead initiatives that align with national digital government strategies and the Digital Government Authority (DGA) frameworks. This role is crucial for advancing organizational digital maturity, modernizing services, and ensuring compliance within enterprise environments.

Key Responsibilities

• Develop and implement digital transformation strategies aligned with DGA standards and national digital initiatives.
• Conduct assessments of organizational digital maturity using recognized frameworks.
• Lead initiatives focused on cloud adoption, automation, artificial intelligence (AI), and data-driven services.
• Ensure adherence to national digital governance policies and relevant regulatory frameworks.
• Collaborate with stakeholders to redesign and optimize digital-first services, improving user experience and efficiency.
• Define and monitor Key Performance Indicators (KPIs) aligned with Qiyas performance measurement standards.
• Support organizational change management processes to foster a digital culture.
• Contribute to process improvement and the execution of service digitization projects.

Qualifications and Experience

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 5 to 6 years of progressive experience in digital transformation, IT strategy development, or enterprise modernization.
• Previous experience in government or regulated sectors is highly preferred.

Required Skills

• Strong understanding of DGA policies and digital maturity frameworks.
• Proven experience in process re-engineering and transforming digital services.
• Familiarity with Qiyas competency and performance measurement methodologies.
• Excellent analytical, communication, and stakeholder management skills.
• Demonstrated ability to manage strategic digital initiatives in complex organizational environments.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in digital transformation.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

W Hotels aims to ignite travelers' curiosity and expand their worlds through experiences that open doors and minds. With an adaptable spirit, W Hotels is known for reinventing luxury. Their service philosophy, "Every Need / Every Time," brings guests' passions to life. The company welcomes individuals who are original, innovative, and forward-thinking.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests experiencing problems to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Communication

Work Environment and Additional Information

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels is part of Marriott International, an equal opportunity employer committed to an inclusive workplace where the unique backgrounds of all associates are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is integral to maintaining the high quality standards associated with W Hotels. The role involves overseeing the cleanliness of guest rooms and public areas to ensure a seamless and comfortable experience for all guests.

As a Hotel Cleanliness Supervisor, you will serve as a key liaison between various hotel departments, including Housekeeping, Engineering, Front Office, and Laundry. A proactive approach to problem-solving and a commitment to excellence are essential for operational efficiency and guest satisfaction.

Key Responsibilities

• Conduct thorough inspections of guest rooms, public areas, and the pool area post-cleaning to ensure adherence to quality standards.
• Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning to optimize operational flow.
• Update the status of departing guest rooms to facilitate timely turnover.
• Support Housekeeping management in overseeing daily activities and operations.
• Coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk team.
• Prepare, distribute, and communicate any changes in room assignments to relevant staff.
• Communicate pertinent issues and updates to the next shift to ensure service continuity.
• Complete all required departmental paperwork accurately and efficiently.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and respond appropriately to their concerns.
• Ensure adherence to quality expectations and standards in all aspects of the role.
• Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Push and pull loaded housekeeping carts and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for extended periods throughout the work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Read and visually verify information in various formats, including small print.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and standards
• Quality assurance and inspection
• Room status verification and management
• Prioritization and workflow optimization
• Interdepartmental coordination
• Issue identification and resolution
• Effective communication
• Employee hiring and training
• Scheduling and performance evaluation
• Employee counseling and discipline
• Motivation and coaching techniques
• Adherence to safety and security policies
• Guest service standards
• Teamwork and collaboration
• Proficiency with computer systems

Work Location and Type

This is a full-time, non-management position located at W Hotels in Riyadh, Saudi Arabia. The specific location is Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. This role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds. Marriott International, the parent company, promotes non-discrimination on any protected basis, including disability and veteran status.

About the Role

Skilled Careers is seeking a dedicated CSA Supervisor to oversee all Civil, Structural, and Architectural (CSA) construction activities for data center projects in Riyadh, Saudi Arabia. This role ensures that all construction is executed in strict adherence to design intent, quality standards, safety regulations, schedule commitments, and the operational expectations of mission-critical data center environments. The CSA Supervisor will collaborate closely with construction management, MEP teams, contractors, consultants, and commissioning teams to guarantee the seamless integration of CSA packages within highly technical data center infrastructure.

Key Responsibilities

• Supervise the day-to-day execution of all Civil, Structural, and Architectural (CSA) activities across data center construction works.
• Ensure construction is delivered in accordance with approved Issued For Construction (IFC) drawings, technical specifications, project procedures, and client standards.
• Monitor civil works, including foundations, concrete structures, steel structures, underground utilities, and external infrastructure development.
• Oversee the architectural scope, encompassing the building envelope, roofing systems, raised floors, internal finishes, fire-rated assemblies, and support spaces.
• Coordinate closely with Mechanical, Electrical, and Plumbing (MEP) disciplines to facilitate equipment installation readiness and manage interfaces effectively.
• Ensure strict compliance with data center quality requirements, specified tolerances, and mission-critical construction standards.
• Conduct thorough inspections, verify completed works, and actively support Quality Assurance/Quality Control (QA/QC) processes, including Inspection and Test Plans (ITPs), punch lists, and close-out documentation.
• Monitor contractor performance, productivity, site logistics, and overall progress against baseline schedules.
• Review and support the resolution of Requests for Information (RFIs), Non-Conformance Reports (NCRs), site observations, and other technical issues that arise.
• Ensure strict compliance with Health, Safety, and Environment (HSE) procedures and actively promote safe construction practices on site.
• Participate in progress meetings, site coordination sessions, and contribute to comprehensive reporting activities.
• Support pre-commissioning, integrated testing, and project handover activities to ensure a smooth transition.

Experience and Qualifications

This role requires a minimum of 5 years and up to 10 years of relevant experience in construction supervision, specifically within the data center sector.

Required Skills and Expertise

• Proficiency in Civil Construction, Structural Construction, and Architectural Construction oversight.
• Expertise in Data Center Construction methodologies and requirements.
• Strong understanding and application of Quality Standards and Safety Requirements.
• Effective Schedule Management and progress tracking abilities.
• Skilled in MEP Coordination and interface management.
• Proven ability in Contractor Performance Monitoring.
• Comprehensive knowledge of HSE Procedures.
• Experience in Progress Reporting and communication.
• Capability to provide Commissioning Support.

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a dedicated professional with a strong background in supervising complex construction projects within the demanding data center industry.

About the Role

CareerXperts Consulting is seeking a Senior Architect to join its design team in Riyadh, Saudi Arabia. This full-time, office-based position is integral to ensuring the architectural quality and coordination across various projects, including commercial buildings, residential developments, and significant real estate ventures. The Senior Architect will be a key contributor to the design review process, technical coordination, and multidisciplinary collaboration, upholding project requirements and standards as a senior member of the design team.

Key Responsibilities

• Conduct comprehensive reviews of architectural drawings, design packages, technical submissions, and consultant deliverables to ensure compliance and quality.
• Verify that all designs adhere to project requirements, local regulations, and relevant international standards.
• Review concept, schematic, detailed design, and construction documentation phases, identifying discrepancies, missing information, coordination issues, or design conflicts.
• Facilitate and manage architectural design coordination with Structural, MEP, Landscape, Interior Design, and other project teams.
• Ensure the proper integration of all building systems by reviewing interdisciplinary drawings.
• Actively participate in design coordination meetings and technical workshops to resolve issues.
• Proactively identify and resolve design clashes and coordination challenges.
• Review shop drawings, material submissions, and consultant proposals, providing expert technical comments and recommendations.
• Uphold high standards for drafting quality and documentation throughout the project lifecycle.
• Monitor adherence to project specifications and the overall design intent.
• Provide guidance and technical mentorship to junior architects as a senior architectural representative.
• Coordinate effectively with clients, consultants, contractors, and other project stakeholders.
• Support project managers in achieving project objectives and timely delivery of architectural deliverables.

Qualifications and Requirements

• Bachelor's Degree in Architecture.
• A minimum of 5-10 years of relevant professional experience in architecture.
• Proven experience in the design and review of commercial buildings.
• Demonstrated experience with residential projects and developments.
• Significant experience in real estate developments.
• Experience with mixed-use projects.
• Experience with high-rise buildings is preferred.
• Strong capabilities in architectural design review.
• Proficiency in design coordination across multiple disciplines.
• Expertise in construction documentation.
• Experience in reviewing technical submittals.
• Skilled in shop drawing review.
• A solid understanding of design quality management principles.
• Proficiency in Revit.
• Proficiency in AutoCAD.
• Experience with 3ds Max.
• Familiarity with Adobe Creative Suite.
• Proficiency in Microsoft Office Suite.
• Demonstrated leadership skills.
• Strong stakeholder management abilities.
• Experience working with international consultants and multidisciplinary teams is preferred.
• Experience in the Gulf/Middle East region is considered an added advantage.

Required Skills

• Architectural Design
• Design Review
• Multidisciplinary Coordination
• Construction Documentation
• Technical Submittals
• Shop Drawing Review
• Design Quality Management
• Revit
• AutoCAD
• 3ds Max
• Adobe Creative Suite
• Microsoft Office
• Leadership
• Stakeholder Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a dynamic design team environment.

About the Role

Trendyol Group is seeking a motivated Influencer Marketing Intern to join the Trendyol Growth team in Riyadh, Saudi Arabia. This internship provides an opportunity to engage with e-commerce growth strategies and collaborate with Product, Category, and Operations teams. The Trendyol Growth team focuses on aligning pricing, discount, and marketing strategies to drive sustainable growth, emphasizing a learning culture and a data-driven approach.

As an Influencer Marketing Intern, you will connect brand strategy with the Saudi creator ecosystem. Your responsibilities will include sourcing talent on Snapchat and Instagram, managing product seeding, and tracking regional social trends. This role is suitable for a recent graduate interested in social media and data-driven partnerships.

Key Responsibilities

• Integrate into Trendyol's company culture, values, and fast-paced work environment.
• Support the identification, research, and outreach to local content creators and influencers on Snapchat and Instagram who align with the brand's identity.
• Assist in the execution of influencer campaigns, including managing communications, dispatching product seeding kits, and ensuring timely delivery of campaign components.
• Monitor social media activity, tracking influencer stories, posts, and mentions daily to ensure adherence to brand guidelines.
• Stay informed about the local Saudi social media landscape, identifying emerging creators, viral trends, and new platform features to propose campaign ideas.
• Contribute to data gathering and the generation of weekly reports tracking influencer campaign performance, engagement rates, and reach, using Microsoft Excel and analytics tools.

Qualifications and Requirements

• Must be available to work full-time.
• Recent graduate with a degree in Business, Marketing, PR, Communications, Management, or a closely related field.
• Advanced proficiency in both English and Arabic languages.
• Strong analytical and data-driven mindset.
• Skilled in Microsoft Excel with familiarity in basic data analytics concepts, such as forecasting and dashboard creation.
• Highly active on social media platforms with a deep understanding of Snapchat and Instagram features, formats, and the local Saudi creator ecosystem.
• Demonstrate strong teamwork capabilities, high learning agility, a results-oriented approach, and robust data literacy.
• Exhibit proactivity, self-motivation, and the ability to translate ideas into actionable steps.

Required Skills

• Microsoft Excel
• Data Analytics
• Social Media Marketing
• Snapchat
• Instagram

Work Environment and Details

This is a full-time internship position based in Riyadh, Saudi Arabia. The role is exclusively open to Saudi nationals due to national hiring requirements. Trendyol Group offers a hybrid working model with flexibility, including potential work-from-abroad opportunities and a summer working model. You will experience a culture that values every voice and offers responsibility from day one. The team is diverse and international, fostering a startup spirit with opportunities for growth through hands-on experience, expert guidance, and global mentoring. Meaningful connections are fostered through team rituals, events, and social activities.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to enter the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns with efficiency and courtesy.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received promptly and accurately.
• Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs, ensuring their satisfaction.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed to assist guests.
• Follow all company policies and procedures diligently.
• Report accidents, injuries, and unsafe work conditions to the manager immediately.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets by adhering to security protocols.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their needs are met with respect and care.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards to maintain high service levels.
• Stand, sit, or walk for an extended period of time as required by the role.
• Enter and locate information using computers and/or POS systems accurately.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional communication skills, both verbal and written.

Work Environment and Additional Information

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. The role is not remote. The Job Number for this position is 26071723. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated. The mission of W Hotels is to encourage curiosity and expand horizons, offering a place to experience life and reinvent the norms of luxury. The service culture emphasizes that anything can be done at any time, turning guest passions into reality.

About the Role

A major destination developer in Saudi Arabia is seeking experienced Saudi National residential development leaders to support the significant growth of its large-scale residential portfolio. This is a client-side development role offering real influence over product strategy, positioning, feasibility, and overall development direction. The portfolio encompasses a diverse range of residential typologies, including villas, townhouses, apartments, and expansive residential communities, all integral to one of the Kingdom's most ambitious long-term development programs.

This position is focused on the early and mid-development stages of projects. The successful candidate will play a crucial role in shaping projects from the initial development brief, through feasibility studies, product definition, design management, obtaining approvals, defining procurement strategies, and ensuring delivery readiness. This is not a pure project management, design, or construction delivery role; it demands a true developer's mindset, characterized by commercial awareness, the ability to challenge assumptions, and a balanced approach to market demand, product strategy, design quality, cost, program, governance, and long-term value creation.

Key Responsibilities

• Lead residential development projects from the feasibility stage through to delivery readiness.
• Shape product strategy, define unit mix, determine phasing, and develop comprehensive project briefs.
• Drive feasibility studies, business planning, and commercial optimization initiatives.
• Manage the design development process, coordinate with consultants, secure approvals, and define procurement strategies.
• Represent the business effectively in senior stakeholder discussions.
• Balance market positioning, design quality, cost considerations, program timelines, and overall profitability.
• Support the enhancement of development processes across the entire portfolio.
• Ensure all projects are commercially sound and adequately prepared for successful delivery.

Qualifications and Requirements

• Extensive client-side residential development experience is essential.
• Demonstrated experience across various residential typologies, including villas, townhouses, apartments, mixed residential communities, or large-scale residential masterplans.
• Proven capability in conducting feasibility studies, defining product strategies, managing design processes, making sound commercial decisions, and coordinating with diverse stakeholders.
• A genuine development management background is required, rather than experience solely in project management, design, consultancy, contracting, or PMC roles.
• Ability to navigate complex approval processes, governance structures, and multidisciplinary stakeholder environments.
• Strong commercial awareness and the capacity to challenge assumptions related to product, cost, program, and design.
• A relevant degree is required; qualifications in real estate or commercial fields will be considered an advantage.
• Saudi National candidates are strongly encouraged to apply.

Required Skills

• Residential Development
• Product Strategy
• Unit Mix
• Phasing
• Development Briefs
• Feasibility Studies
• Business Planning
• Commercial Optimisation
• Design Development
• Consultant Coordination
• Approvals Management
• Procurement Strategy
• Stakeholder Discussions
• Market Positioning
• Design Quality
• Cost Management
• Programme Management
• Profitability Analysis
• Development Processes Improvement
• Commercial Acumen
• Challenging Assumptions
• Understanding Market Demand
• Long-term Value Creation
• Governance Principles
• Client-side Residential Development Expertise
• Experience with Villas, Townhouses, Apartments, Mixed Residential Communities, and Large-scale Residential Masterplans
• Commercial Decision Making
• Navigating Multidisciplinary Stakeholder Environments
• Real Estate Knowledge
• Commercial Qualifications

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role offers the opportunity for a residential development professional to transition into a high-profile client-side environment and contribute to shaping communities at their formative stages, rather than merely managing pre-determined decisions. The role requires a strong developer mindset, commercial acumen, and the ability to drive progress through complex internal and external interfaces in a fast-moving environment.

Application Information

To express interest, please contact Matthew Donovan at M@***************************. For interviews conducted in Arabic, please contact Nouf Alotaibi at N@************************* at MRG Global for a confidential discussion.

About the Role

W Hotels, part of Marriott International, is seeking a Maintenance professional to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District and focuses on ensuring the seamless operation and guest satisfaction within the hotel. The role is integral to maintaining hotel facilities to provide a safe, comfortable, and aesthetically pleasing environment for guests and staff.

Key Responsibilities

• Respond to and resolve guest repair requests promptly and efficiently.
• Communicate effectively with guests to address and resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to ensure proper functionality.
• Safely carry equipment, such as tools and radios, as needed.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain accurate maintenance inventory records and requisition necessary parts and supplies.
• Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, minor drywall and wood trim repair, and light bulb and A/C filter replacement.
• Ensure thorough cleanup of painting or repair areas.
• Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (lamps, cosmetic items, extension cords, vacuum cleaners, internet devices), and replace electrical switches and outlets.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before commencing any maintenance work.
• Perform repairs on interior and exterior landscaping, including external landscaping sprinklers.
• Input air handler schedules and make temperature adjustments using basic computer skills.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier items with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Some experience in general maintenance.
• Experience in exterior and interior surface preparation and painting.
• A driver's license is required.
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience is required.

Required Skills

• Air Conditioning and Refrigeration
• Electrical
• Mechanical
• Plumbing
• Pneumatic/Electronic Systems and Controls
• Carpentry and Finish Skills
• Kitchen Equipment knowledge
• Vehicle maintenance basics
• Energy Conservation principles
• General Building Maintenance
• Painting
• Drywall Repair
• Wood Trim Repair
• Landscaping
• Sprinkler Systems
• Basic Computer Skills
• Communication Skills
• Problem-Solving Abilities
• Teamwork

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia. The role is based on-site and is not remote. Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated.

About the Role

W Hotels is seeking a Telephone Operator to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their needs are addressed efficiently and professionally.

W Hotels is committed to embracing new experiences and delivering exceptional service. Our approach focuses on providing "Whatever/Whenever" service with passion. We encourage individuals with a unique vision and innovative spirit to join our team and develop their potential.

Key Responsibilities

• Handle, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station effectively.
• Process guest requests, including wake-up calls, call screening, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Inform guests of any messages received.
• Monitor busy or unanswered lines, provide updates to callers on hold, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as required.
• Assist guests with internet access instructions and transfer those with internet issues to the provider's customer support.
• Regularly test communications equipment to ensure proper functionality.
• Respond to special requests from guests with specific needs.
• Contact the appropriate individual or department to resolve guest calls, requests, or problems.
• Follow up with guests to confirm satisfaction with resolved requests or problems.
• Dispatch bell staff or valet staff when necessary.
• Adhere to all company policies and procedures.
• Report accidents, injuries, and unsafe working conditions to management.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate clearly and professionally with others and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships and support team goals.
• Comply with quality assurance expectations and standards.
• Perform duties that require standing, sitting, or walking for extended periods.
• Enter and retrieve information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No specific work experience is required for this role.
• No supervisory experience is necessary.
• No specific licenses or certifications are required.

Required Skills

• Strong communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing the unique backgrounds of all associates and providing access to opportunity.