Jobs in Riyadh

More than 3180 Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Fire & Safety Officer

Fire & Safety Officer

📣 Job AdNew

Almarai

Full-time

About the Role

Almarai Company, a leading food and beverage manufacturer and the world's largest vertically integrated dairy company, is seeking a Fire & Safety Officer to join its team in Riyadh, Saudi Arabia. This role is essential for ensuring the safety of all personnel, contractors, and visitors across Almarai's Riyadh site locations and accommodations. The Fire & Safety Officer will identify and report unsafe conditions or practices, ensuring prompt corrective actions are taken to minimize risks.

Founded in 1977 and headquartered in Riyadh, Almarai is a market leader across the GCC, Egypt, and Jordan. The company employs over 43,000 individuals and offers a diverse range of products under more than 20 trusted brands.

Key Responsibilities

  • Oversee the safety of all divisional personnel, contractors, and visitors at all Riyadh site locations and accommodations.
  • Report any unsafe or defective equipment, practice, act, or omission to functional management.
  • Ensure that immediate corrective action is taken to eliminate or minimize the risk of loss.

Qualifications and Requirements

  • Diploma or Bachelor's degree in a relevant field.
  • A minimum of 5 years of previous experience in fire management is essential.
  • 3 years of experience in a multi-cultural workforce organization, handling fire detection and suppression equipment.
  • Previous experience as a trained fire-fighter with either a civil Fire Brigade or a large multinational company fire team.

Required Skills

  • Proficiency in managing Fire Detection Systems and Sprinkler Systems.
  • Experience with fire detection and suppression equipment.
  • Strong fire management capabilities.
  • Excellent English communication skills, both written and spoken.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Almarai offers a competitive package, including generous leave, medical coverage, a discretionary bonus, and opportunities for training and development.

breifcase5-10 years

locationRiyadh

14 minutes ago
Senior Structural Bridge/Tunnel Engineer - 100% (m/f)

Senior Structural Bridge/Tunnel Engineer - 100% (m/f)

📣 Job AdNew

ARX | Smart Minds

Full-time

About the Role

ARX, a global network of specialists in engineering, design, and architecture, is expanding its presence in the Middle East with new offices in the UAE and KSA. For our Riyadh office, we are seeking a highly experienced Senior Structural Bridge/Tunnel Engineer (m/f) to provide technical leadership and expertise across major infrastructure programs. This role is crucial for ensuring the governance, compliance, and quality standards of structural elements within a PMC/consultancy environment. The ideal candidate will be a senior professional with a strong track record in bridge and tunnel engineering, encompassing design review, construction oversight, and coordination. ARX fosters a collaborative environment for innovators and experts, offering opportunities for talent development and career advancement on cutting-edge projects.

Key Responsibilities

  • Provide technical leadership for the structural (bridge/tunnel) scope across the program, ensuring governance, compliance, and quality standards are maintained.
  • Review and endorse structural design deliverables, including drawings, calculations, specifications, Bills of Quantities (BoQs), method statements, and Inspection and Test Plans (ITPs).
  • Oversee the delivery of key structural elements such as bridge structures (precast, cast-in-situ, segmental, steel, composite), tunnel structures (cut-and-cover, bored tunnels, retaining systems, shafts), and foundations (piles, pile caps, deep foundations, ground improvement).
  • Manage and provide technical guidance on temporary works and construction staging.
  • Ensure the seamless integration of structural interfaces with roads, utilities, rail, and other infrastructure.
  • Lead the resolution of technical issues, including Requests for Information (RFIs), Non-Conformance Reports (NCRs), site constraints, design gaps, and constructability challenges.
  • Support construction supervision, inspections, and coordination with contractors and stakeholders to ensure adherence to project requirements.
  • Monitor progress and ensure works are delivered in accordance with approved drawings, specifications, and safety requirements.
  • Support testing, inspections, and handover activities to ensure structural integrity and operational readiness.
  • Coordinate with authorities and stakeholders to secure necessary approvals and maintain continuity of project delivery.

Qualifications and Requirements

  • Bachelor's degree in Civil/Structural Engineering; a Master's degree is preferred.
  • A minimum of 15 years of relevant experience in major bridge and tunnel projects.
  • Strong knowledge of structural analysis, bridge and tunnel design principles, and construction methodologies.
  • Proven experience in design review, construction supervision, and project delivery within PMC/consultancy environments.
  • Familiarity with international and Saudi design standards, as well as relevant authority requirements.
  • Strong coordination, communication, and reporting skills, with the ability to lead technical discussions effectively.
  • Experience working with PMC, consultant, or client-side teams is preferred.
  • Proficiency in English is required; Arabic language skills are considered an advantage.

Required Skills

  • Structural analysis
  • Bridge and tunnel design
  • Construction methodologies
  • Design review
  • Construction supervision
  • Project delivery
  • Coordination
  • Communication
  • Reporting
  • Technical leadership

Work Environment

This is a full-time, permanent position based in Riyadh, Saudi Arabia. The role is within the Engineering / Design Engineering sector, focusing on Construction / Civil Engineering. The position does not involve managing other people.

breifcase+10 years

locationRiyadh

20 minutes ago
Product Line Manager, Circuit Breakers | alfanar Electric

Product Line Manager, Circuit Breakers | alfanar Electric

📣 Job AdNew

Alfanar

Full-time

About the Product Line Manager Role

Alfanar Electric is seeking an experienced Product Line Manager for Circuit Breakers to join its team in Riyadh, Saudi Arabia. This role is central to implementing business strategies for effective product line management, fostering cross-unit collaboration for market development, and enhancing customer satisfaction. The successful candidate will analyze market trends, identify disruptions, and understand the competitive landscape to guide strategic direction and establish competitive advantages for Alfanar products.

Key Responsibilities

  • Implement business strategies to effectively manage product lines and achieve business objectives.
  • Collaborate across alfanar units to promote offerings and achieve synergy for strategic market development.
  • Enhance customer satisfaction through proactive engagement and understanding of their needs.
  • Analyze market trends, disruptions, and competitive activities to provide strategic direction.
  • Foster innovation and explore new markets to establish and maintain competitive advantages.
  • Capture customer needs and define new offer scope and specifications aligned with market requirements and company strategy.
  • Participate in customer seminars, meetings, workshops, and events to promote product offerings.
  • Scope and prioritize activities based on their business and customer impact.
  • Establish and grow relationships with strategic partners to expand market reach and influence.
  • Participate in market research, validation, and analysis to identify new market opportunities for existing and new product lines.
  • Conduct regular competitive analysis of technical and commercial offers to identify needs for enhancement and maintain competitiveness.
  • Monitor market price trends and adjust strategies accordingly.
  • Identify emerging market trends, disruptions, and opportunities, driving initiatives to capitalize on them.
  • Manage product pricing positioning across all go-to-markets and geographies to capture offer value and ensure competitiveness.
  • Work closely with cross-functional teams to ensure quick time-to-market and optimal resource utilization for product delivery.
  • Lead product optimization and standardization efforts in collaboration with R&D and design teams to improve process performance and increase productivity.
  • Drive product launches, coordinating with public relations, executives, and other product management team members.
  • Participate in the proposal response process, ensuring offer forecast and plan accuracy for optimal inventory levels and competitive lead times.
  • Focus on excess and obsolete (E&O) trends, providing strategic actions to maintain optimal inventory levels.
  • Act as a product evangelist to build awareness and understanding of alfanar's product portfolio.
  • Recruit, recognize, and cultivate high-performing individuals, developing a robust second line of management.
  • Identify low performers and guide them towards improvement or make necessary personnel decisions.
  • Treat all subordinates equally without discrimination.
  • Assess subordinates based on performance that leads to planned results.
  • Ensure the availability of a delegation of authority matrix, providing sufficient delegations as per company policy.
  • Take full responsibility for operations, deliverables, and adherence to general company guidelines.
  • Anticipate potential problems and implement proactive steps to prevent them.
  • Make necessary and proper timely decisions to ensure operational efficiency.
  • Deliver required results in a timely manner with the specified quality and cost.
  • Make a tangible difference in the area of operation and exceed business expectations.
  • Transform corporate goals into actionable business plans.
  • Plan, follow up, and execute business plans, including annual and development plans.
  • Monitor plan performance and initiate actions to strengthen results or implement corrective measures.
  • Provide periodic work progress reports to stakeholders.
  • Monitor and control budgets and expenses to achieve optimum cost efficiency.
  • Develop the organizational structure to meet current requirements and future development plans.
  • Ensure the availability and deployment of job descriptions for all job roles.
  • Develop, coordinate, and document well-defined written systems, policies, and procedures.
  • Seek and implement automation opportunities within business processes.
  • Navigate and utilize IT solutions relevant to the job and business operations.
  • Promote the adoption and full utilization of automated systems.
  • Uphold alfanar's commitment to quality as a prime competitive advantage.
  • Adapt to new and alternative techniques, technologies, management structures, and business models.
  • Ensure a safe, secure, and legal work environment in accordance with standard regulations.

Qualifications and Requirements

  • Bachelor's Degree in Electrical Engineering or Business Management.
  • Over 10 years of experience in a relevant field.
  • 15+ years of total work experience.

Required Skills

  • Product Development and Design
  • Product Evaluation
  • Product Forecasting
  • Product Knowledge
  • Product Launches
  • Product Liability
  • Product Positioning
  • Product Pricing
  • Product Profitability Analysis
  • Product Troubleshooting
  • Market Exploration
  • Customer Needs Analysis
  • Market Research
  • Competitive Analysis
  • Product Lifecycle Management
  • Business Strategy Implementation
  • Collaboration
  • Customer Satisfaction Enhancement
  • Innovation Management
  • Business Planning
  • Performance Monitoring
  • Budget Control
  • Organizational Development
  • Business Process Improvement
  • Automation
  • Quality Management
  • Adaptability
  • Health, Safety, and Environment (HSE) Management
  • Leadership
  • Recruitment
  • Performance Management
  • Delegation of Authority
  • Problem Anticipation
  • Decision Making
  • Time Management
  • Cost Control

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires close collaboration with various alfanar units and cross-functional teams.

breifcase+10 years

locationRiyadh

21 minutes ago
Solutions Manager

Solutions Manager

📣 Job AdNew

IGA Talent Solutions

Full-time

About the Role

IGA Talent Solutions is partnering with a global investment group to recruit for their expanding Insurance Solutions team in Riyadh, Saudi Arabia. This role offers an actuarial professional the opportunity to transition into a commercial, buy-side position focused on capital optimization, investment structuring, and providing institutional investor solutions across emerging markets. The position allows for the application of actuarial expertise to investment strategy, portfolio construction, and insurance capital solutions within a leading emerging markets investment platform, with direct exposure to investors, deal structuring, and global markets.

Key Responsibilities

  • Assume responsibility for risk-based capital and regulatory capital modeling for insurance-backed investment strategies.
  • Provide support for asset-liability management (ALM) analysis, including duration matching, liquidity considerations, and balance-sheet optimization.
  • Collaborate with investment, structuring, and risk teams to evaluate capital efficiency and portfolio suitability for insurer and reinsurer investors.
  • Contribute to investor engagement and marketing discussions with insurance-sector Limited Partners (LPs) as a technical subject-matter expert on capital and regulatory matters.
  • Assist in the development of innovative insurance-focused investment structures across private credit and broader alternative investment strategies.
  • Play a role in stress testing, scenario analysis, and portfolio oversight, influencing investment decisions from a capital and solvency perspective.

Qualifications and Requirements

  • Qualified or near-qualified actuary (*, IFoA, SOA, or equivalent).
  • Experience within the insurance, reinsurance, actuarial consulting, or insurance-focused asset management sectors.
  • A strong interest in applying actuarial expertise within a commercial and investment-led environment.
  • Excellent communication skills, with the ability to explain complex technical concepts to both investors and non-actuarial stakeholders.

Required Skills

  • Risk-based capital modeling
  • Regulatory capital modeling
  • Asset-liability management (ALM) analysis
  • Balance-sheet optimization
  • Capital efficiency assessment
  • Portfolio suitability assessment
  • Investor engagement
  • Technical subject-matter expertise
  • Insurance-focused investment structures
  • Stress testing and scenario analysis
  • Portfolio oversight
  • Solvency assessment
  • Economic capital modeling
  • Insurance asset-liability management principles
  • Strong quantitative and analytical skills
  • Proficiency in Excel
  • Experience with Python, R, or VBA is desirable

Work Environment and Details

This is a full-time role based in Riyadh, Saudi Arabia. The position provides a buy-side actuarial opportunity with direct exposure to investment strategy and portfolio construction, moving beyond traditional pricing and reserving work into a more commercial, strategic capacity. The role offers exposure to global emerging markets and complex investment structures within a highly entrepreneurial environment, with close interaction with front-office investment professionals, institutional investors, and senior leadership. The platform combines technical excellence with international growth and long-term strategic ambition. The required experience for this role is 2-5 years.

breifcase2-5 years

locationRiyadh

21 minutes ago
Cybersecurity & GRC

Cybersecurity & GRC

📣 Job AdNew

ECOVIS Saudi Arabia (ECOVIS AL SABTI)

Full-time

About the Role

ECOVIS Al Sabti, a member firm of the global ECOVIS International network, is seeking a Cybersecurity & GRC professional to join its team in Riyadh, Saudi Arabia. As part of an international consulting organization with a presence in over 95 countries, ECOVIS Al Sabti provides services including audit, assurance, financial advisory, enterprise risk management, and cybersecurity. The firm focuses on delivering tailored solutions by combining global expertise with local market insight. This role is integral to assisting clients in navigating the complexities of cybersecurity and governance, risk, and compliance.

This full-time position within the Riyadh Region offers an opportunity to contribute to the security posture of various clients. The role involves developing and implementing cybersecurity strategies, ensuring compliance with regulations and standards, and managing risks.

Key Responsibilities

  • Develop and maintain Cybersecurity policies, frameworks, and controls, aligning with local regulations such as NCA standards and the SAMA framework, and industry best practices including ISO 27001, NIST, and SOC 2.
  • Conduct risk assessments, gap analyses, and audits to identify vulnerabilities and ensure adherence to regulatory requirements.
  • Provide expert support to clients in managing cybersecurity risks, including third-party risk, project-specific risks, and vendor assessments.
  • Monitor and report on the effectiveness of security controls, key performance indicators (KPIs), and compliance posture through regular reviews.
  • Assist in driving security awareness initiatives, conducting tabletop exercises, and promoting continuous improvement in clients' cybersecurity programs.
  • Administer and monitor SIEM platforms to enhance log ingestion, refine correlation rules, and improve real-time threat detection for Security Operations Center (SOC) functions.

Qualifications and Requirements

  • A Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field.
  • A solid understanding of IT and Cybersecurity infrastructure systems.
  • A minimum of 2 to 5 years of relevant professional experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Demonstrated ability to work effectively in a team and adapt to a fast-paced work culture.

Required Skills and Competencies

  • Cybersecurity policy development and implementation
  • Frameworks and controls management (NCA, SAMA, ISO 27001, NIST, SOC 2)
  • Risk assessment, gap analysis, and auditing
  • Vulnerability identification and management
  • Regulatory compliance assurance
  • Cybersecurity risk management
  • Third-party risk management and vendor assessments
  • Security control monitoring and KPI reporting
  • Compliance posture monitoring
  • Security awareness training and tabletop exercises
  • Continuous improvement methodologies for security programs
  • SIEM platform administration and monitoring
  • Log ingestion and correlation rule development
  • Real-time threat detection
  • SOC operations support
  • IT and Cybersecurity infrastructure systems knowledge
  • Proficiency in Microsoft Office
  • Teamwork and collaboration
  • Adaptability to dynamic work environments

Additional Information

Certifications such as CISA, CISM, or CISSP are preferred. The role is based in Riyadh, Saudi Arabia, and is a full-time position. The required experience is between 2-5 years.

breifcase2-5 years

locationRiyadh

22 minutes ago
Senior Mechanical Engineer

Senior Mechanical Engineer

📣 Job AdNew

Shade Corporation

Full-time

About the Role

Shade Corporation is seeking a Senior Mechanical Engineer to join our team for a significant project in Riyadh, Saudi Arabia. This project-based role reports directly to the Head of the Mechanical Department and is integral to the successful execution of our engineering and construction initiatives in the region. The ideal candidate will possess a strong technical foundation and a demonstrated history in designing mechanical systems, developing drawings, and managing submittals.

Key Responsibilities

The Senior Mechanical Engineer will be responsible for a range of critical tasks, including:

  • Leading and contributing to the design and development of HVAC systems.
  • Overseeing and managing the design and implementation of firefighting systems.
  • Ensuring the effective design and integration of plumbing systems.
  • Contributing to infrastructure works related to mechanical systems.
  • Preparing and reviewing mechanical designs to ensure compliance with project specifications and industry standards.
  • Developing and approving shop drawings for mechanical installations.
  • Managing and reviewing technical submittals from vendors and subcontractors.

Qualifications and Requirements

To be considered for this role, candidates must meet the following criteria:

  • A Bachelor's degree in Mechanical Engineering is mandatory.
  • A minimum of 12 to 16 years of relevant professional experience is required.
  • Extensive knowledge of HVAC, firefighting, and plumbing systems is essential.
  • Strong understanding and experience with infrastructure works are necessary.
  • Proficiency in preparing and reviewing mechanical designs, shop drawings, and technical submittals is a key requirement.
  • Mandatory experience working with EPC (Engineering, Procurement, and Construction) or contracting companies; consultancy experience will not be considered.
  • Previous working experience within the Kingdom of Saudi Arabia is a prerequisite.
  • Fluency in Arabic is mandatory for this role.
  • Candidates must be available to join immediately or within one month.

Required Skills

Successful candidates will demonstrate expertise in the following areas:

  • HVAC systems design and implementation.
  • Firefighting systems engineering.
  • Plumbing systems design and application.
  • Infrastructure works.
  • Mechanical design.
  • Preparation and review of drawings.
  • Management and review of submittals.
  • Experience within EPC and contracting environments.

Work Environment and Logistics

This is a full-time, project-based position located in Riyadh, Saudi Arabia. The role requires immediate availability or a notice period of up to one month. Candidates will report directly to the Head of the Mechanical Department.

Only shortlisted candidates who meet all specified criteria will be contacted. Applications must be submitted through the official job posting; direct messages will not be considered.

breifcase+10 years

locationRiyadh

22 minutes ago
Business Intelligence Manager

Business Intelligence Manager

📣 Job AdNew

Gathern

Full-time

About the Role

Gathern is seeking a Business Intelligence Manager to lead the company's business intelligence initiatives. This role is responsible for developing and executing the enterprise-wide BI strategy, ensuring data accuracy, and driving insight-driven decision-making to support strategic and operational objectives. The Business Intelligence Manager will play a key part in transforming how Gathern leverages data for growth and efficiency.

This is a full-time opportunity to shape business intelligence within the company. The role involves establishing robust reporting frameworks, analytics governance, and standardized dashboards, fostering a culture of data-informed strategy and operations.

Key Responsibilities

  • Develop and execute the enterprise business intelligence strategy, ensuring alignment with organizational goals.
  • Establish standardized reporting frameworks, define key performance indicators (KPIs), and implement robust governance policies.
  • Oversee the design, development, and continuous optimization of dashboards and reporting solutions to meet business needs.
  • Ensure the accuracy, consistency, and integrity of data across all reporting platforms and business intelligence tools.
  • Lead business intelligence transformation and automation initiatives to enhance efficiency and scalability.
  • Collaborate with executive leadership to define and prioritize analytical needs and strategic questions.
  • Monitor the performance of analytics solutions and continuously improve reporting efficiency and effectiveness.
  • Oversee data visualization standards and ensure an optimal user experience within dashboards.
  • Manage vendor relationships related to business intelligence platforms and tools.
  • Lead, mentor, and develop the business intelligence team, fostering their professional growth and capabilities.
  • Ensure compliance with data governance policies and relevant regulatory standards.
  • Present executive-level insights, performance summaries, and strategic recommendations to senior management.

Qualifications and Experience

  • A Bachelor's degree in Information Systems, Business Analytics, Computer Science, or a related field.
  • A minimum of 8 years of progressive experience in business intelligence or analytics roles.
  • At least 3 to 5 years of experience in a leadership or management capacity within a BI or analytics function.
  • Proven experience in developing enterprise-level reporting frameworks.
  • Demonstrated experience managing cross-functional analytics initiatives from conception to completion.
  • Experience in implementing dashboard standardization and KPI governance across an organization.
  • A strong track record of presenting analytical insights and performance data to executive leadership.

Required Skills

  • Expertise in Business Intelligence Strategy Development and execution.
  • Proficiency in KPI Framework Design and Governance.
  • Advanced skills in Data Visualization Standards and Optimization.
  • Strong command of Advanced SQL and Data Modeling techniques.
  • Solid understanding of Data Warehousing Concepts.
  • Experience in Analytics Performance Management.
  • Skilled in Reporting Automation and Process Optimization.
  • Demonstrated Strategic Vision and Agility.
  • Proven ability in Scalable Execution.
  • Commitment to Governance and Ethical Conduct.
  • Exceptional Stakeholder Management capabilities.
  • Strong People Leadership and Capability Building skills.
  • A Customer Centricity approach.
  • Proficiency in Innovative Thinking and Digital Fluency.
  • A Growth Mindset.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role offers the opportunity to contribute to a dynamic company environment.

breifcase+10 years

locationRiyadh

22 minutes ago
Sales Representative Specialist

Sales Representative Specialist

📣 Job AdNew

Qureos

Full-time

About the Role

Qureos is seeking a Sales Representative Specialist to join its team in Riyadh, Saudi Arabia. This full-time position is suitable for individuals with 0-1 years of experience looking to develop a career in sales within the landscaping, horticulture, or construction sectors. The role involves expanding the client base and driving sales growth by understanding client needs and presenting comprehensive solutions.

Key Responsibilities

  • Develop and maintain a comprehensive database of customers, including construction projects, construction companies, landscaping companies, and nurseries.
  • Create and execute annual, monthly, weekly, and daily sales plans to achieve targets.
  • Prepare and submit detailed sales reports on an annual, monthly, weekly, and daily basis.
  • Maintain a daily visit report to track client interactions and progress.
  • Consistently achieve and exceed set sales targets.
  • Proactively identify and pursue new business opportunities to generate leads and expand the client base.
  • Cultivate and maintain strong, long-lasting relationships with prospective and existing clients.
  • Thoroughly understand client requirements to effectively present and recommend end-to-end solutions, covering design concept, on-ground implementation, and maintenance services.
  • Prepare and deliver sales presentations, proposals, and quotations tailored to specific client needs.
  • Negotiate contracts and close sales agreements to meet and surpass monthly and quarterly sales targets.
  • Collaborate with design, project, and maintenance teams to ensure a seamless client experience and successful project delivery.
  • Stay informed about current market trends, competitor activities, and industry developments to identify emerging opportunities.

Qualifications and Requirements

  • Proven experience as a Sales Representative or in a similar sales role, with a preference for experience within the landscaping, horticulture, or construction industry.
  • Demonstrated ability to meet or exceed sales targets.
  • Self-motivated and results-oriented, with the capacity to work independently.
  • Proficiency in using CRM software and the Microsoft Office Suite.
  • A degree in Business Administration, Marketing, or a related field is desirable.
  • Knowledge of landscaping, softscape, hardscape, or irrigation systems would be considered an advantage.
  • Fluency in both English and Arabic is highly preferred.

Required Skills

  • Sales Representation
  • Communication
  • Negotiation
  • Interpersonal Skills
  • CRM Software Proficiency
  • Microsoft Office Suite Proficiency
  • Landscaping Knowledge
  • Horticulture Knowledge
  • Construction Industry Knowledge
  • Softscape Expertise
  • Hardscape Expertise
  • Irrigation Systems Knowledge

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience. The company is Qureos.

breifcase0-1 years

locationRiyadh

22 minutes ago
Full Stack Developer

Full Stack Developer

📣 Job AdNew

Emdad By Elm

Full-time

About the Full Stack Developer Role

Emdad By Elm is seeking a skilled Full Stack Developer to join their team in Riyadh, Saudi Arabia. This full-time position involves developing, maintaining, and integrating Java Portlets and Spring Boot applications within enterprise portal environments. The role is crucial for supporting secure, scalable, and high-performing digital services, requiring close collaboration with development, integration, and infrastructure teams.

Role Responsibilities

The ideal candidate will be responsible for end-to-end development, focusing on Java Portlet development (JSR 286/362), portal platform customization, and seamless integration with systems like IBM DataPower, IBM Db2, and Couchbase. This role offers an opportunity to contribute to significant enterprise application development within a dynamic team.

  • Assist in building and maintaining Java Portlets and Spring Boot applications.
  • Collaborate with senior engineers to solve complex development tasks.
  • Develop and deploy portlets that strictly adhere to JSR specifications and established portal standards.
  • Ensure optimal portlet performance, robust security, and seamless integration with the overall portal theme and layout.
  • Integrate portlets with IBM DataPower-secured APIs, IBM Db2, Couchbase, and other essential data sources.
  • Work closely with Integration teams to configure and troubleshoot DataPower policies and service mediation.
  • Design and implement DataPower policies to effectively secure and mediate traffic between portlets and backend services.
  • Write clean, maintainable, and well-documented code following best practices.
  • Actively participate in team meetings, code reviews, and technical discussions.
  • Stay current with Java/Spring and backend development best practices and emerging technologies.

Required Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or a closely related field.
  • 6-8 years of hands-on experience in Java development, enterprise portal technologies, Portlet development (JSR 286/362), Spring Boot, IBM DataPower integration, and enterprise application development.
  • Solid understanding of Java (Java 8 or higher).
  • Expertise in Java Portlet Specification (JSR 286 or JSR 362) and a strong understanding of the Portlet Lifecycle phases (Action, Render, Event, Resource).
  • Proficiency in HTML, CSS, and JavaScript is crucial for markup within portlets.
  • Familiarity with JavaServer Pages (JSP) or other view technologies used in portlet rendering.
  • Basic knowledge of the Spring Boot framework or other MVC frameworks, such as Spring MVC Portlet.
  • Familiarity with RESTful API development for portlet-to-backend communication.
  • Strong grasp of Object-Oriented Programming (OOP) principles.
  • Familiarity with build automation tools like Maven or Gradle.
  • Basic understanding of JSON, XML, and data interchange formats, with a specific emphasis on *********
  • Proficiency in IBM DataPower Gateway, including service mediation, security (OAuth/SAML/LDAP), and protocol transformation (XML to JSON).
  • Direct experience with a commercial portal platform such as Liferay DXP, IBM/HCL WebSphere Portal, or Oracle WebCenter is highly preferred.
  • Understanding of Inter-Portlet Communication (IPC) via Public Render Parameters or Events.
  • Experience configuring Multi-Protocol Gateways (MPGW) and Web Service Proxies (WSP) within DataPower.
  • Basic knowledge of SQL and relational databases.
  • Exposure to IBM Db2, including querying, basic administration, and integration.
  • Basic familiarity with NoSQL databases, particularly Couchbase.
  • Basic experience with Git and version control platforms like GitHub or GitLab.
  • Familiarity with Integrated Development Environments (IDEs) such as IntelliJ IDEA, Eclipse, or platform-specific IDEs like Rational Application Developer.

Key Technical Skills

  • Java (Java 8+)
  • Java Portlet Specification (JSR 286/362)
  • Portlet Lifecycle (Action, Render, Event, Resource)
  • HTML, CSS, JavaScript
  • JavaServer Pages (JSP)
  • Spring Boot, Spring MVC Portlet
  • RESTful API Development
  • Object-Oriented Programming (OOP)
  • Maven, Gradle
  • JSON, XML, ********
  • IBM DataPower Gateway (Service Mediation, Security - OAuth/SAML/LDAP, Protocol Transformation)
  • Commercial Portal Platforms (Liferay DXP, IBM/HCL WebSphere Portal, Oracle WebCenter)
  • Inter-Portlet Communication (IPC)
  • Multi-Protocol Gateways (MPGW), Web Service Proxies (WSP)
  • SQL, Relational Databases
  • IBM Db2
  • NoSQL Databases (Couchbase)
  • Spring Data JPA, Spring Data Couchbase (Plus)
  • Git, GitHub, GitLab
  • IDEs (IntelliJ IDEA, Eclipse, Rational Application Developer)
  • Spring Modules (Spring Security, Spring Data, Spring MVC)
  • Unit Testing (JUnit, Mockito)
  • Containerization (Docker)
  • CI/CD Pipelines (Jenkins, GitHub Actions)
  • Microservices Concepts
  • Front-end Frameworks (Angular, *****, React Native) for SPAs

Professional Attributes

  • Willingness to learn and adapt to new technologies.
  • Strong problem-solving and analytical mindset.
  • Good written and verbal communication skills.
  • Ability to work collaboratively in a team environment.
  • Effective time management and attention to detail.

breifcase5-10 years

locationRiyadh

24 minutes ago
Fitch Learning | Financial Trainer - Professional Skills - Riyadh, KSA

Fitch Learning | Financial Trainer - Professional Skills - Riyadh, KSA

📣 Job AdNew

Fitch Ratings

Full-time

About the Role

Fitch Learning, a leader in financial services training, is seeking a Financial Trainer specializing in Professional Skills to join its team in Riyadh, Saudi Arabia. The role involves delivering learning solutions to professionals at all career stages, supporting individuals and organizations in the finance industry. This position offers the opportunity to contribute to impactful learning experiences within a global organization.

Role Context and Faculty Involvement

As an integral part of the Professional Skills faculty, you will collaborate with a global team focused on designing and delivering comprehensive training programs and academies. These programs cover essential professional skills such as leadership, communication, teamwork, and problem-solving, serving clients including banks, financial institutions, regulators, and multilateral organizations. Trainers are expected to attend the office regularly when not engaged in training commitments.

Key Responsibilities

  • Design and deliver professional skills training programs through in-house, virtual, and public courses to enhance skills within client organizations.
  • Translate complex workplace and industry contexts into practical, experiential learning experiences aligned with client objectives and Fitch Learning's quality standards.
  • Prepare and continuously improve training materials, toolkits, and assessments, incorporating evolving best practices and client feedback.
  • Support business development by acting as a subject matter expert, participating in scoping calls, tailoring proposals, and presenting program solutions to clients.
  • Serve as the primary point of contact for content, technical, and process inquiries within the professional skills product area for the region, fostering client trust and enhancing program outcomes.

Qualifications and Experience

The ideal candidate will possess over 10 years of relevant experience. Specific qualifications include:

  • Extensive experience in delivering or developing professional skills programs, such as leadership, communication, teamwork, and problem-solving, preferably within a bank or financial institution.
  • Proven presentation skills and the ability to confidently facilitate training sessions for diverse audiences, both virtually and in-person.
  • Demonstrated effectiveness as a communicator with a clear impact on learner outcomes and the ability to drive behavior change.

Required Skills

  • Leadership
  • Communication
  • Teamwork
  • Problem-solving
  • Presentation skills
  • Facilitation
  • Coaching

Work Location and Environment

This is a full-time position based in Riyadh, Saudi Arabia. Fitch Learning is committed to fostering a culture of learning and mobility, investing in employee development through dedicated training, leadership development, and mentorship programs. The company values an inclusive work environment where diverse perspectives are encouraged and contribute to collective success.

breifcase+10 years

locationRiyadh

25 minutes ago
Regional Sales Manager

Regional Sales Manager

📣 Job AdNew

Palo Alto Networks

Full-time

About the Role

Palo Alto Networks is seeking a Regional Sales Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for driving company revenue and growth through the management of complex sales cycles. The position involves connecting customers with cybersecurity solutions to address their critical challenges, contributing to a culture that values innovation, collaboration, and integrity.

This opportunity is for a results-oriented sales professional focused on developing and executing strategic territory plans to drive the adoption of the Palo Alto Networks Next Generation Security Platform, aiming to displace competing technologies and expand market share. The company provides an immersive onboarding program, FLIGHT, to equip the sales team with the necessary knowledge and tools.

Key Responsibilities

  • Drive and orchestrate complex sales cycles, collaborating with internal partners and teams to ensure optimal customer service.
  • Utilize consultative selling skills to initiate and cultivate long-standing relationships with prospective customers and executive sponsors.
  • Develop and implement strategic account plans focused on achieving enterprise-wide deployments of Palo Alto Networks solutions.
  • Gain a deep understanding of the strategic competitive landscape and customer needs to effectively position Palo Alto Networks.
  • Employ a programmatic approach to demand generation, development, and expansion within the assigned territory.
  • Leverage prospect stories to create compelling value propositions with insights tailored to specific account needs.
  • Stay current with industry news and trends, and analyze their impact on Palo Alto Networks products and services.
  • Travel as necessary within the territory and to company-wide meetings.

Qualifications and Requirements

  • Experience and knowledge of SaaS-based architectures, particularly within a networking and/or security context.
  • Proven experience cultivating mutually beneficial relationships with channel partners to implement a channel-centric go-to-market approach for customers.
  • Ability to lead all aspects of the sales cycle, including uncovering, qualifying, developing, and closing new, white-space territories and accounts.
  • A successful track record of selling complex solutions.
  • Excellent time management skills, with the ability to work with high levels of autonomy and self-direction.
  • A highly competitive nature, with the ability to ramp up quickly, adapt effectively, and a commitment to exceeding production goals.

Required Skills

  • Expertise in SaaS-based architectures.
  • Strong understanding of networking and security principles.
  • Proficiency in managing and nurturing channel partner relationships.
  • Demonstrated ability in sales cycle management and complex solution selling.
  • Exceptional time management and organizational skills.
  • Capacity for autonomy and self-direction in a sales environment.
  • A proven ability to consistently exceed production goals.

Role Details

This full-time position for a Regional Sales Manager is based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

breifcase2-5 years

locationRiyadh

25 minutes ago
Collections Officer

Collections Officer

📣 Job AdNew

NAYLA نايلة

Full-time

About the Role

NAYLA نايلة is seeking a proactive and detail-oriented Collections Officer to join its team in Riyadh, Saudi Arabia. This full-time position is designed for individuals looking to develop their career in debt recovery. The Collections Officer will manage overdue accounts, recover outstanding payments, and negotiate repayment arrangements. The successful candidate will possess strong communication and negotiation skills to ensure effective debt recovery while maintaining positive customer relationships and adhering strictly to company policies and relevant regulations.

Key Responsibilities

  • Contact customers via phone calls, emails, and in-person meetings to recover overdue payments.
  • Negotiate payment plans and repayment schedules with delinquent customers.
  • Maintain accurate and comprehensive records of all customer communications and payment agreements.
  • Monitor customer accounts to identify outstanding debts or payment delays promptly.
  • Ensure timely follow-up on overdue accounts to minimize the risk of bad debts.
  • Adhere to all company policies and legal regulations pertaining to debt recovery practices.
  • Handle sensitive customer information with the utmost confidentiality and professionalism.
  • Prepare detailed reports on collection activities, including amounts recovered, outstanding debts, and customer feedback.
  • Maintain a professional, empathetic, and respectful approach when interacting with all customers.
  • Effectively resolve disputes and address customer inquiries regarding their account status.
  • Collaborate closely with the Accounts Receivable, Sales, and Legal teams to resolve complex collection cases.

Qualifications and Requirements

  • A Bachelor's degree in Finance, Accounting, Business Administration, or a closely related field is preferred.
  • Demonstrated ability to handle difficult conversations with professionalism, empathy, and tact.
  • A minimum of 1 year of experience in a collections role.
  • A strong understanding of regulatory requirements and compliance standards relevant to the financial services sector, with specific knowledge of the Saudi Arabian regulatory environment, including Saudi Central Bank regulations.
  • Familiarity with compliance frameworks, methodologies, and best practices, including experience in implementing and maintaining compliance programs and controls.
  • Excellent analytical, problem-solving, and decision-making skills, with the capacity to assess complex regulatory issues and propose practical solutions.
  • Strong communication and interpersonal skills, enabling effective collaboration with internal and external stakeholders at all organizational levels.

Required Skills

  • Communication
  • Negotiation
  • Analytical Skills
  • Problem-solving
  • Decision-making
  • Interpersonal Skills
  • Understanding of Regulatory Requirements
  • Knowledge of Compliance Standards
  • Familiarity with the Saudi Arabian Regulatory Environment

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 years of experience in collections.

breifcase0-1 years

locationRiyadh

26 minutes ago
Health, Safety, and Environment Manager

Health, Safety, and Environment Manager

📣 Job AdNew

Parsons Corporation

Full-time

About the Role

Parsons Corporation is seeking a Health, Safety, and Environment (HSE) Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for providing technical expertise and PMO-level oversight for the implementation of environmental and safety management processes across various project portfolios. The position contributes to fostering an innovative culture and empowering individuals to achieve their full potential within the company's framework of valuing people, embracing agility, and fostering growth.

Key Responsibilities

  • Monitor project safety and environmental performance, establish audit schedules, and conduct compliance inspections.
  • Implement Parsons-wide EHS policies, tools, and management plans, ensuring adherence to approved procedures in site operations.
  • Integrate EHS objectives within the PMO framework, aligning with program schedules, risk management, and resource allocation.
  • Develop long-term environmental strategies, management systems, and key performance indicators.
  • Plan and execute training, motivation, and competency development programs for site personnel.
  • Review and interpret environmental regulations, safety standards, and statutory requirements, providing expert assistance.
  • Supervise, train, and mentor EHS Officers and site team members.
  • Oversee coordination between the EHS team and other project functions, including engineering, construction, procurement, and contract management.
  • Manage incident reporting, lead causal analysis for investigations, and identify corrective or preventive actions.
  • Compile and disseminate EHS lessons learned across the operations team, PMO staff, and external contractors.
  • Review contractor-submitted EHS documentation, verify compliance, and support the closure of audit findings.
  • Coordinate and interface with corporate departments, client representatives, and contractor organizations on EHS matters.

Qualifications and Requirements

  • Bachelor's Degree in an engineering discipline from a Western university.
  • A minimum of 10 years of related EHS experience, including substantial supervisory, managerial, or program lead capacity.
  • Extensive experience managing all aspects of health, safety, and environmental systems within a PMO or large-scale facility environment.
  • Deep knowledge of environmental compliance tracking, waste management, sustainability practices, and ecological risk assessments.
  • Broad understanding of engineering and construction systems, industrial work processes, and project methods.
  • Proven ability to direct, mentor, and manage staff alongside day-to-day project activities to assure timely goal completion.
  • Strong written, verbal, public presentation, and interpersonal problem-solving skills for effective interaction with contractors and consultants.

Required Skills

  • Environmental compliance tracking
  • Waste management
  • Sustainability practices
  • Ecological risk assessments
  • Engineering and construction systems
  • Industrial work processes
  • Project methods
  • Directing staff
  • Mentoring staff
  • Managing staff
  • Written communication
  • Verbal communication
  • Public presentation
  • Interpersonal problem-solving

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of relevant experience in Health, Safety, and Environment management.

breifcase+10 years

locationRiyadh

26 minutes ago
Manager - Operational Readiness (ORAT) Planning

Manager - Operational Readiness (ORAT) Planning

📣 Job AdNew

King Salman International Airport

Full-time

About the Role

King Salman International Airport is seeking a Manager - Operational Readiness (ORAT) Planning to ensure the successful operationalization of new airport facilities and systems. This role is responsible for defining standards, assessing readiness, and orchestrating trials and training for a smooth operational launch, in alignment with regulatory and safety requirements.

Key Responsibilities

  • Define comprehensive ORAT standards and operational requirements, developing stakeholder engagement strategies aligned with industry best practices and regulatory benchmarks.
  • Conduct risk assessments, identify system requirements, and establish compliance frameworks for operational alignment across all airport functions.
  • Design and deliver structured training programs to address skill gaps and ensure personnel are equipped to manage new operational processes.
  • Execute facility-specific and full-scale operational trials to assess system functionality, performance metrics, and overall operational readiness.
  • Track Key Performance Indicators (KPIs), evaluate ORAT implementation effectiveness, and refine processes post-opening for sustained operational efficiency.
  • Ensure all operational activities align with aviation licensing standards, safety regulations, and risk mitigation frameworks.
  • Establish stakeholder collaboration mechanisms, oversee occupancy planning, and set up control centers for issue resolution during the transition phase.

Qualifications and Requirements

  • A Bachelor's Degree in Aerospace Engineering, Aviation Management, or an equivalent field is mandatory.
  • A Master's Degree in Airport Operations, Aviation Management, or an equivalent field is preferred.
  • A minimum of 5 years of experience in a similar role or equivalent is required.
  • Proven experience in Operational Readiness (ORAT) is essential.

Required Skills

  • Operational Readiness Planning and Execution

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, at King Salman International Airport.

breifcase5-10 years

locationRiyadh

27 minutes ago
Mechanical Maintenance Planner

Mechanical Maintenance Planner

📣 Job AdNew

Yamama Cement

Full-time

About the Role

Yamama Cement is seeking a Mechanical Maintenance Planner to join its team in Riyadh, Saudi Arabia. This full-time, on-site position is integral to ensuring the efficient operation of the plant through meticulous planning and management of mechanical maintenance activities, with a specific emphasis on spare parts management. The role is designed for an early-career professional looking to establish a foundation in industrial maintenance planning within the cement manufacturing sector.

Key Responsibilities

  • Plan and forecast spare parts requirements to maintain adequate stock levels for maintenance operations.
  • Maintain and update equipment Bill of Materials (BOMs) to ensure accurate component information.
  • Coordinate with suppliers and internal procurement teams for the timely acquisition of necessary parts and materials.
  • Review technical specifications and spare parts requirements to ensure compliance and suitability.
  • Monitor spare parts availability and inventory levels to prevent shortages and optimize stock.
  • Support overall maintenance activities and contribute to cost optimization initiatives within the department.

Qualifications and Requirements

  • Diploma or Bachelor's degree in Mechanical Engineering or a related field.
  • 1 to 4 years of experience in maintenance planning, spare parts planning, or mechanical maintenance.
  • Experience in manufacturing or industrial environments is preferred.

Required Skills

  • Proficiency in Maintenance Planning and Spare Parts Planning.
  • Strong understanding of Mechanical Maintenance principles.
  • Experience with Equipment BOMs management.
  • Effective supplier coordination and communication skills.
  • Aptitude for cost optimization strategies.

Work Environment and Details

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role requires the planner to be physically present at the plant to effectively manage maintenance planning and spare parts coordination.

breifcase0-1 years

locationRiyadh

28 minutes ago
Senior Active Directory Engineer - Riyadh

Senior Active Directory Engineer - Riyadh

📣 Job AdNew

The IT Department

Full-time

About the Role

Alnafitha IT is seeking a Senior Active Directory Engineer to join our team in Riyadh, Saudi Arabia. This role is responsible for maintaining the operational stability and security of a major banking client's Active Directory environment. The position also supports a significant identity modernization initiative, acting as the on-site technical liaison between the client and Alnafitha IT's global operations team to ensure the seamless execution of planned upgrades and daily business operations. This role is suited for an experienced professional who can manage ongoing operational demands alongside strategic project delivery within complex, regulated environments.

Key Responsibilities

  • Monitor Active Directory health, including replication status, FSMO roles, SYSVOL integrity, event logs, and domain controller performance.
  • Conduct daily health checks using tools like DCDIAG, REPADMIN, and NETDIAG, and perform proactive remediation.
  • Manage DNS hygiene, ensuring proper scavenging, removal of stale records, and configuration of DNSSEC.
  • Ensure accurate time synchronization by verifying the PDC emulator points to a reliable NTP source.
  • Oversee backup success, including system state and full forest backups, and periodically test restore procedures.
  • Apply operating system, security, and Active Directory cumulative updates during approved maintenance windows.
  • Participate in planning sessions with global and local teams for changes such as forest consolidation, domain migration, schema upgrades, security overhauls, and site topology redesigns.
  • Deploy new domain controllers or upgrade existing ones as part of modernization efforts.
  • Modify site links, subnets, and replication schedules to optimize AD performance.
  • Restructure Organizational Units (OUs) and migrate objects using tools like ADMT, PowerShell, and Quest.
  • Implement new Group Policy Objects (GPOs) or refactor existing ones.
  • Configure or reconfigure forest and domain trusts.
  • Migrate service accounts to Group Managed Service Accounts (gMSA).
  • Perform pre-change validation and testing in lab or staging environments before production execution.
  • Execute planned changes during approved maintenance windows, respecting banking operational hours.
  • Validate post-change health and performance, and execute rollback procedures if necessary.
  • Maintain an Active Directory security baseline aligned with industry standards (CIS, NIST) and banking regulations (FFIEC, PCI, SWIFT CSP).
  • Manage and monitor privileged groups to detect and prevent unauthorized changes.
  • Review and clean up stale user, computer, and service accounts monthly.
  • Enforce Kerberos AES encryption, restrict NTLM usage, and enable LDAP signing and channel binding.
  • Manage and rotate service account credentials using solutions like LAPS and gMSA.
  • Assist with the implementation and management of privileged access management (PAW) solutions, Just-In-Time (JIT) access, and break-glass accounts.
  • Ensure audit policies are configured to forward logs to the SIEM system and investigate anomalies.
  • Act as the primary technical liaison between the global Active Directory team and local bank operations.
  • Participate in weekly design and status calls with the global office during the major change initiative.
  • Translate global Active Directory standards and best practices into local implementation plans.
  • Report on local environment health, identified risks, and change progress.
  • Escalate issues requiring global decisions, such as schema changes or cross-forest trust policies.
  • Diagnose and resolve Active Directory-related incidents, including authentication failures, replication breaks, GPO application issues, account lockouts, and Kerberos errors.
  • Perform root cause analysis for recurring or critical issues and implement permanent solutions.
  • Support application teams with Active Directory integration challenges, such as SPN misconfigurations, delegation issues, and permission problems.
  • Participate in security incident response activities when Active Directory compromise is suspected.
  • Maintain up-to-date documentation, including AD topology diagrams, domain controller inventory, FSMO role locations, site link configurations, GPO inventories, privileged group memberships, and service account lists.
  • Document all changes performed during the major modernization initiative.
  • Produce troubleshooting runbooks for common Active Directory issues.
  • Provide training sessions for local junior administrators and global office teams.
  • Maintain and regularly test Active Directory forest recovery procedures.
  • Ensure backup integrity and the availability of off-site or air-gapped copies for ransomware resilience.
  • Participate in annual Disaster Recovery (DR) drills.
  • Provide regular status reports covering health metrics, change progress, security findings, incident summaries, and planned activities.
  • Track and report on Key Performance Indicators (KPIs) such as domain controller uptime, replication latency, authentication success rates, backup success rates, stale object reduction, and audit log coverage.

Qualifications and Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • A minimum of 5 years of hands-on experience administering enterprise Active Directory environments.
  • Proven experience delivering Active Directory migration, consolidation, or modernization projects.
  • Experience operating within formal change management processes and approved maintenance windows in a 24/7 production environment.

Required Skills

  • Deep expertise in Active Directory Domain Services, DNS, DHCP, Group Policy, and Kerberos/NTLM authentication.
  • Strong PowerShell scripting and automation skills.
  • Hands-on experience with Active Directory migration tooling such as ADMT and Quest Migration Manager.
  • Knowledge of Active Directory security hardening principles and tools, including LAPS, gMSA, tiered administration, PAW, and JIT.
  • Familiarity with security frameworks like CIS and NIST.
  • Experience with SIEM platforms such as Splunk, Microsoft Sentinel, or QRadar, and configuring audit log forwarding.
  • Proficiency in backup and recovery procedures, including Active Directory forest recovery.
  • Working knowledge of hybrid identity solutions, specifically Entra ID / Azure AD Connect, is considered a plus.
  • Strong analytical and root-cause troubleshooting skills.
  • Clear written and verbal communication skills in English; proficiency in Arabic is an advantage.
  • Ability to collaborate effectively with global and local stakeholders across different time zones.
  • Discretion and reliability are essential for operating within a regulated banking environment.

Work Environment and Conditions

This is a full-time position based in Riyadh, Saudi Arabia. The standard working week is Sunday to Thursday during normal working hours. Annual leave is provided in accordance with KSA labor law. Work required outside normal working hours or days will be compensated as overtime. Change activities may necessitate night and weekend maintenance windows, scheduled to minimize impact on banking operations.

Microsoft certifications (*, MCSE, Identity and Access Administrator) are preferred. Security certifications such as Security+, GIAC, or CISSP are considered an advantage.

breifcase5-10 years

locationRiyadh

28 minutes ago
Contact Center Agent

Contact Center Agent

📣 Job AdNew

NextEra

Seasonal

About the Role

NextEra is seeking to hire four Contact Center Agents to join their IT team in Riyadh, Saudi Arabia. This role is integral to an integrated Contact Center & Service Desk, providing 24x7 frontline omni-channel IT support. The Contact Center Agent will be responsible for handling a wide range of user queries, incidents, and service requests across multiple communication channels, acting as the primary point of contact for IT support. This position bridges the functions of L1/L2 Service Desk, Field/Desktop Support, and SRE/Reliability Operations, offering a comprehensive IT support experience. The ideal candidate will be adept at troubleshooting, resolving issues efficiently, and ensuring high levels of customer satisfaction while adhering to strict Service Level Agreements (SLAs).

Key Responsibilities

  • Serve as the Single Point of Contact (SPOC) for all IT support requests.
  • Manage omni-channel interactions including voice, email, chat, portal, and WhatsApp.
  • Perform accurate ticket logging, categorization, and prioritization within the ITSM tool.
  • Provide first-level troubleshooting and resolution (L1) for IT incidents and service requests.
  • Execute Incident Management processes, including triage and first response.
  • Handle Request Fulfillment for standard IT service requests.
  • Strive to achieve First Call Resolution (FCR) for a significant percentage of incoming queries.
  • Escalate complex technical issues to L2/L3 teams according to defined procedures.
  • Maintain up-to-date and accurate documentation and contribute to knowledge base updates.
  • Support the adoption of self-service options and guide users on AI/chatbot functionalities.
  • Provide dedicated support for VIP and high-priority users when required.
  • Ensure strict adherence to SLA targets and maintain high-quality service standards.

Qualifications and Requirements

  • A graduate degree, preferably in IT or Computer Science.
  • 2 to 4 years of experience in a Service Desk or Contact Center environment.
  • Proven experience in handling IT support requests across various channels.
  • Familiarity with ITSM tools such as ServiceNow or equivalent.
  • Basic knowledge of Active Directory, M365, and end-user computing fundamentals.
  • ITIL Foundation certification is preferred.

Required Skills

  • Expertise in omni-channel IT support, including voice, chat, email, and portal channels.
  • Proficiency in handling user queries, incidents, and service requests.
  • Strong customer handling and communication skills.
  • Bilingual proficiency in both Arabic and English is essential.
  • Experience with Service Desk operations, Field/Desktop Support, and an understanding of SRE/Reliability Operations.
  • Ability to perform ticket logging, categorization, and prioritization.
  • Skilled in first-level troubleshooting and resolution (L1).
  • Competence in Incident Management, Request Fulfillment, and Triage & First Response.
  • A focus on achieving high First Call Resolution (FCR) rates.
  • Capability to escalate issues effectively to L2/L3 teams.
  • Proficiency in maintaining documentation and updating knowledge bases.
  • Experience in supporting self-service adoption and AI/chatbot guidance.
  • Ability to provide specialized handling for VIP/high-priority users.
  • Commitment to meeting SLA targets and quality standards.

Work Environment and Location

This is a contract position located in Riyadh, Saudi Arabia. The role requires a commitment to providing 24x7 support, ensuring continuous service availability.

breifcase2-5 years

locationRiyadh

29 minutes ago
Project Controls Manager - Design

Project Controls Manager - Design

📣 Job AdNew

Omrania

Full-time

About the Role

Omrania is seeking an experienced Project Controls Manager to oversee the design consultant scope for strategic projects in Riyadh, Saudi Arabia. This role is responsible for establishing and maintaining project controls, managing budgets and schedules, and ensuring alignment between design consultants and project objectives. The position requires strong analytical skills, decisive decision-making, and effective stakeholder engagement.

Key Responsibilities

  • Lead and manage all aspects of the design consultant scope, including contract administration, deliverable tracking, and performance monitoring.
  • Develop, implement, and maintain project controls frameworks, such as earned value management systems and key performance indicators (KPIs).
  • Manage project budgets and cost controls, analyzing variances and implementing corrective actions.
  • Create and maintain detailed project schedules, identifying critical paths and managing timeline risks.
  • Conduct risk analysis and develop mitigation strategies for design-related activities.
  • Prepare and present performance reports to senior leadership and stakeholders, highlighting key metrics and trends.
  • Coordinate with design teams, engineering departments, and external consultants to ensure scope alignment and adherence to quality standards.
  • Monitor and control project changes, ensuring proper documentation and impact assessment.
  • Identify opportunities for process improvement and implement best practices in project controls.
  • Mentor project team members on controls methodologies and tools.

Required Qualifications

  • A minimum of 15 years of professional experience in project controls, project management, or a related field.
  • At least 5 years of direct experience managing design consultant scopes on complex projects.
  • Proven ability to develop and manage project schedules with multiple dependencies.
  • Demonstrated expertise in budget forecasting, cost analysis, and financial controls.
  • Strong analytical and problem-solving capabilities with attention to detail.
  • Experience with contract management and consultant performance evaluation.
  • Excellent stakeholder management and communication skills across all organizational levels.

Technical Skills and Knowledge

  • Proficiency in project management tools such as Microsoft Project, Primavera P6, or equivalent.
  • Expert-level skills in Microsoft Excel, including data analysis and reporting.
  • Familiarity with SAP, Oracle, or similar enterprise resource planning (ERP) systems.
  • Knowledge of design consulting industry standards and practices.
  • Experience with agile or hybrid project management methodologies is a plus.
  • Background in change management and organizational process improvement is beneficial.
  • Certification in project management (*, PMP, PRINCE2, or equivalent) is preferred.
  • Experience working on projects in Saudi Arabia or the Middle East region is preferred.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

29 minutes ago