Operations Supervisor Jobs in Riyadh

About the Role

Unified Asset & Property Management (UAPM) is seeking a skilled Property Manager to oversee the comprehensive operational management of a mixed-use property in Riyadh, Saudi Arabia. This role is crucial for ensuring the optimal performance of all building systems and services, aligning with UAPM's strategic asset management objectives and contributing to the overall success of the property portfolio.

Key Responsibilities

• Assume full accountability for the end-to-end operational management of the assigned mixed-use property, including all building systems, services, and performance outcomes.
• Develop, implement, and monitor annual property operations plans, ensuring alignment with UAPM's asset management strategy and portfolio objectives.
• Oversee all Hard FM activities, including HVAC, MEP systems, elevators, fire safety, structural maintenance, and building fabric, to ensure maximum system uptime and reliability.
• Manage Soft FM services such as cleaning, landscaping, security, waste management, and pest control through effective oversight of outsourced service providers.
• Transition property maintenance from reactive to proactive models by establishing and maintaining a CAFM/CMMS-based preventive maintenance schedule for all critical building systems.
• Monitor and interpret building performance data from BMS and IoT sensors to facilitate proactive fault detection, energy optimization, and anomaly resolution.
• Conduct routine property inspections, meticulously documenting and ensuring the timely closure of all identified defects and corrective actions.
• Manage all outsourced Hard FM and Soft FM service providers, holding them accountable to contractual KPIs, SLAs, and UAPM quality standards.
• Lead the vendor performance review process, tracking contractor scorecards, escalating underperformance, and providing recommendations to the Executive Director.
• Coordinate contractor mobilization, on-site access control, HSE induction, and ensure strict adherence to permit-to-work compliance for all third-party works.
• Review and process vendor invoices within agreed timelines, verifying against completed work orders and contract terms before approval.
• Maintain an up-to-date vendor register, service contracts database, and approved supplier list within Yardi.
• Prepare the annual property operations and maintenance (O&M) budget in coordination with the Executive Director and Finance team.
• Monitor and control operational expenditure against the approved budget, investigating variances and implementing corrective measures.
• Process purchase requests, work orders, and vendor payments within delegated authority limits using Yardi and Kissflow.
• Identify and implement cost-saving opportunities through service consolidation, energy reduction initiatives, and preventive maintenance efficiencies.
• Prepare monthly financial performance reports, cost variance analyses, and expenditure forecasts for management review.
• Ensure the property maintains full compliance with all applicable Saudi regulations and standards, including Civil Defence requirements, NFPA, SASO, MOMRA, and municipality codes.
• Maintain up-to-date records of all regulatory inspections, licenses, permits, and certificates of compliance.
• Oversee fire safety systems testing, emergency evacuation planning, and coordinate with Civil Defence authorities for necessary approvals and inspections.
• Enforce HSE policies across all on-site personnel, contractors, and vendors, conducting safety audits and ensuring prompt close-out of non-conformances.
• Manage all statutory inspection schedules (*, elevators, pressure vessels, electrical systems, fire suppression) and ensure third-party certifications are current.
• Act as the primary operational point of contact for tenants, managing service requests, complaints, and escalations via Freshdesk within agreed SLA timeframes.
• Conduct periodic tenant satisfaction assessments and translate feedback into actionable service improvements.
• Coordinate with the Tenant Coordination team on fit-out works, handovers, and any tenant-driven modifications to the property.
• Maintain professional, responsive communication with all property stakeholders, including tenants, government authorities, and utility providers.
• Lead, manage, and develop a team of three direct reports, setting clear performance objectives aligned with property KPIs.
• Conduct regular one-to-ones, annual performance appraisals, and development planning discussions for all direct reports via KayanHR.
• Foster a safety-first, continuous improvement culture within the team, encouraging proactive reporting of risks, inefficiencies, and improvement ideas.
• Allocate team workloads effectively, manage task progress in Wrike, and ensure capacity is balanced across preventive, reactive, and project-based activities.
• Own property-level operational data, including work orders, asset registers, maintenance logs, energy consumption, and cost records, ensuring accuracy and completeness in Yardi and CAFM systems.
• Prepare and submit monthly property performance reports covering maintenance KPIs, financial summaries, tenant satisfaction scores, and compliance status.
• Build and maintain Power BI dashboards tracking key operational metrics for the Executive Director's review.
• Lead continuous improvement initiatives targeting energy efficiency, planned vs. reactive maintenance ratios, and vendor cost optimization.
• Monitor ESG-relevant metrics, including energy and water consumption, waste management, and progress toward green building compliance (LEED, Mostadam).

Qualifications and Requirements

• Bachelor's degree in Facilities Management, Engineering (Mechanical, Electrical, or Civil), Real Estate Management, or a related discipline.
• Professional certification is preferred, such as IFMA CFM, BIFM (IWFM), PMP, or an equivalent FM or project management credential.
• Minimum of 5 years of experience in facilities or property management, with at least 2 years in a management or supervisory role.
• Demonstrated experience managing mixed-use or large commercial/retail properties, including both Hard FM and Soft FM service streams.
• Proven track record of managing outsourced FM contractors and effectively holding service providers accountable to KPI and SLA performance standards.
• Familiarity with Saudi regulatory requirements, including Civil Defence, NFPA, SASO, MOMRA, and municipality compliance.

Required Skills and Proficiencies

• Technical Skills: Expertise in HVAC, MEP systems, Fire Safety, Structural Maintenance, Building Fabric Maintenance, Cleaning Services, Landscaping, Security Services, Waste Management, Pest Control, Preventive and Predictive Maintenance. Proficiency with CAFM/CMMS, BMS, and IoT Sensors for fault detection, energy optimization, and anomaly resolution. Strong capabilities in Vendor Management, KPI and SLA Management, Contract Management, HSE Induction, Permit-to-Work procedures, Invoice Processing, Budget Preparation, Expenditure Control, Cost Saving Initiatives, Financial Reporting, and Regulatory Compliance (Civil Defence, NFPA, SASO, MOMRA, Municipality Codes). Experience with regulatory inspections, licenses, permits, certificates of compliance, fire safety systems testing, emergency evacuation planning, HSE policies enforcement, safety audits, and statutory inspection schedules. Competence in tenant relations, service request management, complaint management, tenant satisfaction assessment, tenant coordination, and stakeholder communication. Skills in team leadership, performance management, development planning, continuous improvement culture, workload allocation, task management, capacity balancing, data accuracy, data completeness, performance reporting, dashboard creation, energy efficiency monitoring, planned vs. reactive maintenance ratio management, vendor cost optimization, and ESG metrics including water consumption and waste management monitoring, and green building compliance (LEED, Mostadam).
• Software Proficiency: Yardi (work order management, vendor tracking, cost monitoring, property management reporting), Freshdesk (tenant service request management, complaint tracking, SLA monitoring), Wrike (task assignment, project tracking, contractor coordination, team workflow management), Kissflow (internal process requests, purchase order workflows, digital form approvals), Microsoft 365 (Teams, Outlook, SharePoint, Excel for maintenance logs, asset registers, cost tracking, PowerPoint), Advanced Excel (operational KPI dashboards, financial variance analysis, management reporting), CAFM/CMMS platforms (preventive maintenance scheduling, asset lifecycle management, work order automation), Building System Performance Monitoring, Energy Consumption Monitoring, Anomaly Detection.
• Behavioral Competencies: Accountability (takes full ownership of property performance and team deliverables), Leadership (motivates direct reports and holds outsourced service providers to standard), Stakeholder Management (builds effective working relationships with tenants, contractors, and internal functions), Resilience & Composure (manages competing priorities and on-site emergencies with composure).
• Functional Competencies: FM Operations (depth across Hard FM and Soft FM service disciplines), Vendor & Contract Management (enforces SLAs, manages contractor performance, drives value from outsourced relationships), Regulatory & Compliance (applies Saudi FM regulations, fire safety codes, and HSE frameworks accurately), Financial Acumen (controls O&M budgets and produces clear financial variance analysis), Data-Driven Operations (uses FM systems and dashboards to drive evidence-based decisions).

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

• Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
• Manage AFC systems at the operator level (AFMC).
• Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
• Test and release new software in the Test & Development Center, including ITS interfaces.
• Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
• Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
• Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
• Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

• A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
• Demonstrated experience with Central Clearing House systems.
• Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
• Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
• Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
• Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
• Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
• Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

• AFC systems operation and maintenance
• Central Clearing House systems operation and maintenance
• Fault report handling and analysis
• Customer complaint management
• Software testing and deployment
• System configuration and administration
• Access rights administration
• Stock supervision and management
• Card administration (blacklists, bulk sales, versions, fares)
• Coordination with finance and contract teams
• Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Next Match AI, a company developing an AI platform for hiring, is seeking a Finance Manager to lead its financial operations in Riyadh, Saudi Arabia. This is a key leadership position within a growing technology company, operating under a hybrid work model. The Finance Manager will be responsible for the fiscal health of the KSA entity, supporting efficient scaling, and ensuring compliance with Saudi Arabian regulations. This role involves strategic influence, partnership with the CEO and Board, and coordination with international offices in London, Toronto, and Dubai.

NextMatch AI's mission is to connect verified candidates directly to employer systems, aiming to reduce manual screening and improve hiring accuracy. As the company expands in Saudi Arabia, this role is critical for supporting growth and aligning with the Kingdom's Vision 2030 digital transformation initiatives in the HR Tech sector.

Key Responsibilities

• Develop and maintain the financial roadmap for NextMatch AI's KSA and regional expansion initiatives.
• Oversee all VAT filings and ensure complete compliance with Zakat, Tax and Customs Authority (ZATCA) regulations, including electronic invoicing requirements.
• Lead the annual budgeting process and provide comprehensive monthly variance analysis to global leadership.
• Manage international fund transfers, payroll processing, and vendor payments across multiple currencies.
• Prepare high-level financial dashboards for investors and internal stakeholders.
• Act as the primary point of contact for external auditors and local financial institutions.

Qualifications and Requirements

• A minimum of 5 years of experience in Finance Management, with a preference for experience within the Tech, SaaS, or high-growth startup environments.
• A Bachelor's degree in Finance, Accounting, or Economics.
• A professional qualification such as CPA, ACCA, or CMA is highly preferred.
• A deep understanding of Saudi labor laws, Zakat regulations, and Saudi IFRS standards.
• Proficiency in cloud-based ERP and accounting software, including Oracle, NetSuite, Xero, or Zoho Books.
• Exceptional written and verbal communication skills in both English and Arabic.
• A "builder" mentality, with a demonstrated ability to create systems and processes from the ground up.

Required Skills

• Financial Strategy Development
• Compliance and Tax Management (including VAT filings, ZATCA regulations, and electronic invoicing)
• Budgeting and Forecasting
• Cash Flow Management (including international fund transfers, payroll, and vendor payments)
• Financial Reporting and Dashboard Creation
• Audit Management
• Experience in Tech, SaaS, or high-growth startup environments
• Knowledge of Saudi Labor Laws, Zakat, and Saudi IFRS Standards
• Proficiency with cloud-based ERP and accounting software (*, Oracle, NetSuite, Xero, Zoho Books)
• Excellent Communication Skills (English and Arabic)
• A proactive "builder" mentality

Work Environment and Compensation

This is a full-time, hybrid position based in Riyadh, Saudi Arabia. The role offers a monthly salary range of SAR 65,000 – SAR 85,000, plus executive benefits. This position provides a competitive compensation package and significant global exposure within an international structure, supporting the Kingdom's digital transformation in the HR Tech sector.

About the Role

Qiddiya Investment Company is seeking a Manager - Construction to join its team in Riyadh, Saudi Arabia. This role is responsible for overseeing large-scale construction projects from initiation to completion, ensuring delivery on time, within budget, and to high quality standards. The Manager - Construction will coordinate and direct all construction activities, manage resources, and ensure compliance with regulatory requirements and safety protocols.

Key Responsibilities

• Lead and manage construction projects, providing direction and oversight at all project stages.
• Develop and implement comprehensive project plans, schedules, and budgets, ensuring efficient resource allocation.
• Collaborate with architects, engineers, and subcontractors to ensure project designs are executed efficiently and within defined constraints.
• Monitor and report on project progress, proactively addressing issues and implementing timely solutions.
• Ensure strict compliance with health and safety regulations and quality standards throughout the construction process.
• Engage with a diverse range of stakeholders, including regulatory authorities and community representatives, providing project updates and addressing concerns.
• Conduct regular site inspections to verify work compliance with specifications and identify any potential risks.
• Foster a culture of continuous improvement and innovation within the construction team.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Construction Management, or a related field.
• A minimum of 10 years of experience in construction management, with a strong focus on large-scale projects.
• A proven track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methods, materials, and relevant legal regulations.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and the capacity to make sound, timely decisions.
• Effective communication skills, both verbal and written, with the ability to collaborate with diverse stakeholders.
• Familiarity with project management software and construction management tools.
• Knowledge of sustainability practices in construction is preferred.

Required Skills

• Construction Management
• Project Planning
• Budget Management
• Resource Management
• Regulatory Compliance
• Safety Regulations
• Quality Standards
• Stakeholder Engagement
• Site Inspections
• Continuous Improvement
• Innovation
• Leadership
• Team Management
• Problem-Solving
• Decision Making
• Communication (Verbal and Written)
• Project Management Software Proficiency
• Construction Management Tools Proficiency
• Sustainability Practices in Construction

Work Location and Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves overseeing construction projects, requiring regular site inspections and collaboration with various teams and stakeholders.

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

• Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
• Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
• Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
• Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
• Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
• Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

• A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
• Experience within the automotive industry is preferred.

Required Skills

• Proven ability to drive sales performance and achieve targets.
• Strong team leadership and coaching capabilities.
• Expertise in managing and enhancing customer experience.
• Proficiency in optimizing operational processes.
• Skilled in sales data analysis and interpretation.
• Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Al-Ittihad Club Company is seeking a Retail Franchise & Licensing Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for maximizing commercial intellectual property (IP) revenue through the management of retail franchise partnerships and the Club's licensing program. The position requires a strategic individual focused on balancing commercial growth with the protection and integrity of the Al-Ittihad brand.

The Retail Franchise & Licensing Manager will act as the primary day-to-day contact for the retail franchise partner, ensuring contractual obligations are met, brand standards are maintained, and performance is tracked against Key Performance Indicators (KPIs). The role also involves managing the entire lifecycle of licensing agreements, from onboarding new partners and approving products to tracking royalties and enforcing compliance with the established Licensing Framework. This function serves a dual commercial and brand governance purpose, aiming to drive sustainable, high-margin revenue while safeguarding the Al-Ittihad brand's reputation.

Key Responsibilities

• Serve as the primary operational interface with the Retail Franchise partner, managing the day-to-day relationship and ensuring full adherence to all contractual obligations.
• Monitor and enforce the Contractual Milestone & Accountability Framework, tracking all progressive milestones against agreed timelines, gate conditions, and performance streams.
• Conduct monthly reviews of franchise sales reports, Gross Merchandise Value (GMV), and commission data, preparing Quarterly Business Review (QBR) packs for internal leadership.
• Enforce brand standards across all franchise-operated stores by approving store concepts, visual merchandising planograms, and product ranges prior to launch.
• Coordinate Al-Ittihad Club Company (ICC) location approval for all new store openings, ensuring compliance with site criteria and brand guidelines.
• Manage the store takeover and expansion process, overseeing the handover of existing stores and the onboarding of new franchise locations as per the plan.
• Monitor the franchise partner's marketing commitments, including campaign plans, digital spend allocation, and seasonal product drop calendars.
• Oversee the Retail Franchise & Kit Partner Senior Specialist in managing technical partner obligations and kit-related contractual deliverables.
• Escalate performance shortfalls through the structured consequence mechanism, initiating cure periods, step-in rights, or termination procedures as required.
• Maintain 24/7 ICC data access rights and ensure reporting dashboards are active, accurate, and reviewed on schedule.
• Manage the end-to-end lifecycle of all licensing agreements, from partner identification and onboarding through to royalty collection, compliance monitoring, and renewal or exit.
• Apply and enforce the approved Licensing Framework, including the tiered royalty structure (Tier 1/2/3), stream classification (Itti vs Co-Brand), and the mandatory 7-point licensing checklist for all new submissions.
• Review all incoming licensing proposals against the Resolution 5/2/26 checklist, assessing exclusivity terms, ICC pre-approval process, exit strategy, reputational exposure, and revenue projections.
• Manage the product approval workflow, ensuring all licensed products receive ICC written sign-off prior to production and that no unauthorized products reach the market.
• Track royalty income, minimum guarantee payments, and overall deal performance across the active licensing portfolio, preparing periodic revenue reports for the Head of Franchise & Licensing.
• Oversee the Licensing Specialist in managing partner communications, agreement documentation, and the centralized licensing agreement register.
• Coordinate with Legal/GRC on all new agreements, ensuring no deal is executed without the required sign-off and all contracts meet brand protection standards.
• Monitor compliance with brand audit rights, morality clauses, and auto-termination triggers across all active licensing agreements.
• Manage the 90-day inventory sellout process and post-exit obligations upon agreement termination.
• Identify and develop new licensing opportunities aligned with the Everyday Ittihadi licensing strategy, prioritizing categories within the approved licensing framework.
• Maintain a live centralized register of all franchise and licensing agreements, including key terms, renewal dates, termination triggers, and compliance status.
• Support the Head of Franchise & Licensing in preparing Board submissions, approval presentations, and commercial performance updates.
• Conduct quarterly contract conflict checks across all active agreements for exclusivity overlaps, territorial conflicts, and IP contradictions.
• Ensure all new licensing deals are presented with the standardized checklist.
• Contribute to the development of standard licensing agreement templates and brand governance policies in coordination with Legal.

Qualifications and Requirements

• Minimum: Bachelor’s degree in Business, Marketing, Sports Management, or a related field.
• Minimum: 5+ years of experience in commercial partnerships, licensing, retail management, or franchise operations.
• Preferred: Master’s degree or MBA.
• Preferred: Experience in the sports industry, FMCG licensing, or retail franchise environments.
• Preferred: Exposure to GCC or MENA commercial markets.
• Minimum: Professional working proficiency in both Arabic and English.
• Preferred: Bilingual with native Arabic and fluent English.
• No specific professional certifications are required, but a Licensing International certification or equivalent is preferred.

Required Skills

• Commercial acumen and contract management
• Brand governance and IP protection
• Franchise operations and partner performance management
• Analytical thinking and data-driven reporting
• Stakeholder management and cross-functional collaboration
• Attention to detail and compliance orientation
• Communication and negotiation skills
• People management and team development

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with Al-Ittihad Club Company.

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

• Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
• Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
• Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
• Manage ERP implementation and improvement projects from initial planning through to successful execution.
• Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
• Monitor project progress and provide regular updates to senior management.
• Develop and deliver training programs for end-users to maximize system adoption and proficiency.
• Provide ongoing support, issue resolution, and guidance to end-users.
• Analyze existing business processes to identify opportunities for automation and operational optimization.
• Lead ERP-driven process improvement initiatives across relevant departments.
• Drive digital transformation and foster technology innovation through ERP strategies.
• Oversee data migration and integration from legacy systems, ensuring data integrity.
• Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
• Support internal and external audits by providing accurate reporting and documentation.
• Ensure all ERP operations comply with company policies, regulations, and industry best practices.
• Manage user access controls, data governance, backup processes, and implement information security measures.
• Protect sensitive business data through strong security controls and governance frameworks.
• Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
• Develop and implement long-term ERP strategies aligned with business objectives.
• Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
• Establish clear team KPIs and performance standards.
• Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
• A Master's Degree in a relevant field is preferred.
• Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
• Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
• Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

• Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
• Deep understanding of ERP architecture, business process integration, and data governance principles.
• Demonstrated experience in managing ERP vendors and technology partners.
• Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
• Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
• Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
• Leadership and team management capabilities.
• Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

About the Role

AtkinsRéalis is seeking a motivated SLA Manager - AFC to join our team in Riyadh, Saudi Arabia. This role is responsible for overseeing all Service Level Agreement (SLA) obligations for AFC contractors, ensuring adherence to contractual Key Performance Indicators (KPIs) and maintaining operational efficiency. The SLA Manager will manage corrective and preventive maintenance activities, review SLA performance reports, validate invoices, and streamline workflows using the EAMS (Maximo) system. This position acts as a technical liaison between contracts, operations, and stakeholders, providing feedback for future contract variations and ensuring the smooth execution of day-to-day AFC operations.

As a global engineering services and nuclear organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to helping our clients engineer a better future. This role offers an opportunity to contribute to impactful projects within the Saudi Arabian market.

Key Responsibilities

• Manage AFC contractors' SLA obligations in strict accordance with contractual requirements.
• Oversee all AFC corrective and preventive maintenance activities to ensure timely and effective execution.
• Review monthly SLA reports, verifying performance against defined KPIs.
• Substantiate SLA invoices based on performance against defined KPIs.
• Review SLA plans, RAM (Reliability, Availability, Maintainability) plans, and Standard Operating Procedures (SOPs) for all maintenance activities.
• Develop and implement SOPs, processes, and EAMS (Maximo) workflows to streamline SLA management and address any breaches.
• Provide comprehensive technical support to the contracts team for the enforcement of SLA obligations.
• Offer critical technical feedback for the development and refinement of future contract variations.
• Manage and lead the AFC SLA inspection team, ensuring high standards of performance and compliance.
• Oversee EAMS (Maximo) workflows and processes related to service tickets and work orders.
• Develop and manage interface documents with stakeholders, clearly defining scope and escalation matrices.
• Conduct workshops, meetings, and interfaces with internal and external stakeholders to effectively resolve operational issues.

Qualifications and Requirements

• Bachelor's degree in Engineering, IT, or a related field.
• Proven experience in SLA management, including oversight of maintenance activities and contract enforcement.
• Demonstrated ability to evaluate SLA performance and provide insightful technical feedback.
• Strong stakeholder management and liaison capabilities.
• Experience in managing inspection teams and coordinating cross-functional activities.
• Aptitude for resolving operational issues and streamlining processes effectively.

Required Skills

• Strong knowledge of AFC systems, SLAs, and KPIs.
• Proficiency in EAMS (Maximo) for workflow and process management.
• Expertise in SLA management and maintenance oversight.
• Skilled in contract enforcement and stakeholder management.
• Effective leadership and problem-solving abilities.

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in a relevant field.

About the Role

Alfanar Projects is seeking a skilled Site Manager with a specialization in Electrical Engineering to oversee the execution of 380 kV Substation projects in Riyadh, Saudi Arabia. This full-time position requires a professional with extensive experience in managing complex electrical infrastructure projects, ensuring adherence to industry standards, and driving successful project completion. The Site Manager will be responsible for supervising all on-site activities, including the installation, testing, and commissioning of high-voltage equipment, demanding strong leadership, technical expertise, and a commitment to quality and safety.

Key Responsibilities

• Supervise daily site activities for 380 kV Substation projects to ensure efficient workflow and progress.
• Monitor and manage the installation, testing, and commissioning of key substation equipment, including GIS, Transformers, Switchgear, and Protection Systems.
• Ensure all site work strictly adheres to Saudi Electricity Company (SEC) standards, approved project drawings, and project specifications.
• Coordinate effectively with site supervisors, foremen, subcontractors, and the project team to ensure seamless operations.
• Diligently track site progress and provide regular, accurate updates to project management.
• Champion and enforce compliance with all relevant safety regulations and quality standards on the project site.
• Proactively identify site issues and provide support in resolving technical challenges during project execution.
• Maintain comprehensive and accurate documentation and site records for all project activities.

Qualifications and Requirements

• A Bachelor's Degree in Electrical Engineering or Power Engineering is mandatory.
• A minimum of 10 to 15 years of progressive experience specifically in 380 kV Substation projects.
• Demonstrated hands-on experience in installation and site supervision within substation environments.
• In-depth knowledge of substation equipment and High Voltage (HV) systems.
• Familiarity with Saudi Electricity Company (SEC) standards is highly preferred.
• The ability to work effectively under challenging site conditions and consistently meet project deadlines.

Required Skills

• Expertise in Installation and Site Supervision.
• Proficiency in Substation Equipment and HV Systems.
• Strong Communication and Coordination skills.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in the field.

About the Role

Accenture Middle East is seeking a Cyber Readiness & Crisis Senior Manager to join its team in Riyadh, Saudi Arabia. As a global professional services company, Accenture offers a wide range of services in strategy, consulting, interactive, technology, and operations, with extensive digital capabilities. The Security practice is a rapidly growing area within the business, with significant expansion plans. The global Cyber Investigation and Forensic Response (CIFR) practice is expanding to deliver incident response services to enterprise customers. This role provides an opportunity to build a career within an innovative culture focused on shared success and diverse thinking.

You will be part of a specialized team within Accenture Security CIFR, responding to major data breaches globally and conducting cyber threat hunting in complex business environments. Utilizing various tools and Digital Forensic and Incident Response (DIFR) techniques, you will work in a fast-paced, collaborative environment with a diverse team dedicated to providing expert incident response services to Accenture customers. This position requires individuals who can engage with C-suite executives and guide senior leadership in developing strategies for robust security and enterprise resilience capabilities. Deep industry expertise is crucial for understanding client needs and advising executives on strategies within the incident response landscape.

Key Responsibilities

• Lead incident response engagements, coordinating on-site and remote investigations.
• Identify and investigate intrusions to determine causes and the extent of breaches.
• Conduct data collection, host and network digital forensics, log analysis, and malware analysis using DIFR techniques, including EDR solutions and threat intelligence.
• Lead threat hunting engagements.
• Perform incident response within various Cloud platforms.
• Identify attacker Tactics, Techniques, and Procedures (TTPs) to develop indicators of compromise.
• Develop and implement dynamic remediation plans in conjunction with incident response engagements.
• Author comprehensive client reports detailing investigative findings.
• Communicate effectively with customers, stakeholders, and legal counsel on technical and strategic matters throughout the engagement lifecycle.
• Support Accenture leadership in scoping engagements with methodical approaches based on customer requirements.
• Mentor and train CIFR team members.
• Contribute to the global practice by developing and maintaining service offerings.

Qualifications and Requirements

• Strong knowledge of incident response, digital forensics, and cyber incident investigation processes.
• Familiarity with common DFIR toolsets.
• DFIR-related knowledge of Microsoft Windows, GNU/Linux, and MacOS operating systems.
• Experience with Threat Hunting on both endpoint and network levels.
• Ability to identify attacker TTPs and develop indicators of compromise.
• Understanding of attacker eradication, and improvements to monitoring and protection capabilities.
• Experience developing and implementing dynamic remediation plans for customers.
• Understanding of enterprise environments and their functionality.
• Knowledge of common malware types, behaviors, and infection vectors.
• Ability to lead a team of investigators during demanding engagements, including client interaction.
• Excellent project management and client-facing communication skills.
• Experience with Cloud environments.
• Experience with OT and ICS environments.
• Knowledge of scripting and programming languages.
• Experience with reverse engineering and sandboxing technologies.
• Relevant degree in computing/IT.
• Possession of security certifications such as GREM, GCFE, GCFA, CEH, GCIH, or equivalent.
• Minimum 5 years of DFIR experience.

Required Skills and Expertise

• Incident Response
• Digital Forensics
• Cyber Incident Investigation
• DFIR Toolsets
• Operating Systems: Microsoft Windows, GNU/Linux, MacOS
• Threat Hunting (Endpoint and Network)
• Attacker Tactics, Techniques, and Procedures (TTPs) Identification
• Indicators of Compromise Development
• Remediation Plan Development and Implementation
• Enterprise Environment Understanding
• Malware Analysis and Infection Vector Understanding
• Team Leadership in Investigations
• Client Interaction
• Project Management
• Client-Facing Communication
• Cloud Environments
• Operational Technology (OT) and Industrial Control Systems (ICS) Environments
• Scripting and Programming Languages
• Reverse Engineering and Sandboxing Technologies
• Security Certifications (*, GREM, GCFE, GCFA, CEH, GCIH)
• Data Collection
• Host and Network Digital Forensics
• Log Analysis
• Malware Analysis
• Living-of-the-Land Techniques
• EDR Solutions and Threat Intelligence Application
• Threat Hunting Engagement Leadership
• Incident Response in Cloud Platforms
• Client Report Authoring
• Customer Interface (Technical and Strategic)
• Mentoring and Training Team Members
• Service Offering Development and Maintenance

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. You will be part of a dynamic team within Accenture's Cyber Investigation and Forensic Response (CIFR) practice, working in a fast-paced, highly collaborative environment with a diverse team.