Management Full-time Jobs in Riyadh

• Assist in training, coaching, and supervising guest service staff to deliver exceptional service.
• Handle guest inquiries, concerns, and complaints professionally and efficiently.
• Monitor guest satisfaction levels and implement strategies to improve service quality.
• Collaborate with other departments to coordinate guest requests and resolve issues.
• Assist in developing and implementing guest service policies and procedures.
• Conduct regular staff meetings and trainings to maintain high service standards.
• Analyze guest feedback to make informed decisions for continuous improvement.

• Proven experience in hospitality or customer service roles.
• Strong leadership and communication skills.
• Ability to work well under pressure.
• Excellent problem-solving abilities.
• Knowledge of hotel operations and guest service best practices.
• Bachelor's degree in Hospitality Management or related field preferred.

• Excellent communication and interpersonal skills.
• Strong leadership and supervisory capabilities.
• Exceptional customer service skills.
• Problem-solving and decision-making capabilities.
• Attention to detail and organizational skills.

• Market Expansion: Identify new opportunities in KSA.
• Partnership Development: Build relationships with decision-makers.
• Sales & Revenue Growth: Execute strategies to meet growth targets.
• Regulatory & Compliance Alignment: Ensure partnerships comply with regulations.
• Negotiation & Contracting: Lead deal negotiations.
• Industry Positioning: Represent ClearGrid at events.
• Market Research & Insights: Monitor trends and refine strategies.
• Collaboration: Work with product, compliance, and operations teams.

• 5+ years in business development, sales, or partnerships (fintech, banking, collections, or SaaS).
• Strong understanding of B2B partnerships and regulatory landscapes in KSA.
• Proven track record in closing deals and driving growth.
• Excellent negotiation and communication skills.
• Well-connected within UAE and KSA banking and fintech ecosystems.
• Familiarity with AI-driven financial products.
• Fluent in Arabic and English.
• Bachelor's degree in Business, Finance, Economics, or related field (MBA preferred).

• Manage and organize daily operations using Notion (creating tasks, follow-ups, and writing clear briefs that include objectives, deliverables, and deadlines).
• Execute operational tasks on the Salla platform, including updating product pricing, reviewing settings, and operational follow-through.
• Follow up on technical support tickets with platforms and third-party providers until final resolution.
• Communicate on behalf of the CEO with customers or service providers when needed.
• Write professional content including product descriptions, customer messages, and follow-up communications in both Arabic and English.
• Utilize AI tools to improve productivity, summarization, and work organization.
• Support marketing and sales initiatives with a practical understanding of customer engagement and conversion strategies.

• Proven hands-on experience using Notion for task and operations management (mandatory requirement).
• Demonstrated experience or clear familiarity with the e-commerce industry.
• Previous experience working on the Salla platform is preferred.
• Strong technical proficiency with a foundational understanding of automation and AI tools.
• Basic experience or understanding of marketing and sales principles.
• Excellent organizational skills, precision in writing, and the ability to work under pressure.
• Fluency in both Arabic and English (written and verbal).

• Support high impact initiatives and propose technology improvements.
• Collaborate with vendors, customers, and partners to drive integration projects from inception to completion.
• Ensure compliance with regulations during the integration lifecycle and post-implementation.
• Configure and schedule integrations as necessary.
• Participate in project kick-off meetings, recording the status and progress of projects in tools such as Jira and Salesforce.

• Minimum of 8+ years experience as a Business Analyst.
• Experience with Agile methodologies is required.
• Excellent communication skills with all organizational levels.
• Ability to articulate technical specifications clearly and concisely.
• Strong management and leadership skills.
• Self-motivated, highly organized, and capable of managing multiple tasks independently.

• Articulate and demonstrate Temenos solutions.
• Build strong business cases and develop ROI analyses.
• Collaborate with customer stakeholders to understand their strategy and challenges.
• Create value by partnering with both technical and non-technical teams.
• Develop and execute a go-to-market strategy based on in-depth research.
• Maintain a robust sales pipeline and forecast revenue accurately.
• Establish long-term relationships with senior executives and partners.

• A deep knowledge of the financial services industry.
• Proven success in selling complex technology solutions.
• Experience with SaaS and digital transformation projects.
• Excellent communication and problem-solving abilities.
• A consultative and 'hunter' sales approach.
• The ability to navigate change in a globally matrixed organization.
• Fluency in English and Arabic.

• Paid maternity leave.
• Family care leave.
• Recharge days for mental and physical well-being.
• Study leave for personal development.

• Ensure efficient communication and provide excellent secretarial support for Function Heads (FHs).
• Maintain and update lists of stakeholders for effective communication.
• Organize schedules, agendas, briefing papers, and preparatory paperwork.
• Handle incoming mail management and expense claims.
• Prepare correspondence and presentation materials, ensuring timely responses.
• Manage travel arrangements and co-ordinate itineraries for FHs.
• Organize corporate hospitality events and manage budgetary aspects.
• Maintain compliance with all administrative tasks and ensure proper organization of files.

We are seeking an experienced Purchasing Manager to oversee our procurement operations and develop strategic sourcing initiatives that optimize cost efficiency while maintaining quality standards. The ideal candidate will be responsible for managing vendor relationships, negotiating contracts, analyzing market trends, and ensuring timely delivery of goods and services to support business operations. Key responsibilities include developing procurement policies, leading cross-functional teams, conducting supplier evaluations, managing purchase orders, implementing cost-saving strategies, and maintaining compliance with regulatory requirements and company standards.

Administrative Assistant:Provides administrative and clerical support by managing schedules, handling correspondence, organizing documents, and assisting with daily office operations to ensure smooth workflow.

Beauty Salon Manager needed to oversee daily operations, manage staff scheduling, and ensure high-quality service standards. Responsibilities include inventory management, customer relationship building, and implementing marketing strategies to increase salon revenue. The ideal candidate will have strong leadership skills, attention to detail, and the ability to create a positive salon environment while maintaining compliance with health and safety regulations.

A leading company in the food sector announces its need to appoint Branch Supervisor with practical experience of no less than 3 years in branch management and operations, to supervise operational performance and ensure achieving sales targets and quality standards.

Main Responsibilities:

• Supervising the daily performance of branches and ensuring the achievement of sales and profitability goals.

• Monitoring the application of quality and food safety standards (Food Safety & Hygiene Standards).

• Monitoring inventory, managing orders, and reducing waste.

• Analyzing sales reports and performance indicators (KPIs) and submitting periodic reports to management.

• Training and evaluating branch managers and work teams and raising operational efficiency.

• Monitoring customer experience and professionally handling complaints.

• Ensuring compliance with the company's policies and procedures

• Experience of no less than 3 years as a branch supervisor or area manager in the food or restaurant sector.

• Proven experience in managing multiple branches simultaneously.

• High leadership skills and team management.

• Strong ability to analyze data and make operational decisions.

• Knowledge of point of sale (POS) systems and report preparation.

• Excellent communication and problem-solving skills.

• Ability to travel between branches.

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Preferred Qualifications:

• Degree in Business Administration or a related field.

• Courses in food safety or quality management.

Job Description

We are looking for a Digital Marketing Project Manager who is the organized mind and the person who holds all the strings in one hand.

Responsible for monitoring the implementation of campaigns, organizing tasks, ensuring quality of work, and making sure that every client receives the service at the highest professional level and on time.

The role is not purely executive... it's a managerial and leadership role that sets the rhythm and raises the level of performance.

🎯 Job Responsibilities

Manage and follow up on all digital marketing projects from start to delivery.

Follow up with the team (content - design - photography - media buying - customer service).

Ensure that tasks are executed according to the schedule without delay.

Review monthly advertising campaign plans and approve them before launch.

Monitor campaign performance, analyze results, and submit clear reports to management.

Direct communication with clients and professionally managing their expectations.

Quickly solve operational problems and make practical decisions.

Organize files, contracts, and work plans within project management systems.

Ensure that marketing objectives are achieved for each brand or client.

🎓 Qualifications and Experience

At least 3 years of experience in managing digital marketing projects.

Deep understanding of advertising platforms (Meta - TikTok - Snapchat - Google).

Experience in managing multidisciplinary teams.

High skill in organizing and time management.

Strong analytical and decision-making ability.

A leadership personality, assertive, and knows how to manage the team without chaos.

Preferably someone with experience in the Saudi market and e-commerce.

🌟 Job Benefits

Work environment of a startup and fast-growing company.

Opportunity to lead multiple projects and different brands.

Space to develop systems and improve performance.

• Define configuration specifications and business analysis requirements.
• Perform quality assurance to ensure optimal product performance.
• Define reporting and alerting requirements.
• Develop and maintain relationships with partners to enhance integrations.
• Assist in designing, documenting, and maintaining system processes.
• Identify common technical issues and provide insights to the product team.
• Communicate key insights and findings to internal teams.

• 6-8 years of experience as a Business Analyst.
• Degree in IT or Computer Science.
• Proven experience in eliciting requirements and performing testing.
• Strong background in data analysis and visualization techniques.
• Proficient in writing SQL queries.
• Native Arabic speaker with strong communication skills.

• Gather, analyze, and document business and functional requirements.
• Translate business needs into clear technical requirements.
• Collaborate with stakeholders, product owners, and development teams.
• Support solution design, validation, and user acceptance testing.
• Ensure requirements traceability throughout the project lifecycle.
• Conduct gap analyses and feasibility studies to support new initiatives.
• Use data analysis and reporting tools to generate actionable insights.
• Facilitate meetings, workshops, and presentations.
• Monitor implemented solutions to ensure desired outcomes are achieved.

• Proven experience (typically 2–5 years) as a Business Analyst or in a similar analytical role.
• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Proficiency in tools such as MS Excel, Power BI, SQL, or similar.
• Strong understanding of business processes and data analysis techniques.
• Excellent communication skills and critical-thinking abilities.

• Gather, analyze, and document business and functional requirements.
• Conduct stakeholder meetings, workshops, and discovery sessions.
• Translate business needs into clear functional and technical specifications.
• Prepare documentation including BRD, FRD, user stories, and process flows.
• Work alongside ServiceNow developers to design suitable solutions.
• Support Agile ceremonies such as sprint planning, backlog grooming, and retrospectives.
• Collaborate with QA teams to define test cases and validate solutions.
• Participate in User Acceptance Testing (UAT) and obtain business sign-off.
• Identify opportunities for process automation and optimization using ServiceNow.

• Minimum 5+ years of experience as a Business Analyst.
• Proven experience with ServiceNow projects or implementations.
• Strong understanding of requirement gathering and documentation techniques.
• Experience creating BRDs, FRDs, User Stories, and workflow diagrams.
• Knowledge of Agile and Waterfall methodologies.
• Strong stakeholder management and communication skills.

• ServiceNow certifications (CSA, CIS, or related).
• Experience working with ITSM, ITOM, HRSD, or enterprise workflow systems.
• Exposure to digital transformation or automation initiatives.
• Ability to work in fast-paced, multicultural environments.

• Analyze current-state customer journeys, business processes, and IT systems
• Identify pain points, inefficiencies, and technology constraints
• Define future-state journeys and capabilities aligned with business strategy
• Develop a prioritized, business-driven modernization and digital transformation roadmap.

• Conduct detailed analysis of customer journeys across digital and non-digital channels
• Document current-state (“as-is”) and future-state (“to-be”) customer journeys
• Identify friction points related to performance, availability, usability, and data access
• Align customer journey improvements with business outcomes such as efficiency, scalability, and customer experience

• Analyze end-to-end business processes supporting portfolio management, trading, client relationship management, and digital engagement
• Identify process gaps caused by system limitations, manual workarounds, or lack of integration
• Define required business and IT capabilities to support future operating models

• Define a phased modernization roadmap aligned to business priorities and strategic initiatives
• Performance and scalability improvement
• Governance and analytics enablement
• Support prioritization based on business value, risk, complexity, and dependency analysis

• Work closely with business stakeholders, operations teams, and IT leadership
• Facilitate workshops, interviews, and working sessions to capture requirements and priorities
• Translate business needs into clear, actionable requirements and transformation themes
• Ensure alignment between strategic drivers, regulatory needs, and technology initiatives

• Customer Journey Maps (As-Is and To-Be)
• Business Process Models and Capability Maps
• Pain Point and Gap Analysis Reports
• Business-Aligned Modernization & Digital Transformation Roadmap
• High-level requirements and initiative definitions for downstream delivery teams

• Strong experience as a Business Analyst in digital transformation or IT modernization initiatives
• Proven ability to map customer journeys, business processes, and IT landscapes
• Experience working with senior business stakeholders and IT leaders
• Strong analytical, facilitation, and documentation skills

• Strong communication and stakeholder management capabilities
• Ability to operate in ambiguous environments and structure complex problems
• Business-first mindset with strong technology appreciation
• Collaborative, facilitative, and outcome-oriented approach