Ecommerce specialist Jobs in Riyadh

■■ Key Responsibilities:

1. E-commerce Store Management

• Update product listings (images, pricing, descriptions, stock).

• Monitor order fulfillment from purchase to delivery.

• Coordinate with logistics or operations to resolve fulfillment issues.

2. Performance Monitoring

• Track store KPIs such as conversion rate, traffic, and cart abandonment.

• Prepare weekly and monthly performance reports.

• Use analytics tools like Google Analytics or store dashboards to evaluate results.

3. Customer Interaction

• Resolve complaints efficiently and ensure high customer satisfaction.

• Collect and analyze customer feedback to improve product and service quality.

4. Promotional Campaign Management

• Plan and schedule offers and discounts based on seasonality and product performance.

• Coordinate with the marketing team to launch promotional campaigns.

• Track the performance of each campaign (ROI, engagement, resulting sales).

5. User Experience Optimization

• Suggest improvements to product pages or the purchasing journey to increase sales.

• Conduct test purchases to identify friction points and provide recommendations.

6. Cross-Team Collaboration

• Work closely with design, content, operations, and customer support teams.

• Participate in regular internal meetings to improve store performance.

• Manage the sales team and guide them in achieving set objectives.
• Create and implement monthly and annual sales plans.
• Identify and target new clients in various sectors across Saudi Arabia and the Gulf.
• Present the features of Dawmt's system and HR management solutions through engaging presentations.
• Follow up with potential clients from introduction to deal closure.
• Conduct market and competitor analysis and provide periodic reports to management.
• Train team members in effective sales strategies and system features.
• Monitor client satisfaction and identify upsell opportunities.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 35 years of sales experience, preferably in HR systems or SaaS solutions.
• Previous experience in managing or supervising a sales team.
• Excellent presentation, persuasion, and communication skills.
• Good understanding of the HR management systems market in Saudi Arabia and the Gulf.
• Proficiency in CRM tools and sales reporting.
• Fluent in Arabic and English is preferred.

• Coordinate between teaching administrative coordinators and undergraduate office for smooth operations of class management.
• Attend assigned classes and support the instructor during lectures.
• Organize and distribute class materials like notes and case studies.
• Monitor students taking exams for special needs and manage attendance.
• Assist in the communication with IT & Facility departments to ensure class readiness.
• Keep records of student attendance and behavior during classes.
• Manage day-to-day administrative tasks and correspondence.
• Oversee arrangements for orientations, graduation ceremonies, and other events.

• Provide administrative and secretarial support to project teams and management.
• Manage and organize project documentation, correspondence, and filing systems.
• Coordinate meetings, schedules, and travel arrangements.
• Prepare reports, presentations, and official communications in both English and Arabic.
• Maintain office supplies and ensure smooth daily operations.
• Liaise with internal departments and external stakeholders.
• Ensure compliance with company policies and administrative procedures.

• College Degree from a recognized institution.
• Minimum of 5 years of experience in administrative or secretarial roles.
• Saudi National.
• Fluent in English and Arabic (reading and writing).
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, communication, and multitasking skills.

• Administrative Assistance Support: Manage schedule, prepare documents, handle communication.
• Communication Liaison: Act as primary contact for stakeholders and draft correspondence.
• Confidentiality: Handle sensitive information with discretion.
• Meeting Coordination: Schedule meetings, prepare agendas, and follow up on actions.
• Travel Arrangements: Arrange travel accommodations and itineraries.
• Document Preparation: Prepare and organize documents, reports, and presentations, ensuring accuracy and timeliness.
• Task Prioritization: Prioritize tasks effectively to meet DMD's timelines.
• Project Assistance: Assist with special projects and initiatives as assigned by the DMD.

• Debt Collection: Manage and handle debt recovery efforts for overdue accounts, implementing tailored resolution strategies.
• Customer Relationship Management: Maintain professional relationships with customers while balancing firm collections and empathy.
• Compliance and Regulation: Ensure adherence to debt collection laws and regulations, staying informed on industry trends.
• Performance Monitoring and Reporting: Track recovery rates, prepare reports on recovery activities, and adjust strategies to meet goals.
• Operational Efficiency: Seek ways to streamline collection processes using appropriate software and tools.
• Collaboration: Work with internal teams and external partners as needed to facilitate collections.

• Minimum 2 years of experience in debt collection.
• Experience with KSA-based collection agencies.
• Strong knowledge of collection laws and regulations.
• Excellent communication and negotiation skills.
• Proficiency in debt collection software.
• Strong organizational skills and ability to manage high-pressure situations.

• Certification in debt collection or related field.
• Fluency in Arabic and English.

• Maintain knowledge of all hotel features, services, and hours of operation.
• Check in guests in a friendly and engaging manner.
• Coordinate with relevant departments to enhance guest arrival experiences.
• Ensure correct reservation details and rates are applied.
• Handle guest interactions professionally and resolve issues promptly.
• Assist with guest orientations and hotel services.
• Perform all front office duties during assigned shifts.
• Maintain accurate cash handling and nightly auditing responsibilities.

• Patient Reception and Check-In:
  • Greet patients and visitors courteously and professionally.
  • Verify patient information and complete check-in procedures.
  • Inform patients of waiting times and provide necessary information.
• Appointment Scheduling:
  • Schedule and confirm patient appointments.
  • Manage the appointment calendar effectively.
  • Notify patients of any changes to their scheduled appointments.
• Patient Inquiries and Communication:
  • Handle incoming calls and respond to patient inquiries.
  • Provide information about services, policies, and procedures.
  • Direct patients to the appropriate departments.
• Record Management:
  • Maintain accurate patient records.
  • Process patient registration forms and update information as necessary.
  • Ensure patient information confidentiality and security.
• Billing and Payments:
  • Collect payments and issue receipts.
  • Assist with billing inquiries and insurance claims.
  • Keep accurate financial transaction records.
• Administrative Support:
  • Assist with administrative tasks: filing, emails, photocopying.
  • Support the Admin Manager with special projects.
  • Maintain a clean reception area.
• Quality and Compliance:
  • Adhere to healthcare regulations and protocol.
  • Participate in quality improvement initiatives.
  • Ensure safety compliance in reception areas.

• Stay updated on best practices and clinic procedures.
• Participate in required training programs.

• Relevant educational degree; healthcare administration qualifications preferred.
• 12 years experience as a receptionist or in customer service, preferably in healthcare.
• Strong communication and interpersonal skills.
• Proficiency in office software and patient management systems.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work under pressure.
• Experience with scheduling systems and health insurance processes.

• Work performed in a clinic, primarily at the reception desk.
• Full-time position with varying shifts, including weekends and holidays when needed.

• Communicate with department managers regarding their recruitment needs and participate in the selection process of suitable candidates.
• Coordinate with different Centers of Excellence, department managers, and HR units to ensure effective HR service delivery.
• Identify learning needs and design programs to help achieve departmental objectives.
• Manage the performance appraisal process and respond to inquiries regarding it.
• Collaborate with the Compensation & Benefits Unit to support employee remuneration matters.
• Implement succession planning and identify talented employees for leadership roles.
• Coordinate employee engagement initiatives and ensure understanding of HR policies.
• Propose and oversee the preparation of social and recreational activities for employees.
• Provide support on various HR topics including disciplinary procedures and HR reports.
• Monitor compliance with HR policies and relevant legal regulations.

• University degree in administrative sciences, banking, or related field.
• Minimum of 3 years of practical experience in HR.
• Full proficiency in English (reading and writing).
• Knowledge of HR systems and procedures.
• Understanding of labor law and its applications.
• Proficiency in using computers and HR systems.
• Strong analytical, negotiation, and communication skills.
• Ability to plan and organize effectively.

• Create programs to maintain a positive work environment for employees.
• Administer an annual team member satisfaction survey.
• Welcome and orient new staff members.
• Develop innovative strategies to inspire and motivate the team.
• Manage employee records ensuring compliance with laws and policies.

• High school diploma, secondary education or equivalent.
• 2 years of related experience in Human Resources or equivalent education and experience.
• Some college courses in Human Resources, Employment Law, or a related field preferred.
• Fluent in English; knowledge of other languages is a plus.

• Recruitment & Onboarding: Coordinate onboarding activities for new hires, assist in recruitment processes, and manage records.
• Payroll Processing: Ensure accurate payroll data management and resolve discrepancies.
• Benefit Administration: Manage employee benefits, including health insurance and probation period confirmations.
• HR Administration: Maintain HR documentation, assist with employee inquiries, and track training records.

• Strong analytical and communication skills
• Attention to detail and strong mathematical abilities
• Advanced proficiency in Microsoft Office and HR management systems
• Organizational skills and the ability to manage time effectively

• Ensure the safety and security of passengers and crew in compliance with aviation regulations.
• Deliver unparalleled customer service, ensuring a welcoming and memorable experience for every passenger.
• Assist passengers proactively, responding to various needs and special requests with care.
• Handle inflight situations professionally, maintaining calm during emergencies.
• Collaborate with crew and ground staff to ensure operational efficiency and passenger satisfaction.
• Represent the Riyadh Air brand with pride on all flights.

• Fluent in English; proficiency in additional languages is a plus.
• A minimum of one year in a hospitality or customer service role.
• Strong commitment to passenger safety; must be confident in water and able to swim.
• Professional appearance with no visible tattoos or piercings.
• Minimum height of 160 cm and an arm reach of 212 cm.
• Must be at least 21 years old.
• High school certificate or equivalent required.
• Willingness to relocate to Riyadh and meet Saudi employment visa requirements.
• Strong team spirit, adaptability, and eagerness for new experiences.

• Deliver a consistently high standard of exceptional customer service to all guests throughout their journey.
• Effectively manage and resolve passenger inquiries and complaints with professionalism, empathy, and adept problem-solving skills.
• Anticipate and address passenger needs with a professional, enthusiastic, and caring approach, demonstrating keen cultural sensitivity and understanding.
• Uphold impeccable standards of public conduct and professional deportment at all times.
• Maintain comprehensive and up-to-date knowledge of all safety and emergency procedures, first aid protocols, and in-flight service standards.
• Ensure the highest level of in-flight security and safety for all passengers and crew.

• Minimum height of 160 cm.
• Must be at least 21 years of age.
• Medically fit and capable of successfully passing the GACA medical examination.
• Possesses excellent overall presentation and grooming standards.
• Proficiency in swimming a minimum of 50 meters unaided.

• Assign tasks to Housekeeping Supervisors and Room Attendants while maintaining visibility on the floors.
• Oversee maintenance of cleaning equipment, ensuring it is cleaned and stored correctly.
• Manage the economical use and storage of cleaning agents, promptly reporting any maintenance needs.
• Ensure vacuuming, polishing, carpet care, and general cleaning are performed professionally according to established schedules.
• Conduct training for team members, ensuring they understand their roles and the standards required.
• Possess thorough knowledge of all Housekeeping products and services offered.

• Understanding of Hotel Operations
• Effective Communication
• Business Planning
• Supervising People
• Appreciating Cultural Differences
• Operational Supervision
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

• Set daily and weekly work programs and assign tasks to cleaning staff.
• Conduct inspection rounds to ensure cleanliness within hospital departments.
• Coordinate with cleaning workers to ensure adherence to work procedures.
• Train cleaning staff on the use of equipment and cleaning protocols.
• Monitor the implementation of cleaning programs such as shining and sterilizing.
• Evaluate the performance of cleaning staff and provide recommendations.
• Schedule annual vacations for cleaning workers.
• Clean large equipment as assigned, following established procedures.
• Maintain a clean and safe work environment at all times.
• Perform other duties as assigned.

• General secondary school certificate.
• Training course in cleaning operations.
• Minimum of 3 years of supervisory experience in a hospital setting.

• Strong knowledge of cleaning techniques and materials.
• Familiarity with equipment and devices used in cleaning processes.
• Knowledge of disinfectants and dilution protocols in hospital environments.

• Train room attendants on effective cleaning and maintenance tasks.
• Oversee daily staff operations, ensuring high standards of cleanliness in rooms and common areas.
• Schedule shifts and arrange for replacements as needed.
• Educate staff on hygiene and tidiness standards, motivating them to excel in their roles.
• Monitor stock levels of cleaning products and participate in large cleaning projects.
• Ensure compliance with safety and sanitation policies.

• Proven work experience as a Housekeeping Supervisor or in a similar role.
• Hands-on experience with cleaning tasks in large organizations.
• Familiarity with industrial cleaning equipment and products.
• Excellent organizational and team management skills.
• Physical stamina to handle job demands.
• Flexibility for varying shifts, including evenings and weekends.

• Inspect cleaned areas to ensure quality standards are met.
• Coordinate with various departments including Housekeeping, Engineering, and Front Office.
• Assist management in hiring, training, and evaluating staff.
• Document and resolve issues related to inconsistent room standards.
• Maintain safety and security policies while reports maintenance issues as needed.

• High school diploma or *** equivalent.
• Minimum of 1 year of related work experience.
• At least 1 year of supervisory experience.