Jobs in Riyadh

About the Role

Geely Auto International is seeking an experienced Channel Sales Manager to join its team in Riyadh, Saudi Arabia. As a leading automobile manufacturer with a global presence, Geely Auto Group is focused on driving sales achievement and market expansion. This role is integral to developing and executing sales strategies, fostering strong customer relationships, and achieving revenue targets within established guidelines.

The Channel Sales Manager will lead and manage the sales team to optimize performance and drive business growth. This position requires a strategic approach, a thorough understanding of the automotive sector, and the ability to cultivate a high-performance sales environment.

Key Responsibilities

• Develop channel-specific sales strategies by analyzing historical performance, current market trends, and competitive dynamics to enhance market share.
• Lead, mentor, and develop the sales team to achieve optimal performance and required competencies, fostering a culture that consistently meets and exceeds revenue targets.
• Ensure the achievement of assigned sales targets and drive business growth through effective sales team management.
• Streamline and support sales operations to maximize team efficiency.
• Build and maintain strong relationships with customers by delivering high-quality service and positioning the company as a trusted supplier.
• Expand the customer base by identifying, qualifying, and converting new business leads into long-term customers.
• Execute assigned strategic sales plans to strengthen market presence and broaden the company’s customer portfolio.
• Analyze sales performance trends and lead times to support effective inventory planning and optimization.

Qualifications and Requirements

• A Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 5 years of experience in channel sales, with a specific focus on the auto industry.
• Strong understanding of consumer behavior and market dynamics across different cultures and regions.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Fluent in English at a business level.

Required Skills

• Channel Sales
• Sales Strategy Development
• Customer Relationship Management
• Sales Team Management
• Business Development
• Market Analysis
• Inventory Planning
• Communication Skills
• Interpersonal Skills

Work Environment and Additional Information

This is a full-time, office-based role located in Riyadh, Saudi Arabia. Occasional travel for industry events or company meetings may be required.

Proficiency in Arabic is considered a plus for this position.

About the Role

Palo Alto Networks is seeking a Domain Consultant specializing in Strata solutions for the Saudi Arabian market. This role is key to delivering advanced cybersecurity solutions and protecting our digital way of life. As a Domain Consultant, you will serve as the technical expert for our portfolio, defining and promoting technical solutions that align with customer business objectives. You will work at the intersection of innovation and impact, addressing real-world challenges with advanced technology and collaborative problem-solving.

Palo Alto Networks is a leader in the cybersecurity industry, guided by values of Disruption, Collaboration, Execution, Integrity, and Inclusion. We utilize AI to enhance individual contributions and foster a culture of trust and shared success. This position offers opportunities for global team collaboration, close customer engagement, and professional growth in a dynamic environment.

Key Responsibilities

• Collaborate with account teams to recommend and develop customer solutions within your specialized area.
• Present technical solutions to customers at all levels, from practitioners to senior leadership.
• Act as the primary technical point of contact for Cortex, assisting with RFI/RFP responses.
• Lead and support customer demonstrations to showcase the company's value proposition.
• Scope and lead Proof of Value (PoV) projects for prospective customers and partners, ensuring technical wins.
• Drive high technical validation and PoV win rates within your specialization.
• Discuss product alignment with customer requirements and highlight differentiators.
• Architect solutions to strengthen and simplify customer security postures.
• Document High-Level Designs and Key Use Cases for effective implementation and value realization of Palo Alto Networks solutions.
• Assist customers in building and developing services around Cortex solutions.
• Lead discussions on industry trends and emerging changes in the security landscape.
• Discuss competitive offers and position Palo Alto Networks' solutions effectively.
• Position Palo Alto Networks or Partner-delivered services to ensure proper implementation and value realization.
• Serve as a conduit for customer feedback to Product Management, Technical Marketing, and R&D.

Qualifications and Requirements

• A minimum of 6 years of experience in Security Operations or pre-sales/sales engineering within SIEM, SOAR, SOC, and/or XDR/EDR environments.
• Proven experience working directly with customers, demonstrating strong problem-solving skills and a proactive approach.
• A solid understanding of Security Operations Center (SOC) processes and workflows.
• Advanced knowledge of SIEM and/or SOAR solutions.
• Advanced knowledge of Endpoint Security XDR/EDR solutions.
• Proficiency in both English and Arabic is required.

Required Skills

• Security Operations
• Pre-sales/Sales Engineering
• SIEM
• SOAR
• SOC
• XDR/EDR
• Problem-solving
• Scripting (Python preferred)
• Cloud Technologies
• DevOps

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

Acuative Middle East is seeking a Field Services Engineer to join its team in Riyadh, Saudi Arabia. This full-time position is focused on supporting the on-site deployment, installation, and maintenance of advanced data center infrastructure. The role requires hands-on experience with high-performance computing (HPC) environments, GPU-based systems, and modern cooling technologies to ensure the efficient operation of critical client systems.

Key Responsibilities

• Install, configure, and maintain servers and hardware infrastructure at customer sites.
• Lead the deployment of advanced GPU systems, including NVIDIA A100, H100, and HGX platforms.
• Perform on-site troubleshooting, diagnostics, and repairs to resolve technical issues.
• Support and maintain liquid cooling systems, including direct-to-chip and immersion cooling technologies.
• Coordinate with data center teams during installations, upgrades, and expansion projects.
• Ensure all deployed systems operate efficiently and meet established performance standards.
• Document all service activities, system configurations, and technical issues encountered.

Qualifications and Experience

• A minimum of 7 years of experience in field service, data center operations, or similar technical environments.
• Proven experience working with Supermicro servers.
• Strong expertise in the deployment and management of NVIDIA GPU systems, specifically A100, H100, and HGX platforms.
• Hands-on experience with various liquid cooling technologies.
• A solid background in on-site data center deployments and infrastructure setup.
• Exceptional troubleshooting and problem-solving skills.
• The ability to work independently and manage field operations effectively.

Required Skills

• Servers and Hardware Infrastructure
• GPU Systems (NVIDIA A100, NVIDIA H100, NVIDIA HGX platforms)
• Troubleshooting, Diagnostics, and Repairs
• Liquid Cooling Systems (including CDUs)
• Data Center Operations and Deployments
• Performance Standards Monitoring
• Technical Documentation
• Supermicro Servers
• Problem-solving
• Independent Work and Field Operations Management
• High-speed networking technologies
• AI / HPC clusters

Additional Information

This is a full-time Field Services Engineer position based in Riyadh, Saudi Arabia. Familiarity with vendors such as CoolIT Systems, Vertiv, and Schneider Electric is preferred. The company requires 10+ years of experience for this role.

About the Role

Turner & Townsend, a global professional services company, is seeking a dedicated HSE Engineer to join its Project Management Team in Riyadh, Saudi Arabia. This role will focus on a significant real estate development project in the Middle Oraija District. The HSE Engineer will be responsible for developing, implementing, and maintaining comprehensive Health, Safety, and Environment programmes throughout the project lifecycle, ensuring workforce protection and adherence to local Saudi regulations and global best practices. This position offers an opportunity to contribute to workplace safety and employee well-being during project delivery.

Turner & Townsend partners with clients across real estate, infrastructure, energy, and natural resources, providing programme, project, cost, asset, and commercial management, controls and performance, procurement and supply chain, net zero, and digital solutions. As a subsidiary of CBRE Group, Inc., the company delivers premier programme, project, and cost management offerings worldwide.

Key Responsibilities

• Develop, implement, and monitor HSE policies, procedures, and programmes aligned with project phases, ensuring compliance with Saudi Arabia's labour laws and international standards.
• Conduct regular inspections to verify compliance with Personal Protective Equipment (PPE) usage and safe work procedures.
• Perform comprehensive risk assessments and hazard identification across all project development phases, from site acquisition through construction and handover.
• Recommend and enforce effective mitigation strategies specific to the project environment.
• Lead incident investigations on the project site, conduct root cause analysis, and implement corrective and preventive actions.
• Collaborate with the Project Management Team, contractors, clients, and project stakeholders to ensure HSE requirements are clearly understood and met.
• Prepare and deliver HSE training, inductions, and awareness campaigns for all personnel.
• Maintain accurate records of inspections, audits, incidents, and training activities.
• Liaise with government agencies and regulatory bodies for statutory report submissions.
• Coordinate emergency response planning, conduct drills, and ensure organisational readiness for potential incidents.
• Track and analyse HSE performance metrics, preparing reports for the Project Management Team and clients to support data-driven decision-making.
• Support HSE budget management and cost control initiatives, preparing cost estimates for safety equipment, training, and compliance.

Qualifications and Requirements

• Bachelor's degree in Occupational Safety and Health, Environmental Science, Engineering, or a related field.
• 3-8 years of relevant HSE experience in real estate development projects.
• Currently based in Saudi Arabia with a valid work visa or residency status.
• Proven track record of implementing HSE programmes on real estate construction and development sites.
• In-depth knowledge of Saudi Arabia's labour laws, regulations, and HSE requirements.

Required Skills and Competencies

• Development and implementation of HSE policies, procedures, and programmes.
• Conducting risk assessments and hazard identification.
• Leading incident investigations and performing root cause analysis.
• Implementing corrective and preventive actions.
• Developing and delivering HSE training and awareness campaigns.
• Emergency response planning and coordination.
• Tracking and analysing HSE performance metrics.
• HSE budget management and cost control.
• Proficiency in Microsoft Office Suite and HSE management systems.
• Excellent written and verbal communication skills, with the ability to effectively communicate safety expectations and influence behaviour.
• Strong analytical and problem-solving capabilities with meticulous attention to detail.
• Leadership and team management capabilities.
• Ability to work collaboratively in multicultural environments and build strong relationships.
• Strong organisational and time management skills with the ability to prioritise multiple initiatives.
• Ability to make decisive decisions whilst maintaining transparency and ethical standards.

Work Location and Type

This is a full-time position based in the Middle Oraija District, Riyadh, Saudi Arabia.

About the Role

OPSWAT, a global leader in critical infrastructure cybersecurity for IT, OT, and ICS, is seeking a motivated Regional Sales Manager to join its team in Riyadh, Saudi Arabia. The company provides an end-to-end platform designed to protect complex networks, secure devices, and ensure compliance for public and private sector organizations and enterprises. With over two decades of commitment to technology innovation, OPSWAT serves more than 1,700 organizations worldwide, playing a vital role in safeguarding critical infrastructure.

In this role, the Regional Sales Manager will be instrumental in driving company revenue and growth. This position requires a deep understanding of OPSWAT's technology, the development and execution of strategic account plans, and a focus on deploying Cybersecurity platforms and solutions. Building strong relationships within target accounts, leveraging company resources, and negotiating new business opportunities are key aspects of this role.

Key Responsibilities

• Strategically identify business opportunities that align with high-value use cases across key verticals.
• Develop and implement comprehensive sales strategies and tactics to exceed sales quotas for OPSWAT products, solutions, and services.
• Communicate compelling value propositions to clients that directly address their specific needs and requirements.
• Employ client-centric, solutions-oriented selling strategies and a proactive approach to identify, qualify, and close enterprise sales.
• Effectively articulate the financial ROI/TCO value of OPSWAT solutions and build value throughout the negotiation process.
• Maintain detailed account and opportunity information within Salesforce CRM, including account win plans, customer interactions, and sales inhibitors.
• Accurately forecast and report revenue projections to management.
• Consistently achieve and exceed annual sales quotas, with performance evaluated on a quarterly basis.

Qualifications and Requirements

• A minimum of 5 years of successful experience selling technology products and solutions to businesses.
• A Bachelor's degree, preferably in a technical discipline, or equivalent practical experience.
• A proven track record of selling complex solutions directly to enterprise customers and through Channel/SI Partners.
• Demonstrated ability to uncover, qualify, develop, and close new accounts through a combination of strategic and proactive account activity.
• The ability to set goals, prioritize tasks, and achieve success with minimal oversight in a dynamic work environment.
• A commitment to maintaining an accurate sales pipeline and updated forecast for management.
• A fundamental understanding of security threats, solutions, and security tools.
• Excellent time management skills, enabling work with high levels of autonomy and self-direction.
• A competitive mindset, with the ability to ramp up quickly, adapt rapidly, and take pride in exceeding sales goals.
• Willingness and ability to travel as necessary to assigned accounts and for Company meetings.
• Highly ethical and professional personal conduct.

Skills

• Sales
• Account Management
• Negotiation
• Presentation Skills
• Communication
• Salesforce CRM proficiency
• Cybersecurity knowledge

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Candidates with previous experience as a member of a corporate sales team and a career track record of exceeding multi-million-dollar sales quotas are highly desired. Previous experience selling into critical infrastructure and data diode sales experience will be given preference.

The role requires individuals who are persuasive, possess excellent negotiation and presentation skills, and can effectively communicate with both technology-oriented professionals and senior business executives. Comfort in articulating the technical and business value of OPSWAT platforms is essential.

About the Role

BD, a global leader in medical technology, is seeking a dynamic and experienced Area Sales Manager for its Pharmacy Automation (PA) portfolio. This role is instrumental in driving the growth and success of BD's innovative solutions within the Western and Southern regions of the Kingdom of Saudi Arabia. The Area Sales Manager will execute the commercial strategy, cultivate key relationships, and foster a high-performing sales team to achieve sustainable business growth. This position demands strong leadership, strategic account development, market shaping expertise, and a commitment to operational excellence, while upholding BD's stringent ethical and professional standards.

Key Responsibilities

• Drive sales revenue and profitable growth for the Pharmacy Automation (PA) portfolio across the assigned area in the Western and Southern region of KSA.
• Develop and execute comprehensive territory and account strategies to expand BD's market and category share.
• Lead, coach, and support the sales team to achieve individual and area-level performance objectives.
• Build and maintain robust relationships with key decision-makers, influencers, and clinical and non-clinical stakeholders across strategic accounts.
• Engage, develop, and manage relationships with Key Opinion Leaders (KOLs), local societies, and key partners.
• Drive strategic market share gain initiatives, including account segmentation, targeting, and demand generation.
• Implement market development and market-shaping initiatives, ensuring the successful execution of new product launches.
• Ensure effective product positioning, detailing, and value communication aligned with the PA strategy.
• Oversee product training and development for internal teams and external partners to ensure strong product knowledge.
• Provide clinical awareness, education, and technical support to healthcare professionals (HCPs).
• Drive sales effectiveness and execution excellence by complying with BD's commercial excellence framework, processes, and SFDC requirements.
• Ensure full compliance with BD's ethical, regulatory, and business conduct standards at all times.

Qualifications and Requirements

• Bachelor's degree in a medical, healthcare, or related scientific discipline.
• Minimum of 7 years of sales experience within the medical devices industry, specifically with capital equipment, and a strong preference for experience in Pharmacy Automation portfolios.
• Prior experience in area sales management, team leadership, or senior account management is highly preferred.
• Demonstrated leadership, coaching, and business management capabilities.
• Strong relationship-building skills with a strategic, growth-oriented mindset.
• Proven ability to drive results, manage complexity, and execute strategy effectively.
• Excellent communication, interpersonal, and stakeholder management skills.
• Willingness to travel as required.

Required Skills

• Sales
• Pharmacy Automation
• Commercial Strategy
• Account Management
• Sales Management
• Leadership
• Strategic Account Development
• Market Shaping
• Execution Excellence
• Relationship Building
• Stakeholder Management
• Demand Generation
• Product Launch
• Product Positioning
• Value Communication
• Product Training
• Clinical Awareness
• Technical Support
• Sales Effectiveness
• SFDC
• Business Management
• Communication
• Interpersonal Skills

Work Location and Type

This is a full-time position. The primary work location is SAU Riyadh - Centria Office Building, with additional locations in Jeddah and Riyadh, Saudi Arabia. The role requires willingness to travel as needed.

About the Role

Food Industries Polytechnic is seeking a highly organized and professional Executive Secretary to provide comprehensive administrative support to its senior leadership team. This role is crucial for ensuring the smooth and efficient operation of executive functions, maintaining effective communication channels, and optimizing workflow. The ideal candidate will possess a high degree of professionalism, discretion, and the ability to manage multiple priorities effectively in a dynamic and fast-paced environment.

Key Responsibilities

• Manage complex calendars, including scheduling appointments, meetings, and coordinating travel arrangements.
• Prepare, edit, and format a variety of documents such as correspondence, presentations, and reports with a high degree of accuracy.
• Screen, prioritize, and respond to inquiries from executives, stakeholders, and other parties in a timely and professional manner.
• Plan and coordinate internal and external meetings, events, and conferences, ensuring all logistical aspects are covered.
• Maintain filing systems, records, and confidential information with utmost accuracy and integrity.
• Prepare meeting agendas, take detailed minutes, and track action items to ensure follow-through.
• Liaise effectively with internal teams and external partners to facilitate the timely delivery of tasks and projects.
• Provide support for special projects and cross-departmental initiatives as required by senior leadership.
• Monitor and manage office workflow to identify areas for improvement and optimize overall efficiency.

Qualifications and Requirements

• A minimum of 5 to 7 years of experience in administrative support or executive assistance.
• Demonstrated proficiency in calendar management, travel coordination, and professional correspondence.
• Excellent written and verbal communication skills in English.
• Proven ability to handle confidential information with the highest level of integrity and discretion.
• Experience supporting C-suite executives is highly preferred.
• Proficiency in project coordination and event planning is advantageous.
• Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with other productivity tools.
• Comfort and capability in working within a dynamic, deadline-driven environment.

Essential Skills

• Superior organizational and time-management abilities.
• Exceptional attention to detail and a commitment to accuracy.
• Strong problem-solving skills and the capacity for proactive decision-making.
• High degree of professionalism, discretion, and sound judgment.
• A collaborative mindset with effective interpersonal skills.

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. A Bachelor's degree in Business Administration, Communications, or a related field is preferred. Certifications in administrative management or office administration are considered a plus.

About the Role

Styli Marketplace, a prominent e-commerce platform for fashion and beauty in the GCC and India, is seeking an Executive - Influencer & Content to join its team in Riyadh, Saudi Arabia. Founded in 2019 by Landmark Group, Styli offers a wide selection of fashion and beauty products, aiming to be a leading destination for fast fashion and lifestyle. This role is designed for individuals with a strong understanding of social media culture, emerging trends, and content creators, who will contribute to expanding Styli's creator community and developing engaging content across Saudi Arabia.

Key Responsibilities

• Identify and build relationships with influencers and creators in Saudi Arabia who align with the Styli brand and target audience.
• Stay informed about the latest trends, influential creators, and trending conversations on platforms like TikTok, Instagram, and Snapchat.
• Collaborate with creators to develop and execute innovative content ideas and influencer marketing campaigns.
• Create and produce engaging social-first content for Styli's official channels, including trend-driven videos and fashion storytelling formats.
• Produce and edit content using mobile-first techniques and leverage AI creative tools for efficient content development.
• Contribute to the ongoing generation of fashion-forward, trend-driven content across various product categories and marketing initiatives.
• Identify content creation opportunities by recognizing trending moments, engaging in cultural conversations, and spotting emerging creators.
• Monitor and analyze content and creator performance metrics to assess audience engagement and content impact.
• Coordinate content and influencer activities with Brand, Social Media, and Marketing teams for product launches, campaigns, and seasonal events.

Qualifications and Requirements

• Must be an Arabic speaker based in the Kingdom of Saudi Arabia.
• Possess 0-3 years of experience in social media, influencer marketing, content creation, or a related field.
• Demonstrate a strong understanding of TikTok, Instagram, Snapchat, and the creator landscape in Saudi Arabia.
• Exhibit a genuine interest in fashion, current trends, content creation, and social media.
• Comfortable with hands-on content creation, including filming, editing, and utilizing AI creative tools.
• Possess a natural curiosity for identifying and understanding trending topics.
• Strong communication and interpersonal skills are essential for relationship building.
• Must be organized, proactive, and able to work effectively in a fast-paced environment.
• Recent graduates with relevant internships, demonstrable creator experience, or a background in social media are encouraged to apply.

Required Skills

• Social Media Management
• Influencer Marketing
• Content Creation
• TikTok Content Strategy
• Instagram Engagement
• Snapchat Storytelling
• Fashion Trend Analysis
• Content Development
• Communication Skills
• Relationship Building

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves hands-on content creation and collaboration within a dynamic team environment. The Executive - Influencer & Content will report to the Assistant Manager – Influencer Onboarding & Content.

About the Role

Yakoata Almadaen for Projects Co. is a specialized manufacturing company focused on producing high-quality wooden furniture and delivering comprehensive interior decoration solutions. The company undertakes complete interior projects for clients in sectors including hotels, offices, hospitals, and schools, emphasizing functional and aesthetically refined results. Operations are supported by experienced engineers and technicians ensuring precision, durability, and innovative design, backed by a robust production capacity for large orders while adhering to stringent quality standards. Yakoata Almadaen is committed to reliable, on-time delivery and fostering strong client relationships.

This is a full-time, on-site Senior Sales Representative position based in the Riyadh Region. The role involves identifying and developing new business opportunities, with a strategic focus on clients within the hospitality, corporate, healthcare, and education sectors. The successful candidate will manage the entire sales cycle, from prospecting and qualification through to proposal development, negotiation, and deal closure.

Key Responsibilities

• Identify and develop new business opportunities within the hospitality, corporate, healthcare, and education sectors.
• Manage the complete sales cycle, including prospecting, client qualification, proposal generation, negotiation, and closing deals.
• Conduct client visits to present furniture and interior solutions effectively.
• Coordinate product specifications with the technical and production teams to ensure client requirements are met.
• Ensure timely and accurate delivery of orders according to client specifications.
• Nurture existing client accounts and manage after-sales follow-up to maintain strong relationships.
• Gather market intelligence and competitor insights to inform sales strategies.
• Contribute to the development and execution of sales strategies to achieve revenue growth targets.
• Maintain accurate sales forecasts and generate comprehensive sales reports.

Qualifications and Requirements

• Proven experience in B2B sales, with a preference for candidates with experience in furniture, interior design, construction, or other project-based industries.
• Demonstrated ability to understand technical drawings, product specifications, and project requirements.
• Ability to collaborate effectively with engineering and production teams.
• Solid organizational, time management, and pipeline management skills.
• Proficiency in CRM software and basic office applications.
• Excellent communication and presentation skills suitable for a professional business environment.
• Bachelor's degree in Business, Marketing, Engineering, Interior Design, or a related field, or equivalent practical experience.
• Demonstrated ability to work independently and meet sales targets in a fast-paced, project-driven environment.
• Familiarity with the Riyadh and broader Saudi market, including key sectors such as hotels, offices, hospitals, and schools, is highly desirable.

Required Skills

• B2B Sales
• Prospecting
• Client Relationship Management
• Negotiation
• Closing Deals
• Understanding Technical Drawings and Product Specifications
• Organizational Skills
• Time Management
• Pipeline Management
• CRM Software Proficiency
• Office Software Proficiency
• Communication Skills
• Presentation Skills
• Sales Strategies Development
• Proficiency in English and Arabic is an advantage.

Work Environment and Experience

This is a full-time, on-site position located in Riyadh, Riyadh Region. The role requires 5-10 years of experience in a relevant sales capacity.

About the Role

Lumos Tech is seeking a high-performing Sales Manager to join its team in Riyadh, Saudi Arabia. This role will focus on driving the success of "Purple Cow," an innovative platform connecting brands and creators across the Middle East. The position is designed for a driven professional who excels at closing strategic deals across Saudi Arabia, the UAE, Egypt, and Jordan, and who possesses the vision to build and manage a scalable sales team.

The ideal candidate will be instrumental in transforming sales operations into a scalable revenue engine, with a strong understanding of both technology and marketing value. This position prioritizes a closer mentality, with management responsibilities developing from that foundation.

Key Responsibilities

• Identify, target, and close new business opportunities across Saudi Arabia (KSA), the United Arab Emirates (UAE), Egypt, and Jordan.
• Cultivate and maintain strong relationships with brands, agencies, and key marketing decision-makers.
• Manage the entire sales cycle, from initial prospecting through to deal closure.
• Consistently achieve and exceed established sales targets.
• Develop and execute effective sales strategies to drive revenue growth.
• Build and maintain a robust sales pipeline, ensuring accuracy in forecasting and CRM reporting.
• Continuously optimize conversion rates and refine sales processes for maximum efficiency.
• Recruit, train, and effectively manage a high-performing sales team.
• Establish clear Key Performance Indicators (KPIs), targets, and performance frameworks for the sales team.
• Develop comprehensive sales playbooks, scripts, and scalable processes to support team success.
• Foster a culture of high performance and continuous improvement within the sales department.
• Collaborate closely with marketing, operations, and leadership teams to support growth initiatives and strategic partnerships.
• Contribute to shaping the future commercial direction and strategy of the business.

Qualifications and Requirements

• A minimum of 5 years of experience in Business-to-Business (B2B) sales.
• A proven track record of successfully closing deals and consistently achieving sales targets.
• Demonstrated experience in building or managing a sales team.
• Experience within SaaS, digital marketing, advertising, influencer marketing, or the creator economy is considered a strong advantage.
• Exceptional negotiation, communication, and closing skills.
• Proficiency in CRM systems and strong pipeline management capabilities.
• Must be based in Saudi Arabia.
• Experience within the GCC and broader regional markets is a significant advantage.

Required Skills

• Sales
• Business Development
• Account Management
• Sales Strategy
• Pipeline Management
• Team Building
• Leadership
• Negotiation
• Communication
• Closing Skills
• CRM
• SaaS
• Digital Marketing
• Advertising
• Influencer Marketing
• Creator Economy

Work Environment and Compensation

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Compensation includes a competitive base salary and a performance-based commission structure. Significant opportunity for leadership development and career advancement is available.

About the Role

EY-Parthenon Strategy is seeking experienced strategy professionals at the Manager or Senior Manager level to join its expanding team in Riyadh, Saudi Arabia. This role involves leading significant engagements and supporting major clients within the Financial Services and Private Equity sectors across the MENA region. EY-Parthenon specializes in high-level strategic consulting, focusing on corporate strategy, market entry, growth strategy, and greenfield projects, delivering actionable, high-impact strategies by combining deep expertise with client insights.

Key Responsibilities

• Lead the delivery of strategic consulting engagements within the Financial Services and Private Equity sectors.
• Define project objectives in collaboration with senior leadership, ensuring execution aligns with EY-Parthenon's standards.
• Address complex strategic challenges directly with clients, translating their needs into actionable insights and high-impact deliverables.
• Leverage sector expertise to guide clients through industry-specific dynamics.
• Manage and mentor teams, fostering their development and ensuring high performance.
• Maintain strong client relationships and ensure the quality and timeliness of all project deliverables.
• Proactively identify and manage project risks, escalating issues as appropriate.
• Contribute to a culture of excellence within the EY-Parthenon team.

Qualifications and Requirements

• A bachelor's degree or MBA from a top-ranking university or business school with outstanding academic records.
• 6-8+ years of experience in strategy consulting firms within the GCC and MENA region.
• Strong experience across Financial Services, including Banking, FinTech, Asset & Wealth Management, Insurance, and Private Equity.
• A proven track record of delivering "Big Picture" strategy projects, such as corporate strategy, growth initiatives, and market entry strategies.
• Demonstrated analytical, problem-solving, project management, and leadership skills.
• Willingness to travel across the MENA region, approximately 25-70% of the time.

Required Skills

• Strategy Consulting
• Financial Services
• Private Equity
• Analytical and Problem-solving capabilities
• Market Assessments and Strategy Development
• Leveraging Industry Trends and Data-driven Insights
• Exceptional Communication and Stakeholder Management
• Project Management
• Leadership

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. EY-Parthenon fosters a globally diverse team and a flexible environment, nurturing talents within an inclusive culture of connected teams. The role offers opportunities for continuous learning and exposure to a diverse project portfolio.

About the Role

Le Méridien Hotels & Resorts is seeking an EBC Coordinator to join the Sales & Marketing team in Riyadh, Saudi Arabia. This position is suitable for individuals with 0-1 year of experience looking to advance their careers in the hospitality sector. The EBC Coordinator will be instrumental in supporting sales and marketing operations, ensuring operational efficiency, and contributing to a positive guest experience.

Le Méridien Hotels & Resorts embraces the spirit of glamorous travel with a European influence. The company seeks curious and creative individuals who enjoy connecting with guests and are dedicated to creating memorable experiences. This role is part of Marriott International's global team, offering opportunities for professional growth and development.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, faxing, and copying.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in software systems involved in the sales process, such as commissions and leads.
• Respond to guest inquiries regarding property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating with them via phone and email to address questions and requests.
• Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting the team to reach common goals, and listening and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required.

Required Skills

• Sales Techniques
• Guest Loyalty
• Communication
• Professionalism
• Teamwork

Work Environment and Schedule

This is a full-time, contract position located at King Abdullah Ibn Abdulaziz Road, Al Woroud District, Riyadh, Saudi Arabia, 11544. The role is non-management and is not a remote position.

Le Méridien Hotels & Resorts is an equal opportunity employer committed to diversity and inclusion. The company values unique backgrounds and provides access to opportunities, fostering an environment free from discrimination based on disability, veteran status, or other protected characteristics.

About the Role

4level1 is seeking a Senior Sales & Front Desk professional to join its team in Riyadh, Saudi Arabia. This full-time, on-site position is responsible for managing the initial point of contact for the institution, ensuring a welcoming and efficient experience for visitors and prospective students. The role combines administrative duties with sales engagement to support enrollment growth for comprehensive English language programs.

As a provider of English language education aligned with international CEFR standards, 4level1 focuses on developing practical communication skills. The institution offers both online and face-to-face instruction to a diverse student base across the Middle East. The Senior Sales & Front Desk role is integral to delivering quality teaching and fostering a supportive learning environment.

Key Responsibilities

• Welcome and assist all visitors, responding to inquiries in person, over the phone, and via online channels to maintain a professional reception area.
• Manage student registrations, handle necessary documentation, and schedule placement tests.
• Coordinate with academic staff regarding class schedules and any updates.
• Drive enrollment growth through proactive outreach and engagement with prospective students and their guardians.
• Conduct sales consultations, presenting 4level1's program options to meet learner needs.
• Follow up on leads to achieve enrollment targets.
• Provide basic training and guidance to junior front-desk or sales staff.
• Maintain accurate records within the CRM or student management system.
• Collaborate with management to identify opportunities for improving customer experience and sales processes.

Qualifications and Requirements

• Strong communication skills, including clear spoken and written English, active listening, and the ability to interact effectively with a diverse student population and their families.
• Proven customer service abilities, with experience managing inquiries, resolving concerns, and maintaining a welcoming front-desk environment.
• Demonstrated sales skills, including prospecting, conducting needs-based consultations, presenting program offerings, and closing enrollments.
• Experience in sales management or coordination, including tracking leads, monitoring performance against targets, reporting on sales activities, and contributing to sales strategies.
• Background in training or mentoring, with the capacity to support junior sales or front-desk team members.
• Familiarity with CRM or student information systems, proficiency in MS Office or Google Workspace, and commitment to accurate data entry.
• Previous experience in the education sector, language training, or a service-oriented environment is preferred.
• Ability to work on-site in Riyadh, manage shifting priorities, and maintain professionalism during peak periods.
• Post-secondary education in Business, Marketing, Education, or a related field is considered an advantage.

Required Skills

• Communication (Spoken and Written English)
• Customer Service
• Sales and Sales Management
• Training and Mentoring
• CRM Systems
• MS Office Suite
• Google Workspace

Work Environment and Experience

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. The Senior Sales & Front Desk professional will work directly within the institution, interacting with students, staff, and visitors.

About the Role

Accenture Middle East is seeking a Dynamics CRM Functional (CE) Manager to join our team in Riyadh, Saudi Arabia. This role serves as a key liaison between business stakeholders and technical teams, focusing on the design, configuration, and delivery of Dynamics 365 Customer Engagement (CE) solutions. The position involves managing the full lifecycle of solution development, from initial requirements gathering and functional design through to testing, ensuring alignment with business processes and adherence to Microsoft best practices. The primary objective is to deliver innovative solutions that provide significant business value to clients.

Key Responsibilities

• Facilitate workshops and meetings with stakeholders to capture and document business requirements.
• Conduct fit-gap analysis and develop detailed functional specifications for Dynamics 365 CE solutions.
• Design Dynamics 365 CE solutions with a focus on configuration and minimal customization.
• Configure core Dynamics 365 CE components, including entities, forms, views, dashboards, workflows, and business rules.
• Prototype and validate business processes to ensure alignment with client needs.
• Lead the implementation of Dynamics 365 CE modules such as Sales, Customer Service, Marketing, and Field Service.
• Develop and execute comprehensive test plans to ensure solutions meet business and functional requirements.
• Deliver end-user training sessions and create user-friendly guides.
• Maintain documentation for implemented solutions to facilitate knowledge transfer.
• Provide post-go-live support to address client queries and ensure smooth operational transitions.
• Recommend opportunities for continuous improvement to optimize business processes and solution performance.
• Advise clients on leveraging the Power Platform and Microsoft CoPilot for innovation and improved business outcomes.

Qualifications and Experience

• Proven experience in Dynamics 365 CE implementation, configuration, and functional consulting.
• Strong expertise in leading requirement gathering, fit-gap analysis, and solution design workshops.
• Hands-on experience with Dynamics 365 CE modules including Sales, Customer Service, Marketing, and Field Service.
• Demonstrated leadership capabilities in managing projects and teams.
• Excellent stakeholder management skills.
• A deep understanding of aligning business processes with technology solutions.
• Commitment to adhering to Microsoft best practices in solution design and implementation.

Required Skills

• Dynamics 365 Customer Engagement (CE)
• Requirement Gathering
• Fit-Gap Analysis
• Solution Design
• Functional Testing
• Dynamics 365 CE Configuration (Entities, Forms, Views, Dashboards, Workflows, Business Rules)
• Dynamics 365 Sales
• Dynamics 365 Customer Service
• Dynamics 365 Marketing
• Dynamics 365 Field Service
• Test Plans Development
• End-user Training Delivery
• User Guides Creation
• Documentation Maintenance
• Post-go-live Support
• Continuous Improvement Recommendations
• Power Platform (Power Automate, Power Apps, Power BI)
• Microsoft CoPilot

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Preferred certifications include Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230), Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210), Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Microsoft Certified: Power Platform Solution Architect Expert (PL-600), and Microsoft Certified: Azure Fundamentals (AZ-900).

About the Role

Serco is seeking a Technical Advisor specializing in Railway Station Systems to join our team in Riyadh, Saudi Arabia. This role will provide expert technical support for the Qiddiya Grand Central Station (GCS) development, covering concept to detailed design stages. The focus will be on the integration, operability, and maintainability of all hard and soft station systems, including utilities supply, to ensure safe, reliable, and operationally effective railway infrastructure throughout its lifecycle.

The Grand Central Station will host multiple rail modes, each with its own operator and safety management systems. This position requires a thorough understanding of the interfaces between host and guest operators, ensuring seamless system integration across operational boundaries. The role serves as the technical Operations & Maintenance (O&M) representative to the Lead Design Consultant (LDC), ensuring all systems are designed with consideration for maintenance access, operational resilience, asset replacement, safety obligations, and regulatory compliance.

Key Responsibilities

• Provide specialist technical support for the integration, operability, and maintainability of all hard and soft station systems, including utilities supply, for the Qiddiya Grand Central Station development.
• Act as the technical O&M representative to the Lead Design Consultant (LDC) during the concept design phase.
• Ensure station infrastructure and Mechanical, Electrical, Plumbing, and Hydraulic (MEPH) and Vertical Transport (VT) systems are designed to support safe, maintainable, reliable, and operationally effective railway infrastructure throughout the asset lifecycle.
• Provide technical review and advisory support to the LDC concerning station MEPH systems and associated infrastructure.
• Review schemes and designs from an O&M perspective to ensure alignment with operational and maintainability requirements.
• Ensure that maintenance access, isolation requirements, lifting strategies, and replacement provisions are incorporated into designs, considering operational requirements.
• Assess lifecycle maintenance requirements and operational impacts associated with technical systems.
• Support the development of maintenance philosophies and maintainability strategies for station infrastructure.
• Review plant room zoning, equipment access arrangements, and technical accommodation requirements.
• Ensure that operational resilience, redundancy, and maintainability of critical systems are considered in the design.
• Support the identification and management of technical operational risks.
• Participate in schematic design reviews, technical workshops, and interdisciplinary coordination activities.
• Support the development of asset information, maintenance data, and lifecycle management requirements.
• Contribute to safety assurance, hazard identification, and operational readiness activities.
• Ensure alignment with railway regulatory requirements, standards, and industry best practices.
• Support the integration of station systems into future maintenance and asset management frameworks.

Qualifications and Experience

• Significant technical experience within railway, metro, or major transportation infrastructure environments.
• Strong experience with MEPH systems design and integration principles within complex operational facilities.
• Experience supporting maintainability and operational integration during infrastructure design development.
• Strong understanding of railway operational environments and safety-critical infrastructure.
• Knowledge of lifecycle asset management and maintainability principles.
• Understanding of railway regulatory requirements and operational licensing considerations.
• Ability to identify technical operational risks and develop practical mitigation strategies.
• Experience supporting design assurance, systems integration, or technical governance processes.
• Experience on underground or sub-surface railway stations is desirable.
• GCC railway project experience is desirable.
• Experience with Systems Assurance and Systems Engineering principles is desirable.
• Familiarity with asset management systems and ISO 55000 principles is desirable.
• Experience supporting operational readiness or handover activities is desirable.
• Understanding of Fire Life Safety Systems, Security, and critical infrastructure resilience requirements is desirable.
• Knowledge of railway station operational interfaces and passenger environment considerations is desirable.

Required Skills

• MEPH systems design
• Integration principles
• Maintainability
• Operational integration
• Railway operational environments
• Safety critical infrastructure
• Lifecycle asset management
• Railway Regulatory requirements
• Technical operational risks
• Design assurance
• Systems integration
• Technical governance
• Systems Assurance
• Systems Engineering
• Asset management systems
• ISO 55000 principles
• Operational readiness
• Handover activities
• Fire Life Safety Systems
• Security
• Critical infrastructure resilience
• Railway station operational interfaces
• Passenger environment considerations
• Communication
• Leadership
• Teamwork
• Problem-solving

Work Environment and Details

This full-time position is based in Riyadh, Saudi Arabia. The role requires significant technical experience, with a preference for candidates possessing over 10 years of relevant experience in railway or major transportation infrastructure environments. The company is Serco.

About the Role

Al-Futtaim Automotive, a division of the Al-Futtaim Group, is seeking a Regional Aftersales Manager to lead and optimize Aftersales business performance for BYD & Denza across a designated region in Saudi Arabia, specifically Riyadh. Al-Futtaim Group, established in the 1930s and headquartered in Dubai, is a diversified private business employing over 35,000 individuals across more than 20 countries. This role is accountable for revenue, profitability, customer experience, workshop productivity, and brand standards execution at the network level, contributing to the growth of BYD & Denza's Aftersales operations and its EV portfolio.

The Regional Aftersales Manager will act as the senior Aftersales authority within the region, overseeing service, parts, body shop, and allied revenue streams across all branches. The position requires strong commercial acumen, deep operational knowledge, and proven leadership capabilities for multi-disciplinary teams.

Key Responsibilities

• Manage the complete Aftersales Profit & Loss (P&L) for the region, including labor, parts, body shop, accessories, service contracts, and other revenue streams.
• Achieve volume, revenue, gross margin, and net profit targets across all regional branches.
• Drive growth in service retention, customer pay business, and value-added Aftersales products.
• Govern workshop productivity, technician efficiency, bay utilization, and overall throughput across regional service centers.
• Ensure service operations adhere to Original Equipment (OE) technical standards, maintain repair quality, and meet turnaround time benchmarks.
• Optimize service capacity planning based on parc growth, EV demand, and seasonal fluctuations.
• Take ownership of Aftersales customer experience Key Performance Indicators (KPIs), including CSI, NPS, complaint resolution, and Fix-Right-First-Time rates.
• Implement structured retention programs, service reminders, and lifecycle engagement strategies to expand the active customer base.
• Resolve escalated customer complaints, focusing on permanent solutions and customer recovery.
• Lead and mentor Service Managers, Parts Managers, Workshop Managers, and Aftersales teams across the region.
• Establish and maintain branch-level performance routines and accountability mechanisms.
• Develop branch leadership talent through coaching, succession planning, and capability-building initiatives.
• Ensure the full execution of Al-Futtaim and BYD brand standards across all Aftersales customer touchpoints.
• Drive compliance with Ministry requirements, warranty governance, and Health, Safety, and Environment (HSE) standards.
• Oversee audit readiness across workshops, parts operations, and customer-facing processes.
• Promote the penetration of accessories, service contracts, and extended warranties across the network.
• Develop and implement commercial campaigns and incentive frameworks to accelerate allied business growth.
• Identify and pursue fleet, corporate, and Business-to-Business (B2B) Aftersales opportunities within the region.
• Deliver monthly regional Aftersales performance reviews to Aftersales leadership and brand management.
• Track and report on core KPIs, including labor sales per RO, parts-to-labor ratio, retention rate, CSI, productivity, and workshop loading.
• Utilize data and dashboards to identify performance outliers, replicate best practices, and implement corrective actions.
• Collaborate with Sales, Network Development, Marketing, Finance, and Human Resources to align Aftersales priorities with business objectives.
• Engage with BYD Headquarters (HQ) Aftersales counterparts on technical, warranty, and commercial priorities.
• Represent the region in senior leadership reviews and strategic planning forums.

Qualifications and Requirements

• Bachelor's degree in Engineering, Business, Automotive, or a related discipline; an MBA is preferred.
• A minimum of 12 years of progressive experience in automotive Aftersales, with substantial exposure to service, parts, and body shop operations.
• Proven track record of successfully managing Aftersales P&L across a multi-branch dealer network at a regional or country level.
• Strong working knowledge of automotive Dealer Management Systems (DMS), Customer Relationship Management (CRM) systems, Enterprise Resource Planning (ERP) systems, and Business Intelligence (BI) reporting tools.
• Demonstrated success in delivering revenue growth, improving customer retention, and enhancing customer experience (CX) across a network.
• Experience within the GCC or KSA market is strongly preferred. Exposure to EV brands or Chinese OE environments is considered an added advantage.

Required Skills

• Strong commercial and P&L ownership mindset for multi-site Aftersales operations.
• Proven leadership experience with large, multi-disciplinary Aftersales teams across a regional network.
• Deep operational knowledge of workshop productivity, parts operations, and key service business levers.
• A strong customer experience orientation balanced with commercial discipline.
• Advanced analytical capabilities, including KPI design, performance diagnostics, and data-driven decision-making.
• Proficiency in using DMS, CRM, ERP, and BI tools such as SAP, Kerridge, Autoline, and Power BI.
• Confident stakeholder management skills across branches, OE, and HQ functions.
• A coaching, capability-building, and succession planning mindset.
• Excellent negotiation, problem-solving, and decision-making skills under pressure.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Müller's Solutions is seeking a highly experienced SAP Finance Lead Consultant with extensive S/4HANA Cloud Public Edition expertise to lead the Finance workstream for a key client in Saudi Arabia. This is a critical functional leadership role within the program, requiring deep knowledge of SAP Finance modules and a proven track record in cloud implementations. The successful candidate will be instrumental in ensuring the successful deployment of SAP S/4HANA Cloud, with a specific focus on ZATCA Phase 2 compliance. This role requires a strategic thinker capable of leading workshops, configuring complex financial structures, and managing data migration to ensure a seamless go-live.

Key Responsibilities

• Lead Fit-to-Standard workshops for all Finance processes to define best practices and system configurations.
• Configure the General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and Asset Accounting modules across four company codes.
• Take end-to-end ownership of ZATCA Phase 2 e-invoicing compliance, ensuring all regulatory requirements are met.
• Design and configure a multi-legal-entity financial structure that aligns with business needs and regulatory frameworks.
• Lead the data migration efforts for financial master data and open items, ensuring data integrity and accuracy.
• Provide comprehensive support during User Acceptance Testing (UAT) and resolve all finance-related issues during the go-live phase.
• Coordinate closely with the Controlling (CO) consultant on cross-functional finance topics to ensure integrated solutions.

Required Qualifications and Experience

• A minimum of 7 years of SAP FI consulting experience.
• Proven experience with at least two (2) S/4HANA Cloud Public Edition implementations.
• Mandatory experience with ZATCA Phase 2 clearance model go-live; candidates without this specific experience will not be considered.
• Strong understanding and application of International Financial Reporting Standards (IFRS).
• Demonstrated experience in multi-company code configuration.
• Proficiency in configuring and implementing cash management, bank integration, and advanced payment processing solutions.
• Experience with SAP Fiori Finance apps configuration.
• KSA market experience is strongly preferred.
• Over 10 years of overall experience in the SAP Finance domain.

Key Skills

• SAP FI consulting
• S/4HANA Cloud Public Edition implementations
• ZATCA Phase 2 clearance model go-live
• IFRS
• Multi-company code configuration
• Cash management
• Bank integration
• Advanced payment processing
• SAP Fiori Finance apps configuration
• KSA market experience
• Leading Fit-to-Standard workshops
• Configuration of GL, AP, AR, and Asset Accounting
• ZATCA Phase 2 e-invoicing compliance management
• Design and configuration of multi-legal-entity financial structures
• Data migration for financial master data and open items
• User Acceptance Testing (UAT) support and issue resolution
• Coordination with Controlling (CO) consultants

Location and Contract Details

This is a contract position based in Riyadh, Saudi Arabia.

About the Role

Throne Solutions is seeking a skilled and proactive Network Operations Center (NOC) L2/L3 Network Engineer to join our team in Riyadh, Saudi Arabia. This full-time position is essential for maintaining the stability, availability, and performance of our enterprise network infrastructure. The successful candidate will provide advanced technical support, resolve complex network issues, and ensure high service availability in strict accordance with Service Level Agreement (SLA) requirements. As a key member of the NOC team, you will contribute to the operational excellence of Throne Solutions by monitoring, managing, and troubleshooting our network environment.

Key Responsibilities

• Monitor and manage network infrastructure using Network Monitoring Systems (NMS) to ensure maximum uptime and availability.
• Perform advanced Level 2 and Level 3 troubleshooting for LAN, WAN, WLAN, VPN, Internet, and Data Center network issues.
• Diagnose and resolve routing, switching, and WAN connectivity problems within defined SLA timelines.
• Handle escalated incidents from Level 1 support teams and perform comprehensive Root Cause Analysis (RCA) for recurring issues.
• Configure, maintain, and support Cisco routers, switches, firewalls, VPN gateways, and wireless network infrastructure.
• Execute approved network change requests, firmware upgrades, security patching, and preventive maintenance activities.
• Monitor network performance, bandwidth utilization, latency, and device health, implementing optimization recommendations.
• Collaborate with vendors, Internet Service Providers (ISPs), and internal technical teams to resolve complex infrastructure issues.
• Support network performance tuning, capacity planning, and continuous improvement initiatives.
• Maintain accurate network documentation, operational procedures, asset inventory, incident reports, configuration backups, and network topology diagrams.
• Participate in scheduled maintenance windows and planned infrastructure upgrades with minimal business disruption.
• Ensure compliance with ITIL-based Incident, Problem, Change, and Configuration Management processes.
• Provide technical guidance and knowledge sharing to junior NOC engineers.
• Participate in a 24x7 shift-based support environment and provide on-call support when required.

Qualifications and Experience

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a related discipline.
• 5-8 years of hands-on experience in a Network Operations Center (NOC) or Enterprise Network Support environment.
• Proven experience supporting medium to large-scale enterprise Cisco network environments.

Technical Skills

• Extensive knowledge of Cisco Routing & Switching, LAN, WAN, WLAN, MPLS, SD-WAN, and VPN technologies (Site-to-Site & Remote Access).
• Proficiency in TCP/IP, VLANs, STP, EtherChannel, HSRP/VRRP, NAT, ACLs, and QoS.
• Expertise in routing protocols including OSPF, BGP, and EIGRP.
• Hands-on experience with Cisco Catalyst Switches, Cisco Nexus Switches, Cisco ISR & ASR Routers, Cisco Wireless LAN Controllers (WLC), Cisco ASA & Firepower Firewalls.
• Experience with Network Monitoring Systems (NMS) such as SolarWinds, PRTG, Cisco Prime, ManageEngine OpManager, Nagios, and Zabbix.
• Familiarity with diagnostic tools like Wireshark and protocols such as SNMP, Syslog, and NetFlow.
• Experience with ticketing and ITSM tools including ServiceNow, Jira, and BMC Remedy.

Professional Attributes

• Strong analytical and troubleshooting skills with an excellent understanding of enterprise network architecture and operations.
• Ability to manage multiple high-priority incidents simultaneously.
• Strong documentation and reporting skills, coupled with excellent verbal and written communication skills.
• Ability to work independently as well as collaboratively within cross-functional teams.
• A customer-focused mindset with a commitment to service excellence.
• Willingness to work in a 24x7 shift rotation and provide on-call support.

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Preferred certifications include CCNP Enterprise, CCNA, ITIL Foundation Certification, Cisco SD-WAN Certification, and Cisco CyberOps.