Jobs in Riyadh

More than 2983 Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Marketing Specialist

Marketing Specialist

📣 Job AdNew

Spreadlee

Full-time

About the Role

Spreadlee, a growing marketing platform connecting businesses with marketing providers, is seeking a Marketing Specialist to join its team in Riyadh. This role is integral to driving company growth through the leadership and execution of marketing strategies. The specialist will serve as a brand ambassador, collaborate with internal teams, and contribute to expanding Spreadlee's market presence. This is a flexible, high-impact role for a creative and strategic marketing professional.

Key Responsibilities

  • Develop and implement comprehensive digital marketing strategies across platforms including Google, YouTube, X (formerly Twitter), Instagram, and Snapchat.
  • Lead and optimize paid advertising campaigns to drive growth and enhance user engagement.
  • Design and produce marketing collateral, including presentations and visual creatives.
  • Analyze campaign performance data to identify trends and implement improvements.
  • Prepare reports and analyses using Microsoft Office tools.
  • Represent Spreadlee in meetings with clients and partners, delivering presentations on the company's value proposition.

Qualifications and Requirements

  • Demonstrated experience in digital marketing and paid advertising campaign management.
  • Proficiency in software and tools including PowerPoint, Excel, Adobe Creative Suite, and Photoshop.
  • Solid knowledge of advertising platforms such as Google Ads, Meta Ads, YouTube Ads, X Ads, and Snapchat Ads.
  • Excellent English communication skills, both written and verbal.
  • A strategic mindset with strong analytical and creative problem-solving abilities.
  • Confidence and an outgoing personality suitable for client-facing interactions and team collaboration.

Required Skills

  • Digital Marketing
  • Paid Ads Management
  • Social Media Management
  • Marketing Campaign Development
  • Microsoft Office Suite (PowerPoint, Excel)
  • Adobe Creative Suite
  • Photoshop
  • Google Ads
  • Meta Ads
  • YouTube Ads
  • X Ads
  • Snapchat Ads
  • Strategic Thinking
  • Analytical Abilities
  • Creative Abilities
  • Communication Skills
  • Confidence
  • Outgoing Personality

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience, providing an opportunity for early-career professionals. A Bachelor of Arts or Bachelor of Science degree in Marketing or a closely related field is required.

breifcase0-1 years

locationRiyadh

10 minutes ago
IT Infrastructure Designer - (Airport Exp preferred)

IT Infrastructure Designer - (Airport Exp preferred)

📣 Job AdNew

Egis

Full-time

About the Role

Egis is seeking an experienced IT Infrastructure Designer to join its team in Riyadh, Saudi Arabia. This role is crucial for contributing to the built environment through a comprehensive approach to services. The successful candidate will be responsible for the design, planning, and implementation of IT infrastructure solutions specifically for airport operations, ensuring they meet aviation industry standards for robustness and scalability.

As part of the Egis group, Inhabit integrates expertise to create relevant buildings. The IT Infrastructure Designer will play a key role in ensuring seamless interdisciplinary synergy within projects.

Key Responsibilities

  • Review ICT design deliverables across all project stages, including concept design, detailed design, Issued For Construction (IFC), and shop drawings, along with related technical documents.
  • Review and coordinate ICT/ELV design documents, specifications, schedules, reports, and technical documentation.
  • Ensure the proper design and coordination of telecom rooms, data rooms, cable containment plans, riser diagrams, equipment locations, power, cooling, and space requirements.
  • Review various ICT/ELV systems, including structured cabling, fiber networks, data networks, Wi-Fi, CCTV, access control, fire alarm systems, intruder alarms, public address/voice alarm (PA/VA), IP telephony, intercom, audio-visual (AV), and digital signage.
  • Coordinate ICT requirements with architecture, MEP, structure, security, and operations teams for seamless integration.
  • Identify design gaps, clashes, and interface issues, proposing suitable technical solutions.
  • Support tender review processes, technical evaluations, value engineering, and provide design clarifications.
  • Review testing reports, commissioning documents, Operation & Maintenance (O&M) manuals, warranties, training records, and asset registers.
  • Prepare technical reports, meeting inputs, and coordination notes to facilitate project communication.

Qualifications and Requirements

  • Bachelor's degree in Telecommunications, Electronics, Computer Engineering, or a related field.
  • A minimum of 10 years of experience in ICT/ELV design and coordination.
  • Demonstrated experience across all project design stages, from concept design through to IFC, shop drawings, as-built documentation, testing, commissioning, and handover.
  • Proven experience in the design and design review of aviation projects.
  • Good knowledge of ICT/ELV systems, relevant international standards, and project documentation requirements.
  • A strong understanding of system integration, multidisciplinary coordination, and construction-stage requirements.
  • Experience with Data Center design requirements and understanding of Data Center Tier classifications.
  • Experience with physical security systems, including CCTV, access control, intrusion detection, and security control rooms.
  • A good understanding of cybersecurity requirements, network segregation, IT/OT separation, and secure ICT infrastructure design principles.
  • Experience in airport systems, smart building systems, and complex infrastructure projects.

Required Skills

  • Exceptional analytical capabilities and meticulous attention to detail.
  • Proficiency in ICT/ELV design and coordination.
  • Expertise in ICT/ELV systems and their integration.
  • Strong understanding of system integration and multidisciplinary coordination.
  • Knowledge of Data Center design requirements and Tier classifications.
  • Experience with physical security systems (CCTV, access control, intrusion detection, security control rooms).
  • Understanding of cybersecurity requirements, network segregation, and IT/OT separation.
  • Familiarity with airport systems, smart building systems, and complex infrastructure projects.
  • Excellent communication, coordination, and reporting skills.

Work Location and Application

This is a full-time position based in Riyadh, Saudi Arabia. Candidates are required to upload their Resume, Cover Letter, and any other supporting documentation as requested during the application process. Please ensure your application clearly highlights the skills and experience relevant to this role.

breifcase+10 years

locationRiyadh

10 minutes ago
Sales Executive

Sales Executive

📣 Job AdNew

SyncN

Full-time

About the Role

SyncN is a technology company specializing in smart home solutions, including home automation, access control, security, and the Internet of Things (IoT). We are seeking a results-oriented Sales Executive to join our team in Riyadh, Saudi Arabia. This position is key to developing new business opportunities and building client relationships within the smart home technology sector. The role involves both office-based duties and client-facing activities.

Key Responsibilities

  • Identify and develop new sales opportunities in the target market.
  • Conduct client meetings, deliver presentations, and perform product demonstrations.
  • Undertake site visits to assess client needs and follow up on leads.
  • Build and maintain long-term relationships with customers and business partners.
  • Prepare quotations, proposals, and sales reports.
  • Collaborate with technical and project management teams for project delivery.
  • Achieve monthly and annual sales targets.
  • Represent SyncN at industry events and networking functions.

Qualifications and Requirements

  • A minimum of 2 to 3 years of proven sales experience.
  • Mandatory experience in the Smart Home, Home Automation, IoT, or Real Estate sectors.
  • Exceptional communication, negotiation, and presentation skills.
  • Demonstrated ability to work autonomously and manage a sales pipeline.
  • Proficiency in utilizing CRM systems and generating sales reports.
  • Possession of a valid driving license.
  • Fluency in English is required; proficiency in Arabic is a significant advantage.

Skills Profile

  • Sales
  • Smart Home Technology
  • Home Automation
  • Internet of Things (IoT)
  • Real Estate
  • Communication
  • Negotiation
  • Presentation Skills
  • CRM Systems
  • Sales Reporting
  • Technology Sales
  • Solution-Based Selling
  • Customer Relationship Management (CRM)
  • Business Development

Additional Information

The role is full-time and based in Riyadh, Saudi Arabia. Experience required is 2-5 years. Preferred qualifications include an established network within the real estate, construction, or smart home industries, and prior experience selling technology or solution-based products. A strong understanding of customer relationship management principles and business development strategies is also highly valued.

breifcase2-5 years

locationRiyadh

11 minutes ago
Risk/Quality Manager

Risk/Quality Manager

📣 Job AdNew

HDR

Full-time

About the Role

HDR is seeking a dedicated Risk/Quality Manager to join our team in Riyadh, Saudi Arabia. As a key member of the Corporate Quality Office, this role serves as the local leadership representative, responsible for championing HDR's Quality Management System (QMS) and data management practices across the Middle East region. The position is focused on fostering a culture of continuous learning, advancing risk-management principles, and empowering local leadership and project teams to deliver high-quality project work in alignment with HDR's standards.

Key Responsibilities

  • Serve as the local leadership representative for the quality office, supporting QMS implementation and partnering with area leadership to advance the culture of quality.
  • Provide guidance to Project Managers on project plan development, including Project Management Plans, Quality Management Plans, and Risk Management Plans, identifying best practices.
  • Coordinate with local area business group project quality managers to address project support needs and facilitate the sharing of key project experiences.
  • Regularly report on QMS implementation status, lessons learned, and audit resolution strategies to the Quality Office.
  • Communicate updates regarding the QMS and Information Lifecycle Governance (ILG), including directives from the Quality Office and ILG, to area leadership and staff.
  • Develop and update local area processes to support QMS and ILG requirements, collaborating with area leadership to align local delivery processes.
  • Develop and maintain a comprehensive onboarding program for new employees to ensure awareness of the HDR QMS and its organizational role.
  • Respond to staff inquiries and address issues related to policies and procedures pertaining to the organization's QMS.
  • Identify local training opportunities and support needs by monitoring loss trends associated with quality-related issues.
  • Champion awareness and inspire the implementation of HDR’s QMS and data management practices.
  • Cultivate a culture of continuous learning while advancing risk-management principles across the area.
  • Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS.

Qualifications and Requirements

  • Professional degree or equivalent years of experience.
  • A minimum of 6 years of industry experience, with at least 3 years in related quality fields.
  • Possession of an applicable quality certification, or the ability to obtain one.
  • A deep understanding of Quality Management System (QMS) fundamentals.
  • Proven skills in staff communication and engagement.
  • Strong verbal and written communication abilities, including experience with investigative interviewing.
  • Strong familiarity with the full suite of MS Office applications, including PowerBI and SharePoint, as well as collaborative comment/review applications.
  • Experience in the AEC consulting industry, with familiarity with service delivery models and client demands/requirements.
  • Strong leadership skills and the ability to effectively manage relationships with Area Leadership, the Quality Office, and local project teams.
  • Ability to resolve conflicts between vested parties to reach solutions that mitigate risk while maintaining business flexibility and agility.
  • A high level of collaboration and self-awareness, with a focus on both reinforcing corporate quality and risk management messaging and understanding the details of reporting systems and core quality processes.
  • Commitment to embracing the HDR brand promise and values.
  • Ability to represent HDR's commitment to fulfilling project responsibilities and obligations to client and internal management stakeholders, providing professional and ethical direction for the company and staff.

Required Skills

  • Risk Management
  • Quality Management System (QMS)
  • Data Management
  • Continuous Improvement
  • Problem-Solving
  • Collaboration
  • Communication (Verbal and Written)
  • Staff Engagement
  • Investigative Interviewing
  • MS Office Suite
  • PowerBI
  • SharePoint
  • Leadership
  • Conflict Resolution
  • Self-Awareness

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. HDR is committed to the principles of employment equity and is an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.

breifcase5-10 years

locationRiyadh

11 minutes ago
Senior Project Manager

Senior Project Manager

📣 Job AdNew

HENSOLDT

Full-time

About the Role

HENSOLDT Middle East is seeking an experienced Senior Project Manager to lead the successful delivery of projects and programmes within the Kingdom of Saudi Arabia. This opportunity is exclusively open to Saudi Nationals. The successful candidate will be responsible for managing projects from initiation to completion, ensuring delivery within scope, budget, schedule, quality, and customer requirements. At this senior level, the role includes leading multiple projects or large, complex programmes, managing cross-functional teams, driving stakeholder engagement, and ensuring successful project outcomes aligned with business objectives.

Key Responsibilities

  • Oversee contractual programme and project execution.
  • Create and maintain a robust Project Management structure and team.
  • Coordinate project kick-off meetings with all relevant stakeholders.
  • Ensure effective scope management throughout project execution, preventing negative impacts on schedule, technical objectives, or cost unless formally agreed upon.
  • Utilize project execution, control, and monitoring tools (*, Qmuzik/SAP) and PMO-defined KPIs to measure performance.
  • Deliver contracted project milestones to the end user as a complete solution.
  • Ensure requirements are formally agreed upon and documented for traceability during and after project execution, within technical, schedule, and budget constraints.
  • Participate in major contract scope change negotiations and/or requirements changes as needed.
  • Plan projects to achieve the Business Case, including resource planning, budgeting, scheduling, and creating/maintaining risk and issue logs.
  • Allocate Project Management resources effectively for work execution.
  • Monitor Project Management output and workload.
  • Create, maintain, and monitor monthly delivery and expenditure forecasts.
  • Manage the procurement of parts according to project scope.
  • Ensure and review regular project scope outputs by the project team and align execution plans accordingly.
  • Collaborate with technical teams, engineers, and external suppliers to ensure proposed technical solutions meet customer expectations for functionality, maintainability, usability, and producibility.
  • Work with systems engineers to ensure proper gate reviews are conducted to support decision-making and maintain technical integrity.
  • Ensure projects are properly executed and closed in line with the project management process.
  • Conduct gate project meetings to ensure delivery according to agreed standards.
  • Manage the mitigation of risks and issues within the project.
  • Serve as a bridge between external customers and internal stakeholders to ensure alignment of goals and milestones.
  • Regularly communicate with external customers and project teams to provide status updates and ensure alignment of activities with programme goals.
  • Report externally to the client on project execution status, covering technical and schedule aspects.
  • Report internally on execution status, including financial, technical, schedule, and risk status, to Programme Managers.
  • Conduct gate reviews for production readiness.
  • Conduct reviews on costs, budget, and the technical solution of the project.
  • Identify gaps and define future or follow-up actions.
  • Create a project closure report with recommendations.
  • Uphold Company Values and the PMO Code of Conduct by adhering to company policies and disciplinary codes.
  • Represent the Client internally and ensure the "Voice of the Customer" is heard.
  • Ensure company policies and procedures relating to Project Management are followed as practically reasonable.
  • Execute any reasonable ad hoc duties assigned by Executive Management within the scope of the role.
  • Suggest areas for improvement in internal processes and propose solutions.
  • Cooperate and add value within the PMO Business Unit wherever possible.

Qualifications and Requirements

  • Minimum technical qualification; Undergraduate Engineering qualification or similar qualification is preferred.
  • PMP certification from the Project Management Institute (PMI) is highly preferred.
  • Experience in a Defence environment, preferably within the Electronic Warfare domain.
  • Experience in project management, operational management, customer and stakeholder management, non-co-located team leadership, and team leadership.
  • Minimum of 6-8 years of experience in project management and delivery.

Required Skills

  • Proficiency in project planning and project control techniques and tools.
  • Exceptional stakeholder management (internal and external) with strong communication, influencing, and negotiation skills.
  • Clear understanding of the project lifecycle and control of project outputs.
  • Ability to coordinate technical work and allocate resources according to project needs.
  • Expertise in scope and change management within complex project environments.
  • Strong understanding of project finance principles for effective budget and cost control.
  • Proven ability to lead and motivate diverse teams, including engineers, operators, technicians, and support staff.
  • Knowledge of project management methodologies such as PRINCE II, PMP, and Agile.
  • Understanding of complex systems within a design and development environment.
  • Application of Systems Engineering principles to project execution.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. HENSOLDT Middle East is committed to diversity, equity, and inclusion, fostering a diverse and inclusive corporate culture. Applications are welcomed from all ethnic groups, with preference given to suitable candidates from designated groups in line with the company's commitment to equal employment opportunities.

Application Information

The application deadline is 29 June 2026. To apply, please submit your CV directly on the HENSOLDT Careers page. If you have not been contacted within 14 days of the closing date, please consider your application unsuccessful.

breifcase5-10 years

locationRiyadh

11 minutes ago
Senior Sales Manager

Senior Sales Manager

📣 Job AdNew

Fairmont Hotels & Resorts

Full-time

About the Role

Fairmont Hotels & Resorts is seeking a Senior Sales Manager to join the team at Fairmont Ramla Riyadh. This full-time position is responsible for driving hotel revenue through strategic sales plan development and execution. The role involves identifying new business opportunities, maintaining relationships with high-value clients, and managing key accounts within the luxury market segment. The Senior Sales Manager will collaborate with internal teams and clients to ensure a seamless guest experience, requiring a deep understanding of the luxury hospitality market.

Accor is committed to fostering an inclusive environment where individuals can find a career aligned with their personality, supporting continuous growth and learning. Join us in shaping the future of hospitality.

Key Responsibilities

  • Develop and implement strategic sales plans to achieve revenue targets for rooms, meetings, events, and food & beverage within the luxury market.
  • Identify and target new business opportunities across corporate, MICE (Meetings, Incentives, Conferences, and Exhibitions), leisure, and group markets.
  • Monitor competitor activity and industry trends to identify new opportunities and adjust sales strategies.
  • Collaborate with the Director of Sales to align sales efforts with overall hotel objectives.
  • Cultivate and maintain long-term relationships with key clients, including corporate accounts, event planners, travel agencies, and VIP clients.
  • Serve as the primary point of contact for key accounts, managing negotiations, contracts, and follow-ups.
  • Ensure personalized and high-touch service for luxury clients, addressing their unique needs and preferences.
  • Conduct regular client meetings and events to deepen relationships and maximize revenue opportunities.
  • Generate and qualify new leads to expand the hotel's client base.
  • Meet or exceed individual and team sales targets for room nights, events, and revenue.
  • Participate in industry events, conferences, and trade shows to network and attract new business.
  • Collaborate with the marketing team on promotional campaigns, advertising, and brand initiatives.
  • Work closely with the Revenue Management team to ensure proper pricing, availability, and inventory management for sales.
  • Coordinate with the operations team (front office, catering, F&B, etc.) to ensure the seamless execution of client events and bookings.
  • Mentor and support junior sales team members, providing guidance and leadership.
  • Ensure that all proposals, contracts, and correspondence are executed in a timely and professional manner.
  • Prepare and present sales reports, forecasts, and performance analysis to senior management.
  • Track and manage sales leads and opportunities using CRM systems (*, Opera, Salesforce, Delphi).
  • Ensure accurate records of all client interactions, leads, and bookings.
  • Maintain up-to-date knowledge of market conditions, competitor offerings, and industry best practices.

Qualifications and Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. A Master's degree or professional certifications in sales or hospitality are preferred.
  • Minimum of 5-7 years of experience in sales within the luxury hotel or hospitality industry, with a proven track record of achieving sales targets and managing key accounts.
  • Proven experience in managing key accounts and high-value clients.
  • Solid understanding of Corporate, MICE, and Leisure segments.
  • Proficiency in CRM systems and hotel software (*, Opera, Delphi, Salesforce).
  • Strong negotiation, communication, and relationship-building skills.
  • Leadership experience with the ability to manage and develop a sales team.
  • Fluency in English is required; additional languages are an advantage.
  • Ability to think strategically and creatively, with excellent problem-solving skills.
  • Strong understanding of the hotel industry, including MICE and leisure segments.
  • Proficiency in Microsoft Office Suite.
  • Ability to work under pressure and meet sales targets in a competitive environment.

Required Skills

  • Sales Strategy & Planning
  • Client Relationship Management
  • Sales Execution & Lead Generation
  • Team Collaboration & Support
  • CRM systems and hotel sales software (*, Opera, Delphi, Salesforce)
  • Negotiation Skills
  • Communication and Interpersonal Skills
  • Relationship-building
  • Leadership
  • Sales Reporting, Forecasting, and Performance Analysis
  • Microsoft Office Suite
  • Strategic Thinking
  • Creative Thinking
  • Problem-Solving
  • Time Management
  • Multitasking
  • Analytical Thinking

Work Environment and Additional Information

This is a full-time position based in Riyadh, Riyadh Region, Saudi Arabia. The role requires flexibility for evening and weekend work, depending on client needs and industry events. Travel may be required to meet with clients or attend industry events. Fairmont Hotels & Resorts is committed to diversity and inclusion, aiming to attract, hire, and develop diverse talent.

The compensation includes a competitive salary and commission structure based on performance. A benefits package may include healthcare, retirement plans, travel discounts, and other perks.

breifcase5-10 years

locationRiyadh

12 minutes ago
Executive Secretary

Executive Secretary

📣 Job AdNew

Dyari

Full-time

About the Executive Secretary Role

Dyari is seeking a highly organized and proactive Executive Secretary to provide comprehensive administrative support to its executives in Riyadh. This full-time position is designed for an individual looking to launch their career in a dynamic professional environment. The Executive Secretary will be instrumental in ensuring the smooth and efficient operation of the executive office by managing daily schedules, communications, and essential administrative tasks.

Key Responsibilities

  • Manage and meticulously organize executive calendars, appointments, and meetings, ensuring optimal scheduling and conflict resolution.
  • Prepare, proofread, and edit a variety of correspondence, reports, and presentations with a high degree of accuracy and professionalism.
  • Coordinate all aspects of executive travel arrangements, including booking flights, accommodations, and creating detailed itineraries.
  • Professionally handle incoming calls, emails, and other communications on behalf of the executive, filtering and prioritizing as necessary.
  • Maintain a secure and organized system for confidential files and records, ensuring discretion and accessibility.
  • Assist in the preparation of meeting agendas and accurately take and distribute meeting minutes.
  • Serve as a key liaison between internal departments and external partners, fostering effective communication and relationships.
  • Perform general office duties to support the executive team and other members of the staff as required.
  • Anticipate the needs of the executives and provide proactive support to enhance their productivity and efficiency.

Qualifications and Requirements

  • Bachelor's degree or equivalent experience in administration or a related field.
  • Proven experience as an executive secretary or administrative assistant is highly valued.
  • Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
  • Strong written and verbal communication skills, coupled with excellent interpersonal abilities.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Demonstrated ability to handle confidential information with the utmost discretion and integrity.
  • A detail-oriented approach to tasks and a proactive attitude towards problem-solving and support.

Required Skills

  • Organizational skills
  • Time management skills
  • Communication skills
  • Interpersonal abilities
  • MS Office proficiency (Word, Excel, PowerPoint, Outlook)
  • Handling confidential information
  • Detail-oriented approach
  • Proactive attitude

Work Environment and Experience

This is a full-time position located in Riyadh. The role is suitable for individuals with 0-1 years of experience, offering an opportunity to develop within a professional setting.

breifcase0-1 years

locationRiyadh

12 minutes ago
Print & Large-Format Graphic Designer

Print & Large-Format Graphic Designer

📣 Job AdNew

Parisima Talent

Seasonal

About the Role

Parisima Talent is seeking a skilled Print & Large-Format Graphic Designer with specialization in Exhibition & Venue Branding. This role will support significant large-scale venue branding, exhibitions, and live event projects. The position is suited for a production-focused designer with strong technical knowledge in print, large-format artwork, and spatial branding, who can thrive in dynamic, deadline-driven environments. The successful candidate will be responsible for translating brand identities into impactful physical spaces and ensuring seamless visual communication across various event touchpoints.

Key Responsibilities

  • Develop production-ready large-format artwork for applications including gates, rebooking tents, wayfinding systems, LED screens, and comprehensive venue branding.
  • Adapt and translate existing brand assets for effective use within spatial environments and physical installations.
  • Design a range of print materials such as flyers, brochures, badges, signage, and Out-of-Home (OOH) artwork.
  • Prepare files meticulously to meet stringent production standards, including correct bleed, scaling ratios, CMYK conversion, and specific print requirements.
  • Liaise directly with booth builders, fabricators, and production suppliers to ensure accurate and high-quality execution of designs.
  • Adapt and version design assets efficiently across multiple exhibitions and live events to maintain brand consistency.

Qualifications and Requirements

  • Possess 2-5 years of relevant professional experience in live events, exhibitions, marketing agencies, or fast-paced campaign environments.
  • Demonstrate a proven ability to consistently deliver high-quality work under tight production deadlines.
  • Showcase demonstrated experience specifically within exhibition, live event, and venue branding contexts.
  • Must be an Arabic speaker.

Required Skills

  • Proficiency in Adobe Illustrator, Adobe InDesign, and Adobe Photoshop.
  • Strong understanding of pre-press workflows and best practices.
  • Expertise in preparing files for large-scale printing, including managing bleed, crop marks, and CMYK conversion.
  • Experience preparing artwork for various materials such as fabric, vinyl, and rigid substrates.
  • Exceptional attention to technical accuracy and production detail.

Work Environment and Contract Details

This is a contract position based in Riyadh, Saudi Arabia. The contract duration is for 6 months, with the possibility of extension.

breifcase2-5 years

locationRiyadh

12 minutes ago
Data and AI Project Manager

Data and AI Project Manager

📣 Job AdNew

MAGNOOS Information Systems

Full-time

About the Role

MAGNOOS Information Systems is seeking a Data and AI Project Manager to join its team in Riyadh, Saudi Arabia. This full-time position involves managing projects from the post-sales phase through to successful completion. The role requires coordinating resources, allocating budgets, and measuring performance and deliverables to ensure project success.

Key Responsibilities

  • Monitor project progress, track milestones, and ensure adherence to timelines, proactively addressing potential issues or delays.
  • Oversee project documentation, maintaining accurate records and ensuring timely completion of all necessary paperwork.
  • Conduct site visits to oversee operations, ensure compliance with safety regulations, and liaise with on-site teams to address challenges.
  • Collaborate with cross-functional teams, including Engineers and Contractors, to facilitate efficient project execution.
  • Foster effective communication and teamwork among team members to achieve project objectives.
  • Meticulously monitor project budgets and resource allocation, working with the Finance Department to manage expenses.
  • Identify potential project risks and develop mitigation strategies.
  • Provide regular, clear project status updates and comprehensive reports to senior management and stakeholders.
  • Identify areas for process improvement within the project management framework and implement best practices.
  • Lead and coach the project team, cultivating a culture of empowerment and ownership.
  • Develop team capabilities and secure a succession plan for key roles.
  • Conduct regular performance reviews and oversee the implementation of development plans for team members.

Qualifications and Requirements

  • Bachelor's degree in Mechanical Engineering or a related field.
  • A minimum of 7 years of relevant experience in project management.

Required Skills

  • Proficiency in Project Management methodologies and practices.
  • Strong understanding of Data Analysis principles.
  • Knowledge of Artificial Intelligence concepts and applications.
  • Expertise in Resource Allocation and Budget Management.
  • Skilled in Performance Measurement and Tracking.
  • Excellent Documentation and Record-Keeping abilities.
  • Proven ability in Teamwork and fostering collaboration.
  • Exceptional Communication skills, both written and verbal.
  • Effective Risk Management strategies.
  • Adept at Process Improvement initiatives.
  • Demonstrated Leadership qualities.
  • Experience in Coaching and mentoring teams.
  • Proficiency in conducting Performance Reviews.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires over 10 years of experience. The specific work type is full-time.

breifcase+10 years

locationRiyadh

12 minutes ago
Patriot Maintenance Engineer (Al Jubail )

Patriot Maintenance Engineer (Al Jubail )

📣 Job AdNew

Raytheon

Full-time

About the Role

Raytheon, a part of RTX, is seeking a Patriot Maintenance Engineer to join its team in Saudi Arabia. This role is essential for maintaining the operational readiness of advanced defense systems. The engineer will provide on-site technical assistance, troubleshoot, repair, and test complex electrical and electronic systems to meet specific standards. This position contributes to national defense by ensuring the functionality of critical technology.

Key Responsibilities

  • Troubleshoot and isolate malfunctions in the Patriot System using Intermediate Support Element (ISE) equipment when Built-In Test Equipment (BITE) and other machine-aided equipment are insufficient for isolation.
  • Perform repairs on critical Patriot system components including the ICC, ECS, RS, CRG, BME, BMC, IFF, AMG, GMT, and LRPT.
  • Functionally verify that major end items perform to specified standards after maintenance or repair.
  • Install authorized third echelon equipment modifications (MWO).
  • Conduct tests and System Integration and Check-Out (SICO) of modified equipment as needed.
  • Provide on-site technical assistance when required.
  • Participate in On-the-Job Training (OJT) programs and assist in enforcing safety policies, procedures, and standards.
  • Identify faulty work practices and demonstrate proper maintenance and troubleshooting techniques.
  • Prepare and submit maintenance reports and System Problem Reports (SPR's).
  • Perform other related duties as required or directed by the Section Officer.
  • Travel as requested and provide domestic on-site support outside of regular working hours, as required.

Qualifications and Requirements

  • Bachelor of Science degree in Electronics Engineering or a related specialty from an accredited university.
  • Minimum of 2 years of prior relevant experience in a similar role.
  • Knowledgeable in field maintenance, including isolating and correcting malfunctions using automatic and semi-automatic program maintenance diagnostics, unit self-tests, and built-in test equipment (BITE).
  • Proficient in troubleshooting, fault isolation, repair, and functional verification of ICC, ECS, RS, CRG, IFF, AMG, GMT, LRPT, and LS components.
  • Proficient in English.

Required Skills

  • Troubleshooting
  • Repair
  • Testing
  • Electrical/Electronic Systems
  • Maintenance Reports
  • Equipment Modifications
  • Built-In Test Equipment (BITE)
  • System Integration and Check-Out (SICO)
  • On-the-Job Training (OJT)
  • Safety Policies
  • System Problem Reports (SPR's)
  • Reading and understanding electrical and/or electronic schematics
  • Understanding of Radar Frequency (RF) theory

Work Environment and Location

This is a full-time, on-site position based in Al Jubail, Saudi Arabia. The role involves working within a team dedicated to maintaining advanced defense technology. Travel may be required to provide domestic on-site support outside of regular working hours.

breifcase2-5 years

locationRiyadh

Remote Job
13 minutes ago
Cluster Manager

Cluster Manager

📣 Job AdNew

Apparel Group

Full-time

About the Role

Apparel Group is seeking a dynamic and experienced Cluster Manager to oversee the operations and financial performance of a select group of retail stores for a specific brand within a designated region in Saudi Arabia. This pivotal role is responsible for driving sales growth, ensuring unparalleled customer service, effectively managing and developing store teams, and upholding stringent company standards. The Cluster Manager will leverage market analysis and financial oversight to optimize store performance, manage inventory, and execute strategic promotional and marketing campaigns in collaboration with the Area Sales Manager and brand teams to achieve overarching business objectives.

Key Responsibilities

  • Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.
  • Conduct regular audits of store operations and facilities to ensure strict compliance with company standards, policies, and procedures, with a focus on productivity, efficiency, safety, and security.
  • Direct the opening of new stores within the cluster by coordinating essential resources such as staff, merchandise, and logistics, and manage the closing of existing stores as required.
  • Adhere to and rigorously enforce Company SOPs, policies, procedures, and loss prevention audit guidelines across all assigned stores, implementing corrective actions for any non-compliance.
  • Oversee the implementation and consistent execution of Visual Merchandising guidelines across all stores within the cluster.
  • Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year's performance, and projections, taking decisive corrective actions in coordination with relevant departments.
  • Set strategic sales targets for stores within the cluster to maximize profitability, considering market conditions and store-specific factors.
  • Review and monitor stock level reports, collaborating with the brand team to ensure optimal inventory levels are maintained.
  • Monitor inventory movement and implement necessary actions to minimize shrinkage and optimize stock turnover.
  • Ensure exceptional customer service standards are met and exceeded across all stores by actively coaching store teams and setting high service benchmarks.
  • Maintain and enhance the overall standards of customer service within the cluster, regularly assessing and improving the customer experience.
  • Address customer inquiries and concerns promptly and effectively, striving to surpass customer expectations.
  • Recruit, train, and develop store staff on effective sales techniques, customer service best practices, teamwork, and brand-specific requirements.
  • Evaluate the performance of store employees annually, fostering open communication through regular coaching and motivation.
  • Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.
  • Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient store operations.
  • Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.
  • Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and geographical area.
  • Communicate key business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.
  • Prepare and present regular reports on store performance, detailing successes, challenges, and actionable recommendations for improvement.

Qualifications and Requirements

  • A minimum of 5-10 years of experience in retail management.
  • A proven track record of successfully overseeing multiple retail stores, with at least 2-3 years in a multi-store management role, such as a multi-unit store manager.
  • Experience in the fashion or related retail industries is highly desirable.

Required Skills

  • Operations Management
  • Sales Growth
  • Customer Service Excellence
  • Team Management and Development
  • Market Analysis
  • Financial Oversight
  • Inventory Management
  • Visual Merchandising
  • Loss Prevention
  • Recruitment and Training
  • Performance Evaluation
  • Reporting and Communication

Work Environment

This is a full-time position based in Saudi Arabia, overseeing a cluster of retail stores for Apparel Group.

breifcase5-10 years

locationRiyadh

14 minutes ago
Manager, Data & AI Platforms

Manager, Data & AI Platforms

📣 Job AdNew

Maaden

Full-time

About the Role

Maaden is seeking a Manager, Data & AI Platforms to oversee and govern a portfolio of data domains and their associated data products. This role ensures that individual data domains operate within a consistent enterprise framework for data products, governance, quality, and value realization. The Manager will act as the portfolio-level authority, aligning domain priorities with enterprise strategy, resolving cross-domain conflicts, and ensuring that data products are delivered as reusable, governed assets rather than siloed solutions. This position is responsible for the cohesive operation of data domains, the prioritization and standardization of data products, and ensuring that collective domain outputs effectively support enterprise reporting, operations, controls, and decision-making.

Key Responsibilities

  • Provide leadership and oversight across multiple data domains, each managed by a designated domain owner.
  • Ensure domain owners consistently apply established principles for data ownership, stewardship, modeling, quality, and governance.
  • Balance demand across data domains by prioritizing data products based on enterprise value, regulatory requirements, and readiness.
  • Ensure that data products developed within domains integrate seamlessly with enterprise platforms and downstream consumers.
  • Serve as the primary business-facing interface for enterprise data domains, translating strategic needs into coordinated domain roadmaps.
  • Enable domain owners to focus on execution by proactively removing blockers, resolving dependencies, and clarifying priorities.
  • Ensure that essential lifecycle artifacts, including ownership, definitions, quality expectations, and refresh service level agreements (SLAs), are consistently produced across all domains.
  • Lead and develop domain owners, ensuring clear delineation of role boundaries between domain ownership and enterprise oversight.

Qualifications and Requirements

  • Bachelor's or Master's degree in Computer Science, Data Engineering, Software Engineering, Cloud Computing, or a related field.
  • An MBA or Master's degree, or equivalent professional experience, is considered an advantage.
  • A minimum of 12 years of experience in data, analytics, or enterprise information management.
  • Proven experience leading multiple data domains or portfolios, rather than focusing solely on a single domain.
  • Demonstrated ability to manage senior specialists and effectively influence cross-functional stakeholders.

Required Skills

  • Proficiency in portfolio-level data domain and product management.
  • Expertise in enterprise data governance and operating models.
  • Skilled in cross-domain KPI and semantic alignment.
  • Strong stakeholder management capabilities at both senior business and technical levels.
  • Ability to translate strategic objectives into coordinated execution plans across multiple domain owners.

Work Location and Type

This full-time position is based in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

15 minutes ago
CoE TSM Intern Engineer

CoE TSM Intern Engineer

📣 Job AdNew

Alstom

Internship

About the Role

Alstom is seeking a motivated CoE TSM Intern Engineer to join its team in Riyadh, Saudi Arabia. This internship provides an opportunity to apply expertise in maintenance standardization, operational analysis, and cross-line coordination within the rail industry. The role involves contributing to the continuous improvement of transport networks, including high-speed trains, metros, monorails, and trams. Alstom's global team is dedicated to advancing greener and smarter mobility.

As an intern, you will support maintenance standardization across Lines 3, 4, 5, and 6, enabling data-driven decisions and fostering continuous improvement. You will collaborate with various business units, including Operations, Maintenance, INM, OPE, and RCA specialists, to support incident analysis, facilitate structured debriefings, and ensure alignment with Center of Excellence (COE) governance and standards.

Key Responsibilities

  • Support the execution of TSM activities across Lines 3, 4, 5, and 6 under the direction of the COE TSM.
  • Contribute to performance aggregation, data analysis, and reporting to support operational decision-making.
  • Assist in Root Cause Analysis (RCA) activities and contribute to lessons learned (REX) documentation.
  • Facilitate structured operational debriefings and ensure effective feedback loops across teams.
  • Enable cross-line knowledge exchange and support collaboration with Line 3 and other stakeholders.
  • Ensure the consistency of maintenance standards and practices across all lines.
  • Prepare inputs for KPI monitoring, including reliability and recovery performance.
  • Support Visual Management updates and ensure reporting accuracy and timeliness.
  • Track and follow up on corrective and preventive actions resulting from incidents and investigations.
  • Promote continuous improvement initiatives and contribute to a collaborative Operations & Maintenance culture.

Qualifications and Requirements

  • A degree in Engineering, specifically in Electrical, Mechanical, or a related discipline.
  • A good understanding of maintenance operations, reliability principles, and incident management processes.
  • Knowledge of Root Cause Analysis (RCA), FRACAS, and performance monitoring frameworks.
  • The ability to analyze operational data, extract insights, and support technical decision-making.
  • Familiarity with railway operations, maintenance logs, and cross-functional workflows (Operations / Maintenance / Engineering).
  • Strong communication and coordination skills to facilitate cross-line collaboration.
  • A structured and analytical mindset with attention to detail in reporting and governance.
  • A proactive approach to continuous improvement and knowledge sharing.
  • The ability to work in a dynamic, multi-line environment and adapt to operational priorities.

Key Skills

  • Maintenance Standardization
  • Operational Analysis
  • Cross-line Coordination
  • Incident Analysis
  • Root Cause Analysis (RCA)
  • Performance Aggregation
  • Data Analysis
  • Reporting
  • Lessons Learned (REX) Documentation
  • Structured Operational Debriefings
  • Feedback Loops
  • Knowledge Exchange
  • KPI Monitoring
  • Reliability and Recovery Performance
  • Visual Management
  • Corrective and Preventive Actions
  • Continuous Improvement
  • Operations & Maintenance Culture
  • Engineering (Electrical, Mechanical, or related discipline)
  • Maintenance Operations
  • Reliability Principles
  • Incident Management Processes
  • FRACAS
  • Performance Monitoring Frameworks
  • Operational Data Analysis
  • Technical Decision-Making Support
  • Railway Operations
  • Maintenance Logs
  • Cross-functional Workflows (Operations / Maintenance / Engineering)
  • Communication
  • Coordination
  • Structured and Analytical Mindset
  • Attention to Detail
  • Proactive Approach
  • Knowledge Sharing
  • Adaptability to Operational Priorities

Work Context

This is an internship position at Alstom, located in Riyadh, Saudi Arabia. The role is designed for individuals with 0-1 years of experience, offering a practical learning environment within the rail transport sector.

breifcase0-1 years

locationRiyadh

15 minutes ago
Sales Representative - B2B

Sales Representative - B2B

📣 Job AdNew

Nestlé

Full-time

About the Role

Nestlé Waters, a global leader in bottled water and producer of Al Manhal and Nestlé Pure Life in Saudi Arabia, is expanding its commercial operations. We are seeking a motivated Sales Representative – B2B to join our team in Riyadh. This role is essential for driving growth and ensuring executional excellence by developing strong customer partnerships across various sectors, including corporate offices, banks, institutions (healthcare, education, industrial, governmental), and the HORECA channels.

As a Sales Representative, you will manage a dedicated customer portfolio, achieve volume and revenue targets, and build lasting relationships. You will represent Nestlé Waters to key clients, ensuring their needs are met and identifying opportunities to expand our market presence.

Key Responsibilities

  • Manage a defined customer portfolio within corporate, institutional, and HORECA channels to achieve volume and revenue targets.
  • Conduct daily field visits to engage with customers, identify opportunities, and ensure service excellence.
  • Build and maintain long-term partnerships with key clients, purchasing teams, and distributors.
  • Execute sales and promotional programs, ensuring market visibility and channel compliance.
  • Identify new business opportunities through structured market mapping and competitive analysis.
  • Collaborate cross-functionally with marketing, logistics, and finance to deliver seamless customer experiences.
  • Monitor sales performance, forecast demand, and report market insights to management.
  • Uphold Nestlé’s standards of quality, safety, and ethical business practices in all field operations.

Qualifications and Requirements

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 0-1 years of relevant experience in B2B or FMCG field sales, preferably in the beverage or foodservice sector.
  • Demonstrated success in managing accounts and driving execution excellence.
  • A valid Saudi Driving License is required.

Required Skills

  • Sales
  • Customer Relationship Management
  • Market Mapping
  • Competitive Analysis
  • Strong interpersonal skills
  • Excellent communication skills
  • Effective negotiation skills

Work Environment and Company Culture

This is a full-time position based in Riyadh, Saudi Arabia. Nestlé Waters offers opportunities for career development within a dynamic international environment. The company fosters a culture of respect, diversity, equity, and inclusion, supporting employee learning and growth. You will represent globally trusted brands and contribute to Nestlé's mission to shape a better and healthier world.

breifcase0-1 years

locationRiyadh

16 minutes ago
Solar Technical Project Engineer

Solar Technical Project Engineer

📣 Job AdNew

Tarshid

Full-time

About the Role

Tarshid, the National Energy Services Company established by the Public Investment Fund, is seeking a Solar Technical Project Engineer to join its team in Riyadh, Saudi Arabia. Tarshid focuses on developing, funding, and managing energy efficiency projects across government and commercial sectors to promote energy efficiency and a sustainable future for the Kingdom. This role provides an opportunity for an early-career professional to contribute to energy-saving initiatives and gain experience in the solar energy sector.

The Solar Technical Project Engineer will work under the Technical Senior Project Manager, offering day-to-day technical support and ensuring technical and quality compliance for solar projects. This position involves reviewing project technical aspects, supporting strategic initiatives, and preparing reports for the Technical Services Director.

Key Responsibilities

  • Develop detailed electrical designs for utility-scale, commercial, and industrial solar PV systems.
  • Perform load analysis, system sizing, cable sizing, circuit breaker sizing, and energy yield calculations using industry-standard tools such as PVsyst, Helioscope, or equivalent software.
  • Create single-line diagrams (SLDs), schematics, and layout drawings using AutoCAD or similar software.
  • Assess and understand LV, MV, and HV interconnection and design principles.
  • Conduct site visits and assessments to evaluate solar resource potential and system compatibility.
  • Analyze geographic, climatic, and shading factors to optimize solar system design and performance.
  • Prepare technical specifications for solar components, including inverters, modules, and mounting structures.
  • Collaborate with procurement teams to evaluate vendor proposals and ensure compliance with project requirements.
  • Work closely with project managers, civil engineers, and contractors to ensure the seamless execution of solar projects.
  • Provide technical support throughout the initiation, design, construction, commissioning, and troubleshooting phases of projects.
  • Ensure all designs comply with local and international electrical codes, safety standards, and environmental regulations.
  • Stay updated on industry trends, emerging technologies, and relevant legislation in the solar energy field.
  • Recommend innovative solutions to improve efficiency and reduce costs based on emerging solar technologies.
  • Implement industry best practices for solar project design and execution.

Qualifications and Requirements

  • Bachelor's degree in Electrical Engineering or an equivalent qualification.
  • A relevant proven track record of projects and experience.
  • 0-2 years of experience in a relevant role, with a preference for experience in the Solar Energy industry within the Middle East.
  • Professional proficiency in English is required.
  • Fluency in Arabic is considered a strong asset.
  • Effective written and verbal communication skills.
  • Good technical knowledge relating to solar systems.

Required Skills

  • Proficiency in PVsyst and Helioscope for solar system design and analysis.
  • Proficiency in AutoCAD for creating technical drawings.
  • Strong communication and interpersonal skills.
  • Solid technical understanding of solar energy systems.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working closely with a senior project manager and other engineering disciplines to ensure project success.

breifcase0-1 years

locationRiyadh

16 minutes ago
Denter

Denter

📣 Job AdNew

Lucid Motors Middle East

Full-time

About the Role

Lucid Motors Middle East is seeking a skilled Denter to join our team in Riyadh, Saudi Arabia. The Denter will be responsible for restoring damaged vehicle body panels and structural components to meet manufacturer and company quality standards, ensuring safety, efficiency, and customer satisfaction. This full-time position is integral to maintaining the high standards of our vehicles and contributing to the company's mission of redefining the automotive industry.

Key Responsibilities

  • Inspect vehicles to assess body damage and determine necessary repair requirements.
  • Repair dents, damaged panels, and structural body components using approved methods and specialized tools.
  • Remove, repair, and replace damaged vehicle parts, including doors, fenders, bumpers, quarter panels, and hoods.
  • Perform panel beating, welding, grinding, cutting, and metal shaping to restore vehicle integrity.
  • Ensure all repairs adhere to Original Equipment Manufacturer (OEM) standards, safety requirements, and company quality expectations.
  • Conduct body alignment and structural correction using specialized workshop equipment.
  • Coordinate with Paint Technicians and Service Advisors for a smooth workflow and timely vehicle delivery.
  • Identify hidden damages and communicate additional repair needs to the supervisor.
  • Maintain workshop tools and equipment in good operating condition.
  • Adhere to workshop safety procedures, environmental regulations, and housekeeping standards.
  • Support workshop productivity and efficiency targets while contributing to customer satisfaction.

Qualifications and Requirements

  • A high school diploma or a technical certification in Automotive Body Repair is preferred.
  • A minimum of 3 years of experience in automotive denting and body repair is required.
  • Experience working on premium or electric vehicles is considered an advantage.
  • Basic English communication skills are necessary.
  • Proficiency in Arabic is a plus.
  • A valid driving license is preferred.

Required Skills

  • Proficiency in automotive body repair and dent removal techniques.
  • Experience operating welding machines, dent pulling systems, and body alignment equipment.
  • Ability to interpret repair manuals, estimates, and technical instructions.
  • Solid understanding of vehicle structural repair standards and safety procedures.
  • Familiarity with modern automotive repair technologies and standard workshop practices.
  • Exceptional attention to detail and a strong quality-focused mindset.
  • Strong problem-solving and troubleshooting abilities.
  • Capability to work effectively under pressure and meet deadlines.
  • Good teamwork and communication skills.
  • Strong organizational and time management skills.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires adherence to all workshop safety procedures, environmental regulations, and housekeeping standards to maintain a safe and compliant work environment.

breifcase2-5 years

locationRiyadh

16 minutes ago
CX Portfolio Director

CX Portfolio Director

📣 Job AdNew

2P Perfect Presentation

Full-time

About the Role

2P Perfect Presentation, a prominent entity in Saudi Arabia's ICT sector since 2004, is seeking a CX Portfolio Director to join its team in Riyadh. This role is central to the planning, execution, and delivery of customer experience solutions driven by BPO and technology. The position requires a deep understanding of customer experience management and software development integration to ensure effective collaboration between CX operations, technology platforms, and digital transformation initiatives. The successful candidate will play a key role in accelerating digital transformation and enhancing operational efficiency for clients, aligning with 2P's strategic objectives and client expectations.

Key Responsibilities

  • Oversee the comprehensive planning, execution, and successful delivery of customer experience projects across the assigned portfolio.
  • Monitor overall portfolio performance through regular updates, insightful dashboards, and key performance metrics.
  • Proactively identify emerging trends, potential risks, and opportunities for enhancement within CX projects.
  • Develop and implement robust mitigation plans to address portfolio-level risks effectively.
  • Ensure all projects strictly comply with organizational governance, audit requirements, and compliance standards.
  • Drive the achievement of strategic project goals and overall portfolio objectives.
  • Design and implement customer journey mapping initiatives to optimize the end-to-end customer experience.
  • Serve as the primary point of contact for clients, ensuring a clear understanding and effective addressing of their requirements.
  • Manage and resolve escalations related to BPO and call center operations efficiently.
  • Engage regularly with clients to solicit feedback and ensure services continuously align with evolving business needs.
  • Lead initiatives aimed at improving customer satisfaction, service quality, and client retention rates.
  • Support the seamless integration of software development solutions within CX operations and service delivery models.
  • Collaborate closely with technical and development teams to align CX requirements with technology implementation plans.
  • Ensure that technology-driven CX solutions are scalable, practical, and precisely aligned with client expectations.
  • Provide critical input on system enhancements, workflow automation, and digital tools that elevate customer experience and operational efficiency.
  • Act as a key liaison between business, operations, and technical teams to ensure the successful delivery of CX technology initiatives.
  • Provide strategic guidance to workforce management teams to ensure optimal resource allocation supports service delivery goals.
  • Oversee the hiring, onboarding, and resource planning for call center operations and technology-driven CX solutions.
  • Monitor resource utilization across all projects and adjust allocation as necessary to meet demands.
  • Ensure workforce plans are strategically aligned with operational demand, SLA requirements, and project priorities.
  • Establish and meticulously monitor CX performance metrics in alignment with COPC and industry best practices.
  • Lead process optimization initiatives to enhance efficiency and reduce operational bottlenecks.
  • Analyze operational data to identify recurring challenges in call center operations and technology implementations.
  • Build and maintain strong relationships with technology partners and service providers to foster CX innovation.
  • Ensure strict adherence to SLAs, timely issue resolution, and continuous improvement of operational performance.
  • Prepare and present essential inputs for departmental and project budgets, including detailed resource requirements.
  • Manage and control financial performance by diligently monitoring actual costs against approved budgets.
  • Develop annual, quarterly, and monthly budgets, demand plans, and related financial reports.
  • Track actual spending against budget and ensure strict adherence to approved forecasts.
  • Coach, mentor, and guide team members to foster their professional growth and enhance performance.
  • Conduct periodic performance reviews and provide constructive developmental feedback.
  • Promote a culture of accountability, collaboration, and service excellence across the team.
  • Support the preparation of timely and accurate departmental reports and statements.
  • Ensure all reports meet 2P's internal requirements, policies, and standards.
  • Maintain high accuracy, quality, and timeliness in all reporting activities.
  • Lead, manage, and execute special projects or tasks assigned by management based on evolving business needs.
  • Ensure assigned initiatives are completed within agreed timelines and meet expected quality standards.

Qualifications and Requirements

  • Bachelor's degree in Computer Science Engineering, Allied Sciences, Information Technology, Telecommunications Engineering, Business Administration, or a closely related field.
  • A Master's degree in Customer Experience Management, Business Administration, Computer Science, or an equivalent qualification is highly preferred.
  • PMP certification is a mandatory requirement.
  • Additional certifications in CX management, project/program management, COPC, ITIL, or related fields are advantageous.
  • A minimum of 10 years of progressive experience in customer experience management, service delivery, technology-driven operations, or related fields.
  • At least 3 years of experience in a dedicated leadership role.
  • Proven track record of successfully managing BPO operations.
  • Demonstrated experience in implementing technology-driven CX solutions.
  • A strong background in software development integration is essential for this role.
  • Extensive experience in SLA-based service delivery and call center operations.

Required Skills

  • Expertise in BPO operations and technology-driven CX solutions.
  • Proficiency in software development integration and technology implementation lifecycles.
  • Deep understanding of CX project management tools, methodologies, and governance practices.
  • Ability to analyze operational data and implement effective process improvements.
  • Strong grasp of compliance, audit requirements, and quality standards.
  • Excellent stakeholder and client relationship management capabilities.
  • Strong financial acumen, including budgeting, forecasting, and cost control.
  • Proven ability to manage multiple projects, competing priorities, and cross-functional teams simultaneously.
  • Skill in translating business and CX requirements into practical technology solutions.
  • Customer Experience Management
  • Service Delivery
  • Technology-driven Operations
  • BPO Operations
  • Technology-driven CX Solutions
  • Software Development Integration
  • SLA-based Service Delivery
  • Call Center Operations
  • CX Project Management
  • Stakeholder Management
  • Client Relationship Management
  • Budgeting
  • Forecasting
  • Cost Control
  • Leadership
  • Team Management
  • Process Optimization
  • Digital Transformation
  • Workforce Optimization
  • Performance Management
  • COPC Standards
  • ITIL

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves managing a portfolio of call center and CX projects, requiring close collaboration with various internal teams and external clients.

breifcase+10 years

locationRiyadh

16 minutes ago
IT Sales Account Manager (Data Centre Infrastructure)

IT Sales Account Manager (Data Centre Infrastructure)

📣 Job AdNew

WTS Energy

Full-time

About the Role

WTS Energy is seeking an IT Sales Account Manager to focus on Data Centre Infrastructure solutions. This role involves managing and expanding existing client accounts while identifying new business opportunities within the Central Region.

Key Responsibilities

  • Manage a portfolio of key customer accounts, primarily located in Riyadh.
  • Develop and maintain strong, long-term relationships with clients.
  • Identify opportunities for upselling and cross-selling within existing accounts.
  • Generate new leads and expand the customer base.
  • Coordinate with internal teams, including presales, delivery, and partners, to ensure customer satisfaction.
  • Prepare proposals, negotiate contracts, and close deals.
  • Track account performance and provide regular updates to management.

Required Experience and Skills

  • 5–7 years of experience in IT sales or account management.
  • Proven experience selling IT infrastructure or data centre solutions.
  • Strong relationship management and account development skills.
  • Good understanding of the Central Region market.
  • Ability to work independently and manage multiple accounts effectively.
  • Arabic language proficiency is preferred.

Role Context

The primary purpose of this role is to drive revenue growth by managing and nurturing existing client relationships within the Central Region. This involves understanding client needs for IT and data centre infrastructure solutions and proactively identifying opportunities to meet those needs.

Work Location and Type

This role is based in the Central Region, with a focus on accounts in Riyadh. The work type is not specified.

breifcase5-10 years

locationRiyadh

17 minutes ago