Jobs in Riyadh

About the Role

An opportunity exists for an experienced Finance Systems Lead to join a high-growth, regulated fintech business during a business-critical ERP transformation. Reporting directly to the Chief Financial Officer, and working closely with the Technology department, this role offers client-side ownership of an enterprise-wide finance systems implementation designed to support the organisation's future growth. This is not a traditional ERP Project Manager position.

The Finance Systems Lead will be responsible for ensuring the ERP accurately reflects the business's financial operations. This includes owning the financial architecture, reconciliations, controls, governance, and audit readiness, while managing the relationship with the external Systems Integrator. The role is suited for individuals who enjoy bridging Finance and Technology, translating accounting requirements into system capabilities, and ensuring successful delivery with a high degree of ownership and visibility.

Key Responsibilities

• Lead the client-side delivery of a major ERP implementation.
• Manage the relationship with the external Systems Integrator.
• Design the financial architecture, including the chart of accounts, sub-ledgers, and reconciliation frameworks.
• Ensure seamless integration between the ERP, operational platforms, and banking/payment systems.
• Replace manual Excel-based financial processes with scalable, controlled ERP solutions.
• Incorporate finance controls, governance, and audit evidence directly into system design.
• Support the implementation of IFRS-driven accounting and reporting requirements.
• Drive successful testing, cutover, and transition into business-as-usual operations.
• Develop long-term internal capability, reducing reliance on external consultants.

Qualifications and Requirements

• 7-10 years of experience in finance systems, ERP transformation, or finance advisory.
• Experience with at least one end-to-end ERP implementation.
• Strong understanding of finance processes and financial controls.
• Working knowledge of IFRS, with a focus on financial instruments and revenue recognition.
• Experience collaborating with finance, technology, and external implementation partners.
• Ability to translate finance requirements into practical system solutions.
• Strong stakeholder management skills across executive, finance, and technical teams.
• The ideal candidate will possess a combination of finance knowledge and ERP implementation experience, potentially from a Big 4 Technology Consulting background, Finance Transformation, ERP Advisory, or as an ERP Functional Consultant with a strong accounting foundation.

Skills Profile

• Finance Systems
• ERP Transformation
• Finance Advisory
• ERP Implementation
• Financial Controls
• IFRS (including financial instruments and revenue recognition)
• Stakeholder Management
• Accounting
• Technology Consulting
• Finance Transformation
• ERP Functional Consulting

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The salary range for this role is SAR 30,000 – 40,000 per month.

Due to a high volume of applications, only shortlisted candidates will be contacted. Thank you for your interest.

About the Role

Aljeel Medical is seeking a Strategic Account Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for developing, managing, and expanding relationships with key healthcare accounts across the Kingdom. The Strategic Account Manager will act as the primary commercial contact, focused on driving revenue growth, increasing market share, and ensuring customer satisfaction with Aljeel Medical's medical equipment and healthcare technology solutions. This position requires collaboration with various internal departments, including sales, marketing, service, regulatory affairs, tender management, and supply chain, to deliver integrated solutions to strategic partners.

Key Responsibilities

• Develop and implement strategic account plans tailored to key healthcare customers.
• Cultivate and maintain relationships with executive stakeholders, procurement departments, clinicians, biomedical teams, and other decision-makers within assigned accounts.
• Identify customer needs and challenges, aligning Aljeel Medical's solutions to support their clinical and operational objectives.
• Ensure high levels of customer satisfaction and foster long-term partnerships.
• Drive sales growth and profitability within assigned strategic accounts.
• Identify and capitalize on cross-selling and upselling opportunities across the company's product portfolio.
• Monitor market trends, competitive activities, healthcare reforms, and evolving customer landscapes.
• Support the expansion of business opportunities within government and private healthcare sectors.
• Lead account-specific tender strategies, coordinating with the tender management team.
• Assist in the preparation of technical and commercial proposals for tender opportunities.
• Participate in contract negotiations and pricing discussions.
• Monitor contract compliance and pursue renewal opportunities.
• Establish and nurture relationships with Key Opinion Leaders (KOLs), healthcare executives, and procurement authorities.
• Collaborate with clinical specialists and product managers to deliver product presentations and demonstrations.
• Represent Aljeel Medical at healthcare conferences, exhibitions, and industry events.
• Achieve assigned sales targets, revenue goals, and market share objectives.
• Maintain accurate sales forecasts and strategic account plans within CRM systems.
• Monitor account performance using CRM systems and business analytics tools.
• Prepare and present periodic business reviews and executive reports to management.
• Coordinate with service and technical teams to ensure efficient product implementation and customer support.
• Work with marketing teams to develop and execute strategic campaigns and customer engagement initiatives.
• Collaborate with supply chain and operations teams to ensure timely product delivery.
• Ensure all professional activities comply with Saudi healthcare regulations, company policies, and ethical business standards.
• Maintain compliance with SFDA requirements and applicable healthcare industry regulations.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, Biomedical Engineering, Medical Engineering, Healthcare Management, or a related field.
• A Master of Business Administration (MBA) or relevant postgraduate qualification is highly preferred.
• Fluency in both English and Arabic, encompassing written and spoken communication.
• A minimum of 5 to 8 years of progressive experience in medical devices, medical equipment, healthcare technology, or healthcare solutions sales.
• Demonstrated success in managing strategic or key accounts specifically within the Saudi Arabian market.
• A strong understanding of government procurement processes, healthcare tender procedures, and the Saudi healthcare sector.
• Previous experience working with entities such as the Ministry of Health, major healthcare clusters, military hospitals, the National Guard, or large private healthcare groups is highly desirable.

Required Skills

• Expertise in strategic account planning and management.
• Proficiency in consultative selling and a solution-based sales approach.
• Strong capabilities in contract negotiation and commercial acumen.
• Excellent stakeholder management and relationship-building skills.
• Outstanding presentation and communication abilities.
• Solid financial and business analysis capabilities.
• Proficiency with CRM systems and effective sales forecasting techniques.
• Ability to work effectively within a matrix organizational structure.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. The company is Aljeel Medical.

About the Role

Quectel, a global leader in IoT solutions, is seeking a dynamic and results-oriented Regional Sales Manager for the Kingdom of Saudi Arabia. This role is crucial for expanding our market presence and driving business growth within the KSA region by developing new business opportunities across Quectel's non-cellular product lines. The position is based in Riyadh, Saudi Arabia, and is a full-time role.

Key Responsibilities

• Develop new business for Quectel's non-cellular business units, including cellular, Wi-Fi, LoRa, Bluetooth, Satellite, GNSS, Antennas, and ODM solutions.
• Build and nurture strong relationships with key accounts within the Kingdom of Saudi Arabia market.
• Collaborate with Regional Sales Managers/Directors and Product Development Managers to define target account lists and pursue opportunities, directly or through distributors, to increase sales and market penetration.
• Work closely with product teams, distributors, other sales managers, and the technical support team to secure design-ins by involving appropriate personnel.
• Increase the number of opportunities by actively participating in exhibitions, utilizing market maps, and leveraging inside sales leads and web shop sales.
• Maintain and update the CRM database with accurate information on quotes, forecasts, and other relevant processes.
• Provide quarterly updates on Mobile Network Operators (MNOs), key accounts, regional bodies' strategies, and regional initiatives.
• Identify and promote Quectel customer solutions, including those from partners like Ikotek and Acceleronix.
• Increase overall awareness of Quectel among all key entities in the region.
• Gain insights into the strategic and future plans of key entities across the region.
• Track all key entity Requests for Proposals (RFPs) and share relevant information with the regional sales team.
• Drive the adoption of new technologies and networks with key accounts, such as RedCap, NTN, and Smart Modules.
• Accelerate network deployment by leveraging Quectel partner devices.
• Establish and formalize forms of cooperation with target entities and partners through mechanisms such as Memorandums of Understanding (MOUs) and partnerships.
• In collaboration with the marketing department, arrange joint activities with partners and target entities, including joint media releases and participation in trade shows.

Qualifications and Requirements

• Bachelor's degree or equivalent in science, engineering, computer science, or a related field.
• 3-5 years of experience working with cellular modules, SoM Modules, Wi-Fi, Bluetooth, LoRa, or Zigbee from a sales or application engineering role, preferably field-based.
• Experience with SOC and embedded application systems is highly desirable.
• Must be located within the Kingdom of Saudi Arabia region, preferably in Riyadh.
• Business fluency in both Arabic and English is required.

Required Skills

• Cellular Modules
• SoM Modules
• Wi-Fi
• Bluetooth (BT)
• LoRa
• Zigbee
• System on Chip (SOC)
• Embedded Application Systems
• New Business Development

Work Environment and Expectations

This role requires a strong hunting spirit with a focus on new business development and frequent travel to meet and engage with customers. The position is based in Riyadh, Saudi Arabia. The company offers a full-time work arrangement.

About the Role

FNRCO is a company specializing in certification, training, and compliance services within the Saudi Arabian market. We focus on providing compliance-driven ISO solutions, particularly SFDA-aligned ISO 22000 for food safety, alongside ISO 45001 for occupational health and safety, and ISO 27001 for information security. We are seeking a motivated Sales Executive to join our team in Riyadh, Saudi Arabia.

Role Overview

The Sales Executive will be responsible for developing and closing B2B compliance and ISO certification opportunities across Saudi Arabia. This role requires a structured, multi-track sales approach, with a primary focus on ISO 22000 and SFDA food safety compliance. The position also involves engagement in ISO 45001 for occupational health and safety, and selective opportunities in ISO 27001 for information security. The ideal candidate will be able to diagnose client compliance pressures and strategically apply the appropriate sales approach.

Key Responsibilities

• Manage the complete sales cycle from initial lead qualification to deal closure.
• Lead sales activities with a primary focus on ISO 22000 and SFDA-regulated food businesses.
• Handle ISO 45001 opportunities for clients in construction, industrial, and contractor sectors, particularly where occupational health and safety concerns are present.
• Address ISO 27001 opportunities selectively for clients in IT, service, and enterprise sectors, based on existing contract or regulatory requirements.
• Consistently achieve monthly and quarterly sales targets.
• Conduct professional discovery and diagnostic calls with prospective clients to identify regulatory pressures, audit risks, and legal/contractual obligations.
• Engage effectively with key decision-makers, including Food Safety/Quality Managers, QHSE Managers, Operations Managers, and General Managers/Owners.
• Articulate and position ISO standards as essential risk-reduction and compliance tools.
• Adhere strictly to the company's mandatory sales checklist before issuing proposals, sharing pricing, or engaging technical teams.
• Accurately document all sales opportunities in the CRM system, detailing the compliance track, urgency, decision timeline, and decision-maker information.
• Avoid multi-ISO pitching unless a confirmed trigger for additional standards is identified.
• Collaborate with technical, audit, and training teams to ensure correct scoping, realistic timelines, and the development of compliance-focused proposals.
• Support upselling and cross-selling of training and integrated systems within existing client accounts.

Qualifications and Requirements

• A minimum of 3-4 years of B2B sales experience is mandatory.
• Experience in one or more of the following areas is required: ISO certification/consultancy, compliance or regulatory services, QHSE/food safety/H&S services, or B2B professional services within regulated industries.
• Proven experience selling to Saudi Arabian companies is mandatory.
• A basic understanding of ISO 22000 is a strong advantage.
• An understanding of ISO 45001 is an advantage.
• An understanding of ISO 27001 is an advantage.
• Awareness of the SFDA inspection environment is required.
• Awareness of compliance-driven buying behavior in the Kingdom of Saudi Arabia is required.
• Auditor-level technical knowledge is not required for this role.

Required Skills

• Strong consultative selling skills.
• Ability to communicate confidently with management-level stakeholders.
• A structured and disciplined approach to sales.
• Excellent communication and presentation skills.
• Good command of both English and Arabic is mandatory.
• Proficiency in using CRM systems and Microsoft Office Suite.

Work Location and Application

This is a full-time position based in Riyadh, Saudi Arabia. Candidates with 2-5 years of relevant experience are encouraged to apply by forwarding their CV through the provided link for upcoming job vacancies.

About the Role

AvePoint is seeking a motivated Account Executive to join our team in Riyadh, Saudi Arabia. This full-time position involves identifying and qualifying sales leads, presenting software solutions to mid-market enterprises, and managing the sales cycle. The role offers opportunities for professional growth within a technology environment.

We are looking for individuals who demonstrate agility, passion, and teamwork, and who can contribute new ideas. The role requires driving new business through creative thinking, confidence, and self-motivation, with a focus on achieving tangible results.

Key Responsibilities

• Identify and qualify new sales leads and develop new business opportunities.
• Expand existing customer accounts and foster long-term relationships.
• Manage complex sales cycles using a consultative sales approach.
• Plan and deliver compelling presentations demonstrating how AvePoint's solutions address customer challenges.
• Collaborate with pre-sales engineers and other cross-functional team members to achieve sales objectives.
• Communicate new product developments and updates to prospective and existing clients.
• Attend remote and on-site meetings with clients to build rapport and understand their needs.
• Work collaboratively with teams located in different territories and offices.
• Manage and close opportunities prospected by the Account Specialist team.
• Implement and execute effective sales campaigns to maximize penetration within key accounts in the assigned territory.
• Maintain an accurate and up-to-date pipeline of opportunities within the CRM system.

Qualifications and Requirements

• A Bachelor's degree is required.
• A minimum of 4 years of previous sales experience is necessary.
• Proven experience within the software or technology industry.
• Demonstrated experience in executive selling, encompassing both business and technical aspects.
• Excellent communication and listening skills are essential.
• Fluency in both Arabic and English is a mandatory requirement.
• A strong determination to surpass performance goals.
• A genuine willingness to learn and adapt.
• The ability to work effectively both independently and within a highly collaborative team environment.
• A proactive and driven approach with plenty of initiative.
• A persuasive manner and the ability to influence stakeholders.

Required Skills

• Sales
• Communication
• Listening
• Initiative
• Persuasive manner

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

Any personal data shared during the application process will be processed strictly in compliance with applicable data protection laws and AvePoint's Privacy Notice.

About the Role

IDOM Consulting, Engineering, Architecture is seeking a Senior Traffic and Detour Engineer to join its Project and Construction Management team in Riyadh, Saudi Arabia. This position is within the Infrastructure Division and requires specialized expertise in civil engineering and transportation projects, focusing on roads, highways, bridges, and tunnels in urban settings. The role is instrumental in managing and coordinating all technical aspects related to detours, temporary traffic measures, intra-site traffic management, man-machine interfaces, and associated matters during construction worksites. This is a full-time position contributing to significant mega civil projects.

Key Responsibilities

• Provide technical control for all traffic management proposals during construction and for the "final state" of highway schemes.
• Coordinate effectively with other discipline specialists and quality control personnel.
• Address or resolve design issues where possible, or coordinate design issues with support from the home office.
• Offer technical advice on design changes.
• Oversee and coordinate the review of the Contractor's technical submissions, shop drawings, materials, and design submissions.
• Conduct a final review of all Contractor's review drawings, schedules, or material submittals to ensure compliance with the project's overall design concepts.
• Assess and provide technical reporting on any Value Engineering proposals.
• Coordinate with other supervision services teams.
• Act as the primary point of contact between the traffic department and the HSE Manager.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, with a specialization or major in Transport or Traffic Management, or equivalent work experience.
• Over 15 years of applicable experience in project management, with a strong focus on mega construction projects.
• Significant onsite traffic management experience, primarily gained as a Consultant. Exclusive contractor experience will not be considered.
• Demonstrated experience in at least one project involving ROADS. Candidates without clear road project experience will not be considered.
• A solid understanding of construction, design, and engineering principles.
• Familiarity with local building codes, regulations, and safety standards.
• Proficiency in the English language. Knowledge of Arabic is considered a plus.

Required Skills and Competencies

• Traffic Management
• Civil Engineering
• Transportation Engineering
• Expertise in Roads, Highways, Bridges, and Tunnels
• Project Management
• Mega Construction Projects
• Onsite Traffic Management (Consultant experience preferred)
• Construction, Design, and Engineering Principles
• Local Building Codes, Regulations, and Safety Standards
• Excellent Communication Skills
• Strong Report Writing Skills
• Social Skills, Teamwork, Problem-Solving, Autonomy, Flexibility, and Technical Rigor

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Non-Saudi candidates must possess a transferable Iqama. Candidates must be based in Riyadh. A valid SCE membership is required. Only CVs submitted via LinkedIn will be reviewed.

About the Role

Napco National is seeking a diligent and organized Assistant Store Keeper to join their team in Riyadh. This full-time position is designed for individuals looking to develop their career in inventory and document management within a dynamic industrial environment.

Key Responsibilities

• Receive and meticulously sort documents from CSD officers, categorizing them by seriality, including canceled pick slips, gate passes, invoices, and credit notes.
• Accurately attach all Return to Vendor (RTV) documents with their corresponding credit notes.
• Provide copies of RTVs and credit notes to the sales and accounting teams on a weekly basis.
• Update the JDE system with receipt invoices through the Invoice Control application.
• Ensure all paperwork is stored in designated locations, safeguarding important documents.
• Respond to requests for file access and maintain a comprehensive log of all borrowed papers.
• Adhere strictly to company policies and confidentiality guidelines to protect data and information.

Qualifications and Experience

• 0-1 years of experience in a relevant role.

Required Skills

• Document sorting and organization.
• Data entry and system updates (JDE system experience is a plus).
• Attention to detail.
• Record keeping and logging.
• Adherence to policies and confidentiality.

Work Environment and Location

This is a full-time position based in Riyadh, Riyadh Region, Saudi Arabia. The role operates within Napco National's industrial environment.

About the Role

Salt is partnering with a leading global technology consulting organization specializing in large-scale supply chain transformation programs across the Middle East. As part of a significant Oracle Cloud implementation, we are seeking an experienced Oracle WMS Subject Matter Expert (SME) to join a high-profile program in Riyadh, Saudi Arabia. This role offers an opportunity to contribute to complex warehouse and distribution transformation projects, assisting enterprise clients in optimizing their logistics operations through Oracle Warehouse Management Cloud solutions.

The Oracle WMS SME will be instrumental in the design, implementation, integration, and ongoing support of Oracle Warehouse Management solutions within large-scale warehouse and distribution environments. This position requires a blend of functional and technical expertise, with a deep understanding of warehouse processes, Oracle Cloud technologies, and system integrations. The successful candidate will collaborate closely with business stakeholders, technical teams, and third-party vendors to ensure the delivery of efficient, scalable, and automated warehouse operations.

Key Responsibilities

• Lead and support end-to-end Oracle Warehouse Management (WMS Cloud/Fusion WMS) implementation projects.
• Drive requirements gathering, solution design, configuration, testing, User Acceptance Testing (UAT), cutover, and post-go-live support activities.
• Configure and optimize warehouse operations, including receiving, put-away, inventory management, picking, packing, shipping, and fulfilment processes.
• Support and troubleshoot Oracle WMS Cloud and Oracle E-Business Suite (EBS) WMS environments.
• Perform root cause analysis (RCA) on functional and technical issues, including data discrepancies and interface failures.
• Design, configure, and support integrations between Oracle WMS and Oracle Fusion SCM modules, specifically Inventory (INV), Order Management (OM), and Transportation Management (TMS).
• Collaborate with technical teams on warehouse automation initiatives, including barcoding, RF scanners, and material handling equipment integrations.
• Support application management services (AMS) and continuous improvement initiatives.
• Work closely with business users and operational teams to optimize warehouse performance and processes.

Qualifications and Experience

• A minimum of 10 years of experience specifically within Oracle Warehouse Management solutions.
• Strong hands-on experience with Oracle WMS Cloud and Oracle Fusion WMS.
• Proven experience supporting Oracle E-Business Suite (EBS) WMS environments.
• Demonstrated experience in delivering full lifecycle Oracle WMS implementations.
• A comprehensive understanding of warehouse and distribution operations, including receiving, inventory management, put-away, picking & packing, shipping & fulfilment, and warehouse optimization.
• Experience with barcode technologies, RF scanners, warehouse automation solutions, and material handling equipment integrations.
• Strong integration experience across Oracle Fusion SCM modules, including Inventory Management (INV), Order Management (OM), and Transportation Management (TMS).
• Proficiency in conducting root cause analysis and resolving complex functional and technical issues.

Required Skills

• Oracle WMS Cloud
• Oracle Fusion WMS
• Oracle E-Business Suite (EBS) WMS
• Oracle Fusion SCM (Inventory Management, Order Management, Transportation Management)
• Warehouse Management Systems (WMS) principles
• Supply Chain Transformation and Logistics Operations
• Requirements Gathering, Solution Design, Configuration, and Testing
• User Acceptance Testing (UAT), Cutover, and Post-Go-Live Support
• Warehouse Processes (Receiving, Put-away, Inventory Management, Picking, Packing, Shipping, Fulfilment)
• Root Cause Analysis (RCA) and troubleshooting interface failures
• Warehouse Automation technologies (Barcoding, RF Scanners, Material Handling Equipment Integrations)
• Application Management Services (AMS) and Continuous Improvement
• Stakeholder Management and Communication Skills
• Ability to work effectively within multicultural and globally distributed project teams.

Work Environment and Location

This is a full-time role based in Riyadh, Saudi Arabia. The position involves working within a global project team, requiring effective collaboration across different cultures and time zones.

About the Role

CoorB is seeking an experienced BI Designer to join its innovative team in Riyadh. The company specializes in building comprehensive solutions focused on process automation, user experience enhancement, and advanced data analytics. The mission is to assist clients in achieving operational excellence, future-proofing IT investments, and maintaining a competitive edge within the finance industry. This role is integral to shaping reporting and dashboard experiences across existing and future BI platforms, with a focus on report rationalization, dashboard usability, KPI visualization, and designing for migration readiness.

Key Responsibilities

• Review existing dashboards, reports, cubes, and BI assets across legacy and current platforms to identify areas for improvement and consolidation.
• Identify duplicate, outdated, low-value, or inconsistent reports to streamline the reporting landscape.
• Collaborate with business stakeholders to understand their reporting needs, KPI utilization, and decision-making workflows.
• Design target-state dashboards, wireframes, and report layouts aligned with business requirements and best practices.
• Support the migration of reports from legacy BI tools into the strategic BI platform, ensuring a smooth transition.
• Define and implement visualization standards, dashboard templates, filter strategies, drill-down capabilities, and navigation patterns to enhance user experience.
• Ensure all designed reports consume governed semantic models and approved datasets, maintaining data integrity and consistency.
• Work closely with BI Developers, Business Analysts, and Data Modelers to validate design feasibility and ensure technical alignment.
• Contribute to user experience improvements and drive dashboard adoption across the organization.
• Engage with the Data Architect, Technical Data Lead, Business Analysts, ETL Developers, BI Developers, Platform Admin, and business stakeholders to ensure comprehensive understanding and alignment.
• Support architecture transition activities by thoroughly understanding current-state logic before migration, simplification, or retirement.

Required Qualifications

• Proven experience in designing enterprise BI dashboards and analytical reports.
• A solid understanding of BI tools such as Power BI, Cognos, OBIEE, Tableau, or similar platforms.
• Strong knowledge of data visualization principles, effective KPI storytelling, and best practices for dashboard usability.
• The ability to translate complex business requirements into clear and effective visual designs.
• A thorough understanding of semantic models, filters, dimensions, measures, and reporting hierarchies.
• Good communication and documentation skills are essential for collaboration with various teams and stakeholders.

Technical Skills

• BI Dashboards
• Analytical Reports
• Power BI
• Cognos
• OBIEE
• Tableau
• Data Visualization
• KPI Storytelling
• Dashboard Usability
• Semantic Models
• Filters
• Dimensions
• Measures
• Reporting Hierarchies
• Communication
• Documentation

Work Location and Experience

This is a full-time position based in Riyadh, within the Riyadh Region. The ideal candidate will have 5-10 years of relevant experience.

About the Role

Keeta is seeking a motivated and detail-oriented Procurement Intern to join our team in Riyadh, Saudi Arabia. This internship offers a valuable opportunity to gain practical experience in procurement processes within a dynamic business environment. The intern will play a supportive role, assisting the procurement team with various daily tasks and contributing to the successful execution of projects. This role is ideal for an undergraduate student eager to learn and contribute, with a focus on developing essential professional skills. The intern will work closely with senior team members, gaining exposure to real-world procurement challenges and solutions.

Key Responsibilities

• Assist the procurement team in completing daily operational tasks, which may include English and Arabic translation, organizing and documenting interview minutes, and conducting data searches.
• Participate actively in the support and execution of ongoing procurement projects, helping the team to advance work progress and meet objectives.
• Undertake and complete other related tasks as assigned by superiors, demonstrating flexibility and a willingness to contribute across different areas.
• Proactively propose optimization suggestions to promote the improvement of work processes and enhance efficiency within the procurement department.

Qualifications and Requirements

• Currently enrolled in an undergraduate or higher degree program. There are no restrictions on the field of study.
• Possess strong communication skills, enabling effective interaction with team members and stakeholders.
• Demonstrate a collaborative spirit and a commitment to teamwork.
• Proficient in the use of standard office software, including but not limited to Microsoft Excel, Word, and PowerPoint.
• Exhibit a strong sense of responsibility, meticulous attention to detail, and the ability to independently solve problems as they arise.

Required Skills

• English and Arabic translation capabilities.
• Experience in organizing and documenting interview minutes.
• Proficiency in data search and analysis.
• Excellent communication and interpersonal skills.
• Strong teamwork and collaboration abilities.
• Competence in using Microsoft Office Suite (Excel, Word, PPT).
• Effective problem-solving skills.
• Strong command of both Arabic and English languages.
• Familiarity with fruit and vegetable classification is preferred.
• Familiarity with fresh food classification is preferred.
• Proficiency in Chinese is considered an advantage.

Work Environment and Details

This is a Procurement Intern position at Keeta, located in Riyadh, Saudi Arabia. The work type is an internship, and the required experience is 0-1 year. The salary is not disclosed.

About the Role

Alfanar is seeking a motivated and detail-oriented Electrical Engineer, specifically a fresh graduate with 0-1 years of experience, to join our team in Riyadh, Saudi Arabia. This role is crucial for planning, organizing, and controlling the electrical activities of projects to ensure successful completion within established schedules, budgets, and Quality Assurance/Quality Control (QA/QC) policy constraints. You will be an integral part of a dynamic team contributing to Alfanar's reputation for delivering high-quality electrical products and energy solutions.

Alfanar is a prominent Saudi company with a global footprint, specializing in the manufacturing and trading of low, medium, and high voltage electrical products. We are also a leader in conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. Our state-of-the-art manufacturing complex in Riyadh, Medinet alfanar Alsinaiya, is a testament to our commitment to advanced technology and highly skilled professionals. At Alfanar, we value our human capital as our most significant asset, fostering a proactive work environment where employees are nurtured and empowered.

Key Responsibilities

• Review project electrical documents, including methodology, quality assurance, control procedures, engineering, and construction time schedules.
• Prepare and review technical submittals such as designs, specifications, drawings, calculations, method statements, and Third-Party Inspections (TPIs) for compliance with client, authority, end-user, and local/international standards.
• Conduct daily site inspections of electrical installation work, witness tests, identify non-compliance with construction documentation, and recommend corrective measures.
• Coordinate daily with the Team Leader and other team members to verify, document, and report on the quality of work performed by subcontractors, providing suggested corrective actions.
• Ensure all construction activities at the site run smoothly and review project progress.
• Conduct technical meetings and maintain constant follow-up with Client Design and Engineering Divisions.
• Maintain the quality standards of all electrical activities in accordance with the project quality plan.
• Provide leadership, coaching, and direction to subordinates in all aspects of their work.
• Delegate assignments effectively to subordinates.
• Ensure fair distribution of tasks to maintain the morale and motivation of subordinates.
• Perform planned activities to meet operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time parameters.
• Provide periodic reports detailing deviations and the execution of planned tasks.
• Resolve related problems as they arise and escalate complex operational issues.
• Ensure quality requirements are met to develop effective quality control processes, including specifications for products, processes, or related activities.
• Coordinate well-defined written systems, policies, and procedures, and seek automation opportunities.
• Comply with related policies, procedures, and work instructions.
• Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and the delivery of high-quality products/services.

Qualifications and Requirements

• Bachelor's Degree in Electrical Engineering.
• 0-1 years of work experience (Fresh Graduate).

Required Skills

• Risk Assessment
• Proficiency in MS Office Suite
• Time Management
• Strong Organizational Skills
• Troubleshooting Capabilities
• Excellent Communication Skills
• Teamwork and Collaboration
• Initiative and Proactiveness
• Creativity and Innovation
• Analytical Thinking
• Attention to Detail
• Report Writing

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role is within the Central Region.

About the Role

Laverne Group is seeking a detail-oriented Accounts Receivable Accountant to join their team in Riyadh, Saudi Arabia. This full-time position is designed for an individual looking to develop their career in accounting, with a focus on managing customer accounts, ensuring timely payments, and contributing to accurate financial reporting.

Role Overview

The Accounts Receivable Accountant will be responsible for the meticulous management of customer accounts. This includes monitoring incoming payments, reconciling transactions, and supporting the overall financial health of the company. Prior experience in e-commerce operations is essential for this role, alongside strong accounting knowledge and excellent analytical skills.

Key Responsibilities

• Calculate, record, input, and process financial data accurately.
• Match incoming payments to corresponding invoice numbers or sales orders.
• Manage the Accounts Receivable ledger and maintain organized Accounts Receivable files.
• Submit daily reports to management detailing accounts receivable operations.
• Research and resolve discrepancies in customer accounts.
• Collaborate with other departments to gather necessary information, ensuring the accuracy and completeness of records and that accounts receivable ledgers and journals are up to date.
• Track incoming payments effectively.
• Ensure that all financial records meet company standards.
• Review financial documents for accuracy and perform account reconciliations.
• Enter financial data and transactions into the accounting ledger.
• Analyze financial data and provide relevant financial recommendations.
• Ensure financial records comply with all applicable regulatory standards.
• Assist in preparing taxes or gathering necessary tax documents.

Qualifications and Requirements

• Bachelor's degree in Accounting or a related field.
• 1-3 years of experience in Accounts Receivable.
• Proven experience in e-commerce operations is required.
• Proficiency in ERP systems, specifically Microsoft Dynamics 365.
• Strong command of Microsoft Excel for financial analysis and reporting.
• Excellent analytical skills.
• Solid understanding of accounting principles.

Required Skills

• Accounts Receivable Management
• E-commerce Operations
• ERP Systems (Microsoft Dynamics 365)
• Microsoft Excel
• Financial Reporting
• Analytical Skills
• Accounting Principles

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience, offering an opportunity for career development within the accounting field.

About the Role

Fakeeh Care Group is seeking a dedicated and detail-oriented Approval Specialist to join their team in Riyadh, Saudi Arabia. This full-time position is integral to ensuring the compliant processing of preauthorizations and the effective management of insurance claims within healthcare facilities. The Approval Specialist will play a key role in maintaining adherence to regulatory standards and payer protocols, contributing to efficient patient care and financial operations.

Key Responsibilities

• Ensure full adherence to the Council of Health Insurance (CHI) Preauthorization Policy, NPHIES standards, and individual payer coverage protocols.
• Prevent the initiation of unauthorized, uncovered, or non-contracted services.
• Support the implementation and compliance of NPHIES downtime contingency procedures.
• Verify the completeness of clinical documentation and the utilization of the Minimum Data Set (MDS) for all requests.
• Review treating physician's progress notes, diagnostics, prescriptions, and clinical justifications for accuracy and adequacy.
• Validate medical necessity in alignment with evidence-based guidelines, CHI standards, and payer criteria.
• Ensure accurate clinical coding and scheme linkage to prevent claim denials.
• Escalate incomplete or inaccurate documentation for correction before submission.
• Liaise with treating physicians, nurses, and roving doctors to secure approvals and clarify case details.
• Communicate approvals, denials, and payer queries within CHI-mandated timelines.
• Respond to payer or insurer queries within 30 minutes of receipt.
• Escalate urgent or high-priority cases (ER, ICU, Oncology, or high-cost procedures) immediately to the Preauthorization Manager.
• Monitor HIS/NPHIES queues for real-time follow-up on pending or queried cases.
• Maintain updated approval status in both HIS and the patient’s record.
• Ensure 100% completion of approvals for all discharges within the same day.
• Confirm that same-day discharge and high-cost cases are fully approved prior to billing.
• Document all approvals, denials, and payer communications in the patient’s medical record.
• Participate in the daily discharge reconciliation process and report pending approvals to the Preauthorization Manager.
• Review all preauthorization rejections received through NPHIES, payer portals, or HIS at least twice per shift.
• Categorize rejections based on cause (missing justification, duplication, non-covered service, exceeded limit, coding error, or late submission).
• Record all rejections in the Rejection Tracker Log with patient MRN, preauthorization number, payer, rejection reason, and physician name.
• Coordinate with the Preauthorization Supervisor to ensure each rejection is reviewed and analyzed within the assigned Turnaround Time (TAT).
• Engage directly with the treating physician for clarification or missing documentation related to rejected cases.
• Provide constructive feedback and guidance to physicians to avoid recurrence, referencing insurer preauthorization protocols, CHI guidelines, and NPHIES dataset requirements.
• Conduct same-day briefings for rejections involving high-cost services.
• Resubmit corrected documentation within the payer’s appeal window as per regulations.
• Liaise with the insurance representative or roving doctor for urgent or high-priority resubmissions.
• Confirm acknowledgment of resubmitted cases in both HIS and payer portals.
• Identify root causes for all rejections and document corrective recommendations.
• Distinguish between avoidable and non-avoidable rejections during end-of-day analysis.
• Submit a daily rejection summary to the Preauthorization Manager, covering total rejections received, avoidable vs non-avoidable ratio, high-value or repetitive rejection patterns, and breakdown by payer, physician, and service category.
• Recommend corrective actions such as MDS checklist updates, justification templates, or focused physician sessions.
• Collaborate with Fakeeh Tech to improve HIS alerts (*, auto-flagging incomplete documentation or incorrect scheme linkage).
• Participate in weekly Preauthorization Group performance meetings to present rejection trends and lessons learned.
• Ensure complete transparency of all rejection cases to the Preauthorization Manager and Group Preauthorization leadership.
• Support the preparation of a Weekly Rejection Dashboard, including total rejection count, avoidable vs non-avoidable percentage, average approval turnaround time, and top 10 contributing services, physicians, or payers.
• Highlight immediate corrective actions taken and propose follow-up actions for recurring issues.
• Uphold professional communication standards and maintain formal documentation of all internal and external correspondences.
• Ensure continuous compliance with CHI, NPHIES, and contractual payer regulations in every stage of preauthorization and rejection management.
• Report any non-compliance or process deviation to the Preauthorization Manager for immediate rectification and inclusion in preauthorization Group review.
• Perform other duties as assigned within the scope of responsibility and requirements of the job.

Qualifications and Requirements

• 3-5 years of experience in clinical practice, with at least 2 years specifically in preauthorization, insurance, or utilization management.
• Bachelor's degree in Medicine and Surgery, Pharmacy, Dental, or a related healthcare field.
• Excellent command of both oral and written English and Arabic languages.
• Preferred license for practice as per the regional health regulatory authority (*, SCFHS / DHA).

Required Skills

• Clinical Documentation
• Utilization Management
• Medical Necessity Validation
• Clinical Coding
• Claim Denials Prevention
• Physician Liaison
• Payer Communication
• Real-time Monitoring
• Discharge Reconciliation
• Rejection Analysis
• Root Cause Analysis
• Corrective Actions
• Performance Reporting
• Compliance
• Professional Communication

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within Fakeeh Care Group.

About the Role

Dar, a leading international multidisciplinary consulting organization and the founding member of the Sidara group, operates globally with a presence in 60 countries and a team of over 20,500 professionals. The company specializes in engineering, architecture, planning, environment, project management, facilities management, and economics, focusing on delivering innovative solutions to complex challenges. Dar is committed to being a preferred environment for talented individuals passionate about creating empowering solutions and fostering continuous learning and innovation, guided by core values of Excellence, Responsibility, Empowerment, Connectivity, and Courage.

We are seeking a skilled Electrical Engineer to join our team in Riyadh, Saudi Arabia. This role is essential for the design, development, and quality assurance of electrical components and products. The successful candidate will be responsible for integrating electrical components into devices, contributing to the design and manufacturing of electrical products, and ensuring high product standards through rigorous quality assurance processes.

Key Responsibilities

• Evaluate electrical products and systems by designing and implementing effective testing methods.
• Conduct comprehensive testing of finished products and system capabilities to ensure performance and reliability.
• Maintain the operational readiness and functionality of necessary equipment used in testing and development.
• Contribute effectively to team objectives by accomplishing related results and supporting collaborative efforts.

Qualifications and Requirements

• Bachelor's degree in Electrical Engineering or a closely related field.
• A minimum of 5 to 10 years of professional experience in electrical engineering.

Required Skills

• Strong problem-solving abilities to address complex technical challenges.
• Proficiency in technical skills relevant to electrical engineering principles and applications.
• Solid mathematical and scientific aptitude for analysis and design.
• Excellent written communication skills for documentation and reporting.
• Effective verbal communication skills for collaboration and presentations.

Work Location and Type

This full-time position is based in Riyadh, Saudi Arabia.

About the Role

Team Saudi is seeking an Assistant Manager, Identity & Access Management (IAM) to join our team in Riyadh, Saudi Arabia. This role is integral to the operational management of enterprise identity platforms and access control services, ensuring the secure and reliable functioning of authentication services, identity lifecycle management, and access governance mechanisms across the organization's enterprise systems and digital platforms. The position will focus on key areas including directory services, identity lifecycle management, authentication platforms, and identity governance systems. The Assistant Manager will collaborate closely with infrastructure, cloud, security, and workplace teams to ensure that identity services operate securely and facilitate controlled access to enterprise applications and services.

Key Responsibilities

• Support the operational administration of enterprise directory services, including Active Directory and cloud-based identity platforms, ensuring their stability and availability for enterprise authentication and authorization.
• Manage directory configurations to support the enterprise identity infrastructure.
• Support the operational management of identity lifecycle processes, including user provisioning, modification, and de-provisioning across enterprise systems, ensuring adherence to organizational access governance standards.
• Assist in the administration of authentication mechanisms used to secure enterprise access to systems and applications, maintaining the operational stability of these services.
• Support the operational management of Identity Governance and Administration (IGA) platforms, maintaining processes for access reviews, access certification, and role-based access models.
• Support the implementation of access controls across enterprise systems using identity platforms and coordinate with infrastructure and application teams for consistent implementation.
• Support the management of privileged access mechanisms and coordinate with Cybersecurity and IT compliance teams to ensure adherence to organizational security standards.
• Support the integration of identity platforms with enterprise infrastructure, cloud platforms, and collaboration services, ensuring effective integration with enterprise applications.
• Monitor identity platforms to ensure service availability and operational stability, and support the investigation and resolution of incidents affecting identity services.
• Collaborate with Cybersecurity and IT Governance & Compliance teams to implement identity security controls aligned with organizational security frameworks and support the implementation of identity-related policies and regulatory requirements.
• Provide identity platform reporting and operational data for security audits, compliance assessments, and governance reviews, and coordinate remediation actions for compliance findings.
• Support the implementation and maintenance of identity and access management processes and operational standards, ensuring adherence to organizational policies and security standards.
• Maintain documentation of identity management procedures and operational workflows.
• Collaborate with infrastructure, cloud, and workplace teams to ensure identity services support enterprise platforms and digital services, providing operational support for secure access.
• Coordinate with vendors supporting identity platforms and identity governance technologies, and support the lifecycle management and operational maintenance of these systems.
• Collaborate with internal technology teams, business units, and relevant stakeholders to ensure IAM services support organizational systems and digital platforms, and coordinate across operational, security, and governance teams.

Qualifications and Experience

A minimum of 5 to 10 years of experience in Identity and Access Management or a related field is required for this position.

Required Skills

• Active Directory
• Identity and Access Management (IAM)
• Access Control
• Identity Governance
• User Provisioning
• User De-provisioning
• Authentication
• Authorization
• Directory Services
• Cloud Identity Platforms
• Cybersecurity
• IT Compliance

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves close collaboration with various internal technology teams, business units, and external vendors.

About the Role

QualityKiosk Technologies is seeking a highly motivated and results-driven Senior Business Development Manager with a strong hunter mindset to drive new business acquisition across Saudi Arabia. This full-time role is based in Riyadh and focuses on identifying, qualifying, and closing strategic opportunities within key enterprise sectors.

The ideal candidate will possess extensive experience in enterprise technology sales and a deep understanding of Quality Engineering, Digital Assurance, Observability, Reliability Engineering, and IT Transformation services. This position requires building and nurturing long-term relationships with key stakeholders and decision-makers to achieve significant revenue growth.

Key Responsibilities

• Drive new logo acquisition and revenue growth across Saudi Arabia.
• Develop and execute strategic account acquisition plans to penetrate target accounts.
• Build strong relationships with CIOs, CTOs, Heads of Technology, Heads of Quality Engineering, Digital Transformation leaders, and business executives.
• Identify opportunities for Quality Engineering, Test Automation, Performance Engineering, Digital Assurance, Observability, SRE, and Managed Testing Services.
• Generate and manage a robust pipeline through prospecting, networking, referrals, market intelligence, and industry events.
• Lead the complete sales lifecycle from opportunity identification to contract closure.
• Collaborate closely with Pre-Sales, Solution Architects, Delivery, and Alliance teams to develop compelling value propositions.
• Conduct executive presentations, workshops, and solution discussions with customer leadership teams.
• Negotiate commercial agreements and manage complex enterprise sales engagements.
• Maintain accurate pipeline forecasts and achieve quarterly and annual sales targets.
• Monitor market trends, competitive landscape, and emerging technology opportunities within the Kingdom.

Qualifications and Requirements

• A minimum of 15 years of successful enterprise sales and business development experience within Saudi Arabia.
• A proven track record of consistently acquiring new customers and exceeding sales targets.
• A strong network across the Banking, Financial Services, Insurance, Government, Telecom, and Large Enterprise sectors.
• Experience selling one or more of the following: Quality Engineering & Digital Assurance Services, Test Automation Solutions, Performance Engineering & Non-Functional Testing, Observability & Monitoring Platforms, Site Reliability Engineering (SRE), Application Modernization & Digital Transformation Services, Cloud, Data, AI, and Managed Services.
• A strong understanding of enterprise application landscapes and software delivery lifecycles.
• Knowledge of leading observability platforms such as Elastic, Dynatrace, AppDynamics, Datadog, New Relic, or similar solutions.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• The ability to engage effectively with C-level executives and senior technology leaders.
• A Bachelor's Degree in Engineering (BE/**** or equivalent.
• Mandatory native Arabic speaker with fluent English proficiency.

Required Skills

• Enterprise Technology Sales
• Quality Engineering
• Digital Assurance
• Observability
• Reliability Engineering
• IT Transformation Services
• Test Automation
• Performance Engineering
• Site Reliability Engineering (SRE)
• Managed Testing Services
• Application Modernization
• Digital Transformation Services
• Cloud Services
• Data Services
• AI Services
• Managed Services
• Familiarity with Observability Platforms (*, Elastic, Dynatrace, AppDynamics, Datadog, New Relic)
• Communication
• Presentation
• Negotiation
• Stakeholder Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Atos, a global leader in digital transformation with expertise in cybersecurity, cloud, and high-performance computing, is seeking a Senior Presales Cybersecurity Architect for its team in Riyadh, Saudi Arabia. This role is integral to shaping technology and transformation initiatives for Atos' clients, supporting the Atos KSA/MET Growth Plan. The position requires a blend of deep technical knowledge, strategic business understanding, and leadership to translate client business objectives into comprehensive architectural solutions and actionable roadmaps.

This role contributes to Atos' mission of designing the future of the information space and enabling clients to operate securely in a digital environment. It demands a proactive approach to client engagement and solution design, focusing on delivering business value and ensuring regulatory compliance.

Key Responsibilities

• Collaborate with customer executives and technology leaders to define business outcome-driven transformation visions, objectives, strategies, and program charters.
• Define, design, and govern Enterprise Architecture (business, technical, data, and security) using frameworks such as TOGAF and Zachman to produce strategic blueprints.
• Conduct detailed feasibility analysis, including modernization models and Greenfield/Brownfield assessments, to guide MVP-based roadmaps.
• Develop comprehensive business cases for multi-year programs, outlining MVP-based roadmaps and phased rollouts using agile, waterfall, or hybrid delivery models.
• Ensure strategic blueprints comply with relevant regulations including PDPL, CCRF, NCA, GDPR, and ISO 27001.
• Partner with Account Executives and Sales Leaders to drive strategic accounts and establish strong customer engagement to secure and deliver contracts.
• Lead customer requirements gathering and RFI/RFP/RFQ responses to deliver end-to-end solutions, emphasizing Atos' unique selling propositions and key commercial metrics such as Time to Value (T2V), Time to Market (TTM), Total Cost of Ownership (TCO), eXceptional Service Level Agreements (xLAs), quality, cost, and profitability.
• Drive the adoption of Atos Offering Portfolios and leverage Atos' global and local technology product and service partnerships.
• Create and present Atos Portfolios & Capabilities aligned with customer visions, business requirements, strategy architecture blueprints, and security models.
• Develop detailed business cases, including Business Values, Total Cost of Ownership (TCO), and Return on Investment (ROI).
• Define MVP-based roadmaps and wave-based rollouts for program execution.
• Leverage experience in AI aspects within security, including data governance, for AI4Security and Security4AI initiatives.
• Collaborate with sales engineers to assess security requirements, compliance obligations, and organizational risk posture.
• Design comprehensive cybersecurity solutions covering network security (firewalls, IDS/IPS, Zero Trust), cloud security (secure landing zones, IAM, encryption, compliance), SOC and SIEM architecture, and data protection (DLP, encryption, key management).
• Create detailed architectural documentation and ensure solutions adhere to industry standards and regulatory frameworks such as ISO 27001, NIST, and GDPR.
• Support proof-of-concepts, technical workshops, solution validation, and customer presentations.
• Architect and size solutions tailored to customer requirements, working with internal and global teams to prepare proposals, respond to RFPs, and integrate partner offerings.
• Demonstrate innovation and maintain strong customer relationships as a senior technical architect throughout the solution lifecycle.

Qualifications and Experience

• A minimum of 15 years of experience in Information Technology, with over 5 years in senior architecture roles.
• Proven track record of leading enterprise solutions at C-level and next-tier leadership.
• In-depth knowledge of the Public Sector, Government, Energy, and Financial Services domains, with a focus on the KSA market and delivering transformational solutions aligned with strategic objectives.
• Extensive experience architecting and implementing comprehensive cybersecurity strategies, engaging stakeholders at the C-suite and executive levels to address risk posture, compliance, and regulatory requirements.
• Demonstrated ability to build strong, influential relationships with CXOs, Sales, and Engineering teams.
• Ability to lead cross-functional teams through vision and influence.

Required Skills

• Cybersecurity Architecture: Network Security (Firewalls, IDS/IPS, Zero Trust), Cloud Security (Secure Landing Zones, IAM, Encryption, Compliance), SOC and SIEM Architecture, Data Protection (DLP, Encryption, Key Management).
• Enterprise Architecture Frameworks: TOGAF, Zachman.
• Regulatory Compliance: PDPL, CCRF, NCA, GDPR, ISO 27001, NIST.
• Presales & Solution Design: RFI/RFP/RFQ responses, T2V, TTM, TCO, xLAs, Proof-of-Concepts, Technical Workshops, Solution Validation, Customer Presentations.
• Emerging Technologies: AI4Security, Security4AI, Data Governance.
• Business Acumen: Business Case Development, ROI, TCO analysis.
• Soft Skills: Exceptional Communication & Presentation, Strategic Leadership, Stakeholder Management.
• Language Proficiency: Bilingual proficiency in English and Arabic is a significant plus.

Location and Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires over 10 years of experience.

About the Role

AstroLabs is seeking a proactive and experienced Account Manager to lead post-company setup operations, focusing on HR, PRO, and GRO services. This role is crucial for delivering a high-quality client experience and driving the growth of our client portfolio within our rapidly scaling Post Setup business line in Riyadh. The position is suited for an ambitious professional aiming to take ownership, build expertise, and develop into a leadership role while contributing to Saudi Vision 2030. You will be instrumental in enabling businesses to establish and scale their operations in Saudi Arabia, ensuring they navigate regulatory landscapes effectively.

Key Responsibilities

• Oversee and execute HR, GRO, and PRO services, including license renewals, work permit processing, Saudization initiatives, payroll management, and ensuring compliance with governmental regulations.
• Utilize governmental portals such as QIWA, GOSI, Mudad, MISA, and MC for regulatory compliance and operational efficiency.
• Build and maintain strong relationships with government entities and external partners to ensure smooth and timely service delivery.
• Ensure accurate capture, meticulous maintenance, and secure storage of all client data and documentation within internal systems.
• Continuously refine operational processes to enhance efficiency, improve service quality, and proactively implement new service offerings.
• Take full ownership of a diverse client portfolio, ensuring HR, GRO, and PRO needs are met to the highest standards.
• Provide proactive advisory support to clients on regulatory requirements and operational optimization in Saudi Arabia.
• Manage the end-to-end client engagement lifecycle, from onboarding to offboarding, ensuring high satisfaction and gathering testimonials and referrals.
• Handle escalations from junior team members, providing expert guidance and coaching to resolve complex client issues.
• Drive client retention and renewals by ensuring consistent customer satisfaction and fostering business growth.
• Undertake mentorship and coaching responsibilities to support junior team members' development.
• Lead by example, demonstrating strong operational execution, problem-solving capabilities, and exceptional customer service.
• Contribute to a collaborative team environment, fostering continuous learning and improvement.
• Identify and implement new services and process improvements to enhance client value.
• Stay informed about industry trends and regulatory changes to maintain AstroLabs' leadership in HR, GRO, and PRO services.
• Represent AstroLabs at industry events and networking sessions to build relationships and drive business growth.

Qualifications and Requirements

• An ambitious professional with a strong desire to grow into a management role.
• A minimum of 2 years of experience in Account Management, Operations, or Customer Success within a KPI-driven environment in Saudi Arabia.
• A background in HR, GRO, PRO, Company Setup, or Corporate Services is highly desirable.
• Full fluency in both Arabic and English, complemented by excellent communication skills.
• A strong ability to manage client accounts independently, coupled with a solutions-driven mindset.
• Exceptional attention to detail and a process-driven approach, with outstanding organizational and task management skills.
• Skilled in data analysis and reporting, with the ability to use insights to drive continuous improvements.
• A natural people person with a passion for mentoring, coaching, and supporting team development.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with CRM tools.
• A commitment to professional growth, demonstrated by actively engaging in training and development opportunities.
• A brand ambassador for AstroLabs, embodying core values of Ownership, Ambition, and Excellence.

Required Skills

• Account Management
• Operations Management
• Customer Excellence
• Regulatory Compliance
• HR Services
• PRO Services
• GRO Services
• License Renewals
• Saudization
• Government Portal Management (QIWA, GOSI, Mudad, MISA, MC)
• Customer Service
• Sales Skills
• Detail-Oriented
• Process-Driven
• Data Analysis
• Reporting
• Mentoring
• Coaching
• Microsoft Office Suite (Excel)
• CRM Tools

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic and scaling business environment at AstroLabs, the Gulf's leading business expansion platform dedicated to empowering high-growth companies.