Jobs in Riyadh

About the Role

W Hotels is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is crucial for maintaining the exceptional quality standards that W Hotels is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest rooms, public areas, and facilities meet our stringent cleanliness and presentation benchmarks, contributing directly to the guest experience. This role involves a blend of hands-on inspection, operational coordination, and team support. You will act as a vital link between various hotel departments, ensuring seamless operations and swift resolution of any issues that may impact guest satisfaction. If you are passionate about hospitality, possess a keen eye for detail, and are eager to grow within a dynamic luxury brand, this opportunity at W Hotels, part of Marriott International, is for you.

Key Responsibilities

• Inspect guest rooms, public areas, pool areas, and other hotel facilities after cleaning by Housekeepers to ensure adherence to quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning to optimize operational efficiency.
• Update the status of departing guest rooms to ensure timely preparation for new arrivals.
• Assist Housekeeping management in overseeing and managing daily activities within the department.
• Serve as a liaison to coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the housekeeping team.
• Communicate relevant issues and updates to the next shift to ensure continuity of service.
• Complete all required departmental paperwork accurately and efficiently.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Ensure adherence to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation, fostering positive interactions.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar hospitality role.
• At least 1 year of supervisory experience.

Required Skills

• Proficiency in housekeeping operations and quality standards.
• Ability to verify room status and manage room assignments effectively.
• Strong prioritization and organizational skills.
• Excellent coordination and communication abilities.
• Skilled in issue resolution and problem-solving.
• Competence in completing required paperwork.
• Experience in hiring, training, scheduling, and employee evaluation.
• Aptitude for counseling, discipline, motivation, and coaching staff.
• Knowledge of company policies and safety and security procedures.
• Ability to report maintenance issues and identify safety hazards.
• Understanding of uniform and personal appearance standards.
• Commitment to maintaining confidentiality and protecting company assets.
• Exceptional guest service skills, including anticipating guest needs.
• Ability to assist individuals with disabilities.
• Clear and professional communication skills.
• Ability to develop and maintain positive working relationships.
• Active listening skills.
• Physical stamina for standing, sitting, kneeling, or walking for extended periods.
• Ability to push and pull loaded housekeeping carts and other machinery over various surfaces.
• Capability to reach overhead, bend, twist, pull, and stoop.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight.
• Computer proficiency for entering and locating work-related information.
• Ability to read and visually verify information in various formats.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires adherence to all company and safety and security policies and procedures. Maintaining a clean and professional uniform and personal appearance is expected at all times. Protecting company assets and maintaining the confidentiality of proprietary information are also key aspects of this role.

About the Role

W Hotels, a brand within Marriott International, is seeking a Painter to join their Engineering & Facilities team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the hotel's aesthetic appeal and functional integrity, ensuring a seamless guest experience. The role is suited for an individual with attention to detail and a foundational understanding of maintenance tasks, contributing to guest satisfaction and operational efficiency.

Key Responsibilities

• Respond to and address guest repair requests promptly and efficiently.
• Communicate effectively with guests and colleagues to resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to ensure proper functioning.
• Carry equipment such as tools and radios as needed.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as required.
• Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
• Perform all surface preparation, painting, and minor drywall and wood trim repair.
• Replace light bulbs and A/C filters, ensuring complete and thorough cleanup of the painting or repair area.
• Test, troubleshoot, and perform basic repairs on various types of equipment, including plumbing fixtures, electrical components, and other guestroom items.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before performing any maintenance work.
• Perform repairs on interior and exterior landscaping, including external landscaping sprinklers.
• Input air handler schedules and make temperature changes using basic computer skills.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications as required.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Some experience in general maintenance, exterior and interior surface preparation, and painting is required.
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience is required.
• A valid Driver's License is required.

Required Skills

• Proficiency in surface preparation and painting.
• Ability to perform minor drywall and wood trim repair.
• Troubleshooting and basic repair skills for various equipment.
• Knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building maintenance.
• Basic computer skills, including inputting schedules and making temperature adjustments.
• Strong communication and interpersonal skills.
• Effective teamwork and problem-solving abilities.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is part of the Engineering & Facilities department. Marriott International is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, and to non-discrimination on any protected basis.

About the Role

Virtucruit is seeking experienced and commercially driven Senior Sales Representatives to join a growing signage, advertising, and media production company in Saudi Arabia. These roles offer an opportunity for ambitious sales professionals to contribute to a company experiencing significant expansion. The positions require individuals capable of managing the full sales cycle independently, fostering strong client relationships, and consistently achieving high sales targets.

Key Responsibilities

• Generate new business opportunities and close deals.
• Build and maintain strong relationships with a diverse client base, including government entities, corporations, retail businesses, hospitality establishments, and real estate companies.
• Manage the entire sales cycle, from prospecting and presentations to negotiation and deal closing.
• Maintain a robust sales pipeline, ensuring accurate management and forecasting of sales activities.
• Coordinate with internal teams to ensure the timely delivery of projects to clients.

Qualifications and Requirements

• Proven track record in B2B sales with demonstrable achievement of sales targets.
• Excellent communication, negotiation, and relationship-building skills.
• Demonstrated ability to work independently, manage accounts professionally, and drive sales initiatives autonomously.
• Experience in the signage, advertising, branding, media production, or related industries is highly preferred.
• Previous experience dealing with corporate or government clients is considered an advantage.
• Fluency in English is required. Proficiency in Arabic is an advantage.

Skills

• B2B Sales
• Target Achievement
• Communication
• Negotiation
• Relationship-building
• Independent Work
• Account Management
• Signage Industry Knowledge
• Advertising Industry Knowledge
• Branding Expertise
• Media Production Understanding
• Corporate Client Relations
• Government Client Relations

Work Environment and Compensation

This is a full-time position. There are two vacancies for Senior Sales Representatives in Riyadh and one vacancy in Jeddah, Saudi Arabia. The role offers a competitive salary package, an attractive monthly commission structure, a company car, and an annual performance bonus.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a guest-focused Attendant-Recreation to join their team. This full-time, non-management position is for individuals with 0-1 years of experience who are interested in creating a positive atmosphere for guests. The Attendant-Recreation will engage guests in recreational activities, ensuring their safety and enjoyment.

As part of W Hotels, this role contributes to the brand's philosophy of celebrating vibrant living and embracing new experiences. The position offers an opportunity for individuality and creativity while upholding the brand's commitment to guest experiences and hospitality.

Key Responsibilities

• Encourage, register, and schedule guests for recreation activities.
• Promote a positive and relaxing atmosphere for guests.
• Inform guests about available recreation facilities and activities.
• Communicate recreation facility rules and regulations to ensure guest and member safety.
• Observe activities within the recreational facility and respond appropriately to emergencies according to operating procedures.
• Identify situations where guests may not be able to safely participate in an activity and report to a supervisor or manager.
• Clean and maintain recreational equipment and supplies.
• Report accidents, injuries, and unsafe working conditions to management.
• Complete required safety training and certifications.
• Adhere to company policies and procedures, maintaining a clean and professional appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships and support team goals.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in various formats, including small print.
• Visually inspect tools, equipment, or machines to identify defects.
• Enter and locate work-related information using computers and/or point of sale systems.
• Stand, sit, or walk for an extended period or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• CPR Certification.
• First Aid Certification.
• Any certification or training required by local and state agencies.

Required Skills

• Proficiency in handling recreation equipment.
• Ability to perform CPR and First Aid.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The job category is Golf, Fitness, & Entertainment.

W Hotels is an equal opportunity employer committed to diversity and inclusion. They value the unique backgrounds of their associates and are committed to non-discrimination on any protected basis.

About the Role

Qualcomm Middle East Information Technology Company LLC is seeking an experienced ML Operations & Customer Support Engineer to join their Customer Engineering team in Riyadh, KSA. This customer-facing role focuses on supporting strategic customers in deploying AI inference workloads on advanced Qualcomm AI inference accelerators. These accelerators utilize Qualcomm's expertise in hardware-accelerated AI to provide high-performance, energy-efficient generative AI and computer vision inference solutions for modern data centers. The position requires a strong background in ML model deployment, systems engineering, rack-scale management software, DevOps/MLOps automation, and cross-functional collaboration to ensure system uptime, reliability, and performance, while resolving customer support cases within defined SLAs/KPIs. This role is essential for ensuring customer success with Qualcomm's AI technology, involving deep dives into ML inference pipelines, systems troubleshooting, and data center operations, in collaboration with customers and internal teams.

Key Responsibilities

• Serve as the primary technical escalation point for customer issues related to AI inference workloads.
• Manage end-to-end case resolution, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Lead incident response, triage, and root cause analysis (RCA) for critical issues.
• Provide timely and transparent communication to customers regarding issue status and resolution progress.
• Maintain high levels of customer satisfaction and service reliability.
• Ensure high availability and uptime of customer AI deployments, particularly rack-scale systems.
• Monitor system health, performance metrics, and workload behavior to proactively identify potential issues.
• Implement and manage failover, redundancy, and resiliency mechanisms for continuous operation.
• Proactively identify operational risks and implement preventative actions.
• Support the deployment, optimization, and troubleshooting of ML inference pipelines.
• Debug issues across model, runtime, system, and hardware layers.
• Analyze model performance, including latency, throughput, and accuracy tradeoffs, in production environments.
• Support various ML frameworks such as PyTorch, TensorFlow, and ONNX, and model conversion flows.
• Assist in applying model optimization techniques including quantization, batching, compilation, and runtime tuning.
• Support AI workloads in bare-metal and virtualized environments.
• Troubleshoot issues across Linux operating systems, drivers, firmware, and the networking stack.
• Support deployment and maintenance using Infrastructure as Code (IaC) and automation tools.
• Work with Data Center Infrastructure Management (DCIM) tools and monitoring systems.
• Coordinate with hardware vendors for accelerator, server, and networking-related issues.
• Implement and manage monitoring systems, including logs, metrics, and traces.
• Build dashboards to track uptime, SLA adherence, performance, and utilization metrics.
• Automate repetitive operational tasks using scripts and workflows.
• Establish and enforce runbooks and standard operating procedures (SOPs).
• Collaborate closely with Customer Engineering, Product, Engineering, and Support teams.
• Provide structured feedback to engineering teams for product improvements and defect resolution.
• Support customer onboarding, deployment readiness, and operational handover processes.
• Participate in customer reviews, escalations, and technical deep dives.

Qualifications and Experience

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
• 10-15+ years of experience in ML operations, systems engineering, or customer support engineering.
• Proven experience in customer-facing technical roles with SLA-driven support models.
• Strong experience with AI/ML inference workloads in production environments.
• Deep understanding of end-to-end ML inference pipelines.
• Hands-on experience with Linux systems, system bring-up, drivers, and debugging tools.
• Strong understanding of AI accelerator architecture and system bottlenecks.
• Experience with model deployment, optimization, and performance tuning.
• Experience with data center operations and rack-scale deployments.
• Familiarity with bare-metal, virtualization, and containerization technologies such as Docker and Kubernetes.
• Knowledge of networking concepts including TCP/IP, RDMA, and storage systems.
• Experience with cloud and hybrid environments.
• Experience with monitoring and observability tools like Prometheus, Grafana, and ELK stack.
• Strong skills in incident management, RCA, and production operations.
• Experience defining and tracking SLAs, KPIs, and operational metrics.
• Proficiency in Python, Bash, or similar scripting languages.
• Experience in automation, DevOps, and MLOps tooling.
• Strong problem-solving and diagnostic skills.
• Excellent communication and customer engagement skills.
• Ability to operate effectively in high-pressure, mission-critical environments.
• High attention to detail with a focus on quality, reliability, and accountability.
• Experience with Qualcomm Cloud AI or similar AI accelerator platforms.
• Experience supporting large-scale AI deployments (LLMs, CV pipelines, generative AI).
• Familiarity with inference runtimes (TensorRT, ONNX Runtime, custom runtimes).
• Experience with CI/CD pipelines for ML deployment.

Required Skills and Competencies

• ML inference pipelines
• Systems troubleshooting
• Data center operations
• ML model deployment
• Systems engineering
• Rack-scale management software
• DevOps/MLOps automation
• Cross-functional collaboration
• Customer Support
• SLA Ownership
• Incident response
• Triage
• Root cause analysis (RCA)
• Customer satisfaction
• Service reliability
• High availability
• System health monitoring
• Performance metrics
• Failover, redundancy, and resiliency mechanisms
• Risk identification and preventative actions
• AI inference workload support
• ML inference pipeline optimization
• Model performance analysis
• PyTorch, TensorFlow, ONNX
• Model conversion flows
• Model optimization techniques (quantization, batching, compilation, runtime tuning)
• Bare-metal and virtualized environments
• Linux OS, drivers, firmware, and networking stack
• Infrastructure as Code (IaC) and automation tools
• DCIM tools and monitoring systems
• Logs, metrics, and traces
• Dashboards for uptime, SLA adherence, performance, and utilization
• Automating repetitive operational tasks
• Scripts and workflows
• Runbooks and Standard Operating Procedures (SOPs)
• Customer Engineering, Product, and Support teams collaboration
• Customer onboarding, deployment readiness, and operational handover
• Customer reviews and technical deep dives
• AI/ML inference workloads
• Linux systems, system bring-up, and debugging tools
• AI accelerator architecture and system bottlenecks
• Model performance tuning
• Rack-scale deployments
• Virtualization and containerization technologies (Docker, Kubernetes)
• Networking concepts (TCP/IP, RDMA, storage systems)
• Cloud and hybrid environments
• Monitoring/observability tools (Prometheus, Grafana, ELK)
• Incident management and production operations
• Operational metrics definition and tracking
• Python, Bash, and scripting languages
• DevOps and MLOps tooling
• Problem-solving and diagnostic skills
• Communication and customer engagement
• High-pressure and mission-critical environments
• Attention to detail, quality, reliability, and accountability

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Snap Inc. is a technology company focused on enhancing how people live and communicate through its core products: Snapchat, Lens Studio, and Spectacles. The Global Brand Experience (GBX) team is responsible for bringing Snap's brands to life by embodying company values such as real friendship, authentic expression, human-centered design, and playful irreverence. This team develops impactful global experiences, both in-person and virtual, for clients, partners, employees, creators, and users to foster a deeper emotional connection with Snap's brands.

We are seeking a Lead, Global Brand Experience to join the GBX team in Riyadh, Saudi Arabia. This role will be instrumental in bringing the Snapchat brand to life within the Kingdom. The position requires extensive collaboration with cross-functional teams, external partners, and vendors to conceptualize, develop, and execute innovative events and experiences that align with audience resonance and business objectives.

Key Responsibilities

• Partner with the Head of GBX MENA to shape and execute the regional brand experience strategy.
• Lead the conceptualization and execution of high-impact events, activations, and programs across the Middle East, with a primary focus on Saudi Arabia.
• Build and deliver a regional roadmap of experiences that showcase Snap's products, technology, and innovation.
• Identify strategic opportunities to highlight Snapchat's priorities, new product launches, and creative solutions through activations designed to drive client engagement and revenue growth.
• Develop comprehensive project plans, including timelines, budgets, key deliverables, and success metrics, in collaboration with Sales, Partnerships, Marketing, Communications, and other cross-functional teams.
• Manage the end-to-end execution of all brand experiences, from ideation and creative development to logistics, production, branding, and on-site delivery.
• Cultivate and maintain strong relationships with venues, vendors, agencies, and production partners across Saudi Arabia.
• Oversee budget tracking and financial management for all GBX MENA initiatives.
• Measure and optimize the return on investment (ROI) of all events and experiences, ensuring alignment with company priorities.

Qualifications and Requirements

• BS/BA degree or equivalent professional experience.
• A minimum of 5 years of experience managing and producing large-scale events or experiential activations.
• Ability to travel up to 30% of the time.
• Fluency in both English and Arabic is essential.

Required Skills

• Demonstrated executive presence and strong communication skills, with the ability to influence senior stakeholders.
• Excellent negotiation skills and an understanding of vendor, venue, and agency contracts.
• An established network within Riyadh and across Saudi Arabia's events and entertainment ecosystem.
• Proven experience in delivering partner-driven activations and navigating complex legal and contractual frameworks.
• Highly organized with the capacity to manage multiple complex projects simultaneously.
• Meticulous attention to detail across creative, production, and brand execution.
• A solutions-oriented mindset and the ability to thrive in a fast-paced, dynamic environment.
• Awareness of regional cultural moments and relevant industry trends.
• Proficiency in Google Workspace, Microsoft Office Suite, Apple tools, and emerging AI platforms.

Work Environment and Culture

This is a full-time position based in Riyadh, Saudi Arabia. Snap Inc. operates with a "default together" approach, expecting team members to work in the office 4+ days per week to foster culture, reinforce values, and enhance collaboration. Snap Inc. is committed to building a diverse team and is an equal opportunity employer, providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable laws.

Snap Inc. offers a comprehensive benefits package designed to support employee well-being, including paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that allow employees to share in Snap's long-term success.

About the Role

Mace is seeking a Planning and Reporting Lead to join their team in Riyadh, Saudi Arabia. This role is integral to a significant mixed-use development program in Saudi Arabia, encompassing sports, entertainment, arts, and associated infrastructure. As a leading delivery partner, Mace requires experienced professionals to guide integrated teams through all project phases. The Planning and Reporting Lead will be key in ensuring the successful delivery of this landmark development.

This position offers the opportunity to contribute to a project of national importance within a dynamic environment. The role involves establishing robust planning and reporting frameworks, driving strategic alignment, and fostering excellence within project controls teams.

Key Responsibilities

• Lead strategic planning across portfolios, including the development of master schedules, phasing strategies, and resource-loaded models.
• Deliver executive-level reporting, translating complex data into clear KPI dashboards and actionable insights for senior stakeholders.
• Proactively identify risks early in the project lifecycle and implement effective mitigation and recovery strategies to safeguard programme delivery.
• Establish and embed standardised planning, data, and reporting processes across the organisation to ensure consistency and efficiency.
• Lead and develop project controls teams, ensuring high standards of accuracy, robust governance, and continuous capability enhancement.
• Drive alignment and collaboration across project, commercial, finance, and delivery stakeholders to ensure coordinated and successful outcomes.
• Work collaboratively towards the common goal of net zero carbon transition, sharing responsibility for the proactive identification and management of associated carbon emissions and reductions during work delivery.

Qualifications and Requirements

• Possess a relevant degree or equivalent qualification.
• Be ACA/ACCA qualified, supported by a strong academic foundation.
• Demonstrate proven finance and consolidation expertise, coupled with advanced Excel capabilities.
• Be progressing towards chartership with a recognised professional body and committed to ongoing professional development.
• Showcase proven experience in PMO and Project Controls leadership on complex, large-scale projects.
• Exhibit proven leadership in health, safety, and wellbeing, with a track record of delivering measurable outcomes and embedding best practices.
• Possess strong knowledge and application of relevant legislation within complex organisational environments.
• Be an effective communicator with strong analytical capabilities, possessing the ability to engage, influence, and build trusted stakeholder relationships.
• Meet the necessary visa criteria for the Kingdom of Saudi Arabia.
• Have relevant work experience working on high-valued projects/programmes for a project management consultancy business, as required for immigration and client approval.

Required Skills

• Strategic Planning
• Master Scheduling
• Phasing Strategies
• Resource-Loaded Models
• Executive Reporting
• KPI Dashboards
• Risk Identification
• Mitigation Strategies
• Recovery Strategies
• Standardised Planning Processes
• Data Management
• Reporting Processes
• Project Controls
• Stakeholder Management
• Net Zero Carbon Transition
• Advanced Excel
• PMO Leadership
• Project Controls Leadership
• Health, Safety and Wellbeing Leadership
• Relevant Legislation Application
• Communication Skills
• Analytical Capability
• Stakeholder Engagement
• Influencing Skills
• Building Trusted Relationships

Work Environment and Location

This is a full-time role based in Riyadh, Saudi Arabia. Mace is an inclusive employer and welcomes applications from a diverse range of candidates. The company is open to discussing part-time, flexible, and hybrid working options where suitable for the role.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and customer-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring all their communication needs are met efficiently and professionally.

Key Responsibilities

• Attend to, register, note, and process all guest calls, requests, inquiries, or concerns.
• Operate the switchboard terminal.
• Process guest requests for wake-up calls, call identification, do not disturb settings, call forwarding, conference calls, calls via Telecommunications Device for the Deaf (TDD), and calls from unregistered guests.
• Inform guests of any messages they have received.
• Monitor busy or unanswered lines, maintaining contact with guests on hold to update their status and offering to take messages.
• Receive, record, and transmit messages accurately, completely, and legibly.
• Activate and deactivate guest room indicator lights as appropriate.
• Assist guests with internet access issues, transferring them to the service provider's customer support line when necessary.
• Test communication equipment to ensure it is functioning properly.
• Attend to special requests from guests with exceptional needs.
• Contact the appropriate person or department as needed to resolve guest calls, requests, or issues.
• Follow up with guests to ensure their requests or issues have been resolved to their complete satisfaction.
• Dispatch bell staff or service personnel as required.
• Comply with all company policies and procedures, reporting accidents, injuries, and unsafe working conditions to the manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Greet and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Thank guests with genuine appreciation and assist individuals with disabilities.
• Speak with others using clear and professional language, and answer telephones using appropriate protocol.
• Cultivate and maintain positive working relationships with others and support the team to achieve common goals.
• Adhere to quality assurance expectations and standards.

Qualifications and Requirements

• High school diploma or equivalent certificate from a General Educational Development (GED) program.
• No prior work experience required.
• No supervisory experience required.
• No specific licenses or certifications are required.

Required Skills

• Telephone operation and communication.

Work Environment and Physical Demands

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. Physical demands include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. The role also involves entering and locating information using computers and/or Point of Sale (POS) systems. Reasonable requests from supervisors for other duties will also be performed.

W Hotels is part of Marriott International, committed to providing equal opportunities and fostering an environment where diversity is valued. The company's mission is to awaken curiosity and expand worlds, offering a place to enjoy life, open doors, and minds, inspired by new faces and experiences, with a core spirit of being ready-for-anything and reinventing luxury norms worldwide through the "Whatever/Whenever" service philosophy.

About the Role

NeoStats Analytics, a data and analytics firm established in 2022 with headquarters in the UAE and operations in India and the UK, is seeking a Controls and Governance Consultant for a 10-month contract role in Riyadh, Saudi Arabia. The company focuses on transforming clients into data-driven organizations through end-to-end data and analytics solutions. This position is critical for maintaining operational discipline, accuracy, and compliance within the cards function, serving as the primary control point to safeguard processes and ensure information integrity.

Role Overview and Responsibilities

The Controls and Governance Consultant will be responsible for reviewing partner deliverables, ensuring the accuracy of customer-facing information and internal documentation, and verifying adherence to contractual and regulatory standards. This role requires a detail-oriented individual capable of effectively influencing stakeholders and enforcing established standards.

• Act as the internal point of accountability for governance within the cards team, ensuring compliance with agreed standards and procedures.
• Review partner and vendor reports to validate adherence to regulatory, contractual, and operational requirements.
• Monitor contractual timelines, identifying expired or nearing expiration agreements and escalating for timely renewal or closure.
• Oversee telesales scripts and operations to confirm the accuracy of cardholder communications and consistency with product documentation.
• Ensure customer-facing channels, including websites and applications, present accurate, consistent, and up-to-date information across all card products and offers.
• Review and maintain Standard Operating Procedures (SOPs) for card business functions, ensuring their relevance, accuracy, and timely updates.
• Audit marketing and product collateral to prevent the dissemination of obsolete or conflicting content across digital and print platforms.
• Conduct detailed reviews of contracts, agreements, and business cases before escalation for leadership review.
• Provide direct support to the Head of Cards in daily governance and oversight, acting as a trusted control point for critical documents and processes.
• Collaborate with product managers, operations teams, telesales, and external vendors to align practices with contractual and compliance requirements.
• Persuasively influence internal and external stakeholders to drive corrective actions, enforce accuracy, and close identified gaps.

Qualifications and Experience

The ideal candidate will possess a strong background in governance, compliance, and documentation management, preferably within financial services or payment products. A proven ability to review and interpret contracts, partner agreements, and reports is essential.

• Mandatory fluency in both English and Arabic.
• Proven ability to review and interpret contracts, partner agreements, and reports.
• Excellent communication and stakeholder management skills, with the ability to persuade, influence, and ensure follow-through to closure.
• A proactive and persistent approach, capable of balancing control responsibilities while maintaining strong working relationships.
• Comfortable working within card product teams and supporting senior leadership directly.
• Strong governance, compliance, and documentation management experience, preferably within financial services or payment products.
• Relevant experience of 8-10 years.

Required Skills

• Governance and Compliance
• Documentation Management
• Contract Interpretation
• Stakeholder Management
• Persuasion and Influence
• Attention to Detail
• Financial Services and Payment Products knowledge
• English and Arabic Language Proficiency

Contract Details and Location

This is a 10-month contract position based on-site in Riyadh, Saudi Arabia.

About the Role

Dussmann Ajlan & Bros is seeking a Senior Manager Asset and Maintenance Consultant to join its team at its Headquarters in Riyadh, Saudi Arabia. This role is responsible for providing strategic and technical expertise in asset management and maintenance practices within Facility Management operations. The objective is to optimize asset performance, enhance maintenance efficiency, reduce lifecycle costs, and ensure adherence to industry best practices and international standards. The Senior Consultant will shape and implement effective asset management strategies, conduct assessments, and advise on investment decisions to ensure the long-term value and reliability of assets.

Key Responsibilities

• Develop and implement comprehensive asset management and maintenance strategies aligned with organizational objectives.
• Conduct detailed asset condition assessments, lifecycle analyses, and maintenance audits across Facility Management projects.
• Establish, review, and refine preventive, predictive, and corrective maintenance programs to maximize asset uptime and performance.
• Advise management on critical decisions regarding asset replacement, refurbishment, and capital investment planning.
• Lead asset performance evaluations, identifying opportunities for operational improvements and cost optimization.
• Develop and implement key performance indicators (KPIs), dashboards, and reporting frameworks to monitor asset performance and reliability.
• Support the implementation and continuous improvement of Asset Management Systems and Computerized Maintenance Management Systems (CMMS) / Computer-Aided Facility Management (CAFM) platforms.
• Ensure compliance with all applicable regulations, contractual obligations, and industry standards, including ISO 55001.
• Review and validate technical specifications, maintenance procedures, and service delivery standards.
• Conduct technical due diligence and risk assessments related to assets and maintenance operations.
• Provide technical guidance and mentorship to maintenance teams, engineers, and Facility Management personnel.
• Participate in business development activities, including proposal preparation and client presentations.
• Prepare technical reports, recommendations, and executive-level presentations.

Qualifications and Experience

• A Bachelor's degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Asset Management, or a closely related field is required.
• A Master's degree in a relevant discipline is preferred.
• Professional certifications such as ISO 55001, Certified Maintenance & Reliability Professional (CMRP), Certified Reliability Leader (CRL), Project Management Professional (PMP), or equivalent are highly desirable.
• A minimum of 12 years of progressive experience in Asset Management, Maintenance Management, Facilities Management, or related engineering environments.
• A minimum of 5 years of experience in a senior consulting, advisory, or strategic asset management role.
• Proven experience working within large-scale Facility Management operations, commercial facilities, mixed-use developments, airports, healthcare facilities, or industrial environments.

Required Skills and Expertise

• Expertise in Asset Lifecycle Management.
• Proficiency in Maintenance Strategy Development.
• In-depth understanding of Reliability-Centered Maintenance (RCM) principles.
• Strong capabilities in Risk Assessment & Mitigation.
• Skilled in Budgeting & Cost Optimization.
• Experience with CAFM / CMMS Systems.
• Knowledge of ISO 55001 Asset Management Standards.
• Proficiency in Data Analysis & Performance Reporting.
• Effective Stakeholder Management skills.
• Demonstrated Technical Advisory & Consulting abilities.
• Proven Leadership and Mentoring capabilities.
• Excellent Communication and Presentation Skills.

Work Location and Type

This is a full-time position based at the company's Headquarters in Riyadh, Saudi Arabia.

About Dussmann Ajlan & Bros

Dussmann Ajlan & Bros is a leading organization in its field. The company is committed to maintaining high standards in its operations and is seeking a professional with a track record of success and leadership in asset and maintenance consulting.

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and contributing to guest satisfaction and the hotel's financial performance.

W Hotels operates with a mission to "ignite curiosity, expand worlds," fostering an environment that embraces new experiences and reinvents luxury. As part of Marriott International, W Hotels offers an environment for professional growth and collaboration within a global team.

Key Responsibilities

• Oversee daily shift operations for the Housekeeping department, and potentially Recreation/Health Club and Laundry.
• Direct and manage staff to ensure guestrooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas, ensuring corrective actions are taken.
• Ensure guest satisfaction and assist in managing the operating budget.
• Verify timely and efficient communication of guest room status to the Front Desk.
• Prepare work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
• Manage inventory of supplies to ensure adequate stock levels.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage departmental operations to achieve or exceed budgeted financial goals.
• Verify that employees have the necessary supplies, equipment, and uniforms.
• Communicate areas needing attention to staff and follow up to confirm understanding.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies and procedures.
• Participate in departmental meetings and communicate departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Establish and maintain open, collaborative relationships with employees.
• Schedule employees according to business demands and track attendance.
• Verify that employees understand expectations and parameters.
• Ensure property policies are administered fairly and consistently, and that disciplinary procedures are followed.
• Supervise staffing levels to meet guest service, operational, and financial objectives.
• Observe employee service behaviors and provide feedback.
• Ensure employee recognition is implemented and participate in recognition programs.
• Solicit employee feedback and address employee concerns.
• Participate in employee progressive discipline procedures.
• Publicly recognize team member contributions.
• Set a positive example for guest relations and uphold the brand's service culture.
• Participate in developing and implementing corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction and continuous improvement in departmental meetings.
• Respond to and handle guest problems and complaints.
• Strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable, with no prior work experience required.

Required Skills

• Housekeeping operations
• Laundry operations
• Guest Satisfaction
• Budget Management
• Human Resources management
• Customer Service

Work Environment and Location

This is a full-time management position located in Riyadh, Saudi Arabia. W Hotels is committed to being an equal opportunity employer, valuing diversity and fostering an inclusive environment for all associates.

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is key to setting the tone for guest stays, ensuring each individual feels welcomed and valued from entry to exit. The Welcome Ambassador contributes to crafting the unique experiences that define the W Hotels brand.

This is a full-time, non-management position focused on delivering a range of services to guide guests through their arrival and departure processes. The role involves proactively addressing operational needs, fulfilling guest requests, completing reports, and sharing local area insights, all while ensuring guest interactions are professional and contribute to a memorable experience.

Key Responsibilities

• Deliver services to guide guests through arrival and departure processes.
• Take initiative to ensure guest satisfaction throughout their stay.
• Process operational needs efficiently.
• Address and fulfill guest requests promptly and professionally.
• Complete required reports accurately.
• Share highlights of the local area with guests.
• Ensure all guest interactions are professional and contribute to a memorable experience.

Qualifications and Requirements

• High school diploma or *** equivalent.
• No specific work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Ability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.
• Commitment to creating a safe workplace.
• Adherence to company policies and procedures.
• Maintenance of confidentiality.
• Protection of company assets.
• Upholding quality standards.
• Maintaining a professional uniform, personal appearance, and communications.

Required Skills

• Guest Arrival Experience
• Guest Departure Experience
• Handling Guest Requests
• Knowledge of Local Area Highlights
• Maintaining a Professional Appearance
• Professional Communication

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires 0-1 year of experience. W Hotels is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an inclusive environment.

About the Role

NeoStats Analytics, a data and analytics firm, is seeking a Cards Portfolio Management Specialist to join their team in Riyadh, Saudi Arabia. This role is integral to driving strategic initiatives focused on optimizing the cards portfolio across key performance indicators such as ENR and spend. The specialist will contribute to transforming clients into data-driven organizations by providing contemporary solutions.

This is a 12-month contract position, with the potential for extension. The role offers an opportunity to contribute to a startup environment and develop expertise in card activation, customer engagement, utilization, and balance build through data analytics, merchant partnerships, and lifecycle management.

Key Responsibilities

• Analyze portfolio trends and develop strategic recommendations to improve card activation, usage, and retention rates.
• Support the development and implementation of strategies to grow the credit card portfolio in alignment with business targets.
• Drive customer engagement and balance build initiatives through end-to-end management of campaigns across various channels to increase spends and balances.
• Contribute to the credit card instalment plans strategy, including the design of payment plans, implementation of sales strategies, and revenue optimization.
• Design and implement lifecycle campaigns and customer engagement programs, overseeing campaign management and driving customer communication.
• Collaborate with internal stakeholders and external partners to ensure the execution of campaigns and offers.
• Optimize portfolio performance through segmentation, targeted strategies, and personalized offers.
• Provide execution support for campaign rollout, including tracking, monitoring, and reporting on campaign performance.
• Liaise with internal and external stakeholders to ensure alignment on campaign objectives and key performance indicators (KPIs).
• Ensure compliance with internal approval processes and regulatory requirements.
• Assist in managing the financial performance of the credit card portfolio, including developing financial forecasts and budgets, monitoring performance against targets, and identifying opportunities to mitigate headwinds.
• Drive improvements in plastic activation rates, spend activation rates, and spend per card.
• Enhance card utilization, ENR per card, and installment sales.
• Manage credit limit increase and decrease activities based on data-driven insights.
• Execute data-driven portfolio campaigns, analyzing pre-campaign and post-campaign results to inform future strategies.
• Focus on improving customer engagement and activation metrics.
• Develop new partnerships to enhance value propositions for cardholders.
• Contribute to portfolio growth and retention rates.
• Ensure timely execution of all planned initiatives.

Qualifications and Requirements

• Mandatory experience in Cards Cross-border payments, e-commerce, and merchant partnerships.
• Mandatory experience in Campaign execution, customer segmentation, and performance analytics.
• 8 to 10 years of experience in banking, payments, or consulting, with a specific focus on credit card portfolio optimization, digital engagement, and card product management. Regional experience is preferred.
• A Bachelor's degree or equivalent qualification is required; an advanced degree or MBA is preferred.
• Knowledge of Cards P&L, Revenue, Loyalty programs, and campaign management will be a significant asset.
• Fluent English is required; Arabic fluency is preferred.
• Comfortable with significant client interaction and possess a strong interest in building and nurturing relationships.
• Proven track record in campaign execution, customer segmentation, and performance analytics.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint is essential; knowledge of Project Management tools is preferred.

Required Skills

• Cards Cross-border payments
• E-commerce
• Merchant partnerships
• Campaign execution
• Customer segmentation
• Performance analytics
• Credit card portfolio optimization
• Digital engagement
• Card product management
• Cards P&L management
• Revenue management
• Loyalty programs
• Campaign management
• Client interaction and relationship building
• Project Management tools
• Results-oriented with a strong drive for achieving targets and KPIs
• Creative and innovative thinking
• Team player with strong leadership and project management skills
• Customer-centric mindset
• Cards Portfolio Management (8-10 years relevant experience)
• Customer lifecycle management
• Spend and balance build campaign management

Work Environment and Contract Details

This position is based in Riyadh, Saudi Arabia, and is offered on a 12-month contract basis, with the possibility of extension. The role is within NeoStats, a dynamic firm focused on data and analytics.

About the Role

Mace is a global company specializing in shaping, building, and managing complex projects. This role offers an opportunity to join a significant program in Saudi Arabia, focusing on a mixed-use development that includes sports, entertainment, arts, and associated infrastructure. As an Associate Director - Project Controls, you will play a key role in the delivery of this project, ensuring the efficient execution of project controls across assigned commissions.

Key Responsibilities

• Lead Project Management Office (PMO) and project controls delivery for assigned commissions.
• Provide expert guidance and oversight in cost management, schedule management, risk management, and change management.
• Build and maintain client relationships, driving performance reporting for transparency and accountability.
• Ensure project delivery aligns with Mace's control centre standards and best practices.
• Mentor and develop project teams to foster a collaborative environment.
• Promote and integrate sustainability principles throughout project delivery.
• Contribute to the net-zero carbon transition by identifying and managing associated carbon emissions and reductions during project delivery.

Qualifications and Requirements

• Hold a relevant degree and be progressing towards chartership.
• Possess proven experience in PMO and project controls delivery.
• Demonstrate strong knowledge of project controls tools, techniques, and sector best practices.
• Meet the necessary visa criteria for the Kingdom of Saudi Arabia.
• Have relevant work experience on high-valued projects/programmes within a project management consultancy business, required for immigration and client approval.

Required Skills

• Expertise in PMO and project controls delivery.
• Proficiency in cost management, schedule management, risk management, and change management.
• Strong client relationship management and stakeholder engagement capabilities.
• Skilled in performance reporting and analytical assessment.
• Commitment to promoting sustainability and understanding of net-zero carbon transition principles.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Mace champions a safe, diverse, and inclusive working environment, focusing on well-being and continuous improvement. The company is committed to delivering on its promises, building long-term client relationships with integrity, and influencing positive outcomes within the industry. Mace welcomes interest from a diverse range of candidates and is open to discussing flexible working options if suitable for the role.

About the Role

Najum Advertising & Events Co., a company with over 25 years of experience in advertising, branding, and event solutions, is seeking a Business Development Manager to join its team in Riyadh. The company offers comprehensive services including event production, exhibitions, signage, vehicle branding, printing, retail branding, and corporate event support. This role is essential for expanding the company's commercial reach and developing client partnerships, aligning with Saudi Arabia's Vision 2030.

Role Overview

The Business Development Manager will be responsible for acquiring new business and cultivating strategic relationships across Najum Advertising & Events Co.'s diverse service offerings. This position is suited for a sales professional with a strong network within the Saudi Arabian market, capable of identifying and capitalizing on new opportunities to contribute to the company's growth.

Key Responsibilities

• Generate new business opportunities and achieve sales targets.
• Develop and maintain relationships with key decision-makers, procurement teams, marketing departments, project managers, and government stakeholders.
• Identify client needs and propose tailored advertising, branding, signage, exhibition, and event solutions.
• Prepare quotations, proposals, presentations, and tender submissions.
• Conduct client meetings, deliver presentations, and lead negotiations.
• Build and manage a sales pipeline to convert opportunities into revenue.
• Monitor market trends and competitor activities to identify strategic advantages.
• Collaborate with internal design, production, and operations teams for project delivery.
• Represent the company at industry events and networking functions.
• Maintain accurate sales reports, forecasts, and CRM records.

Qualifications and Requirements

• Minimum of 3-5 years of experience in Business Development, Sales, Account Management, or Client Acquisition.
• Proven ability to generate business through personal relationships, referrals, and direct client engagement.
• Experience selling advertising, signage, branding, printing, exhibitions, events, fit-out, media, or related B2B services.
• Demonstrated track record of achieving sales targets and closing high-value projects.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial awareness and relationship management abilities.
• Ability to work independently and drive business growth proactively.
• Valid driving license and willingness to travel within Saudi Arabia.
• An existing network of corporate, government, procurement, facility management, construction, hospitality, retail, or event industry contacts within Saudi Arabia is a priority.
• Experience working with government entities, Vision 2030 projects, giga-projects, consultants, contractors, and large corporate organizations is preferred.
• Experience using CRM systems and sales tracking tools is preferred.
• A Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
• Fluency in English is required; Arabic language skills are highly advantageous.

Work Environment and Location

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role offers the opportunity to work with leading brands and major projects within a dynamic work environment.

About the Role

WSP in the Middle East is seeking an experienced Project Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for leading the successful delivery of complex infrastructure design and masterplanning projects across Saudi Arabia and the Middle East region. The ideal candidate will have extensive multidisciplinary leadership experience and a proven track record in managing large-scale urban, transport, and infrastructure developments from concept through to final delivery.

Key Responsibilities

• Lead and manage multidisciplinary design teams on infrastructure and masterplanning projects.
• Serve as the primary point of contact for clients, authorities, and key project stakeholders.
• Oversee project scope, timelines, budget adherence, resource allocation, and risk mitigation.
• Coordinate and integrate inputs from various disciplines including roads, utilities, water, structures, and public realm.
• Ensure strict compliance with all local standards, codes of practice, and approval requirements.
• Monitor project performance to ensure high quality standards and positive commercial outcomes.
• Support bid and proposal efforts and contribute to business development initiatives.
• Mentor junior team members and contribute to enhancing WSP's project management capabilities in the region.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering or a closely related technical discipline.
• Fluency in Arabic is essential.
• Chartered Engineer status or Project Management Professional (PMP) accreditation is preferred.
• A minimum of 10 to 15 years of progressive experience in delivering infrastructure and masterplanning projects within a consultancy environment.
• Demonstrated experience in leading and managing multidisciplinary infrastructure design teams.
• A strong background in delivering projects within Saudi Arabia and/or the wider Middle East region is required.
• Proven experience working with Saudi authorities and navigating their approval processes.
• Excellent leadership, client management, and communication skills are critical.
• Preference will be given to candidates with direct Saudi project experience, particularly those familiar with local authorities, approval procedures, and stakeholder environments.

Required Skills

• Project Management
• Multidisciplinary Leadership
• Infrastructure Design
• Masterplanning
• Client Management
• Communication
• Risk Management
• Budget Management
• Resource Management
• Compliance
• Business Development
• Mentoring

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of relevant professional experience.

About the Role

Badger Meter, a global water technology company, is seeking a customer-focused Field Services Engineer to join its team in Riyadh, Saudi Arabia. For over 120 years, Badger Meter has provided solutions to enhance operational efficiency and conserve water. In this customer-facing role, you will deliver onsite and office-based support, ensuring the successful installation, commissioning, calibration, troubleshooting, and maintenance of Badger Meter products and solutions. This position requires strong technical expertise, excellent communication skills, and a commitment to professional representation in the field.

Key Responsibilities

• Install, configure, and commission flow meters, water quality sensors, smart covers, network monitoring systems, leak detection solutions, and related software integrations.
• Implement and integrate devices using various industrial communication protocols.
• Manage repairs and the global RMA process.
• Perform preventive and corrective maintenance on installed equipment.
• Conduct on-site calibration and verification in accordance with regional standards and project requirements.
• Maintain accurate service logs, calibration reports, and field documentation.
• Prepare sales and service quotations in collaboration with the commercial team.
• Support site surveys, technical evaluations, product demonstrations, and provide clarifications for tenders and projects.
• Train channel partners, contractors, and end-users on product operation, maintenance, and software usage.
• Conduct workshops across the region to enhance customer and partner capabilities.
• Develop training materials and customized technical documentation with support from product marketing and management teams.
• Provide market insights and customer feedback for product and service enhancements.
• Coordinate with internal departments to ensure timely closure of service tickets and customer requests.
• Maintain proficiency with meter and system technology, including software, for both Badger Meter products and competitive offerings.

Qualifications and Requirements

• Bachelor's degree in Electrical Engineering, Instrumentation, Electronics, Mechanical Engineering, Mechatronics, or a closely related discipline.
• A minimum of 5 years of professional experience in field service roles within the instrumentation, flow metering, analytical instruments, or industrial automation sectors.
• Experience working with Saudi Arabian water utilities, contractors, or industrial clients is a significant advantage.
• Fluency in both English and Arabic is essential.
• Strong knowledge of metering technologies, including flow and energy meters, water quality sensors, and network monitoring solutions.
• Familiarity with industrial communication protocols such as Modbus RS485, HART, Mbus, and NB-IoT.
• Ability to interpret wiring diagrams and technical drawings accurately.
• A strong willingness to learn new products and solutions.
• Excellent communication and customer interaction skills.
• Proven ability to work independently in field conditions.
• Demonstrated interdisciplinary thinking, problem-solving, and analytical thinking capabilities.
• Intermediate knowledge of Microsoft Office Suite and CRM software.
• A transparent, structured, and proactive approach to work, including meticulous documentation.
• Willingness to travel approximately 60% of the time.
• Possession of a valid Saudi Arabian driver's license.

Required Skills

• Installation
• Commissioning
• Calibration
• Troubleshooting
• Maintenance
• Technical Expertise
• Communication Skills
• Industrial Communication Protocols (Modbus RS485, HART, Mbus, NB-IoT)
• Reading Wiring Diagrams and Technical Drawings
• Customer Interaction
• Independent Work Ethic
• Problem-Solving
• Analytical Thinking
• Microsoft Office Proficiency
• CRM Software Usage
• Documentation
• Collaboration
• Initiating Action
• Work Standards

Work Environment and Company Culture

This is a full-time Field Services Engineer position based in Riyadh, Saudi Arabia. Badger Meter offers a motivating work environment within an internationally active, innovative, and growing company. The role involves interesting and challenging tasks with significant responsibility. The company fosters an open and welcoming environment with great teamwork, and provides opportunities for further training and development. Badger Meter values diversity and inclusion, recognizing them as a core strength of its globally operating organization, and operates as an equal opportunity employer.

About the Role

2P Perfect Presentation, a leader in Saudi Arabia's ICT sector since 2004, specializes in delivering integrated technology solutions to support organizational digital transformation and operational efficiency. The company is seeking a skilled IT Digital Transformation Specialist to lead initiatives that align with national digital government strategies and the Digital Government Authority (DGA) frameworks. This role is crucial for advancing organizational digital maturity, modernizing services, and ensuring compliance within enterprise environments.

Key Responsibilities

• Develop and implement digital transformation strategies aligned with DGA standards and national digital initiatives.
• Conduct assessments of organizational digital maturity using recognized frameworks.
• Lead initiatives focused on cloud adoption, automation, artificial intelligence (AI), and data-driven services.
• Ensure adherence to national digital governance policies and relevant regulatory frameworks.
• Collaborate with stakeholders to redesign and optimize digital-first services, improving user experience and efficiency.
• Define and monitor Key Performance Indicators (KPIs) aligned with Qiyas performance measurement standards.
• Support organizational change management processes to foster a digital culture.
• Contribute to process improvement and the execution of service digitization projects.

Qualifications and Experience

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 5 to 6 years of progressive experience in digital transformation, IT strategy development, or enterprise modernization.
• Previous experience in government or regulated sectors is highly preferred.

Required Skills

• Strong understanding of DGA policies and digital maturity frameworks.
• Proven experience in process re-engineering and transforming digital services.
• Familiarity with Qiyas competency and performance measurement methodologies.
• Excellent analytical, communication, and stakeholder management skills.
• Demonstrated ability to manage strategic digital initiatives in complex organizational environments.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in digital transformation.