Jobs in Riyadh

More than 2310 Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Territory Sales Representative Southern Region

Territory Sales Representative Southern Region

📣 Job AdNew

Dentsply Sirona

Full-time

About the Role

Dentsply Sirona, a leading global manufacturer of professional dental products and technologies, is seeking a motivated Territory Sales Representative for the Southern Region. This role, based in Riyadh, Saudi Arabia, is essential for identifying and developing sales potential within the dental market. The representative will influence dental clinicians, dealers, dental schools, institutions, and group practices to achieve sales and revenue targets aligned with company objectives.

As a Territory Sales Representative, you will drive demand for Dentsply Sirona's dental solutions, acting as the primary expert on the company's focus products. This position contributes to the advancement of patient care and safer dental practices and reports to a Regional Sales Manager, Country Leader, or National Sales Manager, collaborating with various internal teams.

Key Responsibilities

  • Generate demand for DENTSPLY Sirona's products, closing sales through approved distributors or direct sales as appropriate.
  • Serve as the primary customer expert on DENTSPLY Sirona's focus product portfolio.
  • Coordinate and conduct sales meetings and product training sessions for customers, including training and vendor days with dealers and telesales teams.
  • Effectively present product information and solutions to groups of dental care professionals, including dental students and postgraduate education departments.
  • Develop and maintain strong, positive relationships with key personnel and relevant sales and market stakeholders.
  • Ensure compliance with all corporate governance and regulatory requirements.
  • Collaborate with Clinical Educators for KOL (Key Opinion Leader) meetings and presentations.
  • Assist in the training and coaching of new sales colleagues.
  • Maintain and update the CRM (Customer Relationship Management) system with accurate customer data.
  • Collaborate on marketing programs by monitoring, tracking, reporting, and following up to ensure professional marketing campaign execution.
  • Articulate both the business and clinical benefits of DENTSPLY Sirona's products to customers.
  • Professionally manage and process customer complaints in accordance with DENTSPLY Sirona's established procedures.
  • Analyze market business trends to develop and execute a territory business plan that capitalizes on local market opportunities.
  • Report on competitor activities across the region in conjunction with the Marketing team and Commercial Leader.

Qualifications and Requirements

  • 0-1 years of experience in a sales role.
  • Must be eligible to work in Saudi Arabia.

Required Skills

  • Proficiency in applying the sales process to diverse selling solutions and customer types.
  • Ability to analyze market business trends and develop comprehensive business plans.
  • Skills in competitor analysis and reporting.
  • Strong product knowledge of dental solutions.
  • Excellent sales presentation and communication skills.
  • Proven relationship management capabilities with key stakeholders.
  • Understanding and adherence to corporate governance and regulatory requirements.
  • Proficiency in CRM management and data upkeep.
  • Effective collaboration with marketing teams on campaign execution.
  • Capability to articulate business and clinical benefits of products.
  • Competence in managing and resolving customer complaints professionally.

Work Environment and Company Information

This is a full-time position based in Riyadh, Saudi Arabia. Dentsply Sirona is an Equal Opportunity Employer and considers all qualified applicants without unlawful discrimination. For assistance with the online application due to a disability, please contact a@*************************************.

Please note that Dentsply Sirona does not accept unsolicited requests or applications from Recruitment Agencies/Search Firms. Be aware of fraudulent job offers; for more information, visit ************************

breifcase0-1 years

locationRiyadh

less than a minute ago
Senior Architect | India → Riyadh Relocation

Senior Architect | India → Riyadh Relocation

📣 Job AdNew

CareerXperts Consulting

Full-time

About the Role

CareerXperts Consulting is seeking a Senior Architect with strong technical expertise and exceptional attention to detail for a full-time position in Riyadh, Saudi Arabia. This role is specifically suited for professionals looking to relocate from India to Saudi Arabia. The Senior Architect will be instrumental in reviewing and commenting on submittals and architectural documentation, ensuring high standards of design quality and accuracy across complex projects.

Key Responsibilities

The Senior Architect will adopt a proactive approach to thoroughly cross-check architectural drawings against structural, MEP, and other discipline documents. The primary objective is to identify discrepancies, missing information, drafting issues, and coordination gaps before they can impact project delivery. This role involves close collaboration with international consultants on projects across the Gulf region, providing technical leadership and ensuring all design packages meet stringent standards of coordination and constructability.

Core Duties

  • Review and provide comments on architectural, structural, and MEP submittals and documentation.
  • Conduct thorough cross-checks of architectural drawings against structural, MEP, and other discipline documents.
  • Identify discrepancies, missing information, drafting issues, and coordination conflicts within project documents.
  • Maintain and uphold design quality throughout project lifecycles.
  • Ensure the accuracy of all project documentation.
  • Drive multidisciplinary coordination across complex projects.
  • Provide technical leadership in collaboration with international consultants.
  • Ensure all design packages meet high standards of coordination and constructability.

Required Qualifications

  • Proven experience in reviewing and commenting on submittals and architectural documentation.
  • Demonstrated ability to thoroughly cross-check architectural drawings with structural, MEP, and other discipline documents.
  • Experience in identifying discrepancies, missing information, drafting issues, and coordination gaps.
  • A track record of maintaining design quality and ensuring document accuracy.
  • Experience driving multidisciplinary coordination across complex projects.
  • Experience working with international consultants on projects within the Gulf region.
  • Strong technical leadership skills.
  • Experience required: 2-5 years.

Technical Skills

  • Architectural Documentation Review
  • Technical Expertise
  • Attention to Detail
  • Cross-checking Architectural Drawings
  • Discrepancy Identification
  • Design Quality Maintenance
  • Document Accuracy Assurance
  • Multidisciplinary Coordination
  • Technical Leadership
  • Constructability
  • Proficiency in Revit
  • Proficiency in AutoCAD
  • Proficiency in 3ds Max
  • Proficiency in Adobe Suite
  • Proficiency in Microsoft Office

Work Details

This is a full-time position located in Riyadh, Saudi Arabia. The role is open to candidates relocating from India.

breifcase2-5 years

locationRiyadh

less than a minute ago
Supervisor - Sales Management (Riyadh)

Supervisor - Sales Management (Riyadh)

📣 Job AdNew

Chalhoub Group

Full-time

About the Role

Chalhoub Group, a company with over seventy years of experience in creating luxury experiences in the Middle East, is seeking a Supervisor - Sales Management to join their team in Riyadh. This position is key to the Group's operations as a hybrid luxury retailer, focusing on managing sales and customer service for specific brands within a local distribution framework. The role involves developing and maintaining professional relationships with key clients, ensuring brand visibility, achieving sales targets, and delivering high-quality customer experiences.

The Chalhoub Group is dedicated to shaping the future of luxury retail through innovation, seamless omnichannel experiences, and a culture that values diversity, equity, and inclusion. Operating across eight countries in the Middle East, the Group is committed to sustainability and offers a dynamic work environment.

Key Responsibilities

  • Oversee and manage sales and customer service operations for designated brands within a local distribution setup.
  • Build and maintain strong professional relationships with key clients to enhance brand visibility and achieve sales objectives.
  • Deliver high-quality customer experiences and manage the collection of receivables for own accounts.
  • Implement all relevant retail policies, processes, and standard operating procedures to ensure consistent and controlled work execution.
  • Handle and respond to client queries regarding existing products accurately and efficiently.
  • Provide customers with appropriate product selections and samples based on their inquiries, and issue quotations accordingly.
  • Anticipate client needs and offer suitable solutions.
  • Conduct intensive and structured prospecting to identify and develop new client accounts.
  • Maintain strong relationships with existing key clients.
  • Introduce the company's profile and communicate the available product selection to clients.
  • Focus on increasing sales and supervise the sales process, including following up on orders, deliveries, and collections.
  • Provide market feedback to the Sales Manager regarding product and brand movement.
  • Ensure timely and diplomatic payment of receivables.
  • Stay informed about market conditions and trends pertinent to the brands and products.
  • Prepare accurate and tailored quotations based on in-depth product knowledge.
  • Escalate complex problems to the appropriate personnel to ensure efficient and timely resolution.

Qualifications and Requirements

  • Adherence to all relevant Retail policies, processes, and standard operating procedures.
  • Ability to implement activities under minimal supervision.
  • Capability to escalate complex problems to the relevant person to ensure efficient and timely issue resolution.

Required Skills

  • Sales Management
  • Customer Service
  • Client Relationship Management
  • Sales Target Achievement
  • Receivables Collection
  • Prospecting
  • Market Feedback
  • Product Knowledge

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The Chalhoub Group is committed to diversity, equity, and inclusion, and encourages all qualified individuals to apply.

breifcase5-10 years

locationRiyadh

1 minute ago
Senior Manager, Safeguarding, Education & Wellbeing (993)

Senior Manager, Safeguarding, Education & Wellbeing (993)

📣 Job AdNew

Team Saudi

Full-time

About the Role

Team Saudi is seeking a Senior Manager, Safeguarding, Education & Wellbeing to join our team in Riyadh, Saudi Arabia. This role is responsible for the development, implementation, and enhancement of safeguarding, education, and wellbeing programs to ensure safe and supportive environments for all participants, including athletes, staff, coaches, and minors, across SOPC, Local Organising Committees (LOCs), and federations. The objective is to establish robust standards, drive prevention initiatives, manage wellbeing frameworks, and collaborate with stakeholders to foster a culture of safety and trust.

Team Saudi is committed to creating a secure, supportive, and empowering environment for its athletes and employees, valuing integrity, professionalism, and a dedication to maintaining a safe and respectful workplace.

Key Responsibilities

  • Develop, implement, and maintain safeguarding policies, procedures, and reporting pathways that define prohibited conduct, preventive expectations, and protection standards across SOPC, LOCs, and federations.
  • Ensure safeguarding frameworks align with global best practices from organizations such as the IOC, FIFA, SafeSport, UK CPSU, and ASOIF, adapted to the local cultural and operational context.
  • Establish and maintain operational guidelines for handling concerns involving minors, vulnerable adults, athletes, and staff to ensure safe, timely, and appropriate responses.
  • Collaborate with the Corporate Excellence department to ensure safeguarding policies are consistently interpreted and effectively operationalized.
  • Monitor policy implementation across federations and training centers, identifying areas requiring enhanced support, training, or corrective measures.
  • Implement support services for affected individuals, including wellbeing resources, psychological assistance, or medical support, ensuring confidentiality and sensitivity.
  • Maintain structured case-management documentation to track actions, responses, and outcomes in alignment with SOPC's integrity workflows.
  • Support the Director with decision-making on safeguarding cases and ensure proper escalation to committees, leadership, or external agencies.
  • Conduct post-case follow-up to assess athlete and staff wellbeing and identify systemic improvements to prevent recurrence.
  • Design and deliver safeguarding education programs, in collaboration with SOA, tailored for athletes, coaches, staff, minors, parents, and volunteers.
  • Develop targeted prevention materials, including workshops, e-learning modules, campaigns, and guidance documents, to promote a culture of respect and positive behavior.
  • Lead annual safeguarding awareness campaigns, such as Safe Sport Week, ensuring strong visibility across training centers, federations, and competitions.
  • Work with Athlete Performance Services to integrate safeguarding expectations into athlete pathways and daily training environments.
  • Evaluate program effectiveness through surveys, compliance indicators, and case feedback to inform continuous improvements.
  • Develop wellbeing frameworks that address mental health, emotional resilience, psychosocial support, and team culture, complementing medical, psychology, and athlete lifecycle programs.
  • Coordinate with performance psychologists, medical teams, and training-center staff to ensure early identification of wellbeing risks and timely referral pathways.

Qualifications and Experience

  • Experience in developing, implementing, and managing safeguarding, education, and wellbeing programs.
  • Proven ability to establish standards and drive prevention initiatives.
  • Experience in managing wellbeing frameworks and coordinating with relevant stakeholders.
  • Demonstrated experience in coordinating with investigations, legal, and sport bodies.
  • Experience in adapting global best practices to local contexts.
  • Experience in designing and delivering educational programs and awareness campaigns.
  • Experience in case management and documentation.
  • Experience in collaborating with cross-functional teams and external agencies.
  • 5-10 years of relevant experience.

Required Skills

  • Strong leadership and strategic planning skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in developing and implementing policies and procedures.
  • Ability to conduct training and facilitate workshops.
  • Strong analytical and problem-solving abilities.
  • Excellent organizational and project management skills.
  • Discretion and ability to handle sensitive information confidentially.
  • Cultural sensitivity and adaptability.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within Team Saudi's operational framework, collaborating with various internal departments and external sports organizations.

breifcase5-10 years

locationRiyadh

1 minute ago
Senior Associate - KSA - Michael Page

Senior Associate - KSA - Michael Page

📣 Job AdNew

eFinancialCareers

Full-time

About the Role

eFinancialCareers is partnering with a distinguished, top-tier global investment manager to recruit a Senior Associate for their Riyadh-based operations. This is an opportunity to join a rapidly expanding investment firm, backed by prominent global institutional clients, and contribute to its success in the Saudi Arabian market. The firm manages multi-billion dollar assets across various investment classes including public equities, fixed income, real estate, and private investments. This role offers a leadership position within a fast-paced environment, providing a path for career advancement in investment management.

Key Responsibilities

  • Lead the origination and sourcing of real estate transactions across the Kingdom of Saudi Arabia, encompassing land opportunities, joint ventures, dry-fund deals, and strategic partnerships with developers and master developers.
  • Cultivate and leverage an established network of families, corporations, developers, asset owners, and capital providers within the Kingdom.
  • Underwrite and analyze new investment opportunities, adhering to institutional-grade investment processes, including fund-level structuring and due diligence.
  • Provide support for asset management activities related to existing real estate holdings, ensuring coordination with internal teams and external partners.
  • Drive the end-to-end execution of transactions, from initial sourcing through to closing.

Qualifications and Requirements

  • A minimum of 8 years of dedicated real estate investment experience specifically within the Saudi Arabian market.
  • A demonstrable network across key stakeholders including families, developers, master developers, asset owners, and local capital providers.
  • Proven strong underwriting capabilities that align with institutional standards, including expertise in fund structuring, due diligence, and financial modeling.
  • A successful track record of sourcing and closing transactions, particularly across land acquisition, joint ventures, and development-related deals.
  • Excellent communication and stakeholder management skills.

Required Skills

  • Real Estate Investment
  • Network Development and Leverage
  • Underwriting and Financial Analysis
  • Fund Structuring
  • Due Diligence
  • Financial Modeling
  • Transaction Execution
  • Communication
  • Stakeholder Management

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role offers a competitive compensation package and an opportunity to advance your investment career within a dynamic and growing firm.

Inquiries

For inquiries, please contact Radhika Menon, quoting job reference JN-022026-6946506.

breifcase+10 years

locationRiyadh

2 minutes ago
Manager Cloud Security

Manager Cloud Security

📣 Job AdNew

Riyadh Air

Full-time

About the Role

Riyadh Air, a new national airline headquartered in Riyadh, Saudi Arabia, is establishing itself as a digitally native carrier connecting the Kingdom to over 100 destinations. The airline is seeking a Manager Cloud Security to define and embed security practices across its operations. This role is instrumental in shaping how security is designed, implemented, and governed throughout the organization, contributing to a resilient and trusted digital future.

Key Responsibilities

  • Define the organizational approach to security design, embedding, and governance.
  • Enforce cloud security standards by strengthening baselines and configurations across compute, storage, networking, identity, and container services.
  • Establish and maintain a robust cloud security governance framework.
  • Align security policies and baselines with recognized industry standards, including CIS Benchmarks, NIST CSF, ISO 27001, and CSA CCM.
  • Lead cloud security reviews for new initiatives, migrations, and third-party integrations.
  • Provide clear architectural guidance for cloud security initiatives.
  • Act as a key approval gate for cloud security-related decisions.
  • Guide and mentor cloud and security teams, setting expectations and encouraging best practices.
  • Foster a strong security-first culture across the organization.
  • Present executive-level insights on cloud security posture, risk trends, and program maturity to senior leadership and board-level committees.

Qualifications and Requirements

  • Degree qualified.
  • Minimum of 7 years of experience in Cybersecurity.
  • At least 3 years of experience specializing in Cloud Security.
  • Proven, hands-on experience securing cloud environments across one or more major platforms, including AWS, Microsoft Azure, and Google Cloud Platform.
  • Strong experience with CSPM / CNAPP tools.
  • Strong experience with Infrastructure-as-Code (IaC).
  • Solid expertise in network security fundamentals such as firewalls, WAF, VPNs, and Zero Trust architectures.
  • Proven track record designing enterprise-scale cloud security architectures.
  • Proven track record designing enterprise-scale cloud security governance frameworks.
  • Proven track record designing enterprise-scale cloud security baseline standards.

Required Skills

  • Cloud Security
  • Cybersecurity
  • AWS
  • Microsoft Azure
  • Google Cloud Platform
  • CSPM
  • CNAPP
  • Infrastructure-as-Code (IaC)
  • Network Security
  • Firewalls
  • WAF
  • VPNs
  • Zero Trust Architectures
  • Cloud Security Architectures
  • Governance Frameworks
  • Baseline Standards
  • Leadership
  • Mentoring
  • Communication

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a professional with over 10 years of experience in the field, with a significant portion dedicated to cloud security leadership and strategy.

breifcase+10 years

locationRiyadh

2 minutes ago
SAP HCM Payroll Consultant

SAP HCM Payroll Consultant

📣 Job AdNew

Avensys Consulting

Seasonal

About the Role

Avensys Consulting, a global IT professional services company, is seeking an experienced SAP HCM Payroll Consultant for an onsite contract role in Riyadh, Saudi Arabia. The company specializes in enterprise solution consulting, business intelligence, business process automation, and managed services. This role is essential for designing, implementing, and supporting payroll solutions that are optimized, compliant, and scalable.

Role Overview

The ideal candidate will possess strong functional knowledge and hands-on configuration experience in SAP HCM Payroll or SuccessFactors Employee Central Payroll (ECP), managing the end-to-end payroll lifecycle. This 12-month extendable contract position requires individuals who can join immediately.

Key Responsibilities

  • Design, configure, and implement SAP Payroll solutions in alignment with business requirements.
  • Customize payroll schemas, wage types, and Personnel Calculation Rules (PCRs).
  • Ensure seamless integration of payroll solutions with other SAP modules, including Personnel Administration (PA), Organizational Management (OM), Time Management, and Financial Accounting (FI).
  • Gather and analyze payroll requirements from business stakeholders.
  • Translate business needs into comprehensive functional specifications and system design documents.
  • Evaluate existing payroll processes and recommend strategic improvements for optimization.
  • Validate payroll schema execution and ensure the integrity of integrations.
  • Guarantee compliance with country-specific statutory and tax regulations.
  • Resolve payroll-related production issues efficiently and effectively.
  • Troubleshoot payroll errors, implement solutions, and ensure timely payroll processing.
  • Support payroll data migration and reconciliation activities.
  • Maintain data accuracy, integrity, and ensure audit compliance throughout the payroll process.

Qualifications and Experience

  • 6-8 years of hands-on experience in SAP HCM Payroll or SAP SuccessFactors Employee Central Payroll (ECP).
  • Proven expertise in payroll schemas and rules (PCRs), wage type configuration, and the Payroll Control Center (PCC).
  • Solid understanding of payroll processes and gross-to-net calculations.
  • Knowledge of country-specific payroll regulations and tax compliance requirements.
  • Experience in managing year-end activities and statutory reporting.
  • Ability to analyze complex payroll issues and propose effective solutions.
  • Experience in debugging payroll runs and resolving discrepancies.
  • Strong documentation skills, including the creation of functional specifications (FS), configuration documents, and test scripts.
  • Experience in support and enhancement projects for SAP Payroll.
  • Exposure to global payroll or multi-country payroll is considered an advantage.
  • SuccessFactors EC Payroll is preferred.
  • ABAP debugging skills are a plus.
  • Familiarity with integration tools is preferred.

Work Arrangement and Location

This is a contract role for 12 months, with the possibility of extension. The position requires the consultant to work onsite in Riyadh, Saudi Arabia. Immediate joiners are prioritized for this role.

breifcase5-10 years

locationRiyadh

3 minutes ago
Senior Telecommunications Engineer (Rail Area)

Senior Telecommunications Engineer (Rail Area)

📣 Job AdNew

IDOM Consulting, Engineering, Architecture

Full-time

About the Role

IDOM Consulting, Engineering, Architecture is seeking a Senior Telecommunications Engineer to join its Railway Systems team in Riyadh, Saudi Arabia. This role is central to the comprehensive design, coordination, and supervision of telecommunications and ICT systems for significant rail and transit projects. The engineer will collaborate with multidisciplinary teams and clients to deliver telecommunications solutions.

Role Context

As part of an integrated multinational organization, the Senior Telecommunications Engineer will contribute to the development of transportation infrastructure. The role involves shaping the future of transportation through engineering, consulting, and supervision tasks related to communication and security systems.

Key Responsibilities

  • Lead the design and development of telecommunications systems for railway and transit projects, including CCTV, PA, TETRA, fiber networks, data networks, access control, and SCADA communications.
  • Coordinate with multidisciplinary teams such as signaling, rolling stock, civil works, MEP, and systems integration.
  • Ensure technical alignment and consistency across all telecommunications-related project deliverables.
  • Manage interface requirements between telecommunications systems and other railway subsystems.
  • Prepare, review, and validate design documents, drawings, specifications, and engineering reports.
  • Participate in and lead technical coordination meetings with internal teams, contractors, and clients.
  • Support the preparation of Bills of Quantities (BoQs), technical proposals, and tender documentation.
  • Ensure compliance with international railway telecommunications standards and specific project requirements.
  • Identify risks associated with telecom design, integration, or schedule, and propose corrective actions.
  • Provide technical support during installation, testing, and commissioning phases.
  • Act as a key technical point of contact for the client regarding telecommunications systems.

Qualifications and Requirements

  • University degree in Telecommunications Engineering, Computer Science, or a related field (Bachelor's or Master's).
  • Minimum of 5 years of experience in the design of telecommunications projects, preferably within large-scale infrastructure or transportation environments.
  • Proven experience in design up to the 100% Design stage is mandatory.
  • Demonstrated experience in the design of Access Control Systems, Intrusion Detection Systems, CCTV systems, and IP Telephony systems.
  • Strong communication skills, with the ability to interact directly with end customers and coordinate multidisciplinary teams.
  • A high degree of autonomy, strong analytical skills, and an innovative mindset.

Technical Skills and Knowledge

  • Telecommunications Systems Design
  • CCTV Systems
  • PA Systems
  • TETRA
  • Fiber Networks
  • Data Networks
  • Access Control Systems
  • SCADA Communications
  • Intrusion Detection Systems
  • IP Telephony Systems
  • ICT Systems Design
  • Knowledge of railway and transit communications environments is an advantage.

Work Environment and Language

This is a full-time role based in Riyadh, Saudi Arabia. A high level of English proficiency (C1 or equivalent) is required. Knowledge of a second language such as Arabic, French, or German is considered an advantage.

breifcase5-10 years

locationRiyadh

3 minutes ago
Senior Structural Bridge/Tunnel Engineer - 100% (m/f)

Senior Structural Bridge/Tunnel Engineer - 100% (m/f)

📣 Job AdNew

ARX | Smart Minds

Full-time

About the Role

ARX, a global network of specialists in engineering, design, and architecture, is expanding its presence in the Middle East with new offices in the UAE and KSA. For its Riyadh office, ARX is seeking a Senior Structural Bridge/Tunnel Engineer (m/f) to provide technical leadership and ensure high standards of governance, compliance, and quality across major infrastructure programs. This role is suited for a senior professional with experience in bridge and tunnel engineering, including design review, construction oversight, and coordination within a PMC/consultancy environment.

ARX employs a "glocal" approach, combining global expertise with local knowledge. The company fosters a collaborative environment for professionals, supporting talent development and career growth. This position offers the opportunity to contribute to significant infrastructure projects in the Middle East and North African regions.

Key Responsibilities

  • Provide technical leadership for the structural (bridge/tunnel) scope, ensuring governance, compliance, and quality standards.
  • Review and endorse structural design deliverables, including drawings, calculations, specifications, Bills of Quantities (BoQs), method statements, and Inspection and Test Plans (ITPs).
  • Oversee the delivery of key structural elements such as bridge structures (precast, cast-in-situ, segmental, steel, composite), tunnel structures (cut-and-cover, bored tunnels, retaining systems, shafts), and foundations (piles, pile caps, deep foundations, ground improvement).
  • Manage temporary works and construction staging for safe and efficient project execution.
  • Coordinate structural interfaces with roads, utilities, rail, and other infrastructure components.
  • Lead the resolution of technical issues, including Requests for Information (RFIs), Non-Conformance Reports (NCRs), site constraints, design gaps, and constructability challenges.
  • Support construction supervision, inspections, and coordination with contractors and stakeholders.
  • Monitor progress and ensure works adhere to approved drawings, specifications, and safety requirements.
  • Support testing, inspections, and handover activities to ensure structural integrity and operational readiness.
  • Coordinate with authorities and stakeholders to secure necessary approvals.

Qualifications and Requirements

  • Bachelor's degree in Civil/Structural Engineering; a Master's degree is preferred.
  • A minimum of 15 years of relevant experience in major bridge and tunnel projects.
  • Strong knowledge of structural analysis, bridge and tunnel design principles, and construction methodologies.
  • Proven experience in design review, construction supervision, and project delivery within PMC/consultancy environments.
  • Familiarity with international and Saudi design standards, and relevant authority requirements.
  • Strong coordination, communication, and reporting skills, with the ability to lead technical discussions.
  • Experience working with PMC, consultant, or client-side teams is preferred.
  • Proficiency in English is required; Arabic language skills are considered an advantage.

Required Skills

  • Structural analysis and design
  • Bridge and tunnel design principles
  • Construction methodologies
  • Design review and validation
  • Construction supervision and oversight
  • Project delivery management
  • Coordination and stakeholder management
  • Effective communication and reporting
  • Technical leadership
  • Ensuring governance, compliance, and quality standards
  • Resolving technical issues (RFIs, NCRs, site constraints, design gaps, constructability challenges)
  • Conducting inspections and supporting testing and handover activities
  • Ensuring structural integrity and operational readiness
  • Securing authority approvals

Work Location and Environment

This is a full-time, permanent position based in Riyadh, Saudi Arabia. ARX offers opportunities for professional growth and development, exposure to significant projects, and the chance to collaborate with a forward-thinking team.

breifcase+10 years

locationRiyadh

4 minutes ago
Supply Associate

Supply Associate

📣 Job AdNew

House

Full-time

About the Supply Associate Role

Mnzil is a rapidly growing prop-tech company focused on transforming corporate housing across Saudi Arabia. As a Supply Associate, you will be instrumental in expanding Mnzil's property portfolio. This role offers significant autonomy and provides an excellent opportunity to build strategic partnerships, grow Mnzil's property network, and directly contribute to the company's growth.

Key Responsibilities

  • Identify and secure new residential buildings and properties for Mnzil's portfolio.
  • Build and maintain strong relationships with property owners, brokers, and strategic partners.
  • Conduct thorough market research to identify supply opportunities and analyze market trends.
  • Negotiate commercial terms and provide support for partnership agreements.
  • Manage the registration of properties on the Ejar platform, ensuring full compliance with all regulatory requirements.
  • Coordinate with property owners and relevant stakeholders to facilitate the completion of property documentation and onboarding processes.
  • Conduct property evaluations and support the onboarding of new buildings into Mnzil's portfolio.
  • Maintain an active pipeline of supply opportunities and diligently track progress.
  • Collaborate effectively with operations, sales, and other cross-functional teams to support business growth initiatives.
  • Maintain accurate records within the CRM system and manage supply-related data.

Qualifications and Requirements

  • A minimum of 1 year of experience in real estate, business development, sales, property management, or a closely related field.
  • Demonstrated strong negotiation and relationship-building skills.
  • A commercial mindset with a proven ability to identify and capitalize on growth opportunities.
  • Excellent communication and organizational skills.
  • The ability to manage multiple projects simultaneously and work independently.
  • A valid driver's license and a willingness to travel for property visits.

Required Skills and Experience

  • Proficiency in Real Estate practices and market dynamics.
  • Experience in Business Development and Sales strategies.
  • Knowledge of Property Management principles.
  • Strong Negotiation and Relationship Building capabilities.
  • A keen Commercial Mindset.
  • Excellent Communication and Organizational Skills.
  • Familiarity with the Ejar platform is considered a significant advantage.
  • Experience with CRM tools is beneficial.
  • Fluency in English is required; proficiency in Arabic is a plus.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase0-1 years

locationRiyadh

4 minutes ago
Showroom Sales Consultant

Showroom Sales Consultant

📣 Job AdNew

Office Hub by NMG

Full-time

About the Role

Office Hub by NMG, a Riyadh-based company specializing in luxury office solutions across Saudi Arabia, is seeking a Showroom Sales Consultant. This full-time, on-site role is key to delivering end-to-end services, including design, delivery, and installation, to create modern and functional workspaces. The Showroom Sales Consultant will guide clients through premium offerings, ensuring a seamless experience from initial inquiry to order confirmation.

Key Responsibilities

  • Welcome and guide visitors through the showroom, providing an exceptional customer experience.
  • Understand client workspace needs and present suitable office furniture and design solutions.
  • Clearly explain product features, specifications, and benefits to potential clients.
  • Prepare accurate and detailed quotations for client proposals.
  • Support clients from their initial inquiry through to the confirmation of their order.
  • Maintain an organized and visually appealing showroom environment.
  • Coordinate with the design and operations teams to ensure smooth deliveries and installations.
  • Follow up with clients post-purchase to ensure satisfaction and build long-term relationships.
  • Meet and exceed established sales targets.
  • Maintain accurate records of sales activities and client interactions within the sales system.
  • Provide valuable feedback on customer preferences and market trends to inform business strategy.

Qualifications and Requirements

  • Proven experience in showroom sales, with a strong understanding of product knowledge and showroom environments.
  • Demonstrated focus on customer satisfaction, with a track record of delivering high-quality customer service.
  • Excellent communication skills, encompassing active listening, clear presentation, and professional correspondence.
  • Ability to comprehend basic space planning concepts and a genuine interest in interior design or office solutions.
  • Comfort and capability in working towards sales targets, possessing strong negotiation and closing skills.
  • Proficiency in basic computer tools, such as MS Office.
  • Previous experience in furniture, interiors, or related retail/showroom sales is preferred.
  • Fluency in English is required.
  • Arabic language skills are highly advantageous.

Required Skills

  • Showroom Sales Experience
  • Product Knowledge
  • Customer Satisfaction Focus
  • Customer Service Excellence
  • Effective Communication Skills
  • Active Listening
  • Clear Presentation Abilities
  • Professional Correspondence
  • Understanding of Space Planning Concepts
  • Interest in Interior Design
  • Interest in Office Solutions
  • Sales Target Achievement
  • Negotiation Skills
  • Closing Skills
  • MS Office Proficiency
  • Microsoft Dynamic Business Central (advantageous)
  • Furniture Sales Experience
  • Interiors Sales Experience
  • Retail Showroom Sales Experience

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. While salary is not disclosed, the position offers the opportunity to work within a company focused on delivering high-quality office solutions.

breifcase5-10 years

locationRiyadh

4 minutes ago
Onsite Support

Onsite Support

📣 Job AdNew

Seclore

Full-time

About the Onsite Support Role

Seclore is seeking a motivated Onsite Support professional to join our team in Riyadh, Saudi Arabia. This role is integral to our mission of safeguarding data for leading enterprises. If you are a problem solver with a passion for data security and thrive in dynamic environments, this opportunity offers significant career development.

Role Overview and Responsibilities

As a key member of our agile team, you will serve as the primary point of contact for enterprise customers, providing direct on-site technical support. Your responsibilities will include addressing customer concerns effectively, developing deep product knowledge, and applying analytical skills to resolve complex issues within customer environments. You will aim for first-contact resolutions and manage multiple cases simultaneously, ensuring timely and accurate support.

  • Provide technical support to enterprise customers directly at their locations.
  • Respond promptly to real-time email and voice call inquiries.
  • Advocate for customers by ensuring their issues are effectively addressed.
  • Gain comprehensive understanding and expertise in Seclore products.
  • Diagnose and resolve issues in complex customer environments using knowledge and analytical skills.
  • Manage multiple cases of varying severity concurrently.
  • Communicate technical and procedural information to internal teams, customers, and stakeholders.
  • Prioritize and schedule cases, setting clear expectations with customers.
  • Assess and escalate complex issues to appropriate resources.
  • Collaborate with internal teams to prioritize and address customer requests.
  • Conduct research on operating systems, infrastructure, and Seclore products.
  • Participate in new product releases, ensuring readiness to support.
  • Engage in continuous training and self-development.
  • Create and update documentation and knowledge bases for faster resolutions.
  • Collaborate with diverse internal and customer teams to enhance support experience.

Qualifications and Experience

Candidates should possess a strong educational background and relevant experience in technical support and system design. An attitude of perseverance, innovation, and curiosity is essential for overcoming challenges.

  • BE / *** / MCA / PGDST qualification from a recognized institute.
  • Experience and skills in requirement analysis and impact assessment.
  • Experience and skills in designing systems, components, and modules.
  • Experience and skills in technology evaluation and decision-making.
  • Experience in mentoring team members on technical skills.
  • Experience in guiding teams on technical needs.
  • Demonstrated perseverance, innovation, and curiosity.
  • Working proficiency and strong communication skills in verbal and written English.

Key Skills for Success

  • Technical Support
  • Problem Solving
  • Decision Making
  • Agile Environment Adaptability
  • Customer Support Excellence
  • Product Knowledge Acquisition
  • Analytical Skills
  • Communication (Verbal and Written English)
  • Case Management
  • Escalation Management
  • Research Capabilities
  • Documentation Skills
  • Knowledge Base Management
  • Requirement Analysis
  • Impact Assessment
  • System Design Principles
  • Technology Evaluation
  • Mentoring Abilities

Work Location and Type

This is a full-time, onsite position located in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

breifcase5-10 years

locationRiyadh

5 minutes ago
Sales Director

Sales Director

📣 Job AdNew

BeyondTrust

Full-time

About the Role

BeyondTrust, a global leader in identity security, is seeking a visible, driven, and strategic Sales Director to lead and elevate its high-performing sales team in Saudi Arabia. This role offers a significant career opportunity for a leader passionate about driving impact within a high-growth environment, blending strategic vision with hands-on execution. The successful candidate will be instrumental in building and executing the Go-to-Market strategy to accelerate growth across the region. BeyondTrust fosters a culture of flexibility, trust, and continuous learning, providing a supportive team environment dedicated to individual growth and success.

Key Responsibilities

  • Identify, develop, and lead talent, including hiring and building a best-in-class sales team.
  • Motivate and empower the team to drive revenue growth and profitability in alignment with company objectives.
  • Ensure accurate quarterly sales forecasting and planning.
  • Manage and motivate the direct team by correlating performance expectations to business goals, guiding account planning, proposal development, and providing consistent performance feedback.
  • Create a culture of continuous improvement through ongoing performance analysis.
  • Collaborate cross-functionally to provide insights to internal stakeholders across Product, Marketing, Analytics, and Customer Success, supporting product roadmap development.
  • Develop and implement strategic sales plans, taking accountability for revenue growth and profit margins consistent with corporate objectives.
  • Maintain an up-to-date understanding of competitors' activities and offerings.
  • Provide negotiation assistance, training, and counseling to the sales team, assigning accounts, territories, and sales quotas based on individual goals, capabilities, and pipeline activity.
  • Identify and recommend business process improvements.

Qualifications and Requirements

  • Must be located in Saudi Arabia.
  • 5-10 years of sales leadership experience.
  • At least 5 years of hands-on sales leadership experience within the software security sector.
  • Proven experience growing teams and revenue at a high-growth company across the defined territory.
  • Demonstrated experience leading and developing software sales teams.
  • Strong established relationships among key influencers within the Cyber Security Industry.
  • Experience analyzing performance to identify areas of improvement and sales optimization.
  • An entrepreneurial mindset with a true sales hunter approach.
  • Sound business judgment, intellectual discipline, self-confidence, and a commitment to continual improvement.
  • Excellent knowledge of Salesforce.
  • Tech-savvy, with a passion for new technologies and up-to-date awareness of cybersecurity trends.
  • Exceptional communication and negotiation skills.
  • Highly organized and able to prioritize shifting responsibilities effectively.
  • Comfortable working in a fast-paced environment to deliver results.
  • Completion of sales training such as Sandler, SPIN, DISC, TAS, or Miller is considered a plus.

Key Skills

  • Sales Leadership
  • Go-to-Market Strategy
  • Forecasting
  • Pipeline Management
  • Salesforce Proficiency
  • Talent Development
  • Revenue Growth
  • Profitability Management
  • Performance Analysis
  • Cross-functional Collaboration
  • Strategic Sales Planning
  • Competitive Analysis
  • Negotiation
  • Business Process Improvement
  • Software Security Expertise
  • Cyber Security Industry Knowledge
  • Sales Optimization
  • Entrepreneurial Mindset
  • Sales Hunter Approach
  • Business Judgment
  • Intellectual Discipline
  • Self-confidence
  • Continual Improvement
  • New Technologies Acumen
  • Cybersecurity Trends Awareness
  • Communication Skills
  • Organizational Skills
  • Prioritization
  • Adaptability to Fast-paced Environments

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic and fast-paced environment, requiring adaptability and a results-oriented approach. You will be part of a supportive and inspiring team committed to helping you achieve your best.

breifcase5-10 years

locationRiyadh

6 minutes ago
Product Associate

Product Associate

📣 Job AdNew

House

Full-time

About the Role

Mnzil is developing technology to streamline property operations and enhance customer experiences. As the company grows, it seeks detail-oriented individuals passionate about problem-solving and transforming ideas into impactful products. The Product Associate will support the development and execution of product initiatives, collaborating with engineering, design, operations, and business teams to deliver valuable features and improvements for users. This role offers an opportunity to contribute to a fast-growing prop-tech company where product and technology are central to expansion, tackling meaningful challenges and shaping Mnzil's products and customer experience.

Key Responsibilities

  • Support product planning and execution across multiple initiatives.
  • Gather and analyze user feedback and business requirements to inform product strategy.
  • Write clear product requirements and documentation for development teams.
  • Collaborate with engineering and design teams throughout the product lifecycle.
  • Track product performance metrics and identify enhancement opportunities.
  • Coordinate product testing and support feature launches.
  • Conduct market and competitor research to identify trends.
  • Assist in prioritizing product initiatives based on business impact and user needs.

Qualifications and Requirements

  • 1+ years of experience in product management, business analysis, operations, or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and organizational abilities.
  • Demonstrated ability to work effectively with cross-functional teams in a fast-paced environment.
  • Keen attention to detail and a user-focused mindset.

Required Skills

  • Product Management
  • Business Analysis
  • Operations
  • Analytical skills
  • Problem-solving skills
  • Communication skills
  • Organizational abilities
  • Cross-functional team collaboration
  • Attention to detail
  • User-focused mindset

Familiarity with product management tools is considered a plus.

Work Environment and Details

This is a full-time position. The role requires 0-1 years of experience. Fluency in English is required, and proficiency in Arabic is a plus. The position is based in Riyadh, Saudi Arabia.

breifcase0-1 years

locationRiyadh

6 minutes ago
Senior Business Development Manager - Partnerships

Senior Business Development Manager - Partnerships

📣 Job AdNew

Jeeny

Full-time

About the Role

Jeeny, a mobile application focused on making daily commuting and transportation accessible, affordable, and flexible, is seeking a Senior Business Development Manager - Partnerships. As a joint venture between MEIG, Rocket Internet, and IMENA, Jeeny has been operating since 2014, initially as Easy Taxi and evolving in 2016 to offer broader services. The company currently operates in Saudi Arabia and Jordan and is looking to expand its strategic alliances within the Saudi market.

This role will lead partnership growth initiatives across Saudi Arabia. The Senior Business Development Manager - Partnerships will be responsible for identifying new opportunities, developing strategic alliances, negotiating commercial agreements, and driving partnerships that contribute to business growth, customer acquisition, revenue generation, and brand visibility. The position requires strategic thinking, strong execution capabilities, and an established network within the Saudi market.

Key Responsibilities

  • Identify, develop, and close strategic and commercial partnership opportunities across Saudi Arabia.
  • Build and maintain strong relationships with key stakeholders in sectors including government entities, airlines, loyalty programs, banks, telecom companies, retailers, travel companies, universities, and the events and entertainment sectors.
  • Lead partnership discussions, negotiations, and contract execution from start to finish.
  • Develop business cases, commercial models, and partnership proposals.
  • Build and maintain a pipeline of opportunities aligned with company objectives.
  • Initiate and manage co-marketing campaigns, promotional partnerships, and customer acquisition initiatives.
  • Collaborate with internal teams such as Marketing, Product, Operations, Finance, Legal, and Commercial to ensure successful partnership execution.
  • Monitor market trends, competitor activities, and identify emerging partnership opportunities.
  • Track partnership performance and provide regular reporting on KPIs, business impact, and ROI.
  • Represent Jeeny at industry events, conferences, and networking opportunities.

Qualifications and Experience

  • A minimum of 6 years of experience in Business Development, Partnerships, Strategic Alliances, or related Commercial roles.
  • A proven track record of securing and managing partnerships that have delivered measurable business results.
  • Fluency in both Arabic and English is mandatory.

Required Skills and Competencies

  • Excellent negotiation, relationship-building, and stakeholder management skills.
  • A strong commercial and analytical mindset.
  • Ability to work independently, manage multiple opportunities simultaneously, and drive them to completion.
  • Experience in Technology, Mobility, Fintech, Loyalty Programs, Travel, Telecom, Retail, or Digital Platforms is preferred.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. Jeeny operates across key cities including Riyadh, Jeddah, Medina, Dammam, and Al Khobar.

breifcase5-10 years

locationRiyadh

7 minutes ago
Talent Acquisition Specialist

Talent Acquisition Specialist

📣 Job AdNew

CTRD Arabia

Seasonal

About the Role

CTRD Arabia is seeking a Talent Acquisition Specialist to join its People Team in Riyadh. This role is integral to the efficient and effective delivery of recruitment processes, aiming to provide a positive candidate experience. As part of a dynamic team, you will support CTRD Arabia's business strategy and growth by attracting and onboarding top talent. CTRD Arabia provides management consultancy focused on shaping organizations through professional and business services, emphasizing strong relationships, practical outcomes, and long-term value. People are central to the company's operations, and this role upholds its People First values and culture.

Key Responsibilities

  • Deliver end-to-end administration services for the recruitment lifecycle, including managing job postings, updating applicant tracking systems, and maintaining candidate records.
  • Advise and support managers on role design, market insights, assessment methods, and selection decisions.
  • Collaborate with the People Operations Specialist to ensure the accuracy of employee records in the HRIS platform (Bamboo HR) and SharePoint, maintaining data integrity.
  • Manage the creation of offer packs, employment contracts, and self-employed contractor agreements.
  • Coordinate with the People Operations Specialist to ensure timely provision of new hire information to internal departments such as Payroll and IT.
  • Manage the candidate talent pool and maintain connections with potential candidates.
  • Support hiring managers in making informed and timely hiring decisions.
  • Schedule interviews, organize panels, prepare interview packs, and facilitate communication between candidates and hiring managers to ensure a high-quality candidate experience.
  • Conduct initial interviews to shortlist candidates where appropriate.
  • Ensure adherence to the company's candidate compliance requirements.
  • Partner with the internal vetting team to ensure timely completion of pre-employment and right-to-work checks.
  • Maintain accurate recruitment metrics to support the creation of recruitment reports, ensuring data integrity across systems.
  • Oversee pre-hire onboarding processes to ensure new hires experience reflects the company's People First values.
  • Build relationships with industry networks and agencies to source candidates for difficult-to-fill roles.
  • Assist the Head of People & Talent in creating timely and accurate recruitment reports and dashboards.
  • Contribute to People Team projects focused on developing policies, processes, and skills to enhance the employee experience.
  • Provide guidance on hiring processes, applicant tracking systems, and recruitment documentation.
  • Coordinate candidate assessments and support candidates and hiring managers through the process.
  • Collaborate with other business areas to ensure a seamless candidate and employee experience.
  • May be required to act as HR note-taker during meetings.
  • Proactively identify opportunities for efficiency and quality improvement in work processes.

Qualifications and Requirements

  • Experience in recruitment operations, administration, or shared services centers of excellence.
  • Foundational knowledge of recruitment processes and a core understanding of UK employment legislation.
  • Experience using an Applicant Tracking System (ATS) and an HRIS platform, preferably Bamboo HR.
  • Proficiency in Microsoft Office 365, including Excel, SharePoint, Outlook, and Teams.
  • Exceptional attention to detail and a commitment to accuracy.
  • Strong organizational and time management skills.
  • Ability to manage multiple hiring requests concurrently.
  • Commitment to delivering an excellent candidate and colleague experience.
  • Understanding of inclusive hiring practices and fair selection methods.
  • Proactive ownership of work activities.
  • Excellent written and verbal communication skills.
  • Ability to handle information confidentially.
  • Ability to work to strict deadlines.
  • Strong relationship-building skills.

Skills and Experience

  • Recruitment operations
  • Recruitment administration
  • Recruitment shared services
  • UK employment legislation
  • Applicant Tracking System (ATS)
  • HRIS platform
  • Bamboo HR
  • Microsoft Office 365 (Excel, SharePoint, Outlook, Teams)
  • Organizational skills
  • Time management skills
  • Inclusive hiring practices
  • Fair selection methods
  • Written communication skills
  • Verbal communication skills
  • Confidentiality
  • Relationship skills
  • Experience working in a fast-paced environment (Desirable)
  • Experience of coordinating and administering contracts for self-employed contractors (Desirable)
  • Experience working in a multi-regional organization (Desirable)
  • Saville Assessments Accredited (Level A and Level B) (Desirable)

Work Environment and Details

This is a fixed-term contract position for a Talent Acquisition Specialist at CTRD Arabia, located in Riyadh, Saudi Arabia. The role involves a standard work week of 40 hours.

breifcase0-1 years

locationRiyadh

7 minutes ago
Sales Manager

Sales Manager

📣 Job AdNew

DXC Technology

Full-time

About the Role

DXC Technology is seeking a results-driven Sales Hunter to manage large deals within the Public Sector in the Kingdom of Saudi Arabia. This role is critical for identifying and pursuing new business opportunities and achieving ambitious sales targets. The ideal candidate will possess strong relationships within the public sector customer base and have experience working with the Oil & Gas and Telecommunication sectors, coupled with a deep understanding of the overall market landscape.

Key Responsibilities

  • Identify and pursue new business opportunities within the Public Sector and strategic industries, including Oil & Gas and Telecommunications.
  • Develop and implement strategic sales plans to achieve targets and business objectives.
  • Build and maintain strong relationships with key decision-makers and stakeholders across target sectors.
  • Lead the full sales cycle, from prospecting and qualifying leads to closing high-value deals.
  • Collaborate with cross-functional teams, including pre-sales, delivery, and support, to ensure successful project delivery and customer satisfaction.
  • Stay updated on market trends, industry developments, and competitor activities to identify opportunities and potential risks.
  • Prepare and deliver compelling proposals, presentations, and demonstrations that clearly communicate value propositions.
  • Meet and exceed sales targets and Key Performance Indicators (KPIs) set by the organization.

Qualifications and Requirements

  • Bachelor's degree in a relevant field or an equivalent combination of education and experience.
  • Proven track record of success in sales, with a strong focus on managing large deals within the Public Sector.
  • Experience with customers in the Oil & Gas and Telecommunication industries is highly preferred.
  • Strong professional network and established relationships across targeted industries, including government agencies and entities.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced and evolving environment.
  • Strategic thinker with a proactive, entrepreneurial, and results-driven mindset.
  • Fluency in English; Arabic language skills are essential.

Required Skills

  • Sales
  • Public Sector Sales
  • Oil & Gas Sector Sales
  • Telecommunication Sector Sales
  • Market Landscape Understanding
  • Business Development
  • Strategic Sales Planning
  • Relationship Management
  • Sales Cycle Management
  • Cross-functional Collaboration
  • Market Trend Analysis
  • Proposal Writing
  • Presentation Skills
  • Negotiation
  • Interpersonal Skills
  • Strategic Thinking
  • Entrepreneurial Mindset
  • Results-driven

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant industry experience. DXC Technology is the employing company.

breifcase5-10 years

locationRiyadh

8 minutes ago
Service Desk Specialist

Service Desk Specialist

📣 Job AdNew

Ericsson

Full-time

About the Role

Ericsson is seeking a dedicated Service Desk Specialist to join our team in Riyadh, Saudi Arabia. This full-time role places you at the core of the Automation Operations hub, acting as the primary point of contact between Service Delivery teams and other business functions. You will be instrumental in ensuring the seamless operation and alignment of automation initiatives with customer expectations and operational requirements. This opportunity is exclusively open to Saudi nationals, supporting Ericsson's Saudization initiatives.

Key Responsibilities

  • Serve as the central coordination point for all Automation Operations activities, liaising between Service Delivery teams and business stakeholders.
  • Manage operational communications and notifications concerning incidents, service requests, and changes.
  • Coordinate and manage incidents throughout their lifecycle, providing support during major and critical service-impacting events.
  • Track, monitor, and report on incidents to ensure timely resolution, appropriate escalation, and clear stakeholder communication.
  • Support request fulfillment activities, including logging, categorizing, monitoring, tracking, and ensuring timely closure and documentation of service requests.
  • Assist with change management processes, monitor change activities, ensure compliance with procedures, and manage access requests and change-related communications.
  • Act as the primary interface for Managed Services customers and their care organizations, and coordinate communications with partners and third-party providers.
  • Support regulatory requests and compliance-related activities.
  • Serve as the single point of contact for escalated VIP customer complaints when necessary.

Qualifications and Requirements

  • BSc in Telecommunications, Computer Science, or an equivalent field.
  • 3-5 years of experience in telecom operations, Managed Services, Service Desk, NOC/SNOC, or operational support environments.
  • Previous supervisory or team coordination experience is considered an advantage.
  • Strong understanding of telecom operations, Managed Services, and Service Desk processes.
  • Solid knowledge of Incident Management, Problem Management, Request Fulfillment, and operational escalation processes.
  • Experience with ticketing systems, operational support systems, and work order management tools.
  • Understanding of telecom network environments, field operations, and service delivery processes.
  • Good understanding of SLA management, KPI reporting, customer experience monitoring, and operational governance.
  • Ability to coordinate effectively across multiple operational teams in fast-paced environments.
  • Strong leadership, coordination, and stakeholder management skills.
  • Excellent communication and customer-facing capabilities.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to work effectively under pressure and manage critical operational situations.
  • Proactive, organized, and results-oriented mindset.
  • Strong collaboration and teamwork capabilities, with a willingness to coach and support colleagues.
  • Flexible and adaptable to changing operational demands.

Key Skills

  • Automation Operations
  • Incident Management
  • Service Request Fulfillment
  • Change Management
  • Ticketing Systems
  • Operational Support Systems
  • Work Order Management
  • SLA Management
  • KPI Reporting
  • Customer Experience Monitoring
  • Operational Governance
  • Leadership
  • Coordination
  • Stakeholder Management
  • Communication
  • Customer-Facing Capabilities
  • Analytical Skills
  • Troubleshooting
  • Problem-Solving
  • Teamwork

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

breifcase2-5 years

locationRiyadh

8 minutes ago