About the Role
AvePoint is seeking a Strategic Consultant to join our team in Riyadh, Saudi Arabia. This role is central to delivering AvePoint's solutions and services to clients, acting as a key technical consultant and architect. The position focuses on evaluating, managing, and executing projects that aim to accelerate customer adoption of their Microsoft investments, ensuring successful implementation and value realization.
We are looking for individuals who are agile, passionate, and collaborative, bringing fresh perspectives and a commitment to continuous learning and career growth. This opportunity is well-suited for those with a proven track record in delivering software projects for external clients and possessing enterprise-level expertise in SharePoint and Microsoft 365.
Key Responsibilities
- Serve as the technical lead and consultant for service delivery engagements, including the management, migration, and protection of Microsoft 365 and SharePoint environments through the implementation of AvePoint tools and solutions.
- Architect, configure, and deploy enterprise-level implementations for the AvePoint product line and the Microsoft technology stack, including next-generation offerings.
- Provide expert guidance on AvePoint and associated Cloud technologies.
- Deliver training sessions to customers via web-based conferences or on-site.
- Implement proposed technical strategies and solutions to address customer business needs.
- Act as a liaison between customers and product management and development teams.
- Compile comprehensive technical documentation for projects, implementations, and service deliverables.
- Effectively set client expectations and manage deliverables.
- Provide on-the-ground technical support, product demonstrations, and solution consultation.
- Propose and design technical solutions, including creating prototypes and proofs of concept to support product selection.
- Validate AvePoint product readiness against technical and business requirements.
- Undertake various technical projects for internal AvePoint purposes.
- Advance internal Quality Assurance and Scenario testing using virtualized infrastructures and technologies.
Qualifications and Experience
- Minimum of 6 years of experience in architectural design and development, with a focus on planning, deploying, or supporting enterprise-level Microsoft 365 and Azure applications.
- Solid understanding of Microsoft 365, Azure, and SharePoint services architecture, components, and configuration differences across all versions.
- Experience in managing and executing projects such as digital transformation, change management, system migrations, consolidation, and deployment.
- Demonstrated experience with programming constructs, business logic development, information architecture, and taxonomy strategies supporting web services in a SharePoint/.NET environment.
- Expertise in leading workshops covering IT governance and information governance & compliance strategy topics for enterprise-level SharePoint implementations.
- Working knowledge of TCP/IP, DHCP, DNS, Active Directory, SMTP, and related technologies.
- Understanding of IT governance and compliance standards such as ITIL and COBIT.
- Working technical knowledge of current software protocols and Internet standards.
- Must be self-motivated with the ability to set and meet deadlines on multiple projects without frequent supervision.
- Effective oral and written communication skills with exceptional customer service abilities, including professional interaction with a diverse client base.
- Excellent technical writing skills with a proven track record of composing guides, testing documents, technical outlines, and schematics.
- Arabic language proficiency is required.
Required Skills
- Microsoft 365
- SharePoint
- Azure
- Architectural Design
- Development
- Project Management
- System Migrations
- Digital Transformation
- Change Management
- IT Governance
- Information Governance
- Compliance Strategy
- TCP/IP
- DHCP
- DNS
- Active Directory
- SMTP
- ITIL
- COBIT
- Communication Skills
- Customer Service Skills
- Technical Writing
Work Environment and Expectations
This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. Success in this role will be measured by your ability to effectively project and explain ROI, business value, and rate of change; drive service delivery success; manage stakeholder engagement; enhance customer experience; ensure end-user satisfaction; monitor the technical debt index; and balance speed, value, and quality in project execution.
Any personal data shared during the application process will be processed strictly in compliance with applicable data protection laws and AvePoint's Privacy Notice.